Chrysler Town and Country Complaints (1992)

135 consumer complaints on file.

#866123July 27, 2000
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN ABS LIGHT COMES ON VEHICLE WILL NOT STOP, AND BRAKE PEDAL WILL BECOME HARD. ALSO, ON OCCASION BRAKE PEDAL WILL NOT RELEASE COMPLETELY, CAUSING REAR ABS BRAKE LIGHT TO STAY ON, AND EFFECTING CRUISE CONTROL RELEASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725717July 20, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING IN HEAVY TRAFFIC, STARTED TO SMELL SMOKE. A/C WENT OUT. SMOKE STARTED TO ENTER CABIN AREA. PULLED OVER AND THE ELECTRICAL HARNESS WAS ON FIRE. I WAS ABLE TO EXTINQUISH THE FIRE. IT SEEMS THE WIRE FOR THE HOOD LIGHT, ATTACHED TO THE HOOD HINGE, MAY HAVE BEEN CAUGHT BETWEEN THE FRAME AND THE HOOD, CUTTING INTO THE INSULATION AND SHORTING THE WIRE TO THE FRAME. IT IS BELIEVED TO HAVE CAUSED AN OVERLOAD TO THE WIRING HARNESS, WHICH STARTED ON FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#861973May 16, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE MAKING A TURN DOOR ON THE DRIVER'S SIDE FLEW OPEN. VAN WAS TAKEN TO A BODY SHOP WHERE THE DOOR HINGES WERE WELDED ON. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711164April 7, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THIS 1992 CHRYSLER TOWN & COUNTRY IS HAVING TO HAVE ITS 3RD TRANSMISSION OVERHAUL SINCE 1995. 4 TRANSMISSIONS IN 4 YEARS!. LAST OVERHAUL 4/98. EXTENDED WARRANTY EXPIRED ON 6/25/99. MANUFACTURER WILL PAY ONLY PARTS COSTS. EXPECTS ME TO PAY LABOR (DEALER REDUCED LABOR COST TO $544). MANUFACTURER STATES THAT 4 TRANSMISSIONS IN 4 YEARS IN NOT CONSIDERED EXCESSIVE. TORQUE CONVERTER IS PROBLEM AND WAS LAST REPLACED 4/98. REPAIRING DEALER IS NOT THE SAME AS SELLING DEALER. REPAIRING DEALER IS COLONIAL CHRYSLER. NEW DEALERSHIP. THEY BOUGHT VILLAGE CHRYSLER WHICH HAS DONE THE MAJORITY OF THE WARRANTY REPAIRS ON THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856838February 14, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMP LENSES ARE TURNING YELLOW, CAUSING POOR VISIBILITY. PLEASE PROVIDE FURTHER INFORMATON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855998February 2, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL 96V099000/ ANTI-LOCK BRAKE FAILURE. DEALER REFUSES TO SERVICE VEHICLE FREE OF CHARGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855142January 20, 2000
FUEL SYSTEM, OTHER
WHEN FILLLING THE GAS TANK TO THE HALF GAS GAUGE GOES TO EMPTY. THEN IF I GETTING A FULL TANK, IT WILL GO TO HALF, THEN TO A QUARTER, AND THEN TO EMPTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854884January 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DRIVING UNDER NORMAL DRY WEATHER CONDITIONS BRAKES OPERATE NORMALLY. BUT, IN WET WEATHER CONDITIONS BRAKING SYSTEM FAILS. VEHICLE WILL SLIDE AND CONTINUE TO ROLL WHEN BRAKES ARE APPLIED. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853487December 21, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING ABS BRAKES PEDAL BECAME VERY HARD AND RESISTED APPLICATION, CAUSING EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714861November 16, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
AFTER THE WINDSHIELD WIPER PIVOT SHAFT FAILED I CONTACTED CHRYSLER AND WAS TOLD A RECALL WAS COMING IN SEPT. 99. I HAD THE WIPERS FIXED AND WAITED FOR A RECALL SLIP THAT NEVER CAME. I CONTACTED CHRYSLER AGAIN ON NOV. 16, 1999 AND WAS TOLD MY VAN WASN'T INCLUDED IN THE RECALL EVEN THOUGH THE RECALL WAS FOR THE EXACT PARTS THAT FAILED ON MY VEHICLE. AT THE TIME OF THE FAILURE WE WERE APPROX. 75 MI. FROM HOME DRIVING IN A RAIN STORM WITH MY WHOLE FAMILY IN THE VAN. THIS RESULTED IN A VERY DANGEROUS SITUATION AS VISION WAS REDUCED TO NOTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850738October 14, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT IS ON, AND THE ABS SYSTEM IS WORKING INTERMITTENTLY. VEHICLE HAS BEEN AT REPAIR SHOP THREE TIMES, AND THE DEALER CAN'T DETERMINE THE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848054September 20, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING ON HIGHWAY APPROXIMATELY 60MPH CLUTCH PLATE ON THE A/C COMPRESSOR FROZE UP, AND THE SERPENTINE BELT CONTINUED TO RUB ON THE COMPRESSOR UNTIL IT BURSTED INTO FLAMES *AK.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#708184July 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED THIS VEHICLE IN FEBRUARY 1996. IT WAS ONLY A FEW MONTHS AFTER I PURCHASED THE VEHICLE, THAT I NOTICED VERY HARD UP AND DOWN SHIFTS, A JERKING MOTION WHEN SHIFTING DOWN FROM SECOND GEAR TO FIRST GEAR, AND A RATCHETING SOUND WHEN DOWN SHIFTING FROM SECOND TO FIRST GEAR, WITHIN THE TRANSMISSION. IN JUNE 1998, AN AUTHORIZED CHRYSLER DEALERSHIP DEEMED THE SECOND GEAR WITHIN THE TRANSMISSION WAS GONE, SO I HAD THEM REPLACE THE TRANSMISSION WITH A REMANUFACTURED CHRYSLER TRANSMISSION. THEY ALSO HAD TO PLACE AN "UPDATED" COMPUTER MODULE SO THAT THE TRANSMISSION WOULD WORK PROPERLY WITH THE VEHICLE'S COMPUTER SYSTEM. THE TOTAL REPLACEMENT COST AMOUNTED TO $1,603.13. THE REPLACEMENT TRANSMISSION ALSO DISPLAYED HARSH SHIFTING. IN OCTOBER 1998, THE TRANSMISSION BECAME STUCK IN SECOND GEAR AND WOULD NOT SHIFT UP OR DOWN, SO I TOOK THE VEHICLE BACK TO THE CHRYSLER DEALERSHIP FOR SERVICE. THE TECHNICIAN RESET THE COMPUTER (AT A COST OF $35.00) AND THE VEHICLE BEGAN TO SHIFT, BUT STILL DISPLAYED ROUGH UP AND DOWN SHIFTING. THE TRANSMISSION THEN FAILED (9 MONTHS AFTER INSTALLATION) ON MARCH 31, 1999 AND FOR THE SECOND TIME, ANOTHER REMANUFACTURED TRANSMISSION HAD TO BE INSTALLED. I CONTACTED THE DAIMLER/CHRYSLER CORPORATION, AND THEY AGREED TO REPLACE THE TRANSMISSION, BUT I HAD TO PAY ALL LABOR COSTS ($424). IN MAY 1999, THE SECOND REMANUFACTURED TRANSMISSION BECAME HARD TO PLACE IN GEAR WHEN SHIFTING FROM PARK TO REVERSE AND PARK TO DRIVE, EVEN THOUGH THE VEHICLE WAS ON LEVEL GROUND WITH NO STRESS ON THE TRANSMISSION. THE VEHICLE ALSO CONTINUED TO DISPLAY HARSH UP AND DOWN SHIFTING. I TOOK THE VEHICLE BACK TO THE DEALERSHIP, BUT THEY COULD NOT FIND ANYTHING WRONG WITH IT (NO CHARGE). TO THIS DAY, THE TRANSMISSION STILL DISPLAYS ROUGH SHIFTING DURING ACCELERATION AND DECELERATION, THE RATCHETING SOUND IS STILL VERY EVIDENT, AND AT TIMES IT IS HARD TO PLACE THE VEHICLE IN GEAR DURING UPSTARTS. IT IS EVIDENT THE REMANUFACTURED CHRYSLER TRANSMISSION IS DEFECTIVE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835354March 1, 1999
SEAT BELTS
THE MIDDLE BENCH RETRACTING SEATBELT IS COMPLETELY INOPERATIVE,WILL LOCK IN POSITION CAUSING A LOSS OF PROTECTION. THE DRIVER SIDE RETRACTING MECHANISM IS WEAK,WILL NOT RETRACT INTO SIDEWALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#530881February 19, 1999
EXTERIOR LIGHTING
PLASTIC HEADLIGHT LENS HAS DETERIORATED/BECAME OBSCURED TO THE POINT OF PREVENTING LIGHT FROM PASSING THROUGH TO LIGHT ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829290October 21, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL # 96V099000 BRAKES: HYDRAULIC: ANTI-SKID SYSTEM; DIAGNOSTIC TEST COULD NOT DETECT PROBLEM WITH ABS. CONSUMER CONTINUES TO EXPERIENCE PROBLEM WITH BRAKES. WHEN APPLYING THE BRAKES THE PEDAL GOES TO THE FLOORBOARD, AND THE VAN CONTINUES TO TRAVEL WITH NO BRAKING ABILITY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828009September 18, 1998
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:HYDRAULIC POWER ASSIST:PUMP
WHEN TURNING A CORNER A LOUD POPPING OCCURRED, AND LATER NOTICED COULD NOT MAKE RIGHT TURN COMPLETELY. STEERING COMPLETELY WENT, COULDN'T TURN THE STEERING WHEEL WITHOUT GREAT EFFORT. MECHANIC STATES GEAR BOX COMPLETELY BROKEN AND SEAL IN THE POWER STEERING PUMP FAILED AND NEEDS TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#539121August 19, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION:MODULE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#824207June 11, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE VEHICLE IS SLOWED DOWN AND STOPPED , IT DOWNSHIFTS VERY HARD AND GOES INTO SECOND GEAR AND WON'T SHIFT OUT OF GEAR,. THE VEHICLE HAS TO BE TURNED OFF AND THE COMPUTER HAS TO RESET ITSELF. WHEN THE VEHICLE IS TURNED BACK ON IT IS FINE. WHEN IT IS STOPPED AGAIN, THE PROBLEM REPEATS ITSELF. DEALER STATES THAT THE COMPUTER IS NOT DESIGNED PROPERLY, THE COMPUTER WAS REDESIGNED IN THE LATER MODELS, BUT NOT THIS ONE. THE TRANSMISSION WAS REDONE AND THE SENSORS KEPT BURNING OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#824065June 9, 1998
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE PRESSING ON ACCELERATOR PEDAL AT 35MPH, IT WOULD MOVE ABOUT AN INCH & THEN STICK. HAD TO PULL UP ON IT TO UNSTICK PEDAL. HAD NO FRONT/REAR BRAKES. HAVE TAKEN TO DEALER 3 DIFFERENT TIMES & NOTHING WAS FOUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Town and Country