Dodge Grand Caravan Complaints (2003)

219 consumer complaints on file.

#11564617January 10, 2024
STEERING
The contact owns a 2003 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed and turning, the vehicle made an abnormal growling sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering fluid was leaking. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the vehicle had been repaired under NHTSA Campaign Number: 04V386000 (Steering) in 2004. The failure mileage was approximately 329,281.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222228June 24, 2019
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE RIGHT. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING PIN WAS FRACTURED AND CAUSED THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 367,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191715March 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 238,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152335November 18, 2018
ELECTRICAL SYSTEM, STEERING
THERE ARE TWO PROBLEMS THAT ARE VERY SERIOUS. FIRST, IN 2017 AS I WAS EXITING THE INTERSTATE, I DROVE THROUGH A PUDDLE. AS I ATTEMPTED TO TURN LEFT ONTO THE ROAD, MY STEERING WHEEL LOCKED AND IT WAS ONLY WITH EXTREME FORCE AND SLAMMING ON THE BRAKES THAT I KEPT FROM RUNNING THROUGH THE GUARDRAIL, AND DROPPING DOWN TO THE INTERSTATE BELOW. I WAS UNABLE TO MAKE THE TURN AND STOPPED ON THE OVERPASS UNTIL MY STEERING WHEEL UNLOCKED. YES, MY ENGINEER HUSBAND KEEPS UP WITH ALL OF OUR REGULAR MAINTENANCE, INCLUDING THE BELTS. NEXT, WITH AN UNUSUALLY HEAVY RAIN THIS PAST WEEK, MY BATTERY LIGHT CAME ON. AFTER PARKING FOR AN HOUR, MY STEERING WHEEL WOULD NOT TURN WHEN I ATTEMPTED GO AGAIN. I RESTARTED THE CAR FIVE TIMES BEFORE THE STEERING UNLOCKED. ALL WEEK, DURING THAT HEAVY RAIN, THE STEERING LOCKED REGULARLY. THESE PROBLEMS ARE ALL OVER THE WEB. WOMEN AND CHILDREN EVERYWHERE ARE IN DANGER OF DYING FROM SOMETHING THAT SHOULD HAVE BEEN RECALLED YEARS AGO. WHY IS THERE NO RECALL FOR THIS PROBLEM? IF YOU ARE REFUSING TO DO ANYTHING ABOUT THIS, THEN YOU ARE ELIGIBLE FOR BEING SUED ALONG WITH CHRYSLER, FOR ALLOWING THIS TO CONTINUE UNCORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051525November 30, 2017
SEAT BELTS
THE PASSENGER SIDE SEAT BELT WARNING LIGHT TURNS ON EVEN WHEN THERE IS NO ONE IN THAT SEAT AND THE PASSENGER SIDE SEAT BELT RELEASES WHEN THERE IS SOMEONE IN THE SEAT! ADULTS AND OLDER CHILDREN HAVE PUT THE SEAT BELT IN PLACE BUT THE WARNING LIGHT STAYS ON. WHILE DRIVING OR SITTING STILL, THE SEAT BELT WILL RELEASE AT RANDOM, CAUSING THE PASSENGER TO HAVE TO CLICK IT INTO PLACE AGAIN. WHEN THE PASSENGER CLICKS THE SEAT BELT IN PLACE AND PULLS ON IT, IT EITHER STAYS IN POSITION OR RELEASES. IF IT STAYS IN POSITION, THEN WHILE DRIVING AND OR PARKED, THE SEAT BELT WILL SUDDENLY RELEASE. WHEN THE DRIVER HAD TO STEP HARDER ON THE BRAKE TO AVOID A DRIVER WHO STOPPED SUDDENLY, THE SEAT BELT RELEASED YET AT OTHER TIMES, THE SEAT BELT REMAINS IN PLACE. IT DOESN'T MATTER WHETHER OR NOT THE VAN IS IN GEAR OR PARKED, OR IF WE'RE STOPPED, MOVING, HIGHWAY DRIVING OR CITY DRIVING, THE SEAT BELT WILL RELEASE AT RANDOM TIMES. THIS HAD HAPPENED MULTIPLE TIMES SINCE WE BOUGHT THE VEHICLE, SOMETIMES MULTIPLE TIMES IN ONE TRIP. OTHER TIMES IT DOESN'T HAPPEN AT ALL. THE DATE GIVEN IS THE MOST RECENT TIME THAT IT RELEASED ON ITS OWN. I HAD BEEN PARKED AND THEN WAS BACKING OUT OF A PARKING SPACE WHEN MY DAUGHTER'S SEAT BELT (PASSENGER SIDE) RELEASED ON ITS OWN. I STOPPED AND PUT THE VAN IN PARK THEN HAD HER CLICK IN PLACE AGAIN. WE BOTH PULLED ON IT AND SINCE IT DIDN'T RELEASE, WE CONTINUED OUR TRIP, PRAYING THAT IT WOULDN'T DISCONNECT AGAIN WHILE WE WERE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044437November 8, 2017
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING WHILE THE COVER WAS CLOSED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385) WAS CALLED AND STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013950August 9, 2017
STRUCTURE:BODY, SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING FROM THE GAS STATION AT 5 MPH, THE BRAKES FAILED TO WORK WITHOUT WARNING. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON HIGHWAY 52 IN FLORIDA WHERE IT WAS DIAGNOSED THAT THE FRAME THAT HELD THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10884827July 14, 2016
UNKNOWN OR OTHER
DURING A MARCH 2016 ROAD TRIP TO ATLANTA, GA, FROM MICHIGAN, WHILE TRAVELING ABOUT 65 MPH ON I-75, TEMPERATURE GAUGE NEEDLE BEGAN TO CLIMB TOWARD THE RED ZONE ON THE INSTRUMENT DIAL. WITHIN MINUTES I PULLED OFF ONTO A HIGHWAY CONSTRUCTION SITE WHERE I STOPPED THE VEHICLE AND TURNED OFF THE IGNITION SWITCH. OPENING THE HOOD, I BEGAN TO INVESTIGATE THE PROBLEM(S). COOL UPPER RADIATOR HOSE. COOL RADIATOR CAP. TURNED CAP OFF AND DISCOVERED NO COOLANT IN RADIATOR. NO APPARENT SOURCE OF LEAKING. ADDED ICE WATER FROM ICE CHEST TO RADIATOR HOPING TO LOCATE SOURCE OF LEAK. TURNED ENGINE ON AND LOCATED LEAK BENEATH PASSENGER SIDE OF VEHICLE: TWO SMALL HOLES IN CORRODED EXPOSED STEEL TUBING ROUTING COOLANT TO REAR HEATER ASSEMBLY IN REAR OF VAN. THE NEXT DAY DISCOVERED THAT CHRYSLER HAD CHANGED THE PART FROM STEEL TO ALUMINUM IN LATE 2000'S TO HELP PREVENT THE CORROSIVE ACTION OF ROAD SALT IN THE NORTHERN CLIMATES THAT HAD AFFECTED MANY SIMILAR VEHICLES DURING THE MID-2000'S. HOWEVER, DAIMLER CHRYSLER CHOSE NOT TO INSTITUTE A RECALL OF THE FAULTY DESIGNED PART FULLY EXPOSED BENEATH THE VEHICLE. THE COST OF REPLACING THE PART AT THE DEALERSHIP IN STONE MOUNTAIN, GA, WAS AROUND $650.00 USD, NOT A HUGE SUM, BUT OBVIOUSLY NOT COST-EFFICIENT FOR THE AUTOMAKER AND ITS SHAREHOLDERS. THIS PROBLEM COULD BE LIFE-THREATENING IF THE DRIVER AND PASSENGERS WERE STRANDED DURING THE WINTER MONTHS IN NORTHERN U.S. OR CANADA, WHEN LOSS OF ALL COOLANT OCCURRED. OPERATING VEHICLE WITH NO COOLANT COULD RESULT IN THE ENGINE SEIZING UP WHILE TRAVELING AT HIGHWAY SPEEDS, CAUSING INJURY TO DRIVER AND PASSENGERS AND POSSIBLY OTHER MOTORISTS. A DANGEROUS SITUATION THAT CHRYSLER HAS CORRECTED ON ITS LATER MODEL VEHICLES SINCE 2010 OR 2011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862474May 2, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861411April 25, 2016
ELECTRICAL SYSTEM
TAKATA RECALL, MY CAN HAS HAD SOME SERIOUS SAFETY ELECTRICAL ISSUES FOR QUITE SOME TIME NOW.I'VE HAD MANY DANGEROUS SITUATIONS. WITH THIS CAN ONE THING AFTER THE NEXT. I'M NOT SURE EXACTLY THE PROBLEM BUT SOMETHING THE POWER CONTROL MODUAL OR WIRING HARNESS IS NOT OK. THE RADIATOR FANS DIDN'T WORK AS WELL AS THE POWER CONTROLS WINDOWS,HEAT,AC,RADIO, AND THE WIPERS ECT.THERE IS SPARKING COMING FROM THE CAR. WIRES HAD STARTED TO CATCH FIRE. AS WELL AS THE CAR OVERHEATING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10750245August 21, 2015
ENGINE, STRUCTURE:BODY
I WAS DRIVING DOWN THE ROAD SLEES LIMIT WAS 45 I WAS DOING 50 MD A DEER CAME OUT IN FRONT OF ME AND I HIT IT HEAD ON THW WHOLE FRONT ENDS OF MY CAR IS AT MY WINDSHIELD. IT WAS A VERY HARD IMPACT THAT BROUGHT ME TO A COMPLETE STOP M Y AIR BAGS DIS NOT DEPLOY AS THEY SHOULD HAVE WITH A IMPACT LIKE THAT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10748797August 14, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT SHIFTED INTO NEUTRAL AND MANEUVERED INTO THE EMERGENCY LANE, WHERE THE ENGINE STALLED WITHOUT WARNING. THE CONTACT NOTICED FLAMES EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT AND PASSENGERS EXITED THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BURNS AND ABRASIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE WAS BELIEVED TO BE RELATED TO NHTSA CAMPAIGN NUMBER: 02V274000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10747739August 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE VEHICLE DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10722173May 29, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE SPEEDOMETER FAILED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694300March 14, 2015
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
UPON REFUELING THE VEHICLE, VEHICLE STALLS FOR A FEW SECONDS UPON FIRST ACCELERATION. THIS HAS HAPPENED SEVERAL TIMES (ABOUT 1 OUT OF EVERY 4 REFUELS). SEVERAL TIMES, THE VEHICLE HAS STALLED WHILE PULLING INTO TRAFFIC. UPON DOING RESEARCH, WE HAVE LEARNED OF MANY COMPLAINTS ALREADY VOICED ABOUT A FAULTY VALVE. FOR REFERENCE: HTTP://WWW.AUTOBLOG.COM/2014/09/10/DODGE-GRAND-CARAVAN-CHRYSLER-TOWN-AND-COUNTRY-STALLING-NHTSA/ HTTP://EN.ALLEXPERTS.COM/Q/CHRYSLER-REPAIR-807/F/STALLING-REFUELING.HTM HTTP://RICKSFREEAUTOREPAIRADVICE.COM/ENGINE-STALLS-AFTER-FILLING-TANK-CHRYSLER-MINIVAN/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676974January 21, 2015
AIR BAGS, SEAT BELTS
I PURCHASED MY DODGE GRAND CARAVAN SPORT 2003 BRAND NEW OFF THE LOT IN NOV. 2002. I KEPT IT IN MINT CONDITION WITH ALL MAINTENANCE LOGS FILLED OUT. AT THE TIME OF INCIDENT THERE WERE ONLY 95,000 MILES ON THE VAN. IT HAD NEVER BEEN IN A WRECK BEFORE. ON JAN 18 2015 WHILE DRIVING IN THE MOUNTAINS I HIT BLACK ICE AND LOST CONTROL OF THE VEHICLE. IT FLIPPED FRONT TO BACK, DID A 180 MID AIR, LANDED ON WHEELS THEN ROLLED AT LEAST ONCE TO THE LEFT, LANDING ON THE WHEELS AGAIN. THE AIRBAGS NEVER DEPLOYED. MY PASSENGER AND I BOTH HAD OUR SEATBELTS ON HOWEVER I STILL LIFTED UP AND HIT MY HEAD ON THE ROOF AND THE WINDSHIELD. WE ARE STILL ASSESSING OUR INJURIES. I AM EXTREMELY CONCERNED AS TO HOW I LIFTED OUT OF MY SEAT, BASICALLY THE SEATBELT DID NOT TIGHTEN TO ME. ALSO WHY DIDN'T THE AIRBAGS DEPLOY? HAS THERE BEEN A RECALL CONCERNING THE AIRBAGS OR SEAT BELTS OR OTHER THAT I WAS NEVER INFORMED OF? *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10659037November 18, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TESTED AND REPLACED THE BATTERY, BUT THE VEHICLE FAILED TO SUCCESSFULLY RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE MECHANIC STATED THAT THE PC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE HORN WOULD CONTINUOUSLY ACTIVATE. THE MECHANIC DISABLED THE HORN AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633291September 15, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, AIR BAGS
DRIVING TO MEET MY HUSBAND. I WAS ON A HIGHWAY I GOT UP TO 60 MPH. MY VAN STARTED LOSING THE INSTRUMENT PANEL. AT FIRST ONLY A LITTLE BUMP (DING) THEN AS I CONTINUE DRIVING I LOST THE WHOLE INSTRUMENT PANEL INTERMITTENTLY AND THE WIND SHIELD WIPERS CAME ON AND SPRAYED WIPER FLUID AND ALL LIGHTS WOULD NOT WORK. WHEN I GOT THE PANEL BACK IT WOULD LEAVE THE AIR BAG LIGHT ON. IT HAD NO EFFECT ON THE REST OF THE ENGINE. I HAD SOMETHING SIMILAR HAPPEN BEFORE AND IT WAS A DEAD BATTERY. I WENT AND HAD BOTH BATTERY AND ALTERNATOR TESTED THEY ARE FINE. IT HAS NOT HAPPENED AGAIN BUT IT HAD HAPPENED AT LEAST EVERY 2 WEEKS FOR 6 MONTHS WITH NO ANSWERS. THIS IS THE FIRST TIME IT COMPLETELY LOST THE INSTRUMENT PANEL BUT NOT THE FIRST TIME IT WOULD LOSE 5 MPH OR SO ON THE INSTRUMENT PANEL AND NOTHING TO THE ENGINE. I AM GOING CRAZY THINKING MY CAR IS POSSESSED! WENT TO A NON DEALERSHIP REPAIR SHOP AND WAS TOLD THAT SINCE IT WAS NOT DOING IT RIGHT NOW THEY CAN'T TELL ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632400September 11, 2014
ENGINE
THIS PROBLEM HAS BEEN HAPPENING FOR AROUND 2 YEARS NOW AND IT OCCURS WHEN THE VAN IS NEAR EMPTY AND I FILL IT WITH GAS. WHEN I START TO DRIVE AWAY AND PULL ONTO THE STREET, THE ENGINE CHUGS AND JERKS AND ACTS LIKE IT WILL COMPLETELY STOP. THERE IS NO POWER TO ACCELERATE, AND IT IS A TERRIFYING AND DANGEROUS SITUATION WHICH WILL LIKELY RESULT IN ACCIDENT. IF I LET OFF THE GAS AND GO SLOW, IT EVENTUALLY STOPS CHUGGING AND JERKING. THIS DOES NOT HAPPEN EVERY TIME, BUT WHEN IT DOES, IT IS A FRIGHTENING AND EXTREMELY DANGEROUS SITUATION. UNLESS A SOLUTION IS FOUND, I EXPECT THAT IT WILL RESULT IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593492May 22, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE COMPUTER MODULE WAS REPLACED HOWEVER, THE FAILURE WAS NOT RECTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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