Chevrolet Traverse Complaints

593 consumer complaints on file.

#11721683March 3, 2026
UNKNOWN OR OTHER
Transmission has failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721396March 2, 2026
ENGINE
Vehicle overheated while driving on interstate in 32F weather. No warnings lights warning of low coolant - only noticed climbing temperature gauge and cooling fans running at full speed. Pulled over and drove slowly to nearest exit with service station. Found coolant reservoir completely empty but with no obvious leaks. Chevrolet dealer diagnosed leaking radiator hose - typical with numerous social media report of similar issue with the 2024 model year Chev Traverse Generation 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721367March 2, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
I have read several things about EBCM and the control power circuit being above threshold and wondering if this is a recall for this model? I am getting 3 error codes C0800, B1325, & U0151 for this vehicle. (General Motors is recalling over 449,000 SUVs and pickups (2023–2024 Cadillac Escalade, Chevy Suburban/Tahoe, GMC Yukon, and select Silverado/Sierra 1500) due to a software fault in the Electronic Brake Control Module (EBCM) . This issue prevents the brake warning light from illuminating if brake fluid drops, increasing crash risk.) It's showing the same issues as above.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721216February 28, 2026
SERVICE BRAKES
What component or system failed or malfunctioned, and is it available for inspection upon request? The front and rear brake system is malfunctioning. Both front and rear rotors have developed significant premature heat “hot spots,” causing loud, persistent squealing and excessive heat from the front wheels. It began with the front brakesm July 2025 and as of October 2025 the rear brakes had the same issues. This vehicle is available for inspection upon request. ----- How was your safety or the safety of others put at risk? This issue involves the primary braking system. The front and rear brakes become excessively hot and produce loud, constant squealing. I am concerned about potential brake drag, caliper malfunction, or premature rotor damage, which could reduce braking efficiency or lead to brake failure. Because this affects stopping performance, it presents a potential safety risk to myself, passengers, and others on the road. ---- Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The Chevrolet dealership confirmed that both front and rear rotors have heat hot spots and advised replacement of the rotors and brake pads. Although I replaced the front break parts as suggested this did not repairthe issues. The vehicle is currently under review by a GM technician, but they have delayed a response sense January 14, 2026. ----- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle was inspected by a Chevrolet dealership and reviewed by a GM technician. It has not been inspected by police or insurance representatives. --- There were no dashboard warning lights. The primary symptom was loud, persistent squealing from the front and rear brakes and noticeable premature heat spots on all the roters. The noise developed within approximately one year of ownership and at relatively low mileage for a new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720806February 26, 2026
SERVICE BRAKES
I was driving at night on a dark road My truck showed “ Brake assist failure. Press hard to brake. Speed limited.” I tried to step on the brakes & the truck didn’t stop. I was able to eventually turn the truck off & when I restarted it was fine. Luckily it wasn’t a busy street or that I didn’t have my 3 kids with me because it could’ve ended differently. I set an appointment at my dealership & when I went to start my truck again 1. It was dead and 2 when I jumped it, that same message popped up again & my truck was towed to the dealership on 2.25 & I haven’t heard back from the dealership since with an update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720133February 24, 2026
POWER TRAIN, ENGINE
The contact owns a 2021 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle failed to respond intermittently upon depression of the accelerator pedal. Additionally, the contact stated that the gear shifter failed to respond or responded slowly when releasing the gear shifter button intermittently. The gear shifter was easily moved to a different gear from unintended contact. While accelerating from a complete stop, the vehicle hesitated to respond, jerked, and made an abnormal sound while the RPMs were significantly elevated. The vehicle failed to respond upon shifting to reverse(R), and the gear shifter was sticky. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that there were fault codes found that were related to the transmission. An appointment was scheduled with the dealer for a diagnostic test. The vehicle was not yet diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720073February 24, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle unintendedly shut off, the instrument panel went black, and the vehicle lost motive power, and the vehicle lost power steering and power brakes functionality. The vehicle was shifted to neutral(N) and restarted, and regained power, and the vehicle returned to normal functionality. The failure also occurred while depressing the brake pedal. There were no warning lights illuminated. The failure had become more frequent and occurred approximately 3 - 4 times a day. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719820February 23, 2026
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
This was one of about ten times this has randomly happened when using Super Cruise. We were heading south on I-41 and super cruise is active and set around 80 mph, I entered an area where Super Cruise became unavailable or the system indicates that road information is not available, the vehicle immediately began to rapidly decelerate to under 60 mph within 5 seconds of the vehicle notifying me with red bar on steering wheel and one buzz of my seat. Causing serious concern for safety of my family in the vehicle. During this deceleration, I am unable to override or stop it — pressing the brake pedal does not cancel the slowdown, applying the accelerator has no effect, and no control buttons will disengage Super Cruise. All pedals are dead. All buttons to cancel do not disengage what the CAR is doing. The vehicle continues to slow down on its own, which poses a significant safety risk on highways and interstates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719203February 19, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Initially, the engine would intermittently fail to start and at times would not start at all. I took the vehicle to a certified Chevrolet service center, where the battery was tested and found to be functioning properly. They later concluded that a faulty front-view camera was disrupting the electrical system and ordered a replacement (my first visit was Friday, 9/26/25). I took the car home for the weekend due to family obligations. On Monday, 9/29, while driving back to the service center, the engine suddenly shut off on a local road. The brakes went completely to the floor for 3–5 seconds before the engine restarted—just before I nearly collided with another vehicle at a red light. I reported this immediately, and the dealership kept the car for further testing. On Thursday, 10/2, they informed me they found no additional issues and believed the camera was the root cause. However, the problem persisted. On Sunday, 10/5, while stopped at a red light at Hawthorn St. and Memorial Dr., the engine shut off again as I began to accelerate. The brakes sank to the floor, and I had no steering control for approximately 5–7 seconds before the vehicle restarted. My wife and I were extremely shaken, especially with our children in the car. On Monday, 10/6, we contacted roadside assistance to tow the vehicle back to the service center. After additional testing, we were informed that the battery had failed this time and was replaced. However, replacing the battery does not reassure us that the engine and braking system will not fail again while driving, or the brake failure would happen again when the battery is low - which poses a serious safety risk to our family. When my wife called GM to report this issue, all they offered was 200 points worth of rewards....We originally bought this car for safety, but not this has been compromised and we no longer feel safe. Thank you for your attention to this matter. I am happy to provide any additional information if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718942February 18, 2026
POWER TRAIN
I AM HAVING A LOT OF TRANSMISSION SHUDDER ESPECALLY WHEN ACCELERATING. NOTICED THAT CONSUMER REPORTS STATED IN THEIR MAGAZINE THAT THIS HAS BEEN A BIG PROBLEM FOR AT LEAST 5 YEARS. I DON'T UNDERSTAND WHY NHTSA HAS NOT MADE CHEVROLET DO SOMETHING TO FIX THIS PROBLEM WITH THE TORQUE CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718930February 18, 2026
STRUCTURE:BODY
Purchased the traverse January 10, 2026 with almost 26k miles on it. Approximately one month later, only 1200 miles or so into owning it, the shark fin antenna cover came off and is missing. It’s not the entire antenna that is hooked into the car, it’s only the plastic cover that covers up the electronics. This plastic piece randomly flying off the car put other motorists at risk, due to the plastic cover potentially striking another vehicles windshield distracting them from keeping their eyes on the roadway, striking another motorists vehicle causing damage to said vehicle, or even striking a person walking down the street potentially resulting in physical harm! I have talked with GM dealerships about this issues along with reading that numerous people have had the same issue, and they have yet to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718684February 18, 2026
ELECTRICAL SYSTEM
I’m reaching out for help with a frustrating situation. I purchased a brand new 2026 Chevrolet Traverse in New York, but after moving to Texas, I'm having trouble registering it. The car can't pass the state inspection due to emissions issues, and local dealerships aren't providing any assistance. The only advice I've received is to drive it around for a bit, hoping the problem resolves itself. However, I'm concerned about the safety of myself and my 4 children, and it seems like Chevrolet isn't taking this issue seriously. What steps can I take to resolve this situation?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718045February 14, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The vehicle started throwing an error stating 'shift to park' after putting the vehicle in park. When attempting to turn the vehicle off it will not allow it, just keeping up the shift to park message on the dash. I am then unable to lock the doors. This could kill my battery as the engine eventually turns off but the lights stay on. Furthermore, leaving the vehicle unlocked and on for some time puts it at risk of being stolen. It does not happen every time I turn the vehicle off. I have tried shifting it back and forth between drive and park and sometimes that corrects the issue. I just got this vehicle about a week ago and it has not yet been diagnosed or seen as this problem just began last night. There were no other issues experienced yet. Googling it, seems to be a common issue with many Traverse owners, stating that it is typically the transmission shift control module. I do plan on following up with the dealership asap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717991February 14, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I turned my vehicle on and my brakes, ABS, traction control and anti collision lights all came on. Upon research this is a known problem in 2025 and a recall in 2024. It did in fact end up being the master cylinder and brake system that faulted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717954February 14, 2026
SERVICE BRAKES
While driving, ABS, traction control, ESC, forward collision, and AWD alerts were indicated by the car. At the time it had 10 months in service and approximately 12,800 miles accumulated. After 17 days at the dealers service department and a direct call to GM the brake master cylinder and associated components were replaced. I've seen several reports of this generation of Traverse having this same issue for other owners at low mileage. I want to file this report to ensure that NHSTA is aware of this serious safety concern that could result in loss of braking power. It appears to be widespread and not addressed by any recall and dating back to the 2024 model year change to the most recent generation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717837February 13, 2026
UNKNOWN OR OTHER
Onstar system failed in car, dealership has to order new telamatics system. The system is on a national back order with no eta. I was told to pickup my car car with no resolution in site. This is unsafe to continue to drive my car with this failed system. My car is still under bumper to bumper warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717578February 12, 2026
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 Chevrolet Traverse. The contact stated that while driving out of the dealer's parking lot at 4-5 MPH and depressing the accelerator pedal, the messages "Service ESC System" and "Brake System Failure - Press Hard to Brake - Do Not Drive" were displayed, and the check engine warning light illuminated. The contact stated that the vehicle failed to respond while depressing the brake pedal, and the vehicle rolled to a stop. The vehicle was taken back to the dealer, where the failure was associated with the braking system. The dealer disconnected and reconnected the battery, and the dealer cleared the codes. The dealer informed the contact that the vehicle was repaired and returned the vehicle to the contact; however, the contact stated that the dealer had failed to determine the cause of the failure and to perform an adequate repair of the vehicle. Additionally, the contact stated that the brakes had been making an abnormal squeaking sound while the brake pedal was depressed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed; however, the contact had not yet been contacted. The failure mileage was 16,876.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717337February 11, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
Onstar Module failed causing battery to drain and no ETA on part -- from Chevy - To drive the vehicle the module is disconnected by the dealer as parasitic battery drain causes all other safety systems to fail - with module disconnected hazard lights will not work - so if situation happens where hazards are necessary to save occupants life they are not working and functioning due to care to able to function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716605February 8, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
El 6 de enero de 2026, minutos después de retirar el vehículo del concesionario tras un servicio de frenos, el sistema de enfriamiento presentó pérdida total de refrigerante debido a una manguera del radiador rota. El vehículo fue regresado inmediatamente y quedó retenido por recomendación técnica de no conducirlo por riesgo de sobrecalentamiento del motor. La condición representa un riesgo de seguridad pública si ocurre durante la conducción, ya que puede provocar pérdida súbita de potencia, detención inesperada del vehículo y posible incidente vial. El 21 de enero de 2026, durante inspección previa a entrega, se detectó una segunda falla: módulo OnStar inoperante (GPS no funcional). Ambos eventos fueron diagnosticados por el concesionario autorizado. La pérdida súbita de refrigerante y posible sobrecalentamiento del motor implica riesgo de falla mecánica repentina, pérdida de potencia o detención del vehículo en circulación, lo que puede causar un incidente vial. El concesionario indicó explícitamente que no debía conducirse el vehículo bajo esas condiciones. Sí. Ambos problemas fueron confirmados por el concesionario autorizado: primero la falla del sistema de enfriamiento, luego la falla del módulo OnStar. El vehículo ha sido inspeccionado por el concesionario autorizado. El fabricante ha sido notificado formalmente y existe un caso abierto con su departamento de atención al cliente. No existían advertencias previas. Las alertas y ventilador excesivo aparecieron minutos después de salir del concesionario el 6 de enero. La falla del GPS se detectó el 21 de enero durante inspección previa a entrega. El vehículo continúa retenido por reparación pendiente y no ha sido devuelto en condiciones seguras o funcionales.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716432February 7, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle has been brought to an authorized dealership for numerous service visits related to electrical system issues that ultimately affected the braking system. During one service visit, the vehicle was returned to me with multiple active dashboard warning lights illuminated related to the braking system, including Electronic Stability Control and Automatic Emergency Braking. I questioned the presence of these warning at pickup and was advised by the dealer that the vehicle was safe to drive and that the warnings would clear on their own. After driving the vehicle for a short period, I became uncomfortable continuing to operate it with brake-related warning lights still active and returned it to the dealer. Upon further diagnosis by a service technician, it was discovered that the vehicle has significant brake system defects requiring replacement of major components, including the brake control module and master cylinder. During diagnosis, the brakes locked and the parking brake would not disengage, rendering the vehicle undrivable. No collision or injury occurred. However, the vehicle was released to me with active brake system warnings and later found to have serious brake defects. Due to the safety-critical nature of the braking system and the repeated electrical and brake-related service history, I am reporting this for documentation and review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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