Chevrolet Tracker Complaints

412 consumer complaints on file.

#10950218February 8, 2017
AIR BAGS
THE AIRBAGS ARE NOT LISTED ON THE RECALL. HOW EVEN ON DEC 19, 2016 THIS VEHICLE WAS TOTALED IN A FRONT END CRASH. NONE OF THE AIRBAGS DEPLOYED, THE DRIVERS SIDE SEATBELT CAME LOOSE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10944990January 13, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2003 CHEVROLET TRACKER. WHILE DRIVING APPROXIMATELY 55 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE VEERED TO THE LEFT AND THE FRONT DRIVER SIDE WHEEL BEGAN TO SHAKE. WHILE INSPECTING UNDER THE VEHICLE, THE CONTACT DISCOVERED THAT THE A-ARM SUSPENSION FRACTURED DUE TO RUST AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897458August 21, 2016
UNKNOWN OR OTHER
I'VE HAD TO REPLACE THE O2 SENSORS EVERY 2 YEARS AS THEY ARE DEFECTIVE. I HAVE OWNED THE VEHICLE SINCE 2004 (12 YEARS) SO I'VE REPLACE THE O2 SENSORS ( ALL 3) 6 TIMES. HAS THIS HAPPENED OR BEEN REPORTED BY ANY OTHER OWNERS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896414August 16, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHEVROLET TRACKER. THE CONTACT STATED THAT THE MANUFACTURER DID NOT NOTIFY THE CONTACT OF A MANUFACTURER'S SERVICE CAMPAIGN FOR RUST AND CORROSION ON THE CROSS MEMBER. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION, AND THE VEHICLE FAILED. THE INSPECTOR INDICATED THAT THE CROSS MEMBER BAR HAD EXTENSIVE RUST AND CORROSION, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE STATUTE HAD EXPIRED FOR THE MANUFACTURER'S SERVICE CAMPAIGN FOR THE CROSS MEMBER. THE CONTACT WAS UNCERTAIN IF EITHER A DEALER OR A MECHANIC WOULD REPAIR THE VEHICLE TO PASS AN INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 45,932.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892693August 2, 2016
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, SEAT BELTS
I HAD A SEVER CAR ACCIDENT AND THE AIR BAG NEVER OPEN AND PROBLEM WITH THE SUSPENSION AND STEERING WHEEL AND THE BRAKES GOT LOCK AFTER WE WERE HIT ON THE REAR OF THE TRACKER. AND LAST CONTROL
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10806579November 24, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2003 CHEVROLET TRACKER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL BEGAN TO VIBRATE. THE FAILURE WAS PERSISTENT. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY WHEN THE VEHICLE WAS STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT CONTROL ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787648November 2, 2015
SUSPENSION
WHILE DRIVING APPROXIMATELY 35 MILES PER HOUR ON A RURAL ROAD, THERE WAS A LOUD BANG FROM THE FRONT OF THE CAR, IMMEDIATELY FOLLOWED BY SHAKING, RATTLING AND A SWERVE TO THE RIGHT. THE CAR WAS DRIVEN TO A LOCAL AUTO SHOP WHERE AN INSPECTION REVEALED THAT THE FRONT SUSPENSION CROSS MEMBER HAD SNAPPED IN HALF, DUE TO EXTENSIVE CORROSION DAMAGE. THE MECHANIC THEN TOLD ME THAT CHEVY HAD INSTITUTED AN INTERNAL CAMPAIGN #06186 IN 2007 TO ADDRESS A KNOWN ISSUE WITH CROSS MEMBERS THAT WERE NOT CORRECTLY PROTECTED AGAINST CORROSION EFFECTING MODEL YEARS 1999-2004. THE CROSS MEMBER NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786807October 28, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 CHEVROLET TRACKER. WHILE DRIVING AT APPROXIMATELY 35 MPH, OIL LEAKED FROM THE VEHICLE. THE CONTACT ALSO NOTICED WHITE SMOKE COMING FROM THE ENGINE AND SMELLED A STRONG OIL ODOR. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 02/12/16*LJ THE CONSUMER STATED THE VALVE COVERS LEAKED OIL ONTO THE EXHAUST AND CAUSED SMOKE TO EMIT FROM THE ENGINE. UPDATED 03/07/16.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10733906July 14, 2015
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2003 CHEVROLET TRACKER. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT SUSPENSION ARM AND THE CROSS MEMBER FRACTURED. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DISCOVERED THAT THE FRONT MOUNT ARM HAD EXTENSIVE RUST AND CORROSION TO THE POINT THAT THE PART DETERIORATED AND FRACTURED, INCLUDING THE CROSS MEMBER. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA06018 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. UPDATED 12/03/15*LJ UPDATED 11/16/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734170July 10, 2015
SUSPENSION
MY MECHANIC ADVISED ME THAT THE FRONT SUSPENSION CROSS MEMBER IS RUSTED TO THE POINT THE IT WILL SNAP OFF. WHEN I MAKE A RIGHT HAND TURN OR GO OVER BUMPS I CAN HEAR CRACKING NOISES. CONTACTED CHEVY (GM) WAS ADVISED THAT I AM 4 YEARS TOO LATE IN CONTACTING THEM. ASKED ABOUT THE RECALL, THEY TOLD ME IT WAS A SILENT RECALL. AND BECAUSE I LIVE IN A STATE THAT HAS SNOW AND ICE THIS CONTRIBUTED TO THE PROBLEM. I ADVISED THAT IS THIS IS THE CASE THEN EVERY CAR IN THIS STATE WOULD HAVE THE SAME PROBLEM. FOLLOWING IS FROM GM'S WEBSITE: " FRONT SUSPENSION CROSS MEMBER DID NOT RECEIVE ADEQUATE CORROSION PROTECTION. THE RESULT OF THIS CONDITION MAY BE MOST NOTICEABLE ON VEHICLES DRIVEN IN AREAS WHERE RUST IS MOST COMMON, SUCH AS AREAS WHERE SALT IS USED TO CONTROL SNOW AND ICE. THE CORROSION MAY ADVANCE AND CAUSE RUST-THROUGH PERFORATION OF THE CROSS MEMBER IN THE AREA OF THE LEFT OR RIGHT FRONT LOWER CONTROL ARM ATTACHMENT BRACKETS. AS THE CORROSION PROGRESSES THE CROSS MEMBER WILL BECOME THINNER AND THE ATTACHMENT BRACKETS AND THE PERFORATIONS WILL GROW IN SIZE. IF THERE ARE SUBSTANTIAL AMOUNT OF PERFORATIONS, THE LEFT AND RIGHT FRONT LOWER CONTROL ARM ATTACHMENT BRACKETS WILL BECOME WEAKENED AND BEGIN TO FLEX. IF THIS OCCURS, THE CUSTOMER MAY NOTICE FRONT TIRE WOBBLE, STEERING LOOSENESS, VEHICLE PULL TO ONE SIDE, FRONT END NOISES (CLUNK, BANG, RATTLE, ETC) VEHICLE SHAKING, OR STEERING WHEEL ROTATION WHEN SHIFTING FROM REVERSE TO DRIVE AND DRIVE TO REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715760May 11, 2015
SUSPENSION
FRONT SUSPENSION CROSSMEMBER FOR CHEVY TRACKERIS NOTHING BUT RUST. IT WON'T PASS INSPECTION AND THE GARAGE SAID THERE MUST HAVE NOT BEEN A COATING PUT ON IT FOR IT TO BE RUSTED THROUGH AND FALLING APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702948March 31, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2000 CHEVROLET TRACKER. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. AFTER INSPECTING THE VEHICLE, THE TECHNICIAN DIAGNOSED THAT THE FRONT PASSENGER SIDE CROSS MEMBER WAS RUSTED AND FRACTURED. AS A RESULT, THE CROSS MEMBER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689942February 23, 2015
SUSPENSION
TL*THE CONTACT OWNS A 2003 CHEVROLET TRACKER. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT HAD TO MERGE TO THE SIDE OF THE ROAD IN ORDER TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT SUSPENSION WAS SEVERELY CORRODED CAUSING THE FRONT LOWER FRAME TO SEPARATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. ...UPDATED 04/08/15 UPDATED 04/14/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690096February 23, 2015
SUSPENSION
IN JUNE 2011, CAR WAS ALMOST 10 YRS. OLD AND HAD 99,919 MILES ON IT. BROUGHT IT TO DEALER FOR 100,000 MILE TUNE-UP AND OTHER WORK. ASKED THEM TO CHECK OUT ENTIRE CAR, AND SAW BANNERS FOR 24 POINT INSPECTION IF I ADDED TIRE ROTATION...SO I DID. IN SEPT. 2014 (CARS 13 YEARS OLD AND HAS 113, 000 MILES ON IT) I'M TOLD THAT FRONT SUSPENSION CROSSMEMBER WILL NEED TO BE REPLACED (SOON). WHEN I WENT ONLINE TO FIND THE PART, FIRST SITE I SEE TELLS ME ABOUT GM'S "SPECIAL WARRANTY" ON THAT PART. I CHECK MY DEALER RECEIPT AND REALIZE THE RUSTED PART SHOULD'VE BEEN REPLACED, FOR FREE, BACK IN 2011. NOW, IT'S ACTUALLY BUSTED THROUGH AND CAN NOT BE DRIVEN SAFELY. CONTACTED GM/DEALER, CAR WAS TOWED TO DEALER AND BACK HOME. GM/DEALER WILL NOT PAY FOR REPLACEMENT BECAUSE ALL THAT RUST HAPPENED IN THE LAST 3 (ISH) YEARS, NOT IN THE CLOSE TO 10 YEARS IT WAS DRIVEN FOR CLOSE TO 100,000 MILES ON CHICAGO AREA STREETS WHICH ARE HEAVILY SALTED. THE STREETS UP HERE ARE SANDED AND IN THE LAST 3 (ISH) YEARS I'VE ONLY PUT ANOTHER 13,000 MILES ON THE CAR. NEVER SEEN THE INSIDE OF A GARAGE SO 'PARKED' CONDITIONS ARE THE SAME IN BOTH AREAS. I HAVE FILED A COMPLAINT W/THE BBB SO WE'LL SEE HOW FAR THAT GETS ME. FILING THIS COMPLAINT BECAUSE GM'S ANSWER TO MY QUESTION OF WHY IT WASN'T REPLACED IN 2011 WAS THAT "DEALERS ARE NOT REQUIRED TO TELL CUSTOMERS ABOUT SPECIAL WARRANTY PARTS". SERIOUSLY??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669888January 3, 2015
STRUCTURE:BODY
I WAS DRIVING HOME ALL OF SUDDEN MY CAR JUST STALLED OUT NO ELECTRICAL SYSTEM NO STEERING NO BRAKES. I WAS DRIVING 35MPH WHEN THIS HAPPENED IN WHICH PUT ME IN A DITCH IN WHICH MY CAR ROLLED OVER.I THINK IT WAS FAULTY IGNITION/ELECTRICAL SYSTEM I BELIEVE THE MAKER G.M. IS RESPONSIBLE FOR MY CAR BODY REPAIR OR REPLACEMENT OF CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10668441December 27, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STEERING
THE FRONT CROSSMEMBER OF MY 2003 TRACKER RUSTED AWAY AND KNOW IS UNDRIVEABLE. GUESS IT IS A WELL KNOWN PROMBLEM ON THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667827December 23, 2014
STEERING, SERVICE BRAKES, EQUIPMENT ADAPTIVE/MOBILITY
I AM THE ORIGINAL OWNER OF A 1999 CHEVY TRACKER. SINCE DAY ONE OF OWNERSHIP, I HAVE HAD PROBLEMS WITH STEERING WHEEL BINDING AND IGNITION KEY ISSUES. ALSO, THERE HAS BEEN A SQUEALING NOISE THAT IS LOUD AND CONSTANT. IT HAS BEEN TO THE DEALER MANY TIMES WITH THE SAME OLD RECOMMENDATION OF WE CAN'T FIND ANYTHING WRONG, JUST KEEP DRIVING IT. OR, THERE IS NOTHING TO FIX. THE SQUEALING IS LOUDER AND FROM READING OTHER ISSUES WITH THE CHEVY TRACKER, IT SEEMS IS FROM THE PULLEY AND BELT AREA THAT IS CAUSING THE NOISE THAT A DEALER REFUSES TO FIX. ALSO, MY STEERING WHEEL LOCKS UP AND THE IGNITION SWITCH DOES NOT TAKE THE KEY SMOOTHLY. MEANING, ITS HARD TO INSERT AND HARD TO REMOVE WITH OUT FORCE. I HAVE A 2008 HHR THAT WAS ON RECALL DUE TO THIS SAME IGNITION PROBLEM AND THE CYLINDER WAS REPLACE. THE PROBLEM IS IDENTICAL TO THIS VEHICLE. I HAVE 98,000 MILES ON THIS CAR AND DO NOT WANT TO GET HURT OR JEOPARDIZE THE SAFETY OF MY FAMILY, SO I AM REPORTING THIS ISSUES WITH MY VEHICLE. I BELIEVE FROM OWNING ONLY CHEVROLETS, THAT YOUR IGNITION CYLINDER PROBLEM DATES WAY BACK, THEN WHAT YOUR WILLING TO ADMIT. SO PLEASE INVESTIGATE THIS ISSUE, BEFORE YOU HAVE MORE PROBLEMS TO DEAL WITH. MAKE THAT RECALL ON THE OLDER CARS, BECAUSE SOME OF THEM LIKE MINE ARE DEFECTIVE AND UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651305October 30, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY FRONT SUSPENSION CROSSMEMBER COMPLETELY CORRODED AND CRACKED IN HALF MAKING MY CAR NOT DRIVABLE. I LOCATED THE SPECIAL COVERAGE PROGRAM ONLINE AS THIS APPEARED TO BE A COMMON OCCURRENCE. I AM THE 2ND OWNER. I PURCHASED THIS CAR FROM A WOMAN WHO RESIDES IN ASSISTED LIVING AND HAD BEEN IN ASSISTED LIVING SINCE THE SPECIAL COVERAGE NOTICE. AS SHE DID NOT HAVE A DRIVER'S LICENSE, THIS VEHICLE SAT IN HER GARAGE WITHOUT THE NEEDED REPAIR COVERED BY GM UNTIL HER FAMILY SOLD IT TO ME IN JUNE. AFTER A 90MIN CALL WITH A GM REP 10/20/14, I SPOKE WITH GM SUPVR [XXX] WHO ASSURED ME GM WOULD COVER COST TO TOW TO THE CLOSEST DEALERSHIP AS WELL AS COVER THE REPAIR. HE LEFT A VMAIL FOR THE DEALER BUT DID NOT SPECIFY THIS OFFER. I LEFT 5 UNRETURNED VMAILS FOR [XXX] UNTIL I SPOKE WITH SUPVR [XXX] 10/22/14. [XXX] ADV SHE WOULD HAVE HER DIRECT REPORT MAY PLACE A REQUEST FOR CONSIDERATION STATING THIS WOULD NEED TO BE APPROVED AND [XXX] SHOULD NOT HAVE PROMISED TO COVER THIS REPAIR. 10/27/14 [XXX] 866-760-5700 [XXX] CALLED AND VERY CURTLY ADVISED THIS WILL NOT BE COVERED AND SARCASTICALLY REMINDED ME OF THE EXPIRATION OF SAID "SPECIAL COVERAGE." I REQUESTED [XXX] SUPERVISOR AND [XXX] ADVISED "LET ME TELL YOU WHAT HE WILL SAY..HE WILL SAY 'NO'.." I ASKED FOR [XXX] SUPERVISOR AGAIN AND WAS TOLD SHE WOULD HAVE THAT PERSON CALL ME. 10/30/14 AS I HAVE NOT RECEIVED A CALL BACK I CALLED GM AND AFTER 21MIN I WAS DIRECTED TO ANOTHER REP. [XXX]. 16MIN LATER I WAS TOLD BY [XXX] SHE WOULD HAVE [XXX] SUPVR [XXX] CALL ME WITHIN THE NEXT 48HRS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649906October 25, 2014
SEAT BELTS
BOTH OF MY FRONT SEAT BELTS HAVE LOCKED UP, MY DRIVER SIDE IS COMPLETELY LOCKED UP AND CAN'T BE USED, THE PASSENGER SIDE WILL WORK AT TIMES BUT NOT ALWAYS. I LOOKED IT UP ON GOOGLE AND FOUND OUT THAT THIS IS A COMMON PROBLEM BECAUSE THE MANUFACTURER INSTALLED MISLABELED SEAT BELTS THAT WERE MEANT FOR THE TWO DOOR TRACKERS INTO THE FOUR DOOR TRACKERS. I CONTACTED GM ABOUT THIS AND THEY DENIED THAT MY PROBLEM WAS CONNECTED, INSTEAD CHALKED IT UP TO A COINCIDENCE AND TOLD ME I COULD GO TO A DEALERSHIP AND GET IT CHECKED OUT BUT THE COST WOULD BE OUT OF POCKET AND THEY SAID SINCE THE WARRANTY IS EXPIRED THAT I WOULD HAVE TO PAY FOR THE PARTS AND LABOR BECAUSE THEY ARE NO LONGER LIABLE BECAUSE OF THE EXPIRED WARRANTY. THIS IS A SAFETY DEFECT AND HAS ABSOLUTELY NOTHING TO DO WITH A WARRANTY, I AM CURRENTLY DRIVING AROUND ILLEGALLY BECAUSE I CAN'T USE MY SEAT BELT, AND IF I WERE TO GET INTO AN ACCIDENT I WOULD LIKELY DIE AS A RESULT. THIS IS A SERIOUS PROBLEM AND IT NEEDS TO BE DEALT WITH IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648771October 20, 2014
SUSPENSION
WHILE BACKING UP OUT OF MY DRIVEWAY, I HEARD AN ODD SOUND AND THE VEHICLE PULLED TO THE LEFT. I STOPPED THE CAR AND WAS TOLD BY MY SON TO NOT DRIVE IT UNTIL HE LOOKED AT IT. I AM 77YR AND HE WAS WORRIED ABOUT HIS MOTHER GETTING INTO AN ACCIDENT. MY SON SAID THE FRONT SUSPENSION CROSSMEMBER RUSTED IN HALF AND THE CAR WAS NOT DRIVABLE. I HAVE CONTACTED GM AT 800-222-1020 BASED ON THE NHTSA ACTION NUMBER : EA06018. THE REPRESENTATIVE TOLD ME THERE WAS NO RECALL FOR THIS PART, HOWEVER YOUR WEBSITE CONTRADICTS THAT STATEMENT. YOU HAVE MY PERMISSION TO SPEAK WITH [XXX] REGARDING THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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