Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11615923September 23, 2024
ENGINE, TRACTION CONTROL SYSTEM
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The traction control and two other unknown warning lights were illuminated. The vehicle was able to be restarted, but the failure persisted. The vehicle was taken to the dealer, where an open circuit and two other unknown DTC codes were retrieved. The contact was unaware of what needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615771September 21, 2024
ENGINE
Engine showing P0302 code for cylinder misfire which by a licensed mechanic has been traced back to an original manufacturers defect in the cylinder and rockers. In doing research into this issue, I found hundreds of other owners of this and similar model year dodge grand caravans having the same issue with incredibly expensive fixes. The issue can cause the vehicle to abruptly lose engine power, a major safety issue. The mechanics are indicating that the repair is over $5,000 and that it is a well known issue with these vehicles. The problem began when the vehicle only had around 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615608September 20, 2024
ENGINE, TRACTION CONTROL SYSTEM
The contact's mother owns a 2014 Dodge Grand Caravan. The contact stated that after shifting into drive(D), the vehicle failed to accelerate upon depression of the accelerator pedal. The contact stated that the check engine and traction control warning lights were displayed on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic where the contact was informed that the fuse box in the engine had melted. The vehicle was not repaired and remained in the possession of the mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615208September 18, 2024
ENGINE, POWER TRAIN
I had the check engine light on for an unknown amount of time, as the initially lookover of the vehicle with the dealership advised it was a gascap sensor. However, they did attempt to fix by changing the sparkplugs when it was inspected June 2024 which didn't correct the issue. Since then, it has been looked at by 2 mechanic shops due to the following problem. When I drive at 40+ mph, the car starts shaking violently. When ran with diagnostic/ testing the engine, it was found that Cylinder 2 keeps misfiring/ has a pressure issue, even after replacing the spark plugs and the fuel injector. Even after replacing those components, the cylinder misfire , lowered compression, and the shaking while driving all still persisted. They suggested fixing the issue with replacing the entire engine and avoiding driving until then, as driving it could potentially cause the engine to stop working while driving/ cause an accident. The dealership advised the engine issue would fall under the powertrain. It is available for review, as I have avoided driving it since, due to worries that the car will either stop working while I drive it, or the engine could result in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615250September 18, 2024
UNKNOWN OR OTHER
When leaving for a family outing on Saturday, I noticed the driver headrest did not look right. It was separated in 2 pieces and would not go back together. When trying to find a resolution I learned that this unexpected deployment is a common problem that apparently Dodge is not yet willing to fix. I called the dealer where the van was purchased and they confirmed that there are NO recalls for this vehicle and the repair would be out of my pocket. They would not even quote a price without bringing the vehicle to the dealer to diagnose (for $119). I am willing to provide photos for anyone that needs it to confirm this separation to include drivers door label and VIN number. It should not take $119 for anyone to confirm this AHS deployment. Frankly, I am appalled that the manufacturer is not choosing to recall vehicles with this complaint or that there is an active investigation about this matter but NO recall. How are these vehicles considered safe? And how long will we have to drive a vehicle that cannot protect us because safety mechanism has already activated (without a crash until there is one)?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614834September 16, 2024
POWER TRAIN
Transmission has failed while I was driving 2 small children
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614480September 13, 2024
POWER TRAIN
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613794September 10, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving at approximately 30 MPH and attempting to slow for a traffic signal, the vehicle was not slowing down as intended. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the brake lines needed to be flushed and the brake pads needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred. The contact researched online and related the failure to NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic). The contact called and made the dealer to aware of the failure but was informed that the VIN was not included in the recall. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613649September 9, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I have a problem with fuel pump circuit .it stays open and drain the battery after I shut the car off ,the problem with the fuel pump rely witch s integritated in the TIPM, to solve the problem I have to replace whole TIPM wich is cost $1070. All Dodge Grand Caravan model 2010 to model 2020 have same problem . Please liste this problem as a recall. Thanks for understanding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612803September 5, 2024
POWER TRAIN
I was driving down the road at about 40 MPH when the transmission suddenly went out, posing a safety risk to not only myself, but other drivers on the road. It went out of gear, wouldn't go back in, and luckily enough, I was on a town road and not a highway. I had my vehicle towed and a transmission repair shop confirmed the entire transmission was completely blown out, which is ridiculous for a 5-year-old vehicle. Despite having over 150,000 miles, this still shouldn't be an issue. Besides the obvious safety risks, I'm now left with an over $5,000 repair bill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612055September 1, 2024
AIR BAGS
The front passenger active head restraint deployed without being involved in an accident and without warning. Upon inspection, we found that the plastic used to hold the metal rod under tension (until released by the crash sensor) broke. No one was hurt but could have been as this happened just as we were getting into the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611331August 28, 2024
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the front passenger’s side seat headrest had exploded while the vehicle was turned off. On another occasion, while driving approximately 10 MPH, the contact heard a loud explosion and the driver's side seat headrest exploded. The contact stated that no injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611281August 27, 2024
UNKNOWN OR OTHER
Sliding door actuator failed causing the door to remain in the locked position and no way to unlock. The actuator arm broke off due to inaffective connection and therefor without cutting a hole in the door it cannot be opened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610737August 25, 2024
ELECTRICAL SYSTEM
Drivers side passenger sliding rear door is stuck in the locked position and will not open. I believe the door actuator is froze in the locked position. A disabled person who was riding in that seat was unable to get out the vehicle on his own. He had to be moved to the other side and exit the working door. Had there been an emergency, we would have lost a lot of valuable time. I have an appointment with dodge for an inspection. Google searches find many people have this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610631August 24, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Hello,my concern is safety and All of the recalls,have never been sent to my mail/honored.There seems to be safety issues with the 2014 Dodge Grand Caravan engines,transmissions,tp sensors,door bend agitator.Theres more but Id rather have a safe healthy outcome.Also my vehicle accelerates at a un safe speed of over 80 mp when at 30 mpg without my foot even being on the pedal??? Oh my not safe,and police have to help stop vehicle on freeway with 5 lanes of ongoing traffoc very unsafe and scarry.Please help get these issues fixae asap .Thank you
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11609895August 21, 2024
ELECTRICAL SYSTEM, ENGINE
The vehicle suddenly shuts down while driving creating a dangerous situation. The dealership diagnosed it as a faulty ignition switch and said it is common and that there was the same issue on previous generation of caravan that was recalled. I have it scheduled for replacement and will ask for the old part back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609844August 20, 2024
UNKNOWN OR OTHER
My back passenger sliding door buzzes loudly when it unlocks or locks. It just started 3 days ago and I've had the van since early this year. Normal usage, never misused. I take good care of the van.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609388August 19, 2024
UNKNOWN OR OTHER
The sliding doors in my van are not functional. One side does not open at all which is a safety hazard for my children/other passengers to be able to get out of the back seat if an accident occurred. The other side does not lock so it is a safety concern too because someone could enter my vehicle without my knowledge. I would like these fixed so that I can feel safe in my van.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609226August 18, 2024
UNKNOWN OR OTHER
The sliding door on the back passenger side will not unlock. A lot of times we carry grandchildren still in car seats and in case of an emergency, this can be a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608509August 14, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's side sliding door failed to open as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Warranty Extension: X98 (Driver and Passenger Sliding Door Power Lock Actuators); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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