Chevrolet Traverse Complaints (2025)

185 consumer complaints on file.

#11710987January 14, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
My vehicle experienced a brake system failure that rendered it unsafe to drive and required it to be towed to the dealership. I have been informed by the dealer that the issue involves a failure of the left rear brake caliper. The vehicle is currently out of service at the dealership. Because this issue affects the braking system, it is a significant safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710635January 13, 2026
POWER TRAIN
Since new vehicle vibrates when first started and placed in reverse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710017January 9, 2026
STRUCTURE:BODY
The component that failed was the "shark fin" antenna cover. This houses the radio signal and hands free driving signals. The shark fin can be a safety concern if the cover fall off at higher speeds. The problem was reported to the dealer but was told it wasn't covered under warranty. It wasn't covered because according to them, I drive my car through automatic car washes. The antenna cover is not properly glued or clipped correctly. There has been no car failures or messages. It can cause other issues since the antenna is now exposed. Cannot give a clear answer on when the cover fell off I noticed it early December.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709852January 9, 2026
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL:ANTENNA
The contact owns a 2025 Chevrolet Traverse. The contact stated that immediately after purchasing the vehicle, the vehicle experienced several electrical failures, including the On-Star module malfunctioning. The On-Star module was replaced twice. During the failures, the cruise control feature became inoperable, and the computer updates were not received. Additionally, the battery became drained several times, and the vehicle needed to be jump-started. The contact also indicated the shark fin antenna had ejected from the vehicle while driving. The vehicle also abruptly stopped while driving on several occasions, and while driving, there was an abnormal metallic scraping sound coming from the engine compartment. The radiator hose had failed, causing coolant to leak from the vehicle. The hose was replaced, and the vehicle was repaired. The manufacturer was notified of the failures. The failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709088January 6, 2026
SERVICE BRAKES
The contact owns a 2025 Chevrolet Traverse. The contact stated that while her husband was driving at 30 MPH on an expressway, occupied with his wife in the vehicle, seated on the front passenger side, attempting to depress the brake pedal, the vehicle failed to respond as intended, causing the front end of the vehicle to crash with the rear end of the vehicle in front. The contact mentioned that the brake pedal felt abnormally hard and excessive force was applied; however failed to bring the vehicle to a stop, causing the crash. The air bags did deploy. The vehicle was towed to a tow yard, the vehicle was then towed to the insurance company. The contact stated she and her husband did not sustain any injuries. No medical attention was required. A police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11708980January 5, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
Driving home coming up to a traffic light - I turned left onto Rd - After turning lost the brakes. Saw message on dashboard along with many others indicators as well. Saw the same message as the previous time ““Brake Assist failure. Press hard to brake. Speed Limited”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708979January 5, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
Driving home - what looked like warning indicators on the dashboard, came on. Lost the ability to brake. Had to push the pedal all the way to the floor to get some braking to happen. A message came on the dashboard “Brake Assist failure. Press hard to brake. Speed Limited”. Once we were able to stop. We turned the car off. then turned it back on. We saw a message on the dashboard to “open the drivers door” and then “roll down the drivers window”. We did that and the car seemed to be normal again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708436January 2, 2026
UNKNOWN OR OTHER
Antenna- on top of roof- came off in touch free car wash. Upon researching, I’ve seen this is a very common problem with this year model of traverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707128December 26, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency braking occurs at random, even if I'm the only vehicle / object on the roadway. This has been ongoing and has been to the dealership three times. It starts back up each time the vehicle gets an update. Adaptive cruise will brake hard due to false emergency braking, but does not always stop accelerating at the set point (has gone as high as 20 mph over the set point previously and brakes would not respond during). Vehicle was not starting and "press brake to start" warning was showing even though brake pedal was pressed. Brake master cylinder had to be replaced along with brake module. When picking the vehicle up afterward, warning light came while vehicle was warming up "service brake assist" and then shortly after the yellow-circled ABS dashlight came on. Dealership said this was a new problem and separate from the brake master cylinder and brake module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706448December 22, 2025
ELECTRICAL SYSTEM
All connected services do not work. The car cannot receive any updates to software/hardware posing potential safety issues. There was no warning. They all just stopped working. The vehicle was brought to the dealer in the beginning of October 2025 and I still do not have a fix or solution or potential timeline.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706445December 22, 2025
STRUCTURE:BODY
The cap to the antennae flew off the car. This could have potentially impacted a car driving behind me, a car passing me, and/or hit a pedestrian walking. There was no warning. The part has since been replaced however the dealer indicated other vehicles are having this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705982December 18, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
2025 Traverse ABS brake system failed, and master cylinder broke at 12K. All of the safety features, Lane Departure, Forward Crash detection, blind spot, automatic braking system all stop working with no signs that it was failing! Extremely unsafe! Traverse are meant to be family vehicles, well with major functions failures this kind of problem is going be recipe for disaster if not recalled ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705856December 18, 2025
UNKNOWN OR OTHER
Onstar telematics control module not working. Dealer says part is in back order. Some vehicle safety features are not available. GPS not available. When my phone is connected via android auto my GPS some times show my location as being in New Jersey while I'm actually in New York and nowhere close to the location shown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705790December 18, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, SERVICE BRAKES
Beginning in May 2025, my 2025 Chevrolet Traverse began exhibiting a false “rear liftgate open” condition when the liftgate is fully closed. This defect triggers a continuous audible alarm that occurs before every drive and persists for the entire duration of the drive, stopping only when the vehicle is turned off. As a result of this defect, the rear windshield wiper and washer are disabled, eliminating rear visibility during rain and snow. The vehicle alarm system also cannot be armed, creating a security risk. The continuous alarm causes significant driver distraction, and the loss of rear visibility impairs safe operation of the vehicle, particularly in adverse weather. Minor children are frequent passengers, and the defect has occurred while they were in the vehicle. The vehicle has been presented to an authorized Chevrolet dealership on four separate occasions for the same issue. Multiple repair attempts, including diagnostics, software updates, component replacement, and latch assembly replacement, have failed to correct the defect. Because the alarm cannot be armed, the vehicle was left unsecured and was subsequently broken into, resulting in theft of personal property. General Motors has been notified and declined repurchase, directing me back to repeated diagnostics despite the unresolved safety-related defect. Problem Category: ☑ Electrical System ☑ Visibility / Wipers ☑ Warning Systems ☑ Vehicle Safet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705650December 17, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I started the vehicle to move it to a different place in my driveway and after putting it in reverse, it notified me that the ABS was not working. I could not stop the vehicle without pressing the brakes very hard and even then it was still rolling backward slowly. I quickly put the vehicle in park before the car rolled into my house.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705190December 15, 2025
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving 25 MPH, the brakes independently activated. In addition, the driver's seat vibrated, and the instrument panel was illuminated red. The message "Pedestrian Nearby" was displayed. The contact stated that there were no pedestrians nearby. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The contact stated that the week prior to the failure, the vehicle was at the dealer, where the Telematics Control Module was replaced. The manufacturer was not notified of the failure. The failure mileage was 7,926.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704937December 14, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My brakes, abs, front collision, esc light are on and dealership continue to try to fix and no luck. I have take 3 times in the last week with no luck. I need this fixed because I bought for safety features and now I have no vehicle to drive to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704126December 9, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
A car approached my blind spot and the blind spot detection did not alert. I tried to change lanes assuming the system was functioning and nearly ran someone off the road. Shortly after this the “service blind spot detection light” came on. Following this failure the vehicle telematics went out rendering the paid on star safety system useless. Parts to remedy the issue on indefinite back order per GM on 12/8/25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703450December 6, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Brake assistance failure. Brakes failed! ESC SERVICE I was able to set it up for inspection Could of caused a accident hurting other people or hurting my family, I use this vehicle to transport my 2 babies Vehicle would not brake properly could have cause serious injuries For my vehicle not yet has not been inspected it was towed, from what I have heard from current Traverse owners they have experienced this same issue with even lower milage No warning lights no indications of failure just happend instant twice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703400December 6, 2025
SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle leaked a large amount of transmission fluid because it had loose pump bolts per a GM/Chevy bulletin. The vehicle has shifting problems and vibration issues. The vehicle has done in multiple instances phantom braking. It has happened while parking and while exiting praking spaces and once on the Florida state road 924. Driver was able to maintain control of the wheel and avoid a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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