Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10680190January 31, 2015
ELECTRICAL SYSTEM
THE FAB KEY FALLS OUT OF THE DASH. SOMETIMES KILLS THE ENGINE. THE RECALL FOR THIS PROBLEM WAS JUNE 16, 2011 AND TO THIS DATE THEY STILL HAVEN'T EVEN STARTED TO FIX IT. WE HAVE NOT BEEN IN AN ACCIDENT BECAUSE OF IT, BUT IT COULD HAPPEN AT ANYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679934January 30, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER REFUELING AND DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL FILTER WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680006January 30, 2015
ELECTRICAL SYSTEM
IGNITION KEY FAILED TO RELEASE. CHRYSLER GROUP HAS NOT RESPONDED TO RECALL ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680045January 30, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680072January 30, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT DISCOVERED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL RAIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680086January 30, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING MY 2012 3.6L DODGE GRAND CARAVAN WITH A 160 AMP ALTERNATOR THE BATTERY LIGHT CAME ON, WITHIN 5 MILES THE TRANSMISSION CONTROL SYSTEM STOPPED WORKING. FURTHER ALL OF THE SYSTEM LIGHTS ON THE DASH CAME ON AND THE RADIO AND HVAC SYSTEM STOPPED FUNCTIONING. THE CAUSE OF THESE SYSTEM CONDITIONS WAS THE DENSO TN421000-0770 ALTERNATOR FAILING. I BELIEVE THAT THIS IS THE SAME ALTERNATOR THAT IS USED ON VEHICLES THAT ARE INCLUDED IN NHTSA RECALL NO. : 14V-634. CHRYSLER CLAIMS THAT THE ALTERNATOR FAILS ONLY ON CARS THAT ARE EQUIPPED WITH EHPS. I BELIEVE THAT MY ALTERNATOR FAILED IN A SIMILAR FASHION TO THIS RECALL. THE DODGE AND CHRYSLER MINIVANS THAT ARE EQUIPPED WITH A 3.6L ENGINE AND THE DENSO 160 AMP ALTERNATOR SHOULD BE RECALLED. IN THE END MY CAR STALLED IN THE MIDDLE OF THE ROAD WHICH COULD HAVE RESULTED IN A TERRIBLE ACCIDENT HAD I BEEN ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679514January 28, 2015
ENGINE
MY CAR TURNED OFF COMPLETELY WHEN THE KEY FOB TURNED BY ITSELF. MY VEHICLE NARROWLY MISSED BEING REAR ENDED BY A TRACTOR TRAILER, WHOSE DRIVER JUMPED OUT SCREAMING AT ME. I REPORTED THE PROBLEM TO THE DEALER AND HE SAID CAR HAD BEEN RECALLED FOR THAT PROBLEM, THEY DID NOT HAVE THE PART. I DROVE FROM SC TO NJ! SCARY. RECALL NUMBER IS L25/NHTSA14V-373. I ALSO REPORTED THIS TO CHRYSLER ON SEPT 25, 2014. MY CASE NUMBER IS 8R117647. MY VAN TURNED OFF A SECOND TIME. I HAVE CONTACTED CHRYSLER THREE TIMES ON THIS MATTER AND THEY HAVE NO IDEA WHEN THE PART WILL BE AVAILABLE. THEY REFUSED TO PAY FOR A RENTAL CAR SAYING THAT THE PART WOULD BE AVAILABLE ANYWHERE FROM A FEW WEEKS TO UP TO A YEAR.YOUR WEBSITE SAYS THAT THE PART IS AVAILABLE BUT MY DEALERSHIP SAID THEY DO NOT HAVE THE PART AS OF TODAY. CAN YOU PLEASE HELP? I AM SCARED TO DEATH TO BE OUT DRIVING. ANY HELP WOULD BE APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679411January 28, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679412January 28, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A SPECIFIC DATE THE PART WOULD BE SENT TO THE DEALER TO PROVIDE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679409January 28, 2015
VISIBILITY, ELECTRICAL SYSTEM
WE RECEIVED A NOTICE OF THE REAR QUARTER VENT WINDOW SWITCH SAFETY RECALL IN MAY OF 2014, INDICATING THAT THERE WAS AN ISSUE AND THAT WE'D BE CONTACTED AGAIN WHEN REPAIRS COULD BE ADDRESSED. WE DID NOT RECEIVE ANOTHER NOTICE UNTIL JANUARY 2015, WHICH SAID WE'D NEED TO CONTACT OUR DEALER TO SCHEDULE A REPAIR. WHEN CONTACTING OUR DEALER, MULTIPLE TIMES... THEY FINALLY TOLD US THAT THEY'RE GETTING ABOUT 2 PARTS PER WEEK... AND THERE IS A BACKLOG OF OVER 20 PEOPLE ON THE LIST AHEAD OF US. THIS AMOUNT OF TIME TO RESOLVE A SAFETY ISSUE IS UNACCEPTABLE. PLEASE HELP ADDRESS THIS SO THAT THE PROCESS MAY BE IMPROVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679463January 28, 2015
ELECTRICAL SYSTEM
DROVE VEHICLE TO LOCAL DINER. UPON LEAVING VEHICLE DID NOT START ACTED LIKE THE FUEL PUMP AND STARTER WERE NOT GETTING ANY POWER. CAME BACK THE NEXT DAY TO START VEHICLE AND IT STARTED RIGHT UP. GOT VEHICLE HOME AND SHUT VEHICLE OFF. WENT OUT TO START AN HOUR LATER SAME PROBLEM. THOUGHT IS WAS THE STARTER SO HAD LOCAL MECHANIC CHANGE STARTER STILL SAME PROBLEM. LOCAL MECHANIC TESTED COMPUTER FOR TROUBLE CODES AND NO TROUBLE CODES SHOWED. LOCAL MECHANIC ASKED DEALERSHIP MECHANIC ABOUT ISSUES WITH THESE VEHICLES. DEALERSHIP MECHANIC STATES THAT THE TIPM COMPUTER USUALLY BREAKS DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679115January 27, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679214January 27, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 04/13/15*LJ UPDATED 11/5/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679227January 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679351January 27, 2015
ELECTRICAL SYSTEM, ENGINE, STEERING
VEHICLE STALLED 6 TIMES WHILE TRAVELING ON EXPRESSWAY 70-75 MPH ,LIGHTS GOING ON AND OFF...LOSS OF POWER STEERING AND BRAKES WHEN STALLED. TOOK VEHICLE TO DEALERSHIP WHO COULD NOT DUPLICATE. THEY HAD BEEN CONFERRING WITH DODGE REPRESENTATIVE WHO AFTER 1 WEEK STATED TO GIVE VEHICLE BACK TO CUSTOMER. AFTER EXTENSIVE RESEARCH I FEEL IT IS A FAULTY TIPM, HOWEVER DODGE APPARENTLY DOES NOT THINK SO. SO I HAVE A VEHICLE THAT CAN STALL AT ANY TIME...DODGE KNOWS THERE IS A PROBLEM AND THEY JUST DON'T CARE. I WILL SAY THE DEALERSHIP WAS GREAT, FREE LOANER CAR, NO CHARGE FOR DIAGNOSTIC AND THEY GENUINELY FELT BAD TO HAND THE CAR BACK OVER...I DID NOT BUY MY VEHICLE FROM THIS DEALERSHIP, HOWEVER THEY TREATED ME AS IF I WAS A CUSTOMER OF THEIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678820January 26, 2015
SERVICE BRAKES
TL*THE CONTACT A OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR BRAKE ALIGNMENT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678891January 26, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678877January 26, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR REPAIR WAS UNAVAILABLE. THE VENT WINDOW WAS DISCONNECTED ON THE VEHICLE AND THE CONTACT WAS NOTIFIED THAT THE PART WOULD NOT BE AVAILABLE FOR A YEAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678932January 26, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM. THE CONTACT STATED THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678935January 26, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIRBAGS, ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THERE WAS NO DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan