Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11428341August 9, 2021
STRUCTURE:BODY
Both passenger and drivers side sliding doors emits a buzzing sound when unlock / locking. Driver side sliding now no longer locks, the auto open/close feature does not work, and often times cannot securely close the door without manual manipulation. Back seated passengers now must exit from the front. This concerns me, especially in the case of an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428405August 9, 2021
UNKNOWN OR OTHER
My rear driver side door stopped opening. One day (without any cause) the door would not open or unlock. When I turned off the electric sliding feature, the door would not open manually either. For about 7 months (beginning of 2021) the driver side sliding door has been inoperable. When I researched the problem, I saw that this is a common issue with the vehicle. It is unsafe. I have 4 children who are passengers in this minivan. My decision to purchase this vehicle was based solely on the fact that I needed to transport children. In the event that we are in a collision, I'm afraid I will not be able to get to my children from that entire side of the vehicle. Due to the safety features of back seat windows that do not go down all the way, children would also not be able to escape the vehicle this way. There were no warning lights or signs about this issue. I would give permission for this vehicle's door to be inspected regarding this problem. I have not yet gotten a quote from a dealership to fix the problem, but I have read many other consumer quotes online. This should not be my expense to bear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428424August 9, 2021
STRUCTURE:BODY
the sliding doors on the 2016 doge caravan quit working and are in locked position with no way to open ( really bad if young ones are strapped in their car seats) Chrysler will not help in any way, body shop wants to cut holes in door, dodge dealer was pretty informed on it but said they probably will break something trying to repair it, cost per door $150 to 300 or more. how can this not be a serious safety concern?. quite frankly the Chrysler service line is poor to useless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428451August 9, 2021
ELECTRICAL SYSTEM, STRUCTURE:BODY
My vehicles rear doors and back windows have stopped opening I'm afraid if something happen like an accident me and my 7 children will not be able to escape the vehicle I'm a single mother of 7 I have no way of repairing it myself when the pandemic. Hit I lost everything please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428234August 8, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
When car is stopped, turn off key, open door then I hear a loud BUZZ. Only lasts a second or so. But believe it has to do with the POWER LOCKS. I see many complaints online like this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427985August 6, 2021
ELECTRICAL SYSTEM
Both sliding doors are not locking or unlocking. Problem started a year ago with the passenger side sliding door not locking. 3 weeks ago, the driver side sliding door will not unlock. As we have 3 children who travel in this van regularly, having a door that cannot open is a huge concern for safety in case of an emergency. Searching online for a solution has brought to light that this is a wide known issue with this model. Why has there not been a recall yet?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428031August 6, 2021
POWER TRAIN
Transmission failed. The assembled date is 6/18/2016 - 60 days after a transmission pump recall ended. Our technician specifically mentioned the transmission pump failed. They need to extend the recall date to include our vehicle that was manufactured on 6/18/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427873August 5, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Grand Caravan. The contact stated that after refueling the vehicle, the driver’s side rear door failed to unlock. The contact stated that the safety feature activated and locked the doors while the vehicle was being refueled. The contact stated that the activation button to disable the feature failed to correct the failure. The dealer was contacted and informed the contact that the VIN was not under recall. The contact received an estimate for the inspection of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427882August 5, 2021
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 15 mph uphill, there was an abnormal whining sound coming from the vehicle. The contact stated that the RPM was fluctuating. Additionally, the vehicle shifted out of gear and started rolling backwards. The contact stopped the vehicle and attempted to restart the vehicle to continue to drive however, the vehicle continued to shift out of gear. The contact had the vehicle towed to an independent mechanic who inspected the vehicle and diagnosed the failure as a transmission failure and recommended that the transmission be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427942August 5, 2021
ELECTRICAL SYSTEM
The car shutoff on me while I was driving home. It shut off on the bridge while I was driving home and wouldn't start for 30minutes. It finally started up and I made it home but the next morning it wouldn't start up at all. I got it jumped and took it to midas and they checked everything and said it is a computer issue. I called dodge d they told me $180 just to look at it. I see all these comments about the same issue and I don't understand why there is not a recall for this problem!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427784August 4, 2021
STRUCTURE:BODY
Passenger side sliding door would not lock electronically. I forced the lock to move and now it makes a loud buzzing sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427544August 3, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Both sliding doors will not unlock. Passengers have to exit either through the front passenger door, through the rear hatch or climb out the sliding door windows. This is a safety issue in an emergency. The driver side sliding door had the problem several months ago. The passenger side sliding door developed the problem today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427560August 3, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the driver's side sliding door locking mechanism had malfunctioned and the door was stuck in the locked position. The door was unable to be opened from inside or outside the vehicle. The cause of the failure was not yet determined by the local dealer however the dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427391August 2, 2021
STRUCTURE:BODY
My sliding door does not open. I am worried that in the event of an accident the safety of the passengers (my children) in the backseat will be compromised.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427427August 2, 2021
ENGINE
On three separate occasions the engine has stalled while idling. The Van needs to be placed into Park, the ignition turned off, and then turned back on. No check engine lights or warns of the vehicle having any issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427510August 2, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The Contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger’s side rear door failed to unlatch while using the key fob. Additionally, the contact was unable to unlatch the door manually from the inside or the outside. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not contacted. The VIN was not available. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427359August 1, 2021
POWER TRAIN, ELECTRICAL SYSTEM
Placed vehicle in park and the transmission showed it was in reverse. Tried shifting to another gear and vehicle remained in reverse. Placed in park vehicle started revving up. Turned off vehicle. Vehicle started once after three hours and you could drive it, but as soon as you placed it in park the vehicle revved up to 1500 RPMS. Had to turn off and could never start vehicle again. Two weeks and certified dealers can't find problems. Escalated to FCA for assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427292July 31, 2021
UNKNOWN OR OTHER
Upon arriving home, I tried to remove my special needs daughter from the rear driver sliding door, locking mechanism remained engaged. I attempted to unlock with the fob, the driver door buttons, & on the sliding door itself. Nothing has changed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427125July 30, 2021
STRUCTURE:BODY
Driver side sliding door stuck in lock position. Will not open manually or with fob. Can not open door lock from inside. There were no signs this issue was going to happen. One day it works, next day it doesn’t. From what I’ve seen, this is an on going problem which needs to be addressed. This can be a huge safety problem in a accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426916July 29, 2021
STRUCTURE:BODY
I have 2 issues related with the sliding doors. The first one is: Driver sliding door does not open I can’t use the remote control to unlock. I can’t open the door manually from inside or outside. The second one is the passenger sliding door does not lock manuallly or with the remote control I have more than 2 years with this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan