Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11388636January 18, 2021
UNKNOWN OR OTHER
IGNITION SWITCH ISSUES , DRIVING THE CAR AND THE SWITCH CUTS OFF ENGINE AND CAR SHUTS OFF , HAS BEEN DOING THIS SEVERAL TIMES , CONTACTED THE LOCAL DEALER AFTER BEING TOLD BY A MECHANIC THAT THERE IS A RECALL AND THE DEALERSHIP TOLD ME THAT ITS NOT COVERED AND NO RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388289January 15, 2021
ELECTRICAL SYSTEM
THE SLIDING DOORS MAKE A LOUD BUZZING SOUND WHEN TRYING TO LOCK OR UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388182January 14, 2021
ENGINE
MILEAGE WAS ONLY 58K WHEN I GOT A MISFIRE CODE COMING UP IN CYLINDER 2. I HAD A LOCAL MECHANIC LOOK AT IT AND HE SUSPECTED IT NEEDED A TUNE UP WITH NEW COIL PACKS AND SPARK PLUGS. WE DID THAT AND STILL IT CAME BACK ON. WASN'T ABLE TO GET INTO THE DEALER UNTIL 65K AND NOW DEALER SAYS THERE IS A LEAK IN THE VALVE OF CYLINDER 2. POWER TRAIN WARRANTY IS UP AT 60K SO DODGE WON'T DO ANYTHING FOR US. THEY DID TELL ME THAT OTHER ENGINES THAT WERE SIMILAR HAD A RECALL ON THEM AND EXTENDED THE WARRANTY FOR THOSE THAT VIN NUMBERS MATCHED THAT RECALL. THEY ALSO INFORMED ME THAT I COULD GET RE-IMBURSED IF THEY START THE RECALL DOWN THE ROAD. IF THE PROBLEM IS KNOWN I DON'T UNDERSTAND WHY THEY WON'T COVER IT. ASHAME A VAN WITH ONLY 65K MILES HAS SUCH MAJOR PROBLEMS WITH THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388212January 14, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VAN WON'T START. NO NOISE AT ALL WHEN I TURN THE KEY. THE SYMPTOM IS JUST LIKE TRYING TO START A CAR WITH AN AUTOMATIC TRANSMISSION WHILE THE CAR IS IN DRIVE, OR THERE'S NO SOUND AT ALL (THE VAN HAS ALWAYS BEEN Q ININ PARK). EVERYTHING ELSE POWERS UP, RADIO, WIPERS, LIGHTS ETC. THE BATTERY IS NEW AND THE ALTERNATOR IS GOOD. DEALERSHIP INSTALLED A NEW TIPM AND THE CAR STARTED FOR 1 WEEK AND DIED AGAIN. I'LL NEVER BUY AN AMERICAN MADE VEHICLE AGAIN. OWNED THE VAN FOR 1 MONTH AND PROBLEM HAS HAPPENED 5 OR 6 TIMES PREVIOUS TO THE LAST TWO TIMES WHEN THE VAN WOULDN'T START AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387804January 13, 2021
ELECTRICAL SYSTEM, POWER TRAIN
COLD START ENGINE RATTLE FOR A FEW SECONDS.WHILE DRIVING VIBRATION IS FELT AT 1200 TO 1500 RPM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387927January 13, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT START-UP FAILURES AFTER MULTIPLE ATTEMPTS, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE SAME MECHANIC WHERE THE FUEL PUMP WAS REPLACED. THE CONTACT HAD THE VEHICLE SERVICED BY THIS INDEPENDENT MECHANIC A TOTAL OF EIGHT TIMES AND AFTER EACH REPAIR, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO KEY CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (2020 N DETROIT ST, XENIA, OH 45385) WHERE THE DEALER WAS ABLE TO DIAGNOSE THE VEHICLE WITH A DEFECTIVE TOTALLY INTEGRATED POWER MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387944January 13, 2021
UNKNOWN OR OTHER
TIPM - TOTAL INTEGRATED POWER MODULE FAILURE. CAR INTERMITTENTLY WON'T START, KEEPS THE FUEL PUMP ON DRAINING THE BATTERY, RADIO WON'T WORK, AIR CONDITIONING. I REPLACED THE BATTERY THE FIRST TIME IT DRAINED IT THINKING THE BATTERY WENT BAD. COST ME 3 TIMES IN TOWING CHARGES. FELT LIKE IT WAS STALLING WHILE DRIVING A FEW TIMES. CAN ONLY BE REPAIRED AT THE DEALER'S AND THEY SAY IT IS OVER $1,500 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387720January 12, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH. 2017 DODGE GRAND CARAVAN DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THIS A SAFETY ISSUE BECAUSE IT PREVENTS THE PASSENGERS IN THE BACK FROM EXITING QUICKLY IN CASE OF EMERGENCY. IN THE CASE OF PARENTS WITH CHILDREN IN CAR SEATS THEY ARE UNABLE TO GET THE CHILD OUT SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387790January 12, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
I CAN BE DRIVING AT 40- 50 MILES AN HOUR AND IT JUST SHUTS DOWN. THE POWER STEERING GOES OUT AND BRAKE LIGHT SOMETIMES COMES ON. I CAN'T STEER IT. ONCE I WAS IN A CURVE ON A NARROW ROAD WHEN THIS HAPPENED AND I ALMOST RAN OFF THE ROAD. AT TIMES WHEN I'M GOING ABOUT 30 MILES AN HOUR AND IT JUST STOPS ON ME. IT WILL START RIGHT BACK UP. IT HAS HAPPENED AT LEAST 3 TIMES. SOMETIMES IT WILL START UP AND IMMEDIATELY DIE. AT OTHER TIMES IT WILL START AND RUN FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387459January 11, 2021
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING AND BRAKING FUNCTIONALITY. THE CONTACT STATED THAT HE MANEUVERED TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. ADDITIONALLY, THE VEHICLE FAILED TO START WHILE USING THE REMOTE START FEATURE. THE CONTACT ALSO STATED THAT HIS WIFE WAS NOT ABLE TO ENTER THE VEHICLE USING THE KEYFOB. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED MAGUIRE CHRYSLER DODGE JEEP RAM OF SYRACUSE (959 HIAWATHA BLVD W, SYRACUSE, NY 13204) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED WAS TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE IGNITION SWITCH WAS PREVIOUSLY REPLACED UNDER RECALL. THE CONTACT WAS REFERRED TO A DEALER FOR ASSISTANCE. THE CONTACT MENTIONED THAT HE HAD REPLACED THE DRIVEBELT AND THE TENSIONER PULLEY DUE TO THE DRIVEBELT SLIPPING. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387525January 11, 2021
ELECTRICAL SYSTEM, ENGINE
MY VAN WILL COMPLETELY TURN OFF WHILE DRIVING. THERE ARE NO KNOW REASONS, I HAVE HAD IT SERVICED AND THE MECHANIC CANNOT FIGURE WHAT'S WRONG. THERE ARE NO SPECIFIC FACTORS OF WHEN AND WHY IT CUTS OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387390January 10, 2021
FUEL/PROPULSION SYSTEM
THE GAS PUMP STAYS ACTIVATED AFTER THE CAR IS TURNED OFF; AS A CONSEQUENCE IT HAS DRAINED THE CAR BATTERY TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387411January 10, 2021
STRUCTURE:BODY
WHEN DOORS ARE UNLOCKED A LOUD CLICKING/GRINDING NOISE HAPPENS IN BACK PASSENGER SIDE SLIDING DOOR ..NOT SURE IF DOOR STAYS LOCKED..HAVEN'T REALLY TESTED IN WHILE IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387413January 10, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
9:45 PM I HAD JUST TAKEN THE EXIT FOR 781 OFF OFF I-81 IN JEFFERSON COUNTY, NY TO HEAD TO FORT DRUM. I WAS IN THE RIGHT HAND LANE. I SET THE CRUISE CONTROL TO 62, THE SPEED LIMIT IS 65. IT WAS ABOUT A MILE OR SO DOWN FROM THE ON RAMP WHEN THE VAN SHUT OFF BY ITSELF AT 62MPH. THERE WAS NO ELECTRICAL OR LIGHTS, NOT EVEN THE HEADLIGHTS WORKED. THE STEERING WHEEL LOCKED, THE BRAKE PEDAL LOCKED AND WOULD NOT WORK. I HAD NO CONTROL. THERE IS NO ROAD LIGHTING IN THAT AREA AND NO OTHER CARS WERE AROUND SO I COULD NOT SEE THE ROAD OR ANYTHING AROUND ME. MY FIRST INSTINCT WAS THAT I NEEDED TO TRY TO GET OUT OF THE MIDDLE OF THE HIGHWAY BECAUSE NO OTHER CARS COULD SEE ME BUT THE VEHICLE WAS STILL MOVING. I TRIED THE HAZARD LIGHTS AND THEY WORKED SO I TRIED AS HARD AS I COULD TO PULL THE WHEEL TO THE RIGHT TO GET TO THE SHOULDER. I ENDED UP HITTING A GUARD RAIL AND THAT'S WHAT ULTIMATELY STOPPED THE VEHICLE. I WAS ABLE TO PUT IT IN PARK, AND THEN I CALLED 911. I TRIED TO RESTART THE VEHICLE AND IT WORKED FINE. IT TOOK ABOUT 15 MINUTES FOR THE POLICE OFFICER TO ARRIVE. SHE ASKED WHAT HAPPENED, LOOKED AT THE GUARD RAIL AND THE VEHICLE. I GAVE HER MY LICENSE, INSURANCE AND REGISTRATION AND SHE DID THE PAPERWORK. I LEFT THE SCENE IN THE VEHICLE AT 10:35PM. THERE IS DAMAGE TO THE RIGHT SIDE BUMPER AND WHEEL WELL AS WELL AS DAMAGE TO THE HUB CAP. THIS WAS TERRIFYING TO EXPERIENCE. I AM VERY, VERY LUCKY THAT I WAS ALONE ON A STRAIGHT, ONE WAY PIECE OF HIGHWAY. TOTAL LOSS OF CONTROL OF THE VEHICLE AT A HIGH RATE OF SPEED COULD HAVE RESULTED IN A CATASTROPHIC ACCIDENT HAD THE CIRCUMSTANCES BEEN DIFFERENT. I COULD HAVE GONE INTO ONCOMING TRAFFIC, I COULD HAVE BEEN REARENDED, MY CHILDREN COULD HAVE BEEN INJURED. THERE IS AN OPEN RECALL FOR THIS MODEL YEAR GRAND CARAVAN AND THE POWERTRAIN CONTROL MODULE, BUT IF I INPUT MY VIN IT SAYS THERE'S NO RECALLS FOR THAT VIN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11387033January 7, 2021
ELECTRICAL SYSTEM
THE REAR DRIVER SIDE DOOR WILL NOT UNLOCK. IT DOES NOT UNLOCK WITH THE KEY FOB, OR BY MANUALLY TRYING TO UNLOCK THE MECHANISM. THEREFORE, MY CHILDREN CANNOT EXIT THE CAR FROM THE DRIVERS' SIDE. THIS FIRST HAPPENED AFTER TRYING TO UNLOCK THE DOOR USING THE KEY FOB, WHILE PARKED, AND TRYING TO RE-ENTER THE CAR. THIS ISSUE PREVIOUSLY HAPPENED WITH THE REAR PASSENGER SIDE DOOR. THIS IS A KNOWN ISSUE WITH THE CAR AND MUST BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387034January 7, 2021
SEATS
I STEPPED OUT OF THE RENTAL VEHICLE, 2019 DODGE CARAVAN, AND LIFTED THE LEVER OF THE RIGHT CAPTAIN SEAT TO LET MY CHILD IN THE THIRD ROW OUT. THE CHAIR SNAPPED FORWARD WITH TREMENDOUS AMOUNT OF FORCE. WHILE I WAS PULLING THE LEVER WITH MY LEFT HAND MY RIGHT HAND WAS PLACED ON THE SEAT BACK. THE FORCE PULLED MY HAND IN AND UP AND PINCHED MY FINGER IN THE HINGE OF THE THEN FOLDED HEAD REST. MY RIGHT PINKIE WAS SLICED AND ALMOST SEVERED OFF. IT REQUIRED 4 STITCHES AND COULD HAVE A POSSIBLE FRACTURE. THE VEHICLE WAS STATIONARY AT THE TIME.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11387096January 7, 2021
UNKNOWN OR OTHER
MY KEY FOBIK IS ONLY SOMETIMES STARTING THE VAN WHICH WAS ALREADY CONCERNING, THEN WHILE DRIVING THE VAN JUST TURNED OFF. I'VE BEEN RESEARCHING AND APPARENTLY MANY OF THE YEARS PRIOR TO 2012 HAVE ALREADY BEEN RECALLED FOR THE EXACT SAME ISSUE AND THE 2012 HAS THE SAME IGNITION LOCK CYLINDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386826January 6, 2021
STRUCTURE:BODY
PASSENGER SIDE DOOR WILL NOT UNLOCK AND IS STUCK I LOCK MODE. I CANNOT OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386863January 6, 2021
ENGINE, STEERING, UNKNOWN OR OTHER
ENGINE STALLS, STEERING WHEEL/BRAKES/GAS PEDAL ALL LOCK UP AND BECOME INOPERABLE WHILE DRIVING/IN MOTION. I COULD BE GOING 10 MPH OR 50MPH. HAS HAPPENED ON WINDY ROADS NEAR MY HOME AS WELL AS HIGH TRAFFIC ROADS NEAR WORK AS WELL AS ON/OFF HIGHWAY RAMPS. I'VE READ HUNDREDS OF REPORTS OF THIS HAPPENING TO MY YEAR MAKE AND MODEL YET MY VIN NUMBER HAS NOT BEEN RECALLED? I ONLY USE MY KEY FOB (NO OTHERS KEYS OR KEY CHAINS ADDED). PURCHASED THE VEHICLE USED 3 YEARS AGO, HAS SINCE HAD NEW TRANSMISSION, NEW STARTER, AND NEW BATTERY TRYING TO RECTIFY THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386596January 5, 2021
ELECTRICAL SYSTEM
WIRELESS IGNITION NODE (WIN) MODULE HAS INTERMITTENT FUNCTION IN THE START/RUN POSITION. NOTE: PREVIOUS MODEL YEARS HAD THE SAME PROBLEM, SEE SAFETY RECALL R03 / NHTSA 14V-373 WIRELESS IGNITION NODE MODULE. I HAVE OWNED THIS VEHICLE FOR A FEW YEARS AND HAVE WAITED FOR A RECALL BUT HAVE HEARD NOTHING FROM NHTSA OR THE MANUFACTURER. NOTE: THIS ISSUE IS A WIDELY KNOWN PROBLEM ACCORDING TO MANY YOUTUBE CHANNELS; EXAMPLE: HTTPS://YOUTU.BE/N_LBDCLMIQW HTTPS://YOUTU.BE/Q99SSLGSHO0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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