Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#890637June 19, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
AIR BAG LIGHT STAYS ILLUMINATED WHILE DRIVING. ALSO, CRUISE CONTROL AND THE HORN ASSEMBLIES ARE INOPERABLE. DEALER HAS INSPECTED VEHICLE, AND DETERMINED THAT CLOCK SPRING WAS DEFECTIVE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890642June 19, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE WAS PARKED IN DRIVEWAY, CONSUMER WAS AWAKENED AT 3AM TO VEHICLE BEING ON FIRE. ENTIRE FRONT END WAS ON FIRE. CONSUMER NOTED VEHICLE WAS A TOTAL LOSS. DEALER STATED THEY KNEW ANY WHY IT WOULD CATCH ON FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#747035June 19, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DURING A VEHICLE REPAIR, NON-DEALER REPAIR SHOP DISCOVERED LEAKING FUEL INJECTOR RAIL AND O-RINGS. LOCAL DEALERSHIP AND MANUFACTURER CONTACTED BUT BOTH STATED THERE WAS NO RECALL AND REFUSED TO PROVIDE REPAIRS AT NO COST. YOUR NHTSA CAMPAIGN ID NUMBER 00V268000 IDENTIFIES A RECALL THAT IS NOT BEING HONORED BY THE MANUFACTURER OR THE LOCAL DEALERSHIP. FUEL LEAKAGE IS PRESENT CURRENTLY. DEALER SAYS OWNER MUST PAY FOR REPAIRS AND MAY RECEIVE REIMBURSEMENT AT A LATER DATE. COMPLAINT WAS GIVEN TELEPHONICALLY TO DAIMLERCHRYSLER ON JUNE 15, 2000 AND RECEIVED CONFIRMATION OF DAIMLERCHRYSLER'S COMPLAINT REFERENCE NUMBER IS 8765666. DEALER SAYS NO RECALL APPEARS FOR THIS VEHICLE WHEN SEARCH IS BY VIN NUMBER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890549June 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE CAN GO INTO ANY GEAR WITHOUT PRESSING ON BRAKES. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890586June 18, 2001
AIR BAGS
AIRBAG LIGHT HAS COME ON, VEHICLE NOT TAKEN TO DEALER YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890514June 18, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER WAS SITTING IN 100 DEGREE WEATHER IN DRIVE THROUGH AND ALL OF A SUDDEN BACK TAILGATE WINDOW BROKE. CONSUMER HEARD A POP AND GLASS WAS EVERYWHERE. CONSUMER HAS CHECK FOR RECALL, AND WILL NEXT CONTACT THE DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890531June 18, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
AIRBAG LIGHT CAME ON/ HORN AND CRUISE CONTROL HAD STOPPED WORKING. TAKEN VEHICLE TO DEALER AND HAD CLOCK SPRING ASSEMBLY REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746863June 14, 2001
UNKNOWN OR OTHER
WHILE ENTERING THE VEHICLE MY 3 YEAR OLD DAUGHTER SLIPED INTO THE FRONT DRIVERS SEAT, I HAD OPENED THE SIDE DOOR TO PUT HER IN HER CAR SEAT AND IN A MATTER OF SECONDS SHE SLIPPED INTO THE OPENED FRONT DOOR WHERE I HAD JUST TURNED ON THE AC TO COOL THE VEHICLE OFF. WHEN I WENT TO TAKE HER OUT OF THE SEAT SHE GRADED THE GEAR SHIFT AND WITH ME HOLDING ONTO HER AND THE STEERING WHEEL I WAS DRAGGED BY THE MOVING VEHICLE UNTIL WE RESTED UPON THE FENCE THAT SURROUNDS MY SIDE/REAR YARD. SHE WAS NOT INJURED BUT I STRAINED MY BACK BUT DID NOT RECEIVE MEDICAL ATTENTION. I WAS UNAWARE OF THE ABILITY OF THE VEHICLE TO MOVE SO EASILY AND WAS WITHIN ARMS REACH THE ENTIRE TIME. I HAVE REPORTED THE INCIDENT TO THE INSURANCE COMPANY BUT NO POLICE WERE INVOLVED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#890389June 14, 2001
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
AIR BAG LIGHT ON DASH HAS COME ON. HORN HAS FAILED TO OPERATE, AND CRUISE CONTROL NO LONGER WORKS. DEALER INFORMED CONSUMER THAT CLOCK SPRING ASSEMBLY WOULD NEED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890415June 14, 2001
AIR BAGS, VEHICLE SPEED CONTROL
AIRBAG LIGHT STAYS ON ALL THE TIME. CRUISE CONTROL DOESN'T WORK AS LONG AS LIGHT IS ON. DEALER STATED THERE IS A COMMON PROBLEM, AND PART IS IN STOCK, BUT NO RECALL ISSUED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746640June 11, 2001
AIR BAGS
AIRBAG LIGHT CAME ON. TOOK TO BOB DANCE DODGE. SERVICE EMPLOYEE STATED THAT IT WAS ABOUT THE RIGHT MILEAGE FOR THIS PROBLEM TO OCCUR. I ASKED SERVICE DEPT MANAGER TO COMPENSATE ME FOR THIS SINCE IT THIS PART FAILURE WAS WELL KNOW TO OCCUR. HE REFUSED. I ASKED FOR THE REPAIR TO BE PRO-RATED AND HE ALSO REFUSED. I PAID $219.89 FOR PARTS AND LABOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890141June 11, 2001
AIR BAGS:FRONTAL
VEHICLE WAS IN AN ACCIDENT GOING AT 30-40MPH. VEHICLE T-BONED ANOTHER VEHICLE CAUSING CONSUMER TO HIT HEAD ON WINDSHIELD. UPON IMPACT, FRONT AIR BAGS FAILED TO DEPLOY. A COMPLAINT WAS FILED WITH CHRYSLER, AND SPECIAL INVESTIGATION UNIT WILL CONTACT THE CONSUMER TO COME OUT AND INSPECT.*AK TOTAL DAMGE DONE TO VEHICLE WAS $6700, CHRYSLER INVESTIGATOR STATED IT WAS JUST HIT IN THE WRONG SPOT. *SLC
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#746625June 9, 2001
AIR BAGS
THE PROBLEM/COMPLAINT IS IN REGARDS TO AN ARTICLE I SAW IN 'AUTOMOTIVE NEWS' PUBLICATION ABOUT A NHTSA PROBE INTO DCX MINIWAN WIRING CAUSING AIRBAGS TO FAIL. BEGINNING LAST FALL SOME TIME, WE BEGAN NOTICING THE AIRBAG LIGHT TO COME ON. AT FIRST IT WAS VERY INTERMITTENT-ONCE EVERY COUPLE WEEKS OR SO. NOW THE PROBLEM IS MORE FREQUENT BUT STILL HAPPENING RANDOMLY. SOME DAYS THE AIR BAG LIGHT WILL STAY ON ALMOST CONTINUOUSLY AND OTHER DAYS IT DOESN'T COME ON AT ALL. BUT ANYWAY, WHEN I READ THE ARTICLE, THE DESCRIPTION SOUNDED EXACTLY LIKE WHAT WE ARE EXPERIENCING. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746589June 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION FAILED AT 48,000. WHEN I CONTACTED THE DEALERSHIP THE SERVICE MANAGER DIAGNOSED THE PROBLEM OVER THE TELEPHONE. WHEN I ASKED HIM HOW HE KNEW WHAT WAS WRONG, HIS RESPONSE WAS " HAPPENS ON THESE VANS ALL THE TIME, IT'S A COMMON PROBLEM". WHEN I ASKED WHY DODGE DIDN'T DO A RECALL AND FIX THEM ALL, HIS RESPONSE WAS "WE WOULD RATHER HANDLE THEM ON AN INDIVIDUAL BASIS". I'M SURE IT'S A COST FACTOR. MY POSITION IS THAT DODGE, (CHRYSLER), HAS A MAJOR TRANSMISSION PROBLEM ON THEIR VEHICLES, THEY KNOWINGLY INSTALLED THEM ANYWAYS AND HAVE DECEIVED THE PUBLIC. IF A SURVEY OF DODGE OWNERS WAS CONDUCTED, I'M SURE THAT TRANSMISSION PROBLEMS WOULD BE FREQUENT. DODGE SPLIT THE COST OF A RE-BUILT TRANMISSION WITH ME WHICH COST ME $864.00. I AM CONFIDENT THAT THERE ARE A NUMBER OF PEOPLE WHO HAVE HAD THE COSTS SPLIT LIKE ME, HAD THE WHOLE THING TAKEN CARE OF AND THOSE WHO SUFFERED THE BURDEN OF PAYING FOR THE ENTIRE COST. I FEEL THAT CHRYSLER OWES ME $864.00 AND THAT THEY SHOULD BE PUNISHED FOR PUTTING "BAD" TRANSMISSIONS IN CARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561497June 7, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
THE REAR LIFT GATE WINDOW HAS SHATTERED AND EXPLODED WHILE DRIVING WITH THE REAR WINDOW DEFROSTER ON, THIS HAS HAPPENED 3 TIMES IN SIX AND A HALF YEARS, EACH TIME IT HAPPENED IT WAS DURING RAINY OR SNOWY WEATHER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889961June 7, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, AIR BAGS:FRONTAL
AFTER HAVING REPAIR WORK PERFORMED FOR RECALL 99V113000 REAR WINDSHIELD WIPER MOTOR HAS FAILED 14 MONTHS AFTER REPAIR WORK WAS PERFORMED. CONSUMER COMPLAINED THAT AIR BAG WAS NOT ON A SEPARATE ELECTRICAL FUSE, WHICH CAUSED FUSE FOR AIR BAG TO SHORT WHEN WIPER MOTOR FAILED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889853June 6, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN
AIR BAG LIGHT WOULD COME ON AND REMAIN ONCE VEHICLE HAS BEEN STARTED. HORN ALSO FAILED TO WORK WHEN THIS HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746474June 5, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE GAS PEDAL BROKE OFF FROM THE ACCELERATOR CABLE WHILE WE GOING 65 MPH AND MY SON HAD TO DRIVE TO SAFTY BY REACHING DOWN TO THE FLOORBOARD AND PULLING THE CABLE WHILE TRYING TO STEER THE VAN, AS WE WERE IN A CONSTRUCTION ZONE AND THERE WAS NO WHERE TO PULL OVER. THIS SEEMS LIKE A VERY UNSAFE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889669June 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY
A DRIFT PIN IN FRONT AXLE WILL COME LOOSE AND SLIDE OUT, KNOCKING A HOLE IN TRANSMISSION CASE, WHICH CAN CAUSE FLUID TO LEAK, AND POSSIBLY FRONT WHEELS TO LOCK UP. DEALER REPLACED TRANSMISSION WITH SAME MANUFACTURER'S DEFECTIVE DESIGN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746368June 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR TRANSMISSION HAS FAILED AND NEEDS TO BE REPLACED. IT BEGAN WITH THE GEARS SLIPPING, THE TRANSMISSION WOULD JERK, SHUTTER AT LOW SPEEDS. THE ENGINE WOULD STALL WHEN TRYING TO SHIFT FROM PARK TO DRIVE OR REVERSE. I HAVE CONTACTED DAIMLER CHRYSLER CUSTOMER SERVICE, BUT NO HELP THERE AS IT IS NOT UNDER WARRANTY. AFTER SEEING HUNDREDS OF SIMILAR TRANSMISSION PROBLEMS FOR THIS PARTICULAR YEAR OF CARAVANS, I AM FURIOUS. THERE HAS GOT TO BE A DEFECT IN THE TRANSMISSIONS OF THESE VEHICLES. IS THERE ANY HELP OUT THERE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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