Chevrolet · Model Report
Chevrolet Traverse2024
Showing safety data for the 2024 model year only.
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Chevrolet · Model Report
Showing safety data for the 2024 model year only.
The contact owns a 2024 Chevrolet Traverse. The contact stated that the rear driver's side window failed to open or close while depressing the buttons on the driver's door and on the passenger's door to control the window. While depressing the brake pedal to attempt to slow down, and while in reverse, the brakes were squeaking. The vehicle was not taken to the dealer for the window failure. The dealer diagnosed that the brake pads had failed and needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was informed of the issue. The failure mileage was approximately 43,632.
No injuries · No fire · No crash
I HAVE HAD MY VEHICLE FOR ALMOST GOING ON 2 YEARS I WENT FROM A CAR THAT I HAD ISSUES WITH TO A BRAND NEW VEHICLE WITH ISSUES/REPAIRS NEEDED ON. NOTHING HAS BEEN RECALLED ON MY VEHICLE AT ALL AND IT SHOULD BE RECALLED ON MY VEHICLE I HAVE HAD A LOT OF ISSUES W/ MY VEHICLE AND I SHOULD NOT, NOW THERE IS ANOTHER ISSUE W/ THE DRIVERS WINDOW BUTTON WHERE IT GETS STUCK DOES NOT PUT THE WINDOW DOWN OR WORKS ONLY SOMETIMES I FOUND INFO ABOUT IT General Motors Technical Service Bulletin GM TSB 25-NA-022 addresses problems where the driver's door window gets stuck or works only sometimes. The driver window may not roll up or down, or it may stop working after you press the button. HOW IS THAT NOT KNOWN ISSUE FOR MY VEHICLE VIN I SHOULD NOT HAVE TO BE DEALING WITH THESE KNOWN PROBLEMS ON A BRAND NEW ALMOST 2 YEARS OLD VEHICLE AT ALL ITS FRUSTRATING TO DEAL WITH VEHICLE PROBLEMS WITH A BRAND NEW PURCHASED VEHICLE ANOTHER ISSUE WITH THE VEHICLE IS THE BRAKES THAT SQUEAK OF COURSE GM SAID UNLESS I WAS UNDER CERTAIN MILEAGE IT CAN BE FIXED LIKE HOW IS THAT EVEN FAIR FOR THE OWNER TO EVEN HANDLE ON THEIR OWN OUT OF POCKET COST. THIS IS INSANELY CRAZY TO HAVE TO DEAL WITH KNOWN ISSUES ON A VEHICLE AND NOTHING CAN EVEN BEEN DONE . YOU ALL NEED TO LOOK INTO MY VIN # AND FIND THE ISSUE WITH THE General Motors Technical Service Bulletin GM TSB 25-NA-022 Driver Window Stuck or Intermittent Operation Concerns BUT OF COURSE MY VEHICLE VIN HAS NOT EVEN BEEN RECALLED FOR THIS SPECIFIC PROBLEM BUT IT IS KNOWN ISSUE? HOW DOES THAT EVEN MAKE SENSE AT ALL? YOU ALL NEED TO LOOK INTO MY VEHICLE WITH THESE ISSUES
No injuries · No fire · No crash
There was a sent out that GM dealers needed to at no cost provide the software update to several vehicles due to a software issue that puts out an emergency warning that the brakes are wearing and are critically low when in fact they are not. Without the new software vehicle owners cannot manually reset the notification even after changing their brakes. I recently took my truck to David Chevrolet who advised me I needed to pay $193 for this software update which goes against the notice from GM and the DOT. I’m now driving without my brake monitoring system on because the dealership will not update my software. I’m filing a complaint because I should not need my brakes changed again by the dealership as I have already replaced perfectly good brakes because I didn’t know there was a software problem. My vehicle is well under the 36k mile and is only two years old.
No injuries · No fire · No crash
I am reporting a serious safety incident involving my 2024 Chevrolet Traverse RS AWD, with approximately 34,378 miles. On or about [XXX], while the vehicle was being driven near Sarasota Florida at approximately 25 mph, it suddenly lost propulsion and all electrical power. The instrument panel, displays and vehicle electrical systems went completely dark. The vehicle was completely dead and would not restart. Police subsequently jump-started it, but the vehicle’s systems did not initially operate normally. This vehicle previously experienced another complete electrical-power failure while parked overnight, and the dealership has a record of that incident. Following the in-motion shutdown, the dealership performed a complete software flash using USB and stated that a software problem may have caused a parasitic battery draw. I understand how a parasitic draw could discharge the battery while the vehicle is parked. However, I have not received an adequate explanation of why the vehicle lost all electrical power while the engine was running and the charging system should have been supplying power. I am requesting that General Motors open a formal product-safety case, review the dealership’s diagnostic and programming records, determine the complete cause of the in-motion shutdown, and provide written confirmation of the tests and repairs performed. Please provide me with the GM case number and escalate the matter for appropriate technical or field review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
I am writing to express my disappointment with the quality and reliability of my vehicle. Since purchasing it, I have had to return it to the dealership on five separate occasions due to ongoing defects and mechanical issues. Shortly after purchasing the vehicle, the Super Cruise system failed to function properly and required service. At approximately 15,000 miles, I was informed that the brake pads were already excessively worn and needed replacement, which I believe is premature for a vehicle with such low mileage. Most recently, the check engine light illuminated, requiring another visit to the dealership for diagnosis and repair. These repeated issues have caused significant inconvenience, wasted time, and disrupted my daily life. I purchased this vehicle expecting it to be safe, dependable, and of high quality. Instead, I have experienced recurring problems that have seriously affected my confidence in the vehicle. Given the number of repair visits and the ongoing defects, I respectfully request that General Motors review my case and provide an appropriate resolution. I would appreciate a prompt response and a fair remedy to address these continuing issues. Thank you for your time and attention. I look forward to hearing from you soon.
No injuries · No fire · No crash