Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10789280November 9, 2015
EXTERIOR LIGHTING
HEAD LIGHTS FAIL WHEN DRIVING AT NIGHT, NO HIGH OR LOW BEAMS. FAILED ON RURAL SECONDARY STREET . HAD LIGHTS NEXT DAY (NO REPAIR DONE). FAILED AGAIN TWO DAYS LATTER ON MAJOR SECONDARY STREET. HAD LIGHTS NEXT DAY (AGAIN NO REPAIR) . THE LIGHTS FAIL INTERMITTENTLY AND NON-PREDICTABLE. DEALER DOES NOT KNOW CAUSE OF FAILURE SINCE THE PROBLEM RESOLVES ITSELF BEFORE THEY SEE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789301November 9, 2015
ELECTRICAL SYSTEM
I RECEIVED THE RECALL NOTICE R03/NHTSA 14V-373 OVER A YEAR AGO. I IMMEDIATELY CONTACTED THE DEALERSHIP IN ITHACA, NY, AS MY VEHICLE HAD HAD THIS PROBLEM (ENGINE SHUT OFF WHILE DRIVING) MANY TIMES. I WAS TOLD THAT THEY WOULD ORDER THE PARTS AND GET BACK TO ME AND THAT IS MIGHT BE A "FEW MONTHS". OVER A YEAR LATER NOT A WORD. MY HUSBAND CONTACTED A DIFFERENT DEALERSHIP IN AUBURN, NY SEVERAL MONTHS AGO AND WAS TOLD THE SAME THING. STILL HAVE NOT HEARD A WORD. I HAVE 3 CHILDREN THAT REGULARLY RIDE IN THIS VEHICLE AND HAVING THE VEHICLE SHUT OFF WHEN YOU ARE DRIVING 55 MPH ON THE HIGHWAY AND YOU LOSE YOUR POWER STEERING IS A LITTLE UNNERVING TO SAY THE LEAST. SEEMS LIKE THE RECALL IS A FARCE AND NO ONE IS ACTUALLY GETTING THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789356November 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO PLACE THE GEAR SHIFT IN PARK, THE IGNITION BECAME INOPERABLE WITHOUT WARNING. THE FAILURE WAS CONSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAILING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSYTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789360November 9, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789126November 8, 2015
ELECTRICAL SYSTEM
I WAS SENT A NOTICE OF "IMPORTANT SAFETY RECALL" BY FIAT CHRYSLER AUTOMOBILES REGARDING MY VEHICLE'S WIRELESS IGNITION NODE MODULE; REF: R03/NHTSA 14V-373. THIS WAS ISSUED IN OCTOBER, 2014; I RECEIVED THE NOTICE SOME MONTHS LATER. DESPITE SEVERAL CALLS TO MY LOCAL DODGE CHRYSLER DEALER, I HAVE BEEN UNABLE TO HAVE THIS SAFETY HAZARD REPAIRED. EVERY CALL TO RAIRDON'S CHRYSLER JEEP DODGE OF BELLINGHAM, WA HAS RESULTED IN THE SAME ANSWER: "WE DON'T HAVE THE PARTS AND HAVE NO IDEA WHEN WE WILL GET THEM." AS DIRECTED BY THE RECALL NOTICE IN THE CASE THAT MY DEALER "FAILS OR IS UNABLE TO REMEDY THIS DEFECT...WITHIN A REASONABLE TIME," I AM CONTACTING YOU FOR ASSISTANCE. FIAT CHRYSLER AUTOMOBILES NOTIFIED ME IN A TIMELY MANNER ABOUT THIS HAZARD, BUT THE LOCAL DEALER APPEARS NOT TO BE CONCERNED ABOUT IT. I THANK YOU IN ADVANCE FOR ANY ASSISTANCE THAT YOU MAY BE ABLE TO PROVIDE. PLEASE NOTE THAT MY VEHICLE HAS SO FAR NOT APPEARED TO SUFFER THE UNINTENDED ENGINE SHUT OFF DESCRIBED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788980November 7, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
FIRST I WAS TOLD IT WAS THE BATTERY THEN IT WAS THE ALTERNATOR THEN IT WAS THE KEY FOB. AFTER ALL THESE REPAIRS THE DODGE DEALERSHIP SAYS NOW IT'S THE TIMP MODULE. THIS VAN ONLY HAS 65000 MILES. I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THE VERY SAME ISSUES FOR CUSTOMERS WITH THE SAME TYPE VEHICLES. I HAVE ALSO SEEN THE LAWSUIT AND RECALL FOR DEFECTIVE TIMP FROM 2013 AND 2014. MY VEHICLE IS ONE THAT WAS LISTED AS AN ADDENDUM LAWSUIT THAT MAY BE AFFECTED BY THIS MODULE. THIS VEHICLE WAS PURCHASED IN FLORIDA IN 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788808November 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788855November 6, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788887November 6, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOOR. IN ADDITION, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788548November 5, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED A RECALL NOTIFICATION OVER SEVERAL MONTHS AGO; HOWEVER, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788634November 5, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788636November 5, 2015
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTERWARDS, THE TRACTION CONTROL, ABS, AND AIR BAG LIGHTS ILLUMINATED AND THE RPMS FLUCTUATED WHILE DRIVING 5 MPH. THE VEHICLE STALLED AND WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ALTERNATOR WOULD NEED BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788666November 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788199November 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788307November 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. WHILE MAKING A RIGHT OR LEFT TURN USING THE TURN SIGNAL, THE LIGHTS ON THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT LOCATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 157,936.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788318November 4, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788453November 4, 2015
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, STEERING
LAST NIGHT - FOR THE 4TH TIME NOW - AFTER FILLING THE TANK AT THE GAS STATION, MY CAR JUST DIED. THE FIRST 3 TIMES IT WAS WHEN I STOPPED AT THE STOP SIGN LEAVING THE GAS STATION PARKING LOT. LAST NIGHT, IT WAS AFTER I WAS OUT ON THE MAIN ROAD AND IN HEAVY TRAFFIC. IT WAS STOP AND GO RUSH HOUR TRAFFIC, SO I WAS THANKFULLY ONLY GOING APPROX 15-20 MILES AN HOUR. POWER STEERING WAS LOST, BRAKES WERE PRACTICALLY NON EXISTENT. BARELY MANAGED TO PULL OFF INTO A PARKING LOT AND WAS ABLE TO SET THE PARKING BRAKE TO FINISH STOPPING. ONCE STOPPED AND IN PARK, WAS ABLE TO START IT RIGHT BACK UP. EVERY TIME THIS HAS HAPPENED IT HAS BEEN RIGHT AFTER FUELING UP. I NEVER THOUGHT MUCH ABOUT IT THE OTHER 3 TIMES, BUT THIS TIME WAS DIFFERENT, AND VERY DANGEROUS. I WAS ALMOST HIT FROM BEHIND BECAUSE I INSTANTLY LOST POWER, THEN I ALMOST HIT ANOTHER CAR TO MY LEFT BECAUSE OF THE UNEXPECTED LOSS OF POWER STEERING. I COULD HARDLY MANAGE TO GET INTO THE PARKING LOT AND ALMOST HIT THE CURB/SIGN/ANOTHER CAR. WAS SCARED TO DRIVE HOME THE REST OF THE WAY. NOW AFTER READING THE OTHER POSTS HERE, I'M AFRAID TO EVER GET GAS AGAIN!!! THIS IS UNACCEPTABLE DODGE...YOU OBVIOUSLY KNOW ABOUT THIS PROBLEM AND DO NOT CARE ABOUT YOUR CUSTOMERS. WELL, THIS IS ONE CUSTOMER YOU WILL NEVER HAVE AGAIN. I'M IN THE MARKET FOR A NEW CAR, AND GUESS WHAT WILL NOT BE SITTING IN MY DRIVEWAY EVER AGAIN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787988November 3, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL PUMP WOULDN'T DISENGAGE CAUSING ME TO KEEP TAKING OUT FUSE WHICH BURNED MY THUMBS. WON'T START AT ALL NOW. SHUT OFF TWO TIMES WHILE DRIVING ON STREET ALMOST CAUSING ACCIDENTS BOTH TIMES
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#10787617November 2, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787633November 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THERE WAS SOME DIFFICULTY WHEN LOCKING AND UNLOCKING THE VEHICLE DUE TO THE VEHICLE NOT REGISTERING THE FOB KEYS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,044. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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