Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11079627March 15, 2018
ELECTRICAL SYSTEM
FAULTY FUEL PUMP RELAY IN TIPM CAUSING VEHICLE TO STALL OR NOT START AT ALL MECHANICE SAYS NEED NEW TIPM STALLED ON FREEWAY LUCKY TO DODGE TRAFFIC GET TO SIDE OF ROAD AND HAVE VEHICLE TOWED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079591March 15, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE STARTER MALFUNCTIONED. THE CONTACT REPLACED THE STARTER ON THREE OCCASIONS. PRECISION AUTO CARE IN MADISON, TENNESSEE WAS MADE AWARE OF THE FAILURE AND REPLACED THE STARTER, BUT THE FAILURE RECURRED. AN UNKNOWN DEALER IN ASHLAND CITY, TENNESSEE REPLACED THE STARTER AS WELL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078469March 10, 2018
STRUCTURE:BODY
JACKING THE CAR USING THE MANUFACTURERS JACK INSTALLED AT THE POINTS INDICATED BY THE MANUAL CAUSED THE METAL RAIL TO SPLIT. TRIED THREE DIFFERENT PLACES ALL WITHIN 6 INCHES AND EACH TIME THE JACKING POINT SPLIT THE METAL. METAL WOULD BREAK AFTER LIFTING THE CAR AND WEIGHT WAS ON THE JACK. THE JACK WOULD HOLD THE CAR BUT THE CAR DROPPED AND MOVED EACH TIME THE METAL BROKE. PHOTOS SHOW THE BROKEN METAL BUT NOT CLEARLY BECAUSE I SPRAY PAINTED IT TO PREVENT RUST. BREAKS ARE THREE UP FRONT AND ONE IN THE BACK. ALL AT THE JACKING POINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078488March 10, 2018
ELECTRICAL SYSTEM
TRYING TO GET NEW KEY FOB PROGRAMMED IS UNSUCCESSFUL DUE TO PROBLEM WITH THE WIN MODULE. IT IS MY UNDERSTANDING THAT THIS IS A COMMON PROBLEM FOR DODGE CARAVANS OR ANY VEHICLE WITH THE FOBIK SYSTEM MANUFACTURER BETWEEN 2008 AND 2016. LOCKSMITH SUGGEST THAT A NEW WIN MODULE BE INSTALLED WITH NEW KEY FOBS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076451March 6, 2018
ELECTRICAL SYSTEM
I STARTED HAVING ELECTRICAL ISSUES WITH MY 2011 DODGE GRAND CARAVAN LAST YEAR AROUND 107K MILES. STARTED WITH NEEDING A NEW ALTERNATOR & BATTERY, VAN WOULDN'T START. TWO MONTHS LATER, THE VAN ISN'T STARTING AGAIN AND THE MECHANIC RECOMMENDED TO REPLACE THE FUEL PUMP WHICH I DID. IT WAS STILL NOT STARTING AND THEY FOUND THAT THE TIPM WENT OUT AND I FULLY BELIEVE THIS SHOULD BE RECALLED. VERY DISAPPOINTED IN THE LACK OF RECALLS FOR THE GRAND CARAVANS WHEN THE SAME YEAR OF DURGANOS AND JEEPS ARE BEING RECALLED FOR THE SAME THING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076533March 6, 2018
AIR BAGS
I WENT IN FOR MY INSPECTION STICKER FOR MY 2006 DODGE GRAND CARAVAN, IT FAILED DUE TO THE AIRBAG LIGHT BEING ON. THERE ARE KNOWN ISSUES WITH THE AIRBAG SENSOR, BUT MINES NOT COVERED UNDER THE RECALL, BUT ITS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076224March 5, 2018
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. AFTER ATTEMPTING TO OPEN THE DRIVER'S SIDE SLIDING DOOR, THE DOOR COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL UNKNOWN DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 199,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076142March 4, 2018
SERVICE BRAKES
FRONT BRAKES STICK. HAVE REPLACED PADS, HOSES AND CALIPERS TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075796March 2, 2018
UNKNOWN OR OTHER
VAN ON SEVERAL OCCASIONS DOES NOT WANT TO START. PUT KEY IN IGNITION, TURN IT, NO NOISE, NO SOUND OF TRYING TO TURN OVER, JUST NOTHING. SEPTEMBER OF 2017 HAD TO HAVE VAN TOWED AS IT DID THIS. MECHANIC SAID NEEDED A FUEL PUMP. FIXED THAT BUT PROBLEM CONTINUED. MARCH 1, 2018 TAKE IT BACK AND IT IS NOW A STARTER, KEY FOB THING THAT IS HIT AND MISS AND THAT IS WHY IT WAS HARD TO FIND. NOW THAT'S ANOTHER $1100 TO TRY TO FIX PROBLEM. HAVE NO CHOICE AS YOU HAVE TO HAVE A RELIABLE VEHICLE WITH CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075536February 28, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
FAULTY TIPM , CAUSING ALL ELECTRICAL DEVICES TO QUIT WORKING OR OPERATE INTERMITTENTLY ON THERE OWN . DOOR SAFETY LOCKS TO NOT OPEN AND TRAP OCCUPANTS INSIDE OR NOT LOCK WHEN VEHICAL REACHES SPEED. VEHICLE NO START AND LEAVE STRANDED AND WRECKER CHARGES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075341February 27, 2018
FUEL/PROPULSION SYSTEM
MY VAN ALONG WITH MANY MANY OTHERS SHUTS OFF AFTER REFUELING SPUTTERS RUNS LIKE GARBAGE ALMOST CAUSING ME TO GET INTO A ACCIDENT PULLING OUT OF A GAS STATION ON A ROTARY TODAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075000February 26, 2018
FUEL/PROPULSION SYSTEM
VEHICLE HESITATED WHILE ACCELERATING, JERKING FEELING IN THE VEHICLE WHILE DRIVING, CRUISE CONTROL WOULD NOT ALWAYS ENGAGE, FLASHING IF CHECK ENGINE LIGHT. NOW, CAR WON'T START AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075052February 26, 2018
POWER TRAIN
AT 60,500 MILES WHILE DRIVING AT 60MPH THE TRANSMISSION LOST HYDRAULIC POWER AND WE WERE FORCED TO GET TOWED FROM THE HIGHWAY TO A LOCAL AAMCO TRANSMISSION REPAIR SHOP. THE VEHICLE WAS DIAGNOSED AS HAVING NO HYDRAULIC PRESSURE AND THE MECHANIC THEORIZED THAT THE HYDRAULIC PUMP HAD CEASED AND WAS NO LONGER PROVIDING ADEQUATE FLUID TO THE GEARS. THERE IS A RECALL 16V461000 THAT IS FOR THIS SPECIFIC PROBLEM, YET DESPITE FALLING IN THE RANGE OF THE RECALLED VEHICLES MANUFACTURING DATES, WE WERE TOLD THAT WE HAD NO RECOURSE BECAUSE OUR SPECIFIC VIN NUMBER WAS NOT ON THE LIST. RIGHT CAR, RIGHT MODEL, RIGHT YEAR, RIGHT MANUFACTURING DATE RANGE, EXACTLY THE SAME ISSUE AS THE RECALL, AND YET WE ARE NOT ON THE LIST?? HOW IS THAT POSSIBLE? WE WERE FORTUNATE TO BE ABLE TO PULL SAFELY TO THE SHOULDER OF THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075078February 26, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT INQUIRED ABOUT A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER ON VARIOUS OCCASIONS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STEW HANSEN CHRYSLER JEEP DODGE RAM (12103 HICKMAN RD, URBANDALE, IA) WHERE IT WAS DIAGNOSED THAT THE WIN MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 33461717. NO FURTHER ASSISTANCE WAS OFFERED AND THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075094February 26, 2018
ENGINE
WHILE DRIVING MY 2010 DODGE GRAND CARAVAN VAN IN THE CITY LIMITS, WHEN I HIT THE BRAKE TO SLOW DOWN OR TO ANTICIPATE TO STOP, THE ENGINE SHUTS OFF WHILE THE CAR IS STILL IN MOTION. THE RADIO, LIGHTS AND AIR CONDITIONER DO NOT SHUT DOWN *(THEY STAY ON). WHEN THIS HAPPENS, I TAKE OUT THE KEY, REINSTALL IT BACK TO THE IGNITION SWITCH AND CRANK IT TO TURN THE ENGINE ON AND IT DOES TURN ON. THIS IS HAPPENING EVERYDAY, AT LEAST TWICE PER DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074929February 26, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STARTED, A KNOCKING SOUND EMERGED FROM THE ENGINE COMPARTMENT. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND THE VEHICLE WAS TOWED TO THEIR FACILITY. THE MECHANIC DIAGNOSED THAT THE ROD BEARING FAILED AND NEEDED TO BE REPLACED. THE DEALER (SKYLAND CHRYSLER/JEEP/DODGE IN ASHVILLE, NORTH CAROLINA) WAS CONTACTED BY PHONE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 33531139. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074285February 22, 2018
VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEATING SYSTEM FAILED AND THE DRIVER'S SIDE VENTS PRODUCED COLD AIR. THE VEHICLE WAS TAKEN TO GANDRUD DODGE CHRYSLER JEEP (2300 AUTO PLAZA WAY, GREEN BAY, WISCONSIN 54302, 920-468-1212) WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR PASSENGER ACTUATORS FAILED. THE FRONT ACTUATOR WAS REPLACED, BUT THE REAR ACTUATOR WAS NOT. THE MANUFACTURER STATED THAT THE 2013 DODGE GRAND CARAVAN WAS NOT INCLUDED IN THE MANUFACTURER WARRANTED ACTUATOR REPLACEMENT. THE REPAIR WAS ONLY EXTENDED TO THE 2014 AND 2015 DODGE GRAND CARAVANS. THE CONTACT WANTED TO PROVIDE THE FAILED ACTUATOR HEATER (PART NUMBER: 68299450AA). THE FAILURE MILEAGE WAS 70,787.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074125February 21, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A PREMATURE LEAK OF OIL UNDER THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO CONTACTED THE DEALER (DEWEY DODGE CHRYSLER JEEP, 3175 SE DELAWARE AVE, ANKENY, IA 50021, (515) 289-8700) TO ORDER THE PART. THE DEALER STATED THAT THE OIL HOUSING UNIT WAS ON BACKORDER WITH 720 OTHER VEHICLE OWNERS WAITING FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE ISSUES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073852February 20, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
STARTED VAN ONE MORNING AND LEFT RUNNING TO WARM UP, CAME BACK OUTSIDE AND IT HAD DIED. THE WIPERS WERE MID-WINDSHIELD. TURNED THE KEY AND DASH LIGHTS ILLUMINATED. THE VAN WOULD NOT START BUT MADE A TICKING NOISE UPON TURNING THE KEY. 2 DAYS LATER I STOPPED TO GET FUEL IN THE VAN. IT HESITATED TO START, BUT DID START. HEADLIGHTS WERE VERY DIM AND FADED IN AND OUT. PUT A CODE READER ON THE COMPUTER AND IT THREW A LOW BATTERY VOLTAGE CODE. PUT A VOLTMETER ON THE BATTERY AND IT READ ABOUT 10 VOLTS WHILE THE VAN WAS NOT RUNNING. WHILE THE VAN WAS RUNNING THE VOLTMETER READ ABOUT 14 VOLTS SO IT IS CHARGING. HAVE HAD SEVERAL INSTANCES WHERE POWER WINDOWS WOULD NOT WORK OR POWER DOORS WOULD NOT OPEN AND HAD TO BE MANUALLY OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073931February 20, 2018
POWER TRAIN
'TAKATA RECALL' WHEN DRIVING AT SPEEDS OF 55-60 . THEN APPLYING THE BRAKE QUICKLY TO STOP THE TRANSMISSION JUMPS FORWARD AT TIMES. ALSO ON OCCASIONS THE WHEN DRIVING THE VEHICLE FOR A HOUR OR SO , IF YOU APPLY THE BRAKE WHEN AT A LIGHT OR STOP SIGN THE VEHICLES R.P.M WILL IDLE AT 2-2.5 AS OPPOSED TO 1-1.5 . FEELING AS THOUGH IT'S LUNGIN YOU FORWARD.. I HAVE A WARRANTY ON THIS VEHICLE WHICH IS UP ON 2-26-18 . THIS VEHICLE ONLY HAS 83,000 MILES ON IT . HOPEFULLY THIS TIME THEY FIX THE ISSUE. I HAVE OWNED TWO OTHER DODGE VANS AND THEY ALL HAVE HAD THE SAME ISSUE. BUT DUE TO THE FACT , THERE ARE NO CHECK ENGINE LIGHTS ON THEY NEVER CATCH THE ISSUE. SO IT'S NOT UNTIL MY WARRANTY RUNS OUT AND I HAVE TO PAY OUT OF POCKET THAT THEY FIND THE ISSUE. IM FRUSTRATED DUE TO THE FACT , AFTER YOU AD THE COST OF OWNERSHIP AND THE PLACE THAT SOLD YOU THE CAR , SAYS THEY CAN'T DUPLICATE PROBLEM. SOUNDS LIKE THEY DON'T WANT TO EAT THE COST OF THE REPAIR. ALSO SOUNDS LIKE ONCE YOU SIGN ON THE DOTTED LINE , THEY COULD CARE LESS WHAT HAPPENS!JUST VENTING ....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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