Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11210542May 29, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210375May 28, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. IT WONT UNLOCK WITH THE REMOTE, BUTTON INSIDE OR MANUALLY. KEEPS SHOWING ERROR MESSAFE IF YOU TRY TO OPEN IT THAT THE DOOR NEEDS TO BE UNKOCKED BUT WILL NOT UNLOCK. VERY UNSAFE SINCE MINIVANS ARE FOR FAMILY'S AND BOW IN THE CASE OF EMERGENCY I CANT OPEN THAT DOOR. ESPECIALLY SINCE THE VEHICAL HAS LESS THAN 60K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210388May 28, 2019
SERVICE BRAKES
MY WIFE REAR-ENDED ANOTHER CAR. SHE CALLED ME AND EXPLAINED WHAT HAPPENED AFTER THE POLICE HAD BEEN CALLED. I ARRIVED AT THE SCENE SHORTLY AFTER THE POLICE. MY WIFE WAS NOT ABLE TO STOP THE VEHICLE WHEN THERE SHOULD HAVE BEEN PLENTY OF TIME TO STOP ACCORDING TO HER. SHE WAS NOT DISTRACTED AND FELT LIKE THE VAN SHE WAS DRIVING HAD AMPLE ROOM TO STOP. THE VEHICLE WAS TRAVELING UP AN INCLINE ON A HIGHWAY, TRAFFIC CAME TO AN ABRUPT STOP. THE VEHICLE MY WIFE HAD THE WRECK IN IS A RENTAL VEHICLE, HOWEVER; SHE HAD DRIVEN IT FOR THREE DAYS LEADING UP TO THE ACCIDENT. THE UNFAMILIARITY OF THE RENTAL COULD HAVE HAD A PART TO PLAY IN THE ACCIDENT, HOWEVER; THE STOP WAS ON AN INCLINE AND IT SEEMS TO ME THE INCLINE WOULD HAVE HELPED WITH THE STOP AND SOMEWHAT COUNTERACTED SOME OF THE EFFECTS OF BEING UNFAMILIAR WITH THE CAR. MY WIFE SUSTAINED BRUISES AND SWELLING IN THE ANKLES, KNEES AND WRISTS AS WELL AS SOME NECK INJURIES AS A RESULT OF THE ACCIDENT. I AM NOT AWARE OF THE INJURIES OF THE OTHER PERSONS INVOLVED IN THE ACCIDENT. MY COMPLAINT IS NOT TO REDIRECT BLAME OF THE ACCIDENT TO THE MANUFACTURER OF THE VEHICLE. MY CONCERN IS THAT THESE VANS HAVE A KNOWN ISSUE WITH BRAKING DISTANCE FALLING OUTSIDE ACCEPTABLE STANDARDS. A FLAW IN THE BRAKING MAY NOT HAVE CAUSED THIS ACCIDENT BUT, FROM A LOGICAL PERSPECTIVE, GIVEN THE FACTS MY WIFE'S REPORT OF THE INCIDENT AND READING THE RECALL DETAILS FOR THIS YEAR AND MODEL VAN, IT IS A DEFINITE POSSIBILITY. MY HOPE IS THAT THE WRECK WAS NOT THE RESULT OF A MANUFACTURING FLAW AND THAT THE DRIVERS OF THESE VANS ARE SAFE WITH NOTHING TO WORRY ABOUT. THANK YOU
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11210417May 28, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHEN DRIVING, THE VAN WILL START SHAKING AND SHUT DOWN. THIS HAS HAPPENED WHILE IN PARK TOO. ALSO, WHEN VAN WON'T START, WE OPEN UP THE FUSE BOX AND SOMETIMES JUST BY PUTTING YOUR HAND ON THE FUSE BOX THE ELECTRICAL SYSTEM WILL "START-UP" THEN WE CAN CYCLE THE VAN ON. THIS HAS HAPPENED WHILE PARKED OUTSIDE THE BANK AND WHILE AT A RED LIGHT IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210181May 27, 2019
UNKNOWN OR OTHER
THE A/C AND HEAT WORKS ONLY OUT OF THE DRIVER'S SIDE. THE HEAT ONLY WORKS OUT OF THE PASSENGER SIDES. THIS IS A WIDELY COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209966May 25, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE 2010 DODGE GRAND CARAVAN LEFT HAND SIDE WIRING LOOM WEARS ON AN ALUMINUM OBTRUSION BENEATH WHERE IT LIES. THIS CAUSES THE WIRE'S SHIELDING TO BE WORN OFF AND CAUSES SHORTING. THE ENGINE WILL DIE WHEN THE WIRE CONTACTS METAL OR EACH OTHER DURING TRAVEL. THIS PROBLEM WILL CAUSE THE ENGINE TO DIE AT ROAD SPEEDS LEAVING THE VEHICLE WITHOUT STEERING, BRAKES, AND OTHER SAFETY RELATED EQUIPMENT. I BELIEVE THIS TO BE COMMON AND UNDETECTED BECAUSE THE WEAR POINT IS ON THE UNDERSIDE OF THE WIRING LOOM NEAR THE ENGINE. THE HARNESS IS HARD TO LIFT AND INSPECT BECAUSE OF THE LOCATION AND LACK OF SLACK AT THE POINT OF THE OBTRUSION. VIBRATION CAUSES THE SHORT, THE VEHICLE WILL NORMALLY START AFTER COMING TO A STOP WHEN THERE IS NO FRICTION BETWEEN THE WORN WIRES. I BELIEVE THIS SHOULD BE REVIEWED AND ANALYZED FOR A RECALL BECAUSE OF THE SAFETY ISSUE INVOLVED AS OTHERS HAVE STATED BUT ARE UNAWARE OF THE CAUSE. I HAVE ADDED ADDITIONAL WRAPPING TO LIMP MY VEHICLE HOME DURING A THREE HOUR TRIP. ADDITIONALLY, THIS FORM WOULD NOT LET ME SELECT STEERING, BRAKES, OR OTHER SAFETY FEATURES WHEN I SELECTED ELECTRICAL, WHICH IS SPECIFICALLY WHAT CAUSES THE SAFETY ISSUES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209984May 25, 2019
UNKNOWN OR OTHER
LEFT SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. PASSENGERS ON THAT SIDE WOULD BE TRAPPED IN THE VEHICLE IN AN EMERGENCY. IT WILL NOT OPEN WITH KEY FOB OR MANUALLY, FROM INSIDE OR OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209637May 24, 2019
ELECTRICAL SYSTEM
TAKATA RECALL, MARINE CORPS. VETERAN AND MY 2016 DODGE GRAND CARAVAN R/T DRIVER SIDE REAR SLIDING DOOR STUCK SHUT ON LOCK POSITION I HAVE TRIED REMOVING FUSES AND STILL NONTHING. AFTER ONLY 10 THIS IS A MAJOR SAFETY ISSUE DUE TO THE FACT I HAVE 6 CHILDREN THAT OCCUPY THE REAR. I HAVE GOTTTEN THE QUOTE FROM 1K - 2K TO FIX THIS ISSUE WHICH IS VERY EXSPENSIVE AND CAN NOT AFFORD. I HAVE READ SEVERAL SIMILAR COMPLAINTS ON THIS VEHICLE RANGING DIFFERENT YEARS OF THE SAME MODEL VEHICAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209724May 24, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
OVER THE PAST 2 MONTHS OUR 2012 GRAND CARAVAN HAS BEEN HAVING AN UNKNOWN ISSUE. WE WILL BE DRIVING ALONG NORMALLY THEN THE POWER AND ENGINE WILL ALL CUT OUT THIS HAS HAPPENED IN MULTIPLE ENVIRONMENTS FROM CROSSING RAILWAY TRACKS TO RUNNING DOWN A SMOOTH ROAD, THANKFULLY THIS HAS NOT HAPPENED YET ON THE HIGHWAY, WE ARE LEFT COASTING WITH NO POWER STEERING OR ANYTHING UNTIL WE CAN SAFELY STOP PUT THE VAN IN PARK AND RESTART THE ENGINE. THE VAN RESTARTS EVERY TIME STRAIGHT AWAY WITH NO PROBLEMS. THE OTHER DAY BEFORE WE TOOK THE VAN TO THE LOCAL DODGE DEALERSHIP FOR THEM TO INVESTIGATE THE ISSUE, THE CONSOLE STAYED WITH NO POWER BUT I WAS ABLE TO START THE ENGINE, THE FAN AND RADIO ALSO WORKED AT THIS POINT, AFTER DRIVING 5 TO 10 METERS THE DASH CONSOLE CAME UP WITH ALL THE GAUGES WORKING AGAIN. IT HAS NOW BEEN TO THE DEALERSHIP TWICE NOW AND THEY ARE UNABLE TO REPLICATE THE ISSUE OR KNOW OF A CAUSE. AFTER REVIEWING FORUMS IT SEEMS THAT OTHER VAN'S FROM VARIOUS YEARS ARE HAVING THE SAME ISSUE. SOMETIMES WHEN IT DOES IT, IT CATCHES ITSELF AT THE LAST SECOND AND THE ENGINE STAYS ON AND THE CONSOLE COMES BACK UP TO NORMAL THOUGH THIS IS MAYBE A 1 IN 5 OCCURRENCE. ONE OF THE TIMES IT HAPPENED WE PUT OUR FIXD IN THE CARE AND THE SCREENSHOT ATTACHED IS WHAT INFORMATION IT SHOWED, THE DEALERSHIP ONLY FOUND 1 OF THESE 4 FAULT CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209772May 24, 2019
ELECTRICAL SYSTEM
TAKATA RECALL DODGE CARAVAN SLIDING DOOR ACTUATOR WHEN PARKED THE SLIDING DOORS CAN GET STUCK CLOSED OR OPEN ONCE THEY ARE STUCK IF STUCK OPEN THAT DOOR WONT LOCK, AND IF STUCK CLOSED YOU CAN NOT OPEN THE DOOR AND CAN NOT UNLOCK. I CURRENTLY HAVE BOTH ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209814May 24, 2019
STRUCTURE:BODY
DOOR LOCK ACCUATOR FAILED CAUSING DRIVER SIDE SLIDING DOOR TO BE UNABLE TO BE OPENED EITHER REMOTELY, BY DRIVER DOOR SWITCH OR MANUAL LEVER ON DOOR. THIS IS A GREAT SAFETY HAZARD TRAPPING SOMEONE IN THE CAR IN THE EVENT OF AN EMERGENCY. THE DRIVER SIDE FAILED 5/23/19. THE PASSENGER SIDE FAILED LAST YEAR BUT THE DEALER WAS ABLE TO COVER THE REPAIR UNDER WARRANTY. THE PASSENGER SIDE WAS ABLE TO OPEN BUT NOT LOCK. DRIVER SIDE SLIDING DOOR CAN NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209469May 23, 2019
UNKNOWN OR OTHER
SLIDING DOOR BEHIND DRIVER LOCKED WILL NOT UNLOCK. GOOGLED PROBLEM MANY VEHICLES WITH SAME PROBLEM. I USE THESE AS SCHOOL BUS AND CANNOT USE IT NOW.READING ABOUT PROBLEM DODGES FIX IS A 1100.00 DOLLAR FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209521May 23, 2019
ENGINE
VEHICLE STALLS UNEXPECTEDLY WHEN RUNNING, REGARLESS OF SPEED. VERY DENGEROUS, THE INSSUES HAS OCCURED MULTIPLE TIMES ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209552May 23, 2019
UNKNOWN OR OTHER
THE BRAKE PEDAL MORE THAN 2 INCHES CLOSER TO THE DRIVER MAKING IT VERY LIKELY TO GET YOUR FOOT STUCK UNDER THE BRAKE PEDAL WHEN MOVING YOUR FOOT FROM ACCELLERATOR PEDAL TO BRAKE PEDAL. NOW YOU HAVE TO PULL YOUR LEG BACK AND UP HITTING THE STEERING WHEEL IN THE PROCESS. ATTACHED PICTURE IS WITH ACCELLERATOR IN IDLE POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209206May 22, 2019
UNKNOWN OR OTHER
REAR DRIVER SIDE SLIDING DOOR HAS COMPLETELY STOPPED OPERATING. WILL NOT OPEN EITHER MANUALLY OR ELECTRICALLY. IT IS AS IF IT IS PERMANENTLY LOCKED. PASSENGERS ON THAT SIDE CANNOT EXIT THE VEHICLE THAT SIDE, MAKING IT A SERIOUS SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209224May 22, 2019
SEATS
MY DAUGHTER ENTERED THE VAN THROUGH THE FRONT SEAT AND CRAWLED THROUGH THE CENTER BACK TO HER SEAT BEHIND THE FRONT PASSENGER SEAT. AS SOON AS SHE WAS GETTING INTO HER CAR SEAT THE FRONT PASSENGER HEADREST DEPLOYED. WE WERE PARKED AND IN AN UNSTARTED VEHICLE IN MY DRIVEWAY- NO COLLISION INVOLVED. THANK GOD IT DEPLOYED JUST SECONDS AFTER MY DAUGHTER WAS CLEAR OF IT. THERE WAS NO CONTACT BEING MADE WITH IT. MY HUSBAND TRIED TO REASSEMBLE IT BUT THERE'S A PLASTIC BRACKET THAT IS BROKEN. NOW AFTER LOOKING INTO IT, I SEE THERE IS A LAWSUIT PENDING OVER THIS AND AROUND 100 COMPLAINTS. I AM NERVOUS ABOUT THE DRIVER'S SIDE ONE DEPLOYING WHILE DRIVING. THIS IS AN ISSUE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209283May 22, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR LOCKED AND COULD NOT BE UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GENGRAS DODGE (460 CONNECTICUT BLVD, EAST HARTFORD, CT) WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209311May 22, 2019
FUEL/PROPULSION SYSTEM
REPEATEDLY THE VEHICLE WILL LOOSE POWER AND STALLS OUT AFTER FILLING THE TANK WITH FUEL. IT WILL OCCUR WITHIN LESS AND 1/8TH OF MILE AFTER PULLING OUT OF THE GAS STATION. THE VEHICLE HAS DONE THIS REPEATEDLY IN INOPPORTUNE SITUATIONS, LIKE TRAVELING UP A STEEP HILL AND AT A BUSY INTERSECTION. WE ARE ORIGINAL OWNERS AND HAD NEVER HAD AN ACCIDENT WITH IT . IT HAS JUST UNDER 120K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208909May 21, 2019
ENGINE
THE ENGINE WILL TURN OFF WHILE DRIVING AND THEN NOTHING WORKS. NO AIR BAGS, NO POWER STEERING, NO POWER BRAKES. THIS HAPPENS FREQUENTLY. THIS HAS HAPPENED WHILE DRIVING ON CITY STREETS UNDER 35 MPH. AT HIGHWAY SPEEDS THIS COULD BE FATAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209062May 21, 2019
ENGINE, STEERING
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO DOUG HENRY JEEP DODGE RAM (4051 W VERNON AVE, KINGSTON, NC 28504) WHERE IT WAS DETERMINED THAT THE VIN WAS INCLUDED IN FOUR PENDING UNKNOWN RECALLS. THE DEALER INFORMED THE CONTACT THAT THERE WAS A STEERING WHEEL SENSOR THAT NEEDED REPLACEMENT, WHICH WOULD BE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 210,564.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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