Chevrolet · Model Report
Showing safety data for the 2025 model year only.
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving, approaching a traffic light, the Electronic Stability Control (ESC), rear collision warning, service assist, front collision warning, check engine light, and multiple brake warning lights illuminated. The emergency brake failed to function. The vehicle was towed to a local dealer, where the master cylinder failure was diagnosed, and the part was replaced. However, while driving after the repair, a complete brake failure occurred alongside the same warning lights. The contact lost control of the vehicle and traversed two intersections. The contact attempted multiple times to stop the vehicle, and the contact's daughter exited the moving vehicle before the contact stopped the engine by depressing the ignition button. The police were contacted, and a CAD report was generated. The vehicle was towed back to the dealer, where a second master cylinder failure was diagnosed and repaired under warranty. The failure mileage was approximately 19,357.
While I was pulling into an intersection, my brakes and break system failed. The brake pedal went straight to the floor without any resistance. I had no ability to put on an emergency break. I was able to navigate into a parking lot where i still could not get my vehicle to come to a complete stop but I was able to put it into park. The warning on my car read "Break assist failure. Press hard to break. Speed limited." I was already driving in traffic while I received this warning.
No injuries · No fire · No crash
Vehicle: 2025 Chevrolet Traverse LT FWD VIN: [XXX] Purchase Date: XXX Incident Date: XXX Mileage: 35,975 INCIDENT DESCRIPTION: On Fr XXX, just seven days after purchasing this vehicle from Enterprise Car Sales, I started my 2025 Chevrolet Traverse and was immediately presented with multiple serious braking and vehicle safety-system warnings. The primary warning stated: "BRAKE ASSIST FAILURE. PRESS HARD TO BRAKE. SPEED LIMITED." Additional warnings included: - Service ESC (Electronic Stability Control) - ABS warning light illuminated - Traction/stability control warning - Forward Collision System Unavailable - Red BRAKE warning illuminated - Check Engine light illuminated These warnings appeared during the same startup event while the vehicle was stationary. SAFETY CONCERNS: I am extremely concerned that a vehicle with fewer than 36,000 miles is reporting a potential failure of its power-assisted braking system, along with simultaneous malfunctions involving ABS, stability control, and forward collision protection. The dashboard specifically instructed me to press harder to brake and indicated that vehicle speed was limited. This raises serious concerns about braking performance and the ability to safely stop the vehicle, particularly during an emergency. I am aware of NHTSA investigation EA26006 concerning potential electronic braking-system failures in certain General Motors vehicles, including the Chevrolet Traverse. The symptoms reported in that investigation appear similar to the warnings displayed by my vehicle. The underlying cause has not yet been confirmed. MANUFACTURER NOTIFICATION: I formally reported this incident to Chevrolet/General Motors. GM Case Number: XXX Photographs documenting the warnings and mileage are available. REQUEST: I request that NHTSA document this incident as a potential vehicle safety defect and evaluate whether it relates to existing complaints or investigations INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
Driver side windshield wiper does not clear window, blades have been replaced and still not fixed. Appears to be a wiper arm issue. Rear camera blips out, goes black or shows half a screen during use. Happens almost daily and has caused me to nearly hit cars and or people. Front tire sensor will not recalibrate. Brakes make horrible squeaking noises- Dealer advised this is a known issue with the type of brakes installed on these cars and nothing can be done. Taking car in for service for all these issues.
No injuries · No fire · No crash
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving at 25 MPH, the vehicle unexpectedly came to a complete stop. The failure was a recurring failure. The dealer was contacted and disabled the safety feature, but the failure persisted. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 2,080.
No injuries · No fire · No crash