Chevrolet · Model Report
Chevrolet Tahoe2023
Showing safety data for the 2023 model year only.
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Chevrolet · Model Report
Showing safety data for the 2023 model year only.
I am writing to express my disappointment with how the L87 engine recall was handled on my 2023 Chevrolet Tahoe. I purchased this vehicle for approximately $82,000 and brought it to Kunes Chevrolet in Lake Geneva multiple times for scheduled maintenance. During my first visit after learning of the recall involving potential connecting rod and crankshaft defects, I specifically asked when my vehicle would be inspected and repaired. I was repeatedly told that I would receive additional information in the mail and that I would be contacted when repairs became available. Over the course of several oil change visits, I continued to ask about the recall. Each time, I received essentially the same response. During my most recent visit, I was informed that when the recall procedure became available, the dealership would listen to the engine with a stethoscope and then determine whether the vehicle required repairs or only a switch to a heavier oil viscosity. As a customer who invested $82,000 in a full-size SUV, I found that response extremely disappointing. The recall concerns involve engine components that could potentially lead to catastrophic engine failure. Being told that the solution may simply be listening to the engine and installing thicker oil did not inspire confidence in the long-term reliability of the vehicle. Ultimately, my confidence in both the vehicle and the handling of this recall deteriorated to the point where I no longer felt comfortable taking long trips with my family. I made the difficult decision to trade the vehicle in less than two years after purchase, resulting in an approximately $26,000 financial loss. I believe customers who invested significant amounts of money in these vehicles deserved clearer communication, a more proactive response, and a solution that restored confidence in the product. Unfortunately, my experience left me with serious trust concerns regarding both this recall process and General Motors' customer commitment.
No injuries · No fire · No crash
ONSTAR module does not work. GM dealership claims the hardworking malfunctions and needs replacement for $800. Onstar is advertised as a safety feature that is now unable to be used.
No injuries · No fire · No crash
My 2023 Chevrolet Tahoe (VIN: [XXX]) suffered a catastrophic failure of the 6.2L V8 L87 engine assembly — specifically the connecting rod and crankshaft components — at freeway speeds on [XXX], just 9 days after purchase. The original failed engine is no longer available for inspection as it was removed and returned as a core by Shaheen Chevrolet in Lansing, MI as part of the warranty replacement process. The only symptom prior to failure was a brief squeaking noise that began approximately 0.5 miles before the engine failed. No warning lamps, messages, or other indicators appeared at any point before the failure. The engine then failed suddenly and completely at freeway speed, causing immediate loss of propulsion. My family was left stranded in an unsafe roadside location until a tow truck arrived. Sudden loss of power at freeway speeds creates significant risk of collision for both the vehicle's occupants and surrounding motorists. The failure was inspected and confirmed by Shaheen Chevrolet as a GM manufacturing defect involving the connecting rod and crankshaft. No police, insurance representatives, or GM field engineers inspected the vehicle beyond the dealership. GM authorized a full engine replacement under Special Coverage warranty (10 years/150,000 miles). The replacement engine (GM part #12740076) was on national backorder for over two months due to supplier capacity constraints. A loaner vehicle was provided during that time. This failure occurred despite a prior GM recall addressing the same rod/crankshaft defect having been performed on this vehicle. The recall remedy was ineffective. I have no confidence the replacement engine will not fail again. With approximately 597,630 vehicles affected, this represents a serious and ongoing public safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
My vehicle, 2023 Tahoe, previously had the GM Recall 25V-274 / N252494001 remedy performed (0W-40 oil swap) in October of 2025. Despite completing the manufacturer's official recall remedy, the engine suffered a sudden, dangerous loss of motive power at highway speeds when I was making an out of state move and traveling alone; it was terrifying. I had to have it towed to the nearest dealership and that is where it is now as I had to leave since I was in the middle of moving. I need a new engine. I have no idea how I will get my Tahoe to my new residence or when. The dealership was not open on Sundays so I had to find a place to stay after leaving my Tahoe full of my items and my bike. I was so afraid it would be broken into. I had an oil pressure warning right before the engine completely stalled. And, I was accelerating up an incline and it felt like my Tahoe couldn't get enough power to make the incline. My Tahoe only has 35,047 miles, and threw the Diagnostic Trouble Code P0016 through my ONSTAR app as well as with the tech at the dealership. And, I am having a lot of trouble with GM corporate with rental cars. I had to pay out of pocket in order to get back on the road with my belongings as I start a new job this week at my new home. I had to leave some belongings and my bike with my Tahoe at the dealership.
No injuries · No fire · No crash
When GM announced the recall involving the potential for catastrophic engine failure, I immediately contacted Bridgewater Chevrolet in NJ to schedule the required recall inspection. I was told the dealership could not perform the inspection because it had not yet received the required 'diagnostic tool' from GM. Once they received the equipment, they contacted me and on Oct 1, 2025, they completed the required recall inspection and informed me that my Tahoe had passed the recall inspection and that the vehicle was safe to continue driving. On XXX while driving over the Driscoll Bridge on the [XXX] with my daughter and our dog, the engine catastrophically failed without warning as I began to exit on exit [XXX] to [XXX] into heavy traffic. With no warning, the vehicle flashed that it was in neutral and then suddenly lost all power and stopped completely in a traffic lane, creating an extremely dangerous situation. After a few mins, I was able to get it started briefly, enough to coast along to a spot a few hundred feet away where there was a shoulder. From there the wheels locked and it would not move at all and windows would not open. It had to be dragged completely inoperable with locked wheels onto a flatbed three separate times. It was first dragged and flat bedded off the Parkway to a place we felt unsafe so we stayed locked in the car in July heat with no windows down, then to my mechanic and then to the dealership. I am unsure of the damage that may have caused. The dealership received the vehicle on XXX and within a day told me that it was indeed what my mechanic and they suspected - the catastrophic failure recall they had inspected and passed the vehicle for. As of today, XXX, I was told they just received an engine and can start a full replacement this week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash