Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11252459August 30, 2019
STRUCTURE:BODY
DRIVING ON HIGHWAY, HEARD FLAPPING NOISE. PULLED OVER, OPENED PASSENGER DOOR, TRIM WAS HANGING OFF. TOOK IT OFF. FOUND OUT IT IS CALLED APPLIQUE/MOLDING/ TAPE DOOR PILLAR FRONT DOOR. WENT TO DEALERSHIP IN SAN ANTONIO YESTERDAY, WAS TOLD THAT EVEN WITH MAXIMUM CARE PLAN THIS TRIM WAS NOT COVERED BECAUSE IT WAS CONSIDERED COSMETIC. THIS IS MY 3RD DODGE GRAND CARAVAN AND THE SECOND ONE TO HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252238August 29, 2019
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR MADE AN ABNORMAL NOISE, WIRES WERE EXPOSED, AND THE REAR PASSENGER DOOR DID NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COIL AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252094August 28, 2019
STRUCTURE:BODY
REAR PASSENGER SLIDING DOOR LOCK STUCK IN ENGAGED POSITION. DOOR WILL NOT OPEN AT ALL. LOCK WILL NOT DISENGAGE. VEHICLE OFF/STATIONARY, UPON RETURN FROM DRIVE. CHILD IN CAR SEAT RESTRAINT INACCESSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252111August 28, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
OFTEN AFTER STARTING THE VEHICLE AND IN DRIVE IT WILL AUTOMATICALLY SHUT OFF. I HAVE TO PUT IN NEUTRAL AND TURN IGNITION OVER AGAIN TO MAKE IT DRIVE AGAIN. THIS HAPPENS AT STOP LIGHTS, CITY STREETS AND EXPRESSWAYS. THE RADIO AND AIR WILL STILL WORK BUT I'M JUST COASTING WITH NO POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246309August 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246403August 26, 2019
STRUCTURE:BODY
SLIDING REAR PASSENGER SIDE DOOR DOES NOT LOCK. MANUAL LOCK IS STUCK IN THE OPEN POSITION AND DOES NOT CHANGE POSITION WITH THE INSIDE BUTTONS OR THE KEY FOBS. I'VE READ ONLINE ABOUT MANY VANS LIKE MINE WITH THIS ISSUE (2012 AND UP...). SOME OF THEM ARE STUCK IN THE LOCKED POSITION! THE ESTIMATED COST IS $1100 WHICH I CAN NOT AFFORD. OF COURSE MY WARRANTY RAN OUT IN MARCH AND THIS HAPPENED IN AUGUST. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246576August 26, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
BOTH SLIDING DOORS HAVE FAILED. THE PASSENGER SIDE ACCUATOR IS FAILING AND THE LOCKING MECHANISM ON THE DRIVER'S SIDE IS STUCK IN THE LOCKED POSITION. I CANNOT OPEN THE DOOR AT ALL AND THIS IS A MAJOR SAFETY ISSUE. THE DOOR DOES NOT OPEN WHEN CAR IS IN PARK AND OFF OR ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246186August 24, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE VEHICLE WAS OPERATING AS NORMAL, AND WITHOUT WARNING, THE DRIVER'S SIDE REAR SLIDING DOOR WILL NOT OPEN. IT WON'T OPEN WITH THE KEY/FOB OR MANUALLY. IT IS PERMANENTLY LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246236August 24, 2019
STRUCTURE:BODY
THE LEFT SIDE SLIDING DOOR IS STUCK CLOSED WITH NO MANUAL OR REMOTE LOCK HELPING. CAN'T OPEN IT AT ALL. BABY STUCK IN CAR SEAT AND I CAN'T GET HIM OUT WITH OUT HARDSHIP SINCE DOOR WON'T OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246066August 23, 2019
STRUCTURE:BODY
2016 GRAND DODGE CARAVAN PASSENGER SLIDER DOOR DOES NOT OPEN OR CLOSE WITH KEY FOBE, OVERHEAD BUTTON OR MANUALLY. IT JUST STOPPED WORKING. SEEMS THAT THE DOOR IS IN THE LOCK POSITION. CANNOT MOVE THE UNLOCK/LOCK BUTTON ON THE DOOR. THIS IS A DANGER WITH CHILDREN IN THE CAR. DID GET IT OPEN BY PUSHING ON THE DOOR BUTTON AND THE KEY FOBE AT THE SAME TIME, AND IT WORKED FOR AWHILE, NOW IT WILL NOT WORK AT ALL AND CANNOT GET THE DOOR OPEN. THERE ARE OTHER PEOPLE THAT HAVE SAME THE PROBLEM AND DODGE WANTS TO CHARGE TO FIX THIS PROBLEM THAT SEEMS TO HAPPEN TO ALOT OF THEIR VANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246105August 23, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245682August 22, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION WAS MALFUNCTIONING AND SHIFTING OUT OF GEAR. WATSON'S MANISTEE CHRYSLER (208 W PARKDALE RD, MANISTEE, MI 49660, (231) 723-6528) USED A HANDHELD DEVICE TO QUICKLY DIAGNOSE THE TRANSMISSION, BUT FOUND NO FAILURE. THE MANUFACTURER WAS NOT CONTACTED. ALSO, THE CONTACT HEARD A HIGH PITCHED WHINING NOISE WHILE DRIVING. AFTER THE VEHICLE SHIFTED OUT OF A LOW GEAR, THE ENGINE REVVED, BUT THE VEHICLE DID NOT MOVE. THE CONTACT MANAGED TO DRIVE HOME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,706.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245591August 21, 2019
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD NOISES COMING FROM THE STEERING COLUMN. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MECHANIC ALSO STATED THAT THE VIN WAS INCLUDED IN AN UNKNOWN RECALL; HOWEVER, NO RECALL WAS FOUND. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245182August 20, 2019
SEATS
2013 DODGE CARAVAN DRIVER SIDE HEAD TEST DEPLOYED FOR NO REASON WHEN MY BROTHER FROM OUT OF TOWN TOOK MY CHILDREN TO THE SCHOOL BUS STOP THIS MORNING AUGUST 20TH 2019 NO ACCIDENT HAVE PICTURES OF DEPLOYED HEADREST ON DRIVER SEAT HAVE PICTURES OF PASSENGERS HEADREST IS FINE HAVE PICTURES OF FRONT AND BACK OF VEHICLE SHOWING NO DAMAGE. *DT *DT *DT *TR *DT *TR CONSUMER STATED DAREN DRINSKI WAS INJURED WHILE TAKING MY CHILDREN TO SCHOOL 8-20-19 ROUGHLY 6:30A.M. IT DEPLOYED HITTING HIM IN THE HEAD. WHICH CAUSED HIM TO HAVE A SEVERE HEADACHE THROWING UP YESTERDAY. HE FINALLY FELL ASLEEP ROUGHLY 3:00AM THIS MORNING 8-21-19 WOKE UP FEW HOURS LATER STILL WITH A HEADACHE FEELING NAUSEOUS AND NECK HURTING SO BAD HE COULD BARELY GET OUT OF BED. HE WENT TO THE EMERGENCY ROOM THIS MORNING 8-21-19. HE HAS NOW MISSED 2 DAYS OF WORK. IS NOT BEING RELEASED AT THE SOONEST 8-24-19. MAY NEED TO FOLLOW UP WITH PRIMARY DOCTOR IF STILL HAVING PAIN. THE EMERGENCY ROOM SAID HE HAD CERVICAL SPRAIN NECK CONTUSION. WE DID CONTACT DODGE THEMSELVES WHICH WAS SUCH A RUDE MISINFORMATION RIGHTFULLY A RUN AROUND CIRCUS. I'VE SPOKEN WITH CHRIS 8-20-19 WHO TOOK THE INITIAL REPORT TO SEND TO SPECIAL INVESTIGATIONS DEPARTMENT. CHRIS SAID I WOULD RECEIVE A PHONE CALL BY THIS MORNING 8-21-19. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11245281August 20, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
INTERNAL FUEL PUMP RELAY FAILURE WITHIN TIPM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245327August 20, 2019
ELECTRICAL SYSTEM
DEFECTIVE WINDOW REGULATORS. I WORK FOR A FEDERAL FLEET AND WE HAVE HAVE SEVERAL THOUSAND WINDOW REGULATORS ON DODGE GRAND CARAVANS FAIL AND BE REPLACED, AND EVEN SOME OF THE REPLACEMENTS HAVE FAILED. THE MANUFACTURER IS WELL AWARE OF THIS AND HAS REIMBURSED MY AGENCY FOR SOME OF THE COSTS. THE FACT THAT THEY HAVEN'T OPENED A RECALL OR EXTENDED WARRANTY FOR THE GENERAL PUBLIC IS COMPLETE BS AND A TOTAL CUSTOMER SERVICE FAILURE ON THEIR PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244603August 17, 2019
STRUCTURE:BODY
PASSENGER SIDE SLIDING DOOR IS STUCK CLOSED. WILL NOT OPEN AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244457August 16, 2019
ELECTRICAL SYSTEM
DRIVER SIDE REAR SLIDING DOOR GOT STUCK IN A LOCKED AND CLOSED POSITION RENDERING THE DOOR UNABLE TO OPEN WHILE IN A STATIONARY POSITION (IN PARK). MECHANISM TO LOCK/UNLOCK THE DOOR STUCK IN THE MIDDLE POSITION UNABLE TO BE ENGAGED INTO EITHER A FIRM LOCKED OR LOCKED POSITION. PROBLEM IS SUSPECTED TO BE WITH THE DOOR ACTUATOR. PASSENGERS ARE UNABLE TO EXIT THE VEHICLE FROM THIS DOOR CAUSING A POSSIBLE UNSAFE CONDITION DURING AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244528August 16, 2019
UNKNOWN OR OTHER
I BOUGHT MY VEHICLE IN MAY 2016. THE MILES ON THE VEHICLE WERE 50,000. MY CURRENT MILES ARE 93,000. I NOTICED IT WAS NOT SAFE TO DRIVE WHEN GOING DOWNHILL AFTER THIS RECENT INCIDENT . I DONT USUALLY GO UPHILL OR DOWNHILL WHERE I LIVE AND COMMUTE! ONE DAY I HAD WENT TO OAKLAND TO HELP GIVE A RIDE THATS WHEN I NOTICED IT WAS UNSAFE. I WAS DRIVING DOWNHILL WHEN SUDDENLY THE VAN WOULD JOLT AND STOP THEN GO IT WOULD REPEAT THIS ALL THE WAY DOWN FOR 4 MIN. IT WAS REALLY SCARY ONCE I GOT BACK ON EVEN LEVEL PAVEMENT IT STOPPED AFTER I PUT THE VEHICLE IN PARK. VEHICLE WAS IN MOTION AND IN DRIVE IN THE OAKLAND HILLS I FELT I HAD NO CONTROL OF MY CAR IT WAS A HILL THAT HAD SOME MILD TURNS BUT THE HILL WAS STEEP. I WAS NOT DRIVING FAST, I WAS ONLY GOING 30 MILES PER HOUR. I HAD NO BRAKE PROBLEMS BEFORE OR AFTER JUST DURING THIS ROAD. I TOOK THE VAN TO TWO DIFFERENT MECHANICS SAYING THE TRANSMISSION IS GOING OUT. I ONLY HAD THIS VAN TECHNICALLY FOR 43,000 MILES. I EVEN FOUND OUT THAT IT HAD A RECALL BEFORE I BOUGHT IT IN 2014 OF SOMETHING ELSE. THE DEALERSHIP THAT SOLD ME THE VEHICLE DIDNT MAKE SURE THAT RECALL WAS FIXED IN 2014. I BOUGHT THIS CAR IN 2016!! THIS VEHICLE WAS USED!! I WISH WE HAD TEST DRIVED THIS CAR ON A HILL FIRST!! IM PAYING 19,000 FOR THIS CAR I EVEN WENT A HAD TO FIX THE HEATER CORE THAT ALSO WENT OUT.. I OFTEN SERVICE IT!! I HAVE NO PHOTOS TO TAKE LIKE HOW? I AM WORKING ON GETTING DOWN TO A DODGE DEALERSHIP TO HAVE THEM TAKE A BETTER LOOK AT IT!! ITS SO MUCH MONEY FOR SOMETHING I THOUGHT WOULD BE RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244362August 16, 2019
ELECTRICAL SYSTEM
SLIDING DOOR BEHIND DRIVERS SIDE STUCK IN "LOCK" POSITION. WILL NOT UNLOCK. THIS IS A VERY WIDESPREAD PROBLEM WITH 100S OF COMPLAINTS ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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