Dodge Journey Complaints

5,556 consumer complaints on file.

#11190373March 20, 2019
ELECTRICAL SYSTEM
MY 2010 DODGE JOURNEY'S HORN STARTED TO GO OFF AND STAYED ON FOR SEVERAL MINUTES. THIS HAPPENS AT ANY TIME, DRIVING OR PARKED WITH NO ONE IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189919March 19, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE GEAR SHIFTER WAS INADVERTENTLY HIT AND SWITCHED INTO NEUTRAL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE GEAR SHIFTER WAS LOOSE. THE VEHICLE WAS TAKEN TO DICK SCOTT CHRYSLER DODGE JEEP RAM (684 ANN ARBOR RD W, PLYMOUTH, MI 48170, (734) 451-2110) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE AND WAS HOW THE VEHICLE WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189959March 19, 2019
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING. THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ANTWERPEN DODGE RAM (5717 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, (410) 744-7400) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS CURRENTLY MAKING A LOUD ABNORMAL HUMMING SOUND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,269. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189947March 19, 2019
UNKNOWN OR OTHER
MOTOR BURNED UP CAUSE OF A PIN HOLE LEAK FROM THE RADIATOR THAT WENT INTO THE MOTOR, MIXED WITH THE OIL, BEING OVERHEATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187463March 18, 2019
UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE ANTENNAE ALLOWS WATER TO ENTER UNDERNEATH IT, SEEMS ITS NOT FULLY SEALED ALL AROUND AND IT ALLOWS WATER TO ENTER VEHICLE. LINER HAS WATER RINGS AND REAR LEFT FLOOR GETS PRETTY DAMP. SAW THE SAME WATER RINGS IN A 2010 JOURNEY. RUSTING OUT ANY METAL AND OR ELECTRICAL COMPONENTS NOT SEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189689March 18, 2019
ENGINE
MY VEHICLE RADIATOR THERMOSTAT WAS 1ST RUNNING LOW. NOW IT'S RUNNING HIGH. I TALKED TO DODGER ON DEALERSHIP NEAR ME. THEY SAY THAT MY VEHICLE DOESN'T HAVE RECALL NOTICES FOR RADIATOR PROBLEMS AND THEY WILL CHARGE ME TO REPAIR IT. THEY ARE NOW GIVING ME OFFERS TO BUY A NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187420March 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
BATTERY GOES DEAD ALL THE TIME, CHECK ENJINE LIGHT, TRACTION LIGHT, LOSES POWER GOING UP SMALL HILLS, WON'T SHIFT, AIR BAG LIGHT STAYS ON, TESTING SAYS IT HAS A BATTERY DRAIN, CAM SHAT SENSOR LIGHT CHANGED BUT STILL SAYS BAD, WE PUT A NEW BATTERY IN BUT DOESNT HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187240March 16, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE TRACTION CONTROL LIGHT CAME ON, I TOOK IT TO THE DEALER AND WAS TOLD THE ABS MODULE NEEDED TO BE REPLACED. THERE IS A RECALL FOR THIS EXACT SAME THING FROM 2012-2015 BUT DOESN'T INCLUDE MINE, FOR SOME REASON? MINE SHOULD BE INCLUDED TOO!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187273March 16, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
ON MULTIPLE OCCASIONS OVER THE PAST TWO OR THREE MONTHS, MY VEHICLE LOSES ALL POWER, AND AT SAME TIME THE POWER STEERING GOES OUT AND BRAKES HAVE TO PUSHED EXTRA HARD TO GET THEM TO WORK. THIS HAS HAPPENED WHEN DRIVING UNDER 40 MPH IN TOWN. IT HAS HAPPENED MOST OFTEN WITHIN THE FIRST 5 MINUTES OF STARTING THE CAR, BUT TODAY IT HAPPENED AFTER I HAD BEEN DRIVING 30 MINUTES ON THE HIGHWAY AND THEN IN TOWN FOR SEVERAL MINUTES. IT HAS HAPPENED WHEN SLOWING DOWN, WHEN ACCELERATING, OR WHEN GOING STABLE SPEED, AS WELL AS BEFORE A TURN, AFTER A TURN, OR WHILE GOING STRAIGHT. I HAVE BEEN ABLE TO PULL OVER TO SIDE OF ROAD AND STOP, PUT CAR IN PARK, AND RESTART IT. WE TOOK THE CAR TO A LOCAL CAR REPAIR SHOP TWICE, AND THEY COULD FIND NOTHING WRONG AFTER HOOKING IT TO THEIR COMPUTER. THE CAR HAS 87,756 MILES ON IT. I AM CONCERNED THAT THIS IS UNSAFE, AND I'M WORRIED IT COULD HAPPEN AT A DANGEROUS INTERSECTION OR AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187299March 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY CAR STARTED OFF WITH THE ENGINE LIGHT COMING ON AND THEN SOON AFTER, AS I SLOWED DOWN AND TURNED, MY ENGINE SHUT OFF, I LOST ALL POWER STEERING, AND THE BATTERY REMAINED ON. THIS HAS HAPPENED SINCE MANY TIMES AND IS COMPLETELY RANDOM. (DOESN'T MATTER IF I JUST STARTED THE CAR, I'VE BEEN DRIVING FOR 20 MINUTES, WARM WEATHER / COLD WEATHER, IT JUST HAPPENS WHEN IT HAPPENS.) MORE RECENTLY, THE TCS (TRACTION CONTROL SYSTEM) WILL TURN ON RANDOMLY. (I HAVE FOOTAGE OF THE ROAD BEING 100% CLEAR WHILE THIS IS ON IN MY CAR.) IT WILL NOT SHUT OFF ONCE IT TURNS ON. IT MAKES IT SO I CAN'T SPEED UP HARDLY AT ALL WHICH OF COURSE HASN'T HAD THE BEST OUTCOMES ON THE HIGHWAY. AND ALONG WITH THAT, IF I'M DRIVING AND TAKE MY FOOT OFF THE GAS, THE SPUTTERS QUICKLY FOR A MOMENT AND JERKS THE CAR DOWN AS IF THE BRAKES LOCK FOR A MOMENT. LASTLY, THE CAR RECENTLY MADE CLICKING NOISES AND I'M HAVING TROUBLE WITH THE GAS FILLING UP. (IT SAYS IT'S FULL WHEN IT'S CLEARLY NOT) I'VE TAKEN MY VEHICLE IN BEFORE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. I HAD TO CANCEL A RECENT APPOINTMENT DUE TO THE FLOODING IN IOWA BUT I'M AFRAID THERE IS SOMETHING FAR WORSE THAT THEY WONT BE ABLE TO FIX, LIKE LAST TIME. I'M SURE THIS IS A GREAT VEHICLE, BUT I GOT A LEMON FOR SURE. THERE'S CURRENTLY 8,155 MILES ON THE VEHICLE AND I BOUGHT IT NEW AS OF 10/01/2018. CLEARLY SOMETHING IS VERY WRONG WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186758March 14, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. ONCE IT WAS RESTARTED, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186780March 14, 2019
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD ABNORMAL NOISES UNDERNEATH THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186793March 14, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE STALLS RANDOMLY. MOSTLY AT LOW SPEEDS OR SLOWING DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186894March 14, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
ON MULTIPLE OCCASIONS MY VEHICLE WILL LOOSE ALL POWER. IF I'M GOING OVER 45 IT USUALLY RESTARTS ITSELF. IF UNDER 40 THE STEERING LOCKS UP, ALL ELECTRICAL SHUTS DOWN AND I CANNOT GET HAZARD LIGHTS OR PULL OVER. I CAN THROW IT INTO NEUTRAL AND HIT THE PUSH-TO-START AND IT RESTARTS. SOMETIMES, LIKE AT STOPLIGHTS, I HAVE HAD TO THROW IT INTO PARK THEN RESTART IT. THERE HAVE BEEN A FEW INSTANCES OF IT NOT RESTARTING NO MATTER WHAT WE TRY. THROUGH TRIAL AND ERROR WE GOT IT TO START AGAIN AFTER SERIOUS ROCKING. I HAVE NOTICED IT HAPPENS MORE IF THE USB PORT OR AUX PORT ARE BEING USED, ALTHOUGH IT HAS HAPPENED A COUPLE OF TIMES WITHOUT THOSE BEING TOUCHED. HAS ONLY BEEN HAPPENING SINCE THE MAJORITY OF THE FUNCTIONS WITH MY ON-BOARD ENTERTAINMENT UNIT WENT OUT. DEALERSHIP CAN NOT DIAGNOSE, SAY THEY CANNOT GET THE PROBLEM TO DUPLICATE. I HAVE VIDEOS OF THIS HAPPENING BUT DEALERSHIP HAS NOT BEEN INTERESTED IN SEEING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186923March 14, 2019
ELECTRICAL SYSTEM
I HAVE HAD THIS VEHICLE SINCE SEPTEMBER 2017. I HAVE HAD IT IN THE REPAIR SHOP TWICE FOR THIS NOT STARTING PROBLEM. IT STARTS WHEN IT WANTS TO. IF YOU TRY AND START IT IT CAN TAKE ANYWHERE FROM 2 MINUTES TO 2 HOURS TO FINALLY DECIDE TO START. I'VE TRIED TO PUT IT IN NEUTRAL TO START BUT THAT DON'T WORK EITHER!!! THIS CAR IS A PIECE OF CRAP THAT I HAVE TO CONTINUE TO PAY FOR. CHRYSLER IS WRONG. THEY KNOW ABOUT THIS PROBLEM BUT NOT ENOUGH PEOPLE COMPLAIN. I'M OVER IT!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186363March 13, 2019
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, A CHEMICAL ODOR WAS PRESENT. THE CONTACT BECAME ILL FROM THE CHEMICALS USED TO MANUFACTURER THE VEHICLE. MEDICAL ATTENTION WAS NOT RECEIVED. SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA) WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186368March 13, 2019
SEATS
AS I WAS DRIVING DOWN MY STREET AT ABOUT 40 MPH, THE DRIVER'S SIDE HEADREST SPONTANEOUSLY DEPLOYED, HITTING ME HARD IN THE BACK OF MY HEAD. I WAS ON A CITY STREET GOING STRAIGHT, AND HAD HIT NO BUMPS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11186222March 12, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAFFORD CHRYSLER JEEP DODGE RAM FIAT OF SPRINGFIELD (LOCATED AT 7611 LOISDALE RD, SPRINGFIELD, VA 22150, (703) 866-1700) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING HARNESS NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 13,696.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186275March 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING 80 MPH, THE VEHICLE DECELERATED AND ALMOST CRASHED IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE VEHICLE CAME TO A STOP AND LOST POWER TWELVE TIMES. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WALKER JONES JEEP, DODGE, RAM (2730 MEMORIAL DR, WAYCROSS, GA 31503, (912) 584-1166) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE CODES COULD NOT BE READ. THE VEHICLE WAS REPAIRED OVER THREE TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 32,543.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185799March 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DRIVING 22 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO JOE MACHENS CHRYSLER DODGE JEEP RAM (1310 VANDIVER DR, COLUMBIA, MO 65202, (573) 474-9500), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR ADDITIONAL DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 11,005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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