Chevrolet Traverse Complaints (2021)

94 consumer complaints on file.

#11774524October 29, 2026
Carry Handle, Shell, Base, Other/I am not sure
In the upper right hand corner the plastic is starting to pull away. The seat belt is routed through this area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773753October 26, 2026
SERVICE BRAKES
The contact owns a 2021 Chevrolet Traverse. The contact stated that while attempting to reverse out of the driveway and depressing the brake pedal, the vehicle failed to respond. The contact stated that after several attempts, the vehicle finally stopped at the end of the driveway. The brake assist warning light was illuminated. A dealer was contacted. The vehicle was towed to the dealer, where it was diagnosed and determined that the brake booster pump had failed and needed to be replaced. The contact was awaiting the parts to repair the vehicle. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770767October 13, 2026
TIRES
I bought 4 new General Grabber HT tires 255/65 R 18 I have only driven on them for 13,000 miles and the tires shake and have wear on them. The shaking through my car out of alignment, caused my rear suspension Toe links to need replaced and my passenger front tie rod to fail. I had to pay Johns Tires of Eaton Ohio wanted to charge me over $500 to have my SUV aligned, replace rear suspension toe links and balance the tires. This is absurd after I paid 1000 for these tires at Johns tires. They wanted me to wait another 3 weeks because they did not have an opening, yet they claim to do Walkins. For my safety, I had to contact another dealer who had to replace the suspension toe links, right front tie rod end, balance my tires and perform a certified alignment. Due to tire vibration of the General Grabber HT Tires 255/65 R 18's my tires already have signs of excessive wear, and I had to pay another $725 for parts and labor. If I had not gone to another service center, I could have been driving, and my suspension toe links given way or my tie rod could have broken due to the tire vibration. The car dealer confirmed the tire vibration and wear on the suspension toe links and tie rod as well as the tires due to tire vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770889October 13, 2026
POWER TRAIN
When I accelerate at a stoplight the car shuddered and slammed into gear then it shop the rpms up to 8000 and back down i was barely able to make it home and when I arrived at home I tried to park and it would not go into reverse tostraighten my vehicle. I had it towed to a shop the next morning and they informed me I needed a new transmission that would cost $12400.00 to repair. This is a car that is only 5 years old and this is a catastrophic failure that I can't afford to fix and in a car that is 5 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769100October 5, 2026
FIRERELATED
The contact owned a 2021 Chevrolet Traverse. The contact stated that while the vehicle was parked on the driveway, the contact's sister-in-law became aware of a burning odor. The contact stated that while walking towards the vehicle, the contact became aware of smoke coming from underneath the hood. The contact unlatched the hood and became aware of the fire underneath the hood. The contact's husband attempted to extinguish the fire with a water hose. The Fire Department arrived and extinguished the fire. The vehicle was consumed by the fire. The vehicle was towed to a local tow yard. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 105,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11762657September 8, 2026
POWER TRAIN
I went in for service at Chey 112 in Medford, NY they advised me that my computer needed to be replaced they replaced the computer and I started having transmission issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758560August 21, 2026
POWER TRAIN
Transmission shutters at lower gear going from 20-30 mph approximately and at the speed of 60-70 mph. When this happens it causes a delay in acceleration and for the whole car to shake. This was also noted by my mechanic even after changing transmission fluid and had concerns for the safety if it was to completely disrupt the transmission causing an accident. I was advised to check for recall since a lot of these makes and models have been having this issue. The SUV only has about 64,000 miles on it and has had all of its routine maintenance done regularly. I have only had it in my possession for 6 moths. No engine lights on. I do a lot of highway driving and I am concerned that this issue will possibly cause an accident. Ameritech Tire and Auto at 304-229-8924, Inwood, WV. August 12, 2026 was date of service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757809August 18, 2026
ENGINE
The welding that holds the exhaust together has failed. They offer a Special Warranty to cover only the passenger side, however it has failed and exhaust is super loud. Also reading 4 codes from check engine alert. All are P0420 (cat convertor). The smell of exhaust and cat convertor is super disgusting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749147July 8, 2026
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owned a 2021 Chevrolet Traverse. The contact stated that the vehicle was taken to an independent mechanic for an inspection, where a leaking oil pan gasket was diagnosed. The contact stated that the failure had also occurred on a 2019 Chevrolet Traverse he owned. Although the vehicle had been taken to the dealer two months prior, the dealer did not find the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746551June 25, 2026
UNKNOWN OR OTHER
On [XXX] I purchased the vehicle from Bakersfield Hyundai within days I reported break failure and notified them about a noise that was coming from the SUV that sounded like a mini motorcycle, they first said (Xavier) that the noise would go away because it had just gotten serviced but they kept me there for four plus hours and said I had to take it back which I did and again I took it for break replacement and I told them the noise would get louder and sometimes it would smell inside the vehicle like vinegar again they did nothing they falsely said I declined to stay because of time Which I didn't I asked if they were able to provide me with a vehicle while mine could get serve since I have children that attend school to who they said no, so I couldn't stay longer I had to pick up my children from school this is my only vehicle so Hyundai would not do anything about the breaks nor that sound the vehicle started making beeming noises from across the dashboard the main screen freezes and not to mention the vehicle stalls I have to jump start it, also when I sent Hyundai a video of the exhaust pipe ruptured they automatically contact Chevy and vehicle has to be towed to them there was a very strong oder of vinegar and rotten eggs coming into the cabin to which I had let Hyundai dealership know but they didn't document they said I had to take it to Chevy now they replaced the pipe but the vehicle still has issues starting up the screen still freezes and once in a while I still get that smell of vinegar in the cabin I have paperwork from Chevy and Hyundai I also have video, pictures and txt from Hyundai personal admitting to knowing about the pipe leak not to mention I was exposed to this for about 40 minutes I had driven my children to school I had my OBGYN appointment to which I informed my doctor I was experiencing a headache and dizziness I thought it was because of early pregnancy not knowing it was carbon monoxide I miscarried that following day 4/13/26. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737628May 13, 2026
ENGINE
Check engine light came on and I noticed that the cooling fan would continue running for several minutes even after turning vehicle off. Had a mechanic run the diagnostics and the code came back as a thermostat/cooling issue. Although when I called to make an appointment and told him the issue and that it was a 2021 Traverse, he knew exactly what the issue was. He said that is a very common issue in all 2021 Chevy/GM engines. Online research provided a couple special coverages for repairs on 7 different GM vehicles from that same time period. Of course, the Traverse is one that is not included. Seems fairly obvious this was a GM engine issue from all vehicles in the 2021-2023 timeframe. Not sure how they can only pick out 7 models, but I am hoping an update can be made to add the Traverse and any other GM models that have that same 2021 engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736727May 9, 2026
POWER TRAIN
I am filing a safety complaint regarding two vehicles provided through Bob Hook Chevrolet in [XXX] . My Chevrolet Traverse has been at the dealership for approximately one month due to a transmission failure. The vehicle has remained unrepaired during that time. The transmission issue has made the vehicle unreliable and unsafe to operate. While my Traverse was in the shop, the dealership provided me with a Buick Enclave loaner vehicle. On Thursday, while driving the Enclave, the vehicle repeatedly stalled. The entire electrical system shut down, and the power steering failed and locked up. This created a very dangerous situation and made it difficult to safely control the vehicle in traffic. After reporting the breakdown and safety concerns, the dealership’s only solution was to return my Chevrolet Traverse to me even though it had not been repaired. I am concerned about the serious safety risks involving sudden stalling, electrical failure, loss of steering assist, and unresolved transmission problems. I request that these issues be investigated to determine whether defects exist that could endanger other drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736069May 6, 2026
ELECTRICAL SYSTEM
Alternator fail before 60,000 miles. Had the car almost 3 years and children in it. Apparently a known common issue yet no recall it’s not a reliable car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735181May 1, 2026
STEERING
While driving, the steering wheel became very hard to control. A system warning came up on the dashboard screen stating that the steering wheel was not working. With an 18-wheeler coming up behind me the decision to pull over was made. The left hand turn into an auto part store was made with much difficulty and so was trying to park. Gentleman inside inspected the vehicle and highly recommended NOT driving the vehicle since it was a safety issue not only for myself but others as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733348April 23, 2026
POWER TRAIN
The car sometimes will not accelerate in the 25-35 mph range and will begin to shudder and shake. This can be very dangerous when attempting to merge on a highway. This also happens when completely stopped and and then accelerating. It will shake and shudders until or not accelerate at all forcing you to take your foot off the gas and reapplying pressure slowly or slower than what should be. This shuddering can also happen at higher speeds as well. This will likely cause an accident at some point if this continues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731364April 15, 2026
AIR BAGS
What component or system failed or malfunctioned, and is it available for inspection upon request? My wife and daughter were both involved in a car accident. My wife was driving the speed limit (30-35 mph) when a car traveling in the opposite direction turned left into her lane, cutting her off, and causing a collision of the two vehicles. The front driver side of the Traverse contacted the other driver's passenger side. Upon collision, none of the airbags deployed. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? My wife hit her face on the steering wheel and suffered a fractured nose, excessive bleeding, and head/neck pain. My daughter has bruising on her legs. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and paramedics responded to the scene and a police report was generated. My insurance company is currently assessing the damage, and the vehicle is being held in a lot. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11730592April 11, 2026
UNKNOWN OR OTHER
Rear camera failed; worked intermittently then failed completely. Dealer took two hours to supposedly diagnose it; did what they called a "reboot"; camera failed again immediately. Ordered component, $699.00, plus another two hours to install. $1,339 total to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725385March 18, 2026
POWER TRAIN
I was driving and without any type of warning the car stopped shifting so I was barely touching the gas but my tac was all the way up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723106March 9, 2026
POWER TRAIN
The contact owns a 2021 Chevrolet Traverse. The contact stated that while driving approximately 45 MPH and stopping at a red light, the vehicle accelerated but failed to exceed 20 MPH. The vehicle was taken to a dealer; however, the failure could not be replicated. The contact stated that on another occasion, while stopped and attempting to make a left turn onto a highway at 75 MPH, the vehicle failed to accelerate above 20 MPH. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721747March 3, 2026
ENGINE
Both exhaust pipes before the catalytic converter are cracked and leaking at the same welded mounting bracket. One of them GM is coving under the extended warranty but the other one also needs replaced the turn off the engine warning light. It is allowing exhaust gas to leak under the car and is preventing the emissions from operating properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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