Dodge Journey Complaints

5,556 consumer complaints on file.

#10965900March 14, 2017
UNKNOWN OR OTHER
GAS CAP INDICATOR - MESSAGE APPEARS ON DASH STATING THAT GAS CAP IS AN ISSUE. I HAVE PURCHASED TWO GAS CAPS AFTER REPLACING THE ORIGINAL GAS CAP AND STILL HAVING ISSUES. THIS OCCURS WHILE DRIVING. STALL - RELATED TO THE GAS CAP ISSUE MY VEHICLE STALLED WHILE DRIVING FINALLY SHUTTING OFF AND LOSING POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960145March 11, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
CAR "FROZE"WHILE DRIVING. ALARM STARTED GOING OFF. WINDSHIELD WIPERS AND WASHER FLUID AND ALARM KEPT GOING THOUGH I PULLED OVER AND SHUT OFF CARD. SUDDENLY IT STOPPED. TURNED CAR BACK ON, CHECK ENGINE LIGHT WAS ON THEN TURNED OFF. NOW DOOR LOCKS DON'T WORK, BACK HATCH WON'T OPEN. WASHER FLUID IS LOW. KEY FOB DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959609March 8, 2017
STEERING
MY WIFE WAS DRIVING OUR 2011 DODGE JOURNEY TO WORK ON CITY STREETS THE STEERING SUDDENLY BECAME VERY STIFF. HARD TO TURN. LOOKING AT THE POWER STEERING FLUID RESERVOIR IT WAS EMPTY AND FLUID STILL DRIPPING OUT FROM UNDER THE CAR NEAR THE PASSENGER SIDE DOOR. AFTER TOWING THE CAR TO DEALERSHIP AND A $1000 REPAIR BILL PROBLEM FIXED. I WAS TOLD THE POWER STEERING HOSE HAD RUPTURED AND HAD TO REPLACE THE PUMP AS IT HAD RUN DRY. DODGE SAYS RECALL S08 DOES NOT APPLY AS THIS MODEL DOES NOT HAVE A BLOCK HEATER. (WHAT WOULD THAT HAVE TO DO WITH THE POWER STEERING?) I NOTICED LATER ON THE SAME CITY STREET WHERE I HAD TRAVELED A LARGE RAINBOW OIL SLICK. MAY HAVE BEEN WHERE THE LINE RUPTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959670March 8, 2017
STEERING, STEERING:HYDRAULIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED WHILE MAKING A TURN. THE VEHICLE HAD BEEN DRAINED OF THE STEERING FLUID. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959174March 7, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE SWAYED LEFT AND RIGHT AND THE SUSPENSION WAS UNSTABLE. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO PROVIDED A FRONT END ALIGNMENT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959451March 7, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE CAR IS ACTING POSSESSED. THE PEDOMETERS AND ALL THE LIGHTS ON THE DASHBOARD ARE BLINKING ON AND OFF THE WINDOWS ARE ROLLING UP AND DOWN BY ITSELF. THE CAR CUTS OFF BY ITSELF WHICH DRIVING AND WHEN I PUT IT IN PARK THE GEAR SHIFT WON'T MOVE OUT OF PARK AND THE CAR WON'T CUT ON. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT THE TIPM MODULE NEEDS TO BE REPLACED AND THE WIRE HARNESS.BUT DIDNT TELL ME THAT ITS RECALLS OUT HERE 4 THE SAME PROBLEM MY CAR IS HAVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958651March 5, 2017
UNKNOWN OR OTHER, CHILD SEAT:BASE
THE GRACO SNUGRIDE 30 STICKS TO THE BASE WHEN TRYING TO RELEASE IT. THE STRAPS TIGHTEN UNEVENLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954689March 2, 2017
UNKNOWN OR OTHER
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957795March 1, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE VEHICLE WOULD NEED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957899March 1, 2017
ELECTRICAL SYSTEM
I HAVE HAD THIS CAR 5 TIMES IN TWO MONTHS TO THE DEALERSHIP FOR THE SAME THING. SOMETHING HAS BEEN KILLING THE BATTERY. THE DEALER HAS NOT BEEN ABLE TO FIND WHAT IS WRONG OUTSIDE OF REPLACING THE NEW BATTERY. IT IS AT YUCCA VALLEY CHRYSLER CENTER IN YUCCA VALLEY CA 92284 760-228-1818. THIS COULD BE AN SAFETY ISSUE IF THE CAR STOPS IN TRAFFIC AND WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957959March 1, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THE TRANSMISSION DOESN'T DOWNSHIFT CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957549February 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR BAGS, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THERE WAS A LOSS OF VEHICLE STABILITY AND NO TRACTION WHILE DRIVING ON THE HIGHWAY DURING INCLEMENT WEATHER. THE CONTACT FELT AS IF THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION, WHICH RESULTED IN A CRASH. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL SEIZED. THE VEHICLE CRASHED INTO A WALL AND FLIPPED UPSIDE DOWN. THE DRIVER SUSTAINED HEAD, NECK, AND LOWER BACK PAINS. THE FRONT PASSENGER WAS SUSPENDED UPSIDE DOWN, RESTRAINED IN THE SEAT BELT, AND HAD TO BE CUT OUT OF THE VEHICLE BY A RESPONDER. THE REAR PASSENGERS SUSTAINED BRUISING AND WHIPLASH FROM THE IMPACT. ONE OF THE TWO REAR PASSENGERS WAS MEDEVACKED DUE TO THE INJURIES SUSTAINED. THE CURTAIN AIR BAGS DEPLOYED AFTER THE CRASH. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS LATER DEPLOYED WITH A LOW LEVEL OF DEFLATION AND A SMOKE RESIDUE FILLED THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY PROVIDED NO INSPECTION AND DIAGNOSIS TO DETERMINE WHAT CAUSED THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES AND THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. *CN
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10957609February 28, 2017
SERVICE BRAKES
EVERY 3 TO 4 MONTHS I HAVE TO GET NEW BREAKS BECAUSE THE BREAKS START GRINDING SO BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957640February 28, 2017
ELECTRICAL SYSTEM
I PURCHASED MY DODGE JOURNEY SXT 09-22-2016. ON FEBRUARY 3, 2017, I DROVE ABOUT 5 MILES (TO MY DAUGHTER'S SCHOOL THEN TO MY PLACE OF EMPLOYMENT). I TURNED OFF MY VEHICLE, BEGAN TO EXIT THE CAR AND NOTICED IT HAD LIGHT SMOKE COMING FROM IT. IT BOTHERED ME SEEING THERE WAS NOT REASON (I.E. WASTED FLUIDS) AND I JUST PURCHASED THE VEHICLE. I CALLED MY SOMEONE TO INQUIRE FROM THEM ABOUT THE SMOKE, AND THE NEXT THING I KNOW, PEOPLE ARE YELLING AT ME TO GET OUT OF THE CAR!!! MY SIDE OF THE CAR WAS ON FIRE (UNDER THE HOOD). THE CAR WAS STATIONARY IN A PRIVATE PARKING LOT. THE ENGINE WAS NOT RUNNING. IN FACT, IF IF MY CAR DOOR WASN'T OPEN, I WOULD NOT BE TYPING THIS NOTICE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10957181February 27, 2017
ELECTRICAL SYSTEM
HEADLIGHTS FLICKER WHILE DRIVING. HAS BEEN TAKEN IN AT LEAST 3 TIMES DEALERSHIP NOT ABLE TO PINPOINT ISSUE. CAR HAD ALL LIGHTS COME ON IN DASH AND HEADLIGHTS STROBED, THEN CAR LOST ALL POWER WHILE DRIVING, WAS NOT ABLE TO TURN ON HAZARDS AS CAR HAD NO POWER, CAR TOWED TO DEALERSHIP. SCREEN IN CAR RESETS TIME AND ALL SETTINGS. HAS BEEN UPDATED REPEATEDLY AND CONTINUES TO DO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956912February 25, 2017
SEATS
I WAS REAR-ENDED AFTER COMING TO A STOP ON A HIGHWAY IN RUSH HOUR TRAFFIC. UPON IMPACT, MY BODY LUNGED FORWARD AND THE BACKWARDS LANDING ON THE SEAT, CAUSING IT TO RECLINE ALMOST ONTO THE 2ND ROW SEAT. WHEN MY BODY WENT BACKWARD, IT CAUSED ME TO UNHAND THE STEERING WHEEL. IT IS UNKNOWN WHAT MAY HAVE CAUSED THE SEAT TO RECLINE OTHER THAN THE IMPACT OF MY BODY ON THE SEAT. I HAVE A POLICE REPORT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10956952February 25, 2017
ELECTRICAL SYSTEM
HI I RECEIVED VARIOUS FCA NOTIFICATION THE LAST TIME I LEFT THE CAR AT DADELAND DODGE DEALER IN MIAMI FLORIDA AND THE SUPPOSEDLY FIX A ELECTRICAL PROBLEMS BUT NOW DID I TURN OFF THE AC THE AC TURN ON AUTOMATICALLY WITHOU I PUSH ANY BOTTOM NOW I RECEIVED ANOTHER LETTER FROM YOU ABOUT ABS PROBLEMS AND I DO WORRY ABOUT THIS BECAUSE MY WIFE AND 2 KIDS USE THIS CAR AND ALSO I PAY A LOAN AND MY CREDIT IS INVOLVED IN THIS SITUATION CAN YOU SEND ME A REAL TECHNICIAN TO MY HOUSE OR SOMEBODY TO FIX IT WELL LIKE WHEN I BUY IT OR GIVE ME ANY GOOD OPTION BECAUSE IS THE LIFE OF MY FAMILY LET ME KNOW THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956704February 24, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/19/17*LJ UPDATED 10/13/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956220February 22, 2017
SEATS
HEAD RESTRAINT AUTOMATICALLY DEPLOYED WHILE I WAS DRIVING GOING 70 MPH ON THE HIGHWAY HITTING ME IN THE BACK OF THE HEAD. THE DEALER KARL KLEMENT CHRYSLER JEEP DODGE IN DECATUR TEXAS REFUSES TO REPAIR IT AT NO COST BECAUSE THERE IS NO RECALL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10956113February 21, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. MY WINDSHIELD WIPERS COME ON BY THEMSELVES AND WILL NOT TURN OFF, HAD TO REMOVE FUSE. AS I WAS DRIVING HOME FROM WORK THEY CAME ON AND WOULDN'T TURN OFF. THEN THE TURN SIGNALS, HEADLIGHTS, AND DASHBOARD LIGHTS STOPPED WORKING. THIS CAR HAS A MIND OF ITS OWN AND THESE WORK WHEN THEY FEEL LIKE IT; MEANING THEY COME AND GO, WORKING ONE SECOND THEN NOT THE NEXT, THEN WORKING AGAIN....USUALLY THEY DON'T WORK AND STOP FOR A LONG PERIOD OF TIME THEN EVENTUALLY WORK AGAIN LIKE NOTHING HAPPENED. THIS TIME I'M NOT SO SURE HOW LONG IT IS GOING TO GO ON BECAUSE IT IS WORSE AND ONGOING. I AM FINDING JUST HOW DANGEROUS IT IS NOT TO BE ABLE TO USE TURN SIGNALS, ETC. I AM UNABLE TO DRIVE TO WORK NOW BECAUSE OF THE HEADLIGHTS! AND NOW THE RAIN IS COMING IN AND I AM NOT GOING TO BE ABLE TO DRIVE WITHOUT HEADLIGHTS OR WIPERS. THERE SHOULD BE A RECALL ON THIS - THERE ARE SOOO MANY COMPLAINTS! IF SOMETHING HAPPENS TO ME OR MY CHILDREN OR GRANDCHILDREN THERE WILL BE A LAWSUIT FILED AS THERE IS NO REASON FOR THIS NOT TO BE RECALLED WITH ALL THE COMPLAINTS AND DANGER IT ENTAILS. COMPLAINTS I HAVE READ ARE ABOUT AIR BAGS NOT DEPLOYING, CARS STALLING IN THE MIDDLE OF DRIVING DOWN THE ROAD, ETC. THIS IS TOTALLY ABSURD!!!!! AND AS BAD AS MY CAR IS GETTING THESE PROBLEMS WON'T BE FAR BEHIND. I DO NOT HAVE THE MONEY TO DOLE OUT FOR THIS BEING A SINGLE MOM AS IT IS A COSTLY FIX, WHICH IS EXACTLY WHY THEY REFUSE TO RECALL I AM SURE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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