Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11559091December 8, 2023
AIR BAGS
The contact owns a 2009 Dodge Grand Caravan. The contact stated that while parked with the keys out of the ignition, the contact heard a loud pop coming from the passenger’s side of the vehicle. The contact stated that the driver’s and passenger’s side deployed without impact. The dealer was contacted and advised the contact to inform the manufacturer of the failure. The vehicle was towed to the dealer who had not diagnosed or repaired the vehicle. The manufacturer was made aware of the failure and opened a case. The contact stated that the vehicle was not inspected. The approximate failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559121December 8, 2023
ENGINE
2017 Grand Caravan - check engine light came on at about 90000 miles. Confirmed that it is a cylinder 2 misfire. Repair shop indicates that the cylinder needs to be re-machined (or the entire engine replaced) and also indicated that the cylinder 2 issue is well-known with the Chrysler/Dodge engines and was part of a recall for earlier models. Estimated repair cost is $4K - $5K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558713December 6, 2023
POWER TRAIN, ENGINE
The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment. The contact's wife noticed white smoke coming from under the hood with the check engine warning light illuminated. The contact's wife drove the vehicle to a safe location and turned off the vehicle. The vehicle restarted; however, the vehicle would not move. The vehicle was towed to the residence. The vehicle was later towed to an independent mechanic where it was diagnosed with a failed hydraulic pump. The contact was informed that the hydraulic pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558774December 6, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle jerked and failed to respond. The contact stated that she continued to depress the accelerator pedal, and the vehicle accelerated significantly. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that she was able to continue driving; however, the failure recurred several times on the way to her residence. Additionally, the contact stated that the failure reoccurred while attempting to drive (D) or reverse (R) from a complete stop. The contact stated that the vehicle had been towed several times to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired and was towed to the contact's residence. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included. The dealer was notified of the failure, but had not returned the contact's calls. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558864December 6, 2023
ENGINE
I had a check engine light come on for a misfire in cylinder 4. I replaced all the things needed to get this check engine light off and it still comes in for the same issue. My car is now currently at the dealer I purchased it feom so they can do further inspection. I decided to do some research online and found out that multiple people have been experiencing the same issue. I paid more then enough to try and get this issue resolved yet it still continues. I believe as well as others that this should be looked into as a possible recall of some sort due to multiple owners of the same vehicle having the same exact issue. I've also had my transmission replaced because after the light first came on a few days later the transmission went. I feel this can be a safety issue as well because the car can stall and shut down due to the misfire continuing to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558865December 6, 2023
AIR BAGS
The front airbags malfunctioned and deployed while parking the vehicle. The driver was injured with burn marks and bruised on legs due to the lower area airbag deploying rapidly. The van was towed to the nearest Dodge dealership for further inspection. The incident was documented with police and a case number was provided. The incident was also documented with manufacturer(Dodge) and have a pending case for further inspection. To my knowledge, there were no warning lights on .
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11558873December 6, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 2019 Dodge Grand Caravan the side sliding door does not lock. When van is locked, the side sliding door can be opened from the outside (similar issue was reported on 2016 models) while van is supposedly locked. Safety and theft problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558601December 5, 2023
ENGINE
The engine on my 2019 Dodge Grand Caravan is skipping, running rough, and is unreliable. This is a safety issue due to the improper operation of the engine when pulling out into busy roadways. The check engine light is on. Auto technician found Diagnostic trouble code (DTC) P0302 “Cylinder #2 Misfire Detected.” The technician replaced the necessary components to repair this fault code and cleared the DTC from the ECM. The check engine light continues to come on with an active Diagnostic trouble code (DTC) P0302. Engine continues to misfire, skip, and is unreliable. A quick google search will show that there are thousands of people with the same exact issue. This is a manufacture defect and a safety concern. Pulling out into a busy roadway with this unresolved vehicle issue could potentially cause injury to myself, my wife, or my four children. Furthermore, any accident or injury to customers that purchased this product believing it to be a safe vehicle for their family would be negligence on Chrysler’s part because this issue has been known. This is wording straight from the manufacturer’s sales brochure, “For more than three decades, Grand Caravan has been the go-to vehicle for parents, weekend warriors and small business owners.” “Simply put, no other vehicle holds the confidence of families, their hobbies and their livelihoods with as much ease. In our opinion, nothing tops this original. Take control of any situation with the power that comes from 283 horsepower”. This was marketed and sold as the “go-to vehicle for parents”. I would think that this go-to vehicle would be safer. Simply put, Chrysler claims that “no other vehicle holds the confidence of families, their hobbies and their livelihoods with as much ease” I can tell you when I pull out into a busy intersection or highway and I fell this vehicle skipping and hesitating, it doesn’t give me very much “ease” or “confidence”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558254December 4, 2023
STRUCTURE:BODY
Passenger sliding door makes a noise when unlocking door. Sometimes it will not lock at all. When we searched issue is states actuator has gone bad and needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557017November 27, 2023
ENGINE
Cylinder 2 misfire and breaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557110November 27, 2023
SEATS
The passenger headrest busted open. There was no warning or anything like that. Also prior to that my window fell in the door well. I took it to the dealership and paid for repairs. I am glad the window did not break while I was in the car. I am taking the car to the dealership this week concerning the passenger headrest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555821November 18, 2023
UNKNOWN OR OTHER
door lock actuator failed - driver side sliding door - door stuck closed will not open
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554407November 9, 2023
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2017 Dodge Grand Caravan. The contact stated that upon entering the vehicle, the passenger’s side headrest opened without impact or a crash. There were no warning lights illuminated prior to the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,787.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554057November 7, 2023
POWER TRAIN
Cylinder #2 misfire which mechanic says is an engine compression issue and will require the engine to be taken apart to be fixed. Mechanic says it makes no sense for a vehicle of this age and only 70k miles. I understand that this has been a consistent issue with all Dodge Caravans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553693November 5, 2023
POWER TRAIN
I had bought my van in August 2022 used from a dealership and was never offered an extended warranty or anything. In January 2023 my 2018 Grand Caravan started making a noise and I thought it was the pulley. Took it to the mechanic and come to find out it was the flex plate inside the transmission. I had that fixed in January 2023 which cost $1000. There was no warning for the flex plate. Then October 18, 2023 my van again started making a noise and driving properly. I had someone look at it and was told it was low on transmission fluid. I checked it fluid on the next day and it was full. Went to drive it on October 20, 2023 and it didn't want to shift and when I was able to go the transmission didn't engage and didn't catch a gear. I was able to get around the corner and I had to pull off the side of the road. As I pulled over the transmission light ha come on. I had it towed to the mechanic shop and he confirmed that the transmission is shot and needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553497November 3, 2023
SEATS
The driver side headrest was deployed (I was heading to work when I opened the door to get in the van, I noticed the headrest was deployed). The vehicle was parked in my driveway all night and had not been in any type of accident. It is available to be inspected. Had I been driving when it deployed, there’s a strong possibility it would have caused an unsafe driving condition and/or an accident. I have searched for a recall, but there isn’t one. However, other Dodge caravan drivers have reported similar incidents with their headrest deploying for no reason. The component has not been inspected yet, as it occurred just today. No warning lights or signs were present before the deployment (the night before when I parked it).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552986November 1, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, there was an abnormal clanking sound coming from the vehicle while depressing accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the issue might be related to the transmission pump. The mechanic linked the failure to NHTSA Campaign Number: 16V461000 (Power Train). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in the recall. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553063November 1, 2023
POWER TRAIN
This is the second report I have put in. I have found some information since the first report I have a problem with my transmission on my Grand Caravan. There is a recall for vehicles built between 7/31/15 and 4/18/2016 and is the R/T trim package. I found out that all the Grand Caravans have the same engine and transmission in them. I would like to know why the they only say the R/T model when my vehicle falls within the specified dates. Did they pick the R/T model because they sold the least amount of those vehicle in the dates listed? I am not the first person that has had the same issue as me. Can someone explain this to me?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552559October 30, 2023
SEATS
Driver's seat headrest suddenly deployed while driving. I contacted Dodge they haven't replied yet. From what I'm reading there are numerous vehicles with same issue. I was very startled, distracted from surprise and have a sore neck.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11552379October 28, 2023
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Misfire cylinder #2 all components have been replaced yet the problem still exists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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