Chevrolet Tracker Complaints

412 consumer complaints on file.

#10648505October 17, 2014
SUSPENSION, SERVICE BRAKES, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY CHEVY TRACKER HAS A BROKEN CROSSMEMBER/SUBFRAME/K-FRAME. FRONT SUSPENSION ARMS ARE MOUNTED TO THIS PIECE, IT IS THE MOST IMPORTANT MOUNTING POINT. IT COMPLETELY BROKE WHILE DRIVING, LUCKILY AT A VERY SLOW SPEED, NO MAJ. INJURY. GM KNOWS THE BAD PART WAS IN EVERY TRACKER/VITARA -THEY SAY IT WASN'T TREATED PROPERLY, HAD NO DRAIN HOLES. THERE IS A BULLETIN TO REPLACE THIS PART (#06186),10 YEARS OR 150K MILES -WHICH SPECIFIES THE REPAIR IS COVERED IF "DISPLAYS THE CONDITION OF" HAVING THE DEFECT WITHIN THAT PERIOD. FULLER GM DEALER AGREES "CLEARLY HAD THE PROBLEM WITHIN THE PERIOD BASED UPON CONDITION NOW". I'VE SUFFERED THE RUN-AROUND BETWEEN SR REP ON THE PHONE, AND THE LOCAL GM DEALER. ALL SAY "WOULD REPAIR IT IF THE OTHER WOULD". GM BY PHONE SAYS IT'S UP TO THE LOCAL, LOCAL SAYS GM HAS TO AUTHORIZE REPAIR. THEY ALL UNIV. AGREED WITH FACTS: HAD THE PROBLEM WITHIN THE BULLETIN'S DEFINITION, YET INSIST THERE'S NO WAY FOR THEM TO HELP, "THE PERIOD IS UP" -WHICH IS A CONTRADICTION! THIS IS AN EXTREMELY DANGEROUS FAILURE, FAR WORSE THAN THE IGNITION SWITCH RECALL. IN THOSE CASES, THE CAR CAN STILL FUNCTION WITH AN AWARE DRIVER. THE TRACKER FAILURE IS CATASTROPHIC. GM SAYS BULLETIN NOTICE MAILED OUT TOLD OWNERS TO CHECK FOR THE "SIGNS" EVERY YEAR, BUT ONLY SENT OUT ONE NOTICE -NOT TO THE NEXT OWNERS (MOST MANUFS SEND NOTICES FOR NEW OWNERS)! OWNER OF MY CAR WHO MAYBE SAW THE NOTICE DIED, SO WE HAD NO WARNING TO CHECK FOR "SIGNS". EVERY GM REP SAYS THAT'S THEIR "REGRETTABLE POLICY". GM AND LOCAL FULLER GM HAVE WASTED MANY HOURS/WEEKS OF TIME, DIRECTING RESPONSE. TO ALL OTHERS, SAYING WILL HELP AND CALL BACK, NOT ONE HAS. GM SAYS "THERE'S NO RECALL BECAUSE IT WASN'T A POPULAR VEHICLE"*! I OFFERED TO PAY FOR PART, OR WORK, MEET HALFWAY, THEY DID NOT EVEN CONSIDER. I WANT MINE REPAIRED +GM TO ADMIT RESPONSIBILITY. PLEASE HELP, THANKS! *ALL QUOTES ACTUALLY SAID BY GM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10648290October 16, 2014
AIR BAGS
I WAS T BONED, A LADY RAN A STOP SIGN HITTING MY CAR I WAS PASSENGER, BUT IT WAS MY VEHICLE. I NEED UP ON THE DASH BOARD WHEN THE FIREMEN AND EMT GO ON THE SCENE THEY TOLD US TO LEAN THE SEATS ALL THE WAY BACK INCASE THE AIR BAGS LATER DEPLOYED AND THEY NEVER DID! I ENDED UP GETTING 2 BACK SURGERIES DUE TO THAT ACCIDENT ON4/23/07 IN MY 2001 CHEVY TRACKER WHICH THE AIRBAGS NEVER WENT ACTIVE AND IT WAS A BAD IMPACT! THERE WAS A POLICE REPORT MADE OF THE ACCIDENT AS WELL. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10638092September 22, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2003 CHEVROLET TRACKER. THE CONTACT STATED THAT THE VEHICLE CROSS MEMBER WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,941.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626441August 19, 2014
SUSPENSION, STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DRIVING ON EXPRESSWAY CAR STARTED TO VIBRATE AND SHAKE SEVERELY. THE CAR WAS PULLING TO THE LEFT AND STEERING BECAME DIFFICULT, EXPERIENCING PARTIAL LOSS OF CONTROL. I PULLED OVER TO SHOULDER OF HIGHWAY AND UPON INVESTIGATION NOTICED THE CROSS BEAM WAS RUSTED THROUGH AND THE LEFT DRIVERS SIDE CONTROL ARM HAD BROKE FREE. I HAD THE CAR TOWED TO THE NEAREST CHEVROLET DEALER AND WAS TOLD THE VEHICLE WAS THREE MONTHS PAST THE EXTENDED COVERAGE. I HAD THE TRACKER CHECKED PREVIOUSLY FOR THIS PROBLEM WHEN I RECEIVED A LETTER FROM CHEVROLET ABOUT A POSSIBLE ISSUE AND WAS TOLD THERE WAS NOT AN ISSUE WITH MY CAR. REALLY! IF CHEVROLET KNEW THERE WAS A SAFETY ISSUE, IT SHOULD HAVE BEEN REPAIRED TO BEGIN WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626100August 18, 2014
STRUCTURE:BODY, SUSPENSION
FRAME HAS RUSTED THROUGH SERIOUS SAFETY ISSUE WHERE TIRE IS ABOUT TO SINK IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617895July 31, 2014
SERVICE BRAKES, SUSPENSION
TL* THE CONTACT OWNS A 2004 CHEVROLET TRACKER. THE CONTACT STATED THAT THE BRAKE DUST SHIELD ON THE REAR BRAKES BECAME CORRODED. THE CONTACT WANTED TO REPAIR THE VEHICLE HOWEVER THE MANUFACTURER INFORMED HIM THAT THE PART WAS OBSOLETE AND NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608929July 8, 2014
AIR BAGS
TL* THE CONTACT OWNS A 1997 CHEVROLET TRACKER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, ANOTHER VEHICLE RAN THE STOP SIGN AND REAR ENDED THE CONTACT'S VEHICLE CAUSING THE VEHICLE TO FLIP THREE TIMES. THE CONTACT SUSTAINED SEVERAL LACERATIONS, FRACTURED HER LEFT ARM AND INJURED HER BACK. ALSO, THE CONTACT STATED THAT THE AIRBAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 8/28/14*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10607051June 30, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET TRACKER. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE OIL AND BATTERY WARNING INDICATORS ALSO ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,881.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607325June 26, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
I WAS DRIVING ON A TWO-WAY RESIDENTIAL STREET, JUST PICKED UP OUR TWO YOUNGEST GRANDSON'S FROM SCHOOL, WHEN THE PASSENGER SIDE TIRE JAMMED, VERY UNEXPECTEDLY, UP IN THE AREA BETWEEN THE ENGINE AND FRAME OF THE TRACKER. THE TRACKER WENT MID AIR, AND THEN ROLLED. CONSUMER HANDWRITING IS ILLEGIBLE. .UPDATED 07/02/14 *BF
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10597560June 11, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 CHEVROLET TRACKER. THE CONTACT STATED THAT THE DAYTIME RUNNING LAMPS FAILED TO DEACTIVATE. THE CONTACT HAD TO REMOVE THE FUSES IN ORDER FOR THE LIGHTS TO DIM. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT THE CAUSE OF FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 240,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594099May 26, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I WAS DRIVING HOME FROM WORK WHEN MY CAR STARTED TO VIOLENT SHAKE AT ABOUT FORTY FIVE MILES HR SO I PULL OVER MY TRACKER OVER SAW NOT PROBLEM SO I DROP MY SPD AND WAS ABLE TO MAKE IT HOME WITH MIN SHAKING AND THE NEXT DAY I HAD A MECHANIC LOOK IT AND WAS TOLD THE WHOLE FRONT CROSSMEMBER BAR HAD RUST AWAY. I LOOK UP THE PROBLEM ONLINE AND FOUND A EXTENDED WARRANTY OR AS BEEN CALLED A "SILENT RECALL." ON THIS PART,BUT IT HAS EXPIRED THE PROBLEM IS I WAS NEVER INFORMED OF THIS NOW EXPIRE WARRANTY. I CALLED CHEVY HELPLINE EXPANDED IT TO THEM AND THEY TOLD ME THEY SENT LETTER TO THE DEALER I SHOULD CONTACT THEM AND I DID AND THEY HAD ME BRING MY CAR IN TO THEM AND INFORMED I NEVER RECEIVED ANYTHING ABOUT THE WARRANTY THEY TOLD THEY DID NOT SEND LETTER OUT THAT IF I BOUGHT IN FOR SERVICE THEY WOULD HAVE NOTICE THE RUST AND I NOW HAVE 2 OPTION ONE MY CAR IS IN VERY GOOD SHAPE AND THEY COULD REPLACE THE FRONT END FOR 1500 IF THEY COULD GET THE PARTS,BUT THEY DO NOT RECOMMEND THAT OR OPTION 2 THEY JUNK IT FOR 500 WHICH I THOUGH WAS STRANGE SINCE THEY TOLD ME IT WAS IN OTHERWISE GOOD SHAPE. THEY ALSO INFORM MY WAS NO LONGER SAFE TO DRIVE AND NOW IT SITS IN MY DRIVE AS USE TO ME AS A BOAT ANCHOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593777May 23, 2014
SUSPENSION, STRUCTURE:BODY
MY CAR IS IN EXCELLENT SHAPE I STORE IT RIGHT AND WASH ALL THE SALT OFF DURING WINTER THERE WAS NO CORROSION OR AT LEAST I THOUGHT UNTIL I WAS DRIVING DOWN THE ROAD THE CAR STARTED SHAKING VIOLENTLY CAUSING ME TO GO OFF THE ROAD AND HIT A TREE COME TO FIND OUT MY FRONT CROSSMEMBER WAS EXTRREMEMLY CORRODED BUT THE METAL RIGHT NEXT TO IT WAS NOT CORRODED AT ALL SO THEY USED INFERIOR METAL THE ACCIDENT DAMAGED THE FENDERS BUMPER AND LIGHTS IT ALSO DESTROYED MY SWAY BAR LINKS STRUTS AND STRUT MOUNTS I TAKE GOOD CARE OF MY CAR AND WHEN I CALLED CHEVY THE TOLD ME THEY KNEW ABOUT IT AND THAT THE WOULD NOT DO ANYTHING ABOUT IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10592840May 20, 2014
SERVICE BRAKES, SEAT BELTS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, ENGINE AND ENGINE COOLING
THE ENTIRE UNDERCARRIAGE HAS ROTTED, INCLUDING THE BRAKE LINES, OIL LINES AND ANTIFREEZE COOLANT LINES. I DO NOT BELIEVE THIS IS NORMAL FOR ANY CAR, EVEN THOUGH THE CAR IS 12 YEARS OLD. IT WAS HAPPENING TO THE PREVIOUS OWNER BUT HE WAS RELUCTANT TO REPORT IT...I AM NOT. I HAVE OWNED THE CAR ONLY FOR ABOUT 4 MONTHS NOW. I HAVE HAD TO REPLACE SOME OF THE COOLANT LINES AND SOME OF THE BRAKE LINES. NOW THE OIL LINES ARE LEAKING HEAVILY AND I AM GOING TO HAVE TO HAVE THEM REPLACED AS WELL. ALSO, THE PREVIOUS OWNER SAID THAT WHEN A PASSENGER TRIED TO USE THE SEAT BELT IT COMPLETELY LOCKED UP ON THE FRONT PASSENGER SIDE. I HAVE NOT BEEN ABLE TO HAVE A PASSENGER IN THE FRONT SEAT BECAUSE IT IS ILLEGAL TO HAVE A PASSENGER RIDE WITHOUT A SEAT BELT. I FEEL THAT THE CAR SHOULD B E REPAIRED BY GENERAL MOTORS SINCE I FEEL THE STEEL USED IN BUILDING THIS CAR WAS NOT PROPERLY COATED, THEREBY CAUSING THIS SEVERE DETERIORATION OF THE UNDERCARRIAGE. I HAD TO BE TOWED WHEN THE BRAKES FAILED GOING DOWN RT. 739 IN PENNSYLVANIA, JUST BEFORE A HUGE HILL/DOWNGRADE IN THE ROADWAY. NOW THE COOLANT LINES ARE LEAKING DUE TO RUST AND SO ARE THE OIL LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578876April 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET TRACKER. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL. THE CONTACT INDICATED THAT AFTER RESTARTING THE ENGINE THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER, WHO DIAGNOSED THAT THE DEFECT WAS CAUSED BY A FAULTY IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578717April 8, 2014
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CPSC:I1430188A. 2003 CHEVROLET TRACKER. CONSUMER STATED HE WAS IN AN ACCIDENT WHICH HE WAS REAR ENDED WHILE WAITING TO MAKE A TURN. WHEN THE CAR WAS REAR ENDED IT RUPTURED THE GAS TANK. *LN THE CONSUMER STATED THE VEHICLE HIT HIM AT FULL SPEED. THE COLLISION PUSHED HIM 30 FEET ACROSS THE INTERSECTION INTO A MEDIAN SIGN. THERE WAS A TRAIL OF IGNITED GAS FROM THE POINT OF IMPACT TO WHERE HE STOPPED. THE VEHICLE WAS A TOTAL LOSS, WITH NO SALVAGEABLE PART ON THE ENTIRE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10576257April 1, 2014
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 CHEVROLET TRACKER. THE CONTACT STATED THE CHECK ENGINE LIGHT SPONTANEOUSLY ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER THE WARNING LIGHT ILLUMINATED THE CONTACT NOTICED THAT THE VEHICLE WOULD JERK FORWARD AT VARIOUS SPEEDS. THE CONTACT TOOK HIS VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574122March 22, 2014
SUSPENSION, SERVICE BRAKES, HYDRAULIC
PURCHASED A 2002 CHEVY TRACKER ON 4/30/2002. WE'VE HAD SOME MINOR AND SOME MAJOR REPAIRS MADE, IT'S NEVER BEEN IN ANY ACCIDENTS AND HAS BEEN UP-KEPT. COMING HOME FROM WORK MY HUSBAND NOTICED THE YEAR OLD BRAKES WERE NOT WORKING PROPERLY, WAS PULLING, AND STARTED VIBRATING AND SHAKING AT ABOUT 40 MPH. WE LATER NOTICED THE BACK BRAKE LINE WAS LEAKING. TWO WEEKS TO FIX BY OUR MECHANIC. ON THE TEST DRIVE NOTICED VIBRATION MUCH WORSE- VIOLENT-ABRUPT SHAKING! LATER OUR MECHANIC NOTICED THE FRONT SUSPENSION CROSS MEMBER IS ALMOST RUSTED OUT! IT HAS NOT BEEN REPAIRED YET. I AM GOING TO NOTIFY MANUFACTURER. APPROXIMATE MILEAGE WAS110,000. WERE NOTIFICATIONS SENT OUT? DON'T REMEMBER ONE- I'M PRETTY ADAMANT ABOUT SAFETY! ALWAYS LOVED THIS VEHICLE, NOW TONS OF JUNK MEDAL SITTING IN THE DRIVEWAY AND DOWN A VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572671March 16, 2014
SUSPENSION, STEERING
WHILE DRIVING THE CAR THE WHEEL STARTED PULLING TO THE RIGHT.AFTER THAT THE STEERING WHEEL BEGAN TO GO BACK AND FORTH A BIT AND FELT SHAKING..WE HAVE OWNED THIS CAR SINCE IT WAS NEW.THERE WAS NO PREVIOUS WARNING OF A PROBLEM.I LOOKED UNDER THE CAR AND THE CROSS MEMBER WAS ROTTED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568148March 10, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2001 CHEVROLET TRACKER. THE CONTACT STATED THAT THE WEBBING FOR BOTH FRONT SEAT BELTS FAILED TO EXTEND ENOUGH TO SECURE OVER THE OCCUPANTS BODY. IN 2003, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 01V124000 (SEAT BELTS). THE FAILURE RECURRED AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567426March 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHEVROLET TRACKER. THE CONTACT STATED THAT WHILE DRIVING IN THE SNOW, SHE LOST CONTROL OF THE VEHICLE AND CRASHED THE FRONT OF END INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED CONTUSIONS AND BRUISING TO THE TORSO REGION. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. UPDATED 04/22/14*LJ THE CONSUMER STATED SHE HIT A PATCH OF ICE WHILE DRIVING, SHE VEERED OFF THE HIGHWAY LOST CONTROL OF THE VEHICLE, AND FLIPPED OVER 3 TIMES. UPDATE 04/24/14
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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