Chevrolet Tahoe Complaints (2017)

175 consumer complaints on file.

#11322430April 27, 2020
SERVICE BRAKES
IN SEPTEMBER OF 2019, GMC ISSUED A RECALL FOR SEVERAL GMC VEHICLES REGARDING "SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM". AS SUCH, THE VEHICLE WAS SERVICED AT THE DEALERSHIP PER THE INSTRUCTIONS ISSUED BY GMC. HOWEVER, SEVERAL MONTHS LATER, WHILE OPERATING THE VEHICLE IN REVERSE OUT OF A CROWED PARKING LOT, THE BRAKES FAILED TO STOP THE VEHICLE. PLACING THE GEAR IN NEUTRAL ALONG PLUS THE EMERGENCY BRAKE, WAS REQUIRED TO STOP THE VEHICLE. THE WAS AN EXTREMELY CLOSE CALL TO THE SAFETY OF THE SURROUNDING BYSTANDERS IN THE PARKING LOT. UPON DISCUSSIONS WITH BOTH THE DEALERSHIP AND GMC, IT WAS REPORTED THAT THE CURRENT RECALL ONLY REPROGRAMS THE COMPONENTS (REFERENCE THE LETTER ISSUED BY GMC AND THE NHTSA'S WEB SITE FOR THIS RECALL). IT WAS FURTHER COMMENTED BY BOTH THE SERVICE MANAGER AT THE DEALERSHIP AND CUSTOMER SERVICE AT GMC, THAT THIS WILL NOT ADDRESS ALL VEHICLES IDENTIFIED IN THIS RECALL, MEANING MORE ACTION MAY BE REQUIRED TO FIX THE UNDERLINING ISSUE. IN THIS CASE, SEVERAL COMPONENTS WERE NEEDED TO BE PHYSICAL REPLACED, NAMELY THE VACUUM PUMP. IN ADDITION, IT WAS ACKNOWLEDGED BY BOTH THE DEALERSHIP AND GMC THAT A CERTAIN PERCENTAGE OF THESE VEHICLES IDENTIFIED IN THE ORIGINAL RECALL WILL EXPERIENCE SIMILAR ISSUES (BRAKES FAILING TO STOP THE VEHICLE). DURING THE CALL TO GMC CUSTOMER ASSISTANCE (866.790.5600), THE SENIOR MANAGER REFUSED TO TAKE THE ADVICE TO INFORM ALL CUSTOMERS/CONSUMERS OF THIS DANGEROUS ONGOING RISK. EVEN THOUGH IT'S A KNOWN FAILURE, GMC HAS YET TO PROVIDE ADDITIONAL NOTIFICATION TO CONSUMERS THAT THE CURRENT RECALL MAY FAIL TO ADDRESS THE UNDERLINING SAFETY FAILURE TO THE BRAKING SYSTEM. GMC SHOULD ISSUE A NEW RECALL TO ADVICE THE REPLACEMENT OF THE PHYSICAL COMPONENTS OF THE VACUUM BRAKE ASSISTANCE SYSTEM BY ALL EFFECTED VEHICLES IMMEDIATELY. OTHERWISE, THEY WILL NOT REPLACE THE PARTS UNLESS THE CONSUMER EXPERIENCES AN ACTUAL FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320875April 11, 2020
VISIBILITY/WIPER
I WAS DRIVING ON A HIGHWAY WHEN I HEARD A LOUD CRASH SOUND AND SOME RATTLING COMING FROM THE SUNROOD . IT WAS RAINING BUT NOT BAD. I DIDN'T SEE ANYTHING THAT MAY HAVE FLEW UP AND HIT THE SUNROOF. I HAD NOT GONE UNDER AN OVERPASS AND THERE WAS NOT MANY CARS ON THE ROAD. I PULLED IN TO A PARKING LOT AND DID NOT FIND ANYTHING THAT WOULD HAVE HIT AND BROKE THE GLASS BUT THE SUNROOF WAS BROKEN. T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310684February 22, 2020
AIR BAGS, ENGINE, STEERING
WHY IS NHTSA ALLOWING SALE OF MILLIONS OF DANGEROUS UNFIXABLE AIRBAG RECALLED SUVS TO BE DRIVEN WHEN THE CONSEQUENCE IS DEATH BY AN ALLOWED LIFE THREATENING PROBLEM IN A MAJORITY OF CARS ON THE ROAD. WHY IS THERE NO PROTECTION OF INNOCENT PEOPLE HERE. THIS IS UNACCEPTABLE REGARDLESS OF WHAT IS OR ISN'T ALLOWED. EVERY CAR WITH THIS RECALL IS A DEADLY RISK AND NHTSA IS NOT GETTING DEALERS TO STOP SELLING SUCH VEHICLES NOR ARE THEY INVESTIGATING THE MANY DEALERSHIPS THAT ARE HIDING THE ISSUES BY SAYING MULTIPLE DIFFERENT LIES IN THE DESCRIPTION AND HIDING IT IN THE CARFAX BUT KEEPING IT IN THE VIN CHECK. NHTSA HAS A DUTY TO PROTECT US ALL ESPECUU ITI ALLY NOW I'M THUS RARE INSTANCE WHERE EVERY VEHICLE ON THE ROAD IS A DEATH SENTENCE BY THE VERY SAFETY DEVICE MEANT TO PROTECT , THE AIRBAGS, WHICH IS ONE THING IF DOES NOT INFLATE, BUT IS WORSE THAT IT SHOOTS METAL SHRAPNEL WHEN AIRBAG EXPLODES INSTEAD OF INFLATED AND HAS ALREADY INJURED AND KILLED 19 PEOPLE AND NO WAY TO PREVENT EXPLOSION SINCE NO REMEDY BUT AT THE VERY LEAST, IS IT NOT BETTER TO DEACTIVATE THE POSSIBILITY OF IT EXPLODING INSTEAD OF ALLOWING IT TO BE SOLD AND HARM PEOPLE? THIS IS VERY SERIOUS AND SHOULD BE INVESTIGATED BY ALL BRANCHES OF GOVERNMENT T RELATED TO VEHICLES DMV, DOT, HEALTH AND SAFETY AND FBI, BECAUSE IT IS SHOCKING THAT IT HAS GOTTEN THUS FAR ALONG WITHOUT ANY PROTECTION EXCEPT IT'S ANNOUNCEMENT THUS FAR PUTTING MILLIONS AT RISK. I THINK SOMEONE IS GETTING PAID OFF UNDER THE RUG FOR IT TO BE SUCH A HIDDEN DILEMMA. PLEASE SEND THIS ARTICLE OF CONCERN OUT TO ALL INVESTIGATIVE ENTITIES TO GET OUR KIDS AND FAMILIES PROTECTED. I HAD TO USE A VIN FROM A VEHICLE IF INTEREST FROM A SAMPLE CAR DEALERSHIP FOR THIS COMPLAINT OTHERWISE IT WOULD BE NEGLECTED FURTHER. EMAIL: [XXX].REGARDING MY CONCERNS FOR THIS SAFETY ISSUE. MY NAME IS [XXX] WHICH SUV CAN BE BOUGHT? REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308196February 13, 2020
SERVICE BRAKES, WHEELS
2017 CHEVY TAHOE. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE SAFETY RECALL AND WHEEL SENSOR FAILURE SAFETY RECALL. *LD THE CONSUMER STATED THE SIZE AND WIDTH OF THE LEFT FOOT REST PAD, FOR DRIVERS, ARE TOO WIDE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301579January 24, 2020
SERVICE BRAKES
TL* THE CONTACT LEASED A 2017 CHEVROLET TAHOE. WHILE DRIVING AT 56 MPH, THE VEHICLE UNINTENDED BRAKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PARAMUS CHEVROLET 194 NJ-17, PARAMUS, NJ 07652 (201) 261-7100, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300864January 21, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 CHEVROLET TAHOE. THE CONTACT STATED WHILE PULLING INTO A PARKING SPOT, THE BRAKES HAD HARDENED AND WERE DIFFICULT TO DEPRESS WITHOUT WARNING. THE CONTACT THEN INSPECTED THE VEHICLE FOR ANY OBSTRUCTIONS THAT COULD HINDER HER BRAKING AND DISCOVERED NOTHING. AS SHE PROCEEDED TO PARK THE VEHICLE, THE BRAKES CONTINUED TO HARDEN; HOWEVER, THE BRAKES DID OPERATE AS NORMAL ONCE THE VEHICLE WAS RESTARTED. THE CONTACT'S HUSBAND TOOK THE VEHICLE TO CRAIN CHEVROLET 9911, I-30, LITTLE ROCK, AR 72209 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE BRAKE BOOSTER. THE CONTACT'S REQUEST FOR A LOANER VEHICLE WAS DENIED. THE CONTACT HAD NOT REACHED OUT TO THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 41,127.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286281December 2, 2019
ELECTRICAL SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2017 CHEVROLET TAHOE. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION. THE CONTACT TOOK THE VEHICLE TO BUZZ CHEW CHEVROLET (656 COUNTY RD, 39A, SOUTHAMPTON, NY 11968, (631) 259-6187) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE TIRE WAS PULLING TO THE RIGHT. THE DEALER INFORMED THE CONTACT THAT THE ALIGNMENT AND BALANCE WERE OK. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5651337907. THE FAILURE MILEAGE WAS 49,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281604November 21, 2019
UNKNOWN OR OTHER
GM RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271663October 28, 2019
ELECTRICAL SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2017 CHEVROLET TAHOE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V761000 (SUSPENSION, ELECTRICAL SYSTEM). THE CONTACT CALLED AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER REGARDING THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253332September 5, 2019
UNKNOWN OR OTHER
I ENTERED WRONG VIN. CORRECT VIN IS [XXX]. 2015 CHEVROLET TAHOE. DRIVER ASSIST SYSTEM MALFUNCTIONING DUE TO A DRIVERS SEAT CUSHION HAPTIC MOTOR ADDRESSED ON SERVICE BULLETIN PIT5445A. MALFUNCTION UPON BACKING. WEB SEARCH SHOWS THIS IS A VERY COMMON PROBLEM THAT GM SHOULD FIX UNDER WARRANTY BUT REFUSES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243232August 12, 2019
SERVICE BRAKES
DEPRESSING THE BRAKES, FAILED TO BRING THE VEHICLE TO A STOP. WHILE AT A LOW RATE OF SPEED, THE BRAKE PEDAL WOULD SINK TO THE FLOOR, AND THERE WOULD BE NO STOPPING POWER. THIS OCCURRED 3 TIMES IN A SINGLE DAY. WE ROLLED THROUGH THE END OF SEVERAL DRIVEWAYS, DIRECTLY INTO THE MIDDLE OF THE STREET. WE CONTACTED THE DEALERSHIP, AND THEY CONFIRMED THERE IS A SERVICE BULLETIN FOR THE ISSUE, AND THE VEHICLE SHOULD GET IMMEDIATE AND NECESSARY REPAIRS. IF IT HELPS, THE SERVICE NUMBER WITHIN CHEVROLET IS: #PIT5361D ATTACHED IS AN IMAGE OF THE EXACT DIAGNOSIS AND CONFIRMATION FROM THE CHEVROLET DEALERSHIP. WE WERE FORTUNATE NO OTHER TRAFFIC WAS APPROACHING US. OTHERS MAY NOT BE SO LUCKY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231778July 14, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHEN PLACED INTO REVERSE THE BACKUP CAMERA AUTOMATICALLY TURNS ON AT MAXIMUM BRIGHTNESS AND CANNOT BE DIMMED OR OVER RIDDEN. THIS CAUSES BLINDING AND INABILITY TO SEE OUT OF THE VEHICLE AT NIGHT. THE BRIGHTNESS IS SUCH THAT YOU CANNOT SEE OUT OF ANY WINDOWS FROM INSIDE THE VEHICLE. TO SEE OUTSIDE YOU MUST ROLL DOWN THE WINDOWS BUT THIS ELIMINATES THE ABILITY TO SEE WHAT IS BEHIND YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231518July 13, 2019
ELECTRICAL SYSTEM
AUTO (ELECTRIC) DOOR LOCK SYSTEM INTERMITTENTLY FAILS TO FUNCTION; WHEN DOORS ARE LOCKED, UNLOCK BUTTON IS FAILING TO UNLOCK THE DOORS. THIS HAS OCCURRED BOTH WHILE STATIONARY AND WHILE MOVING ON A CITY. (THIS VEHICLE IS A POLICE CANINE VEHICLE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230789July 10, 2019
UNKNOWN OR OTHER
TAKATA RECALL. ON JUNE 20TH 2019 I CAME OUT TO GET IN MY VEHICLE TO LEAVE WORK. AS I WAS DRIVING, I NOTICED THE AC WAS NOT GETTING COLD AND ANTIFREEZE WAS CHECKED AND FINE. TOOK IT IN TO A CHEVY DEALERSHIP AND WAS TOLD THE CONDENSER WAS OUT ON MY VEHICLE. I WAS JUST OVER 37,000 MILES WHEN THIS OCCURRED, DROVE OFF THE LOT BRAND NEW SEPTEMBER 2017, AND WAS TOLD SINCE IT WAS OVER MY 36,000 BUMPER TO BUMPER WARRANTY NOTHING COULD BE DONE. DID OTHER RESEARCH AND CONDENSERS HAD PREVIOUSLY BEEN RECALLED ON 2015-2017 CHEVY TAHOES, BUT WAS TOLD "MINE WAS NOT ONE OF THEM". I WAS ALSO TOLD BY OTHER MECHANICS THAT A CONDENSER SHOULD NOT HAVE GONE OUT SO SOON ON A NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208347May 17, 2019
WHEELS
WE HAVE 2017 CHEVROLET TAHOE AND IN THE LAST6 MONTHS ON MY MONTH REPORT THE TIRE PRESSURE IF VARYING AS MUCH A 4-6 LBS. AND IT CAN BE IN A SINGLE DAY. I HAVE TRIED TO ADDRESS IT WIITH THE CAR DEALERSHIP AND THE MAUNFUACTURE AND THEY ARE JUST PASSING THE BUCK. THERE IS NOT LEAK. I THINK IT IS SIMILAR TO THE FORD FIRESTONE ISSUE. SEVERAL YEARS AGO. APPARENTLY THE TIRES ARE APPARENTLY THINNER WHICH MIGHT EFFECT THE PRESSURE SENSOR AFTER 1 YEAR. I WOULD FOR THIS ISSUE TO CASE HARM TO THE GENERAL PUBLIC BECAUSE MANUFACTURER DOES NOT SEEM TO CARE. CASE # WITH CHEV IS # 9-524821390 I HAVE ALL OF THE RECORD TO PROVE THIS, CAN YOU HELP WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205916May 6, 2019
ELECTRICAL SYSTEM
THE DASH COMPUTER COMES AND GOES INTERMITTENTLY. UNABLE TO VIEW MILEAGE OR FUEL GAUGE. IT HAPPENS WHEN STARTING THE VEHICLE AND REMAINS OFF FOR THE DURATION UNTIL THE CAR IS SHUT OFF. THE FREQUENCY OF IT COMPLETELY GOING BLACK IS RANDOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204938May 1, 2019
UNKNOWN OR OTHER
MY TAHOE IS HAVING PROBLEMS WITH ACCELERATION. SOMETIMES THE VEHICLE WILL IDLE OVER THE RPM AND WON'T SWITCH GEARS OR SPEED UNLESS I LET GO OF THE GAS TO BRING THE RPM DOWN AND THEN ACCELERATE AGAIN. THERE ARE ALSO TIMES WHEN THE CAR JERKS WHEN ACCELERATING AND MAKES A LOUD NOISE AS IF SOMETHING JUST POPPED OR BROKE AND SOMETIMES IT FEELS LIKE IT'S ABOUT TO STALL WHEN ACCELERATING. CAR IS ALSO VIBRATING/SHAKING WHEN AT A COMPLETE STOP. LASTLY, HEAT COMES OUT OF THE VENTS OF THE VEHICLE EVEN WHEN THE SYSTEM IS OFF. THE CIRCULATION IS ALWAYS ON AND THE HIGHER THE SPEED (MAINLY HIGHWAY) THE MORE THE HEAT COMES OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185454March 8, 2019
SERVICE BRAKES
DRIVING IN TRAFFIC SLOW SPEED, BRAKES WENT TO FLOOR, LOST POWER BRAKES, POSSIBLY VACUUM PRESSURE. VERY HARD TO STOP VEHICLE. BRAKES WORKED AFTER DRIVING AT A HIGHER SPEED WHILE ATTEMPTING TO EXIT THE ROAD. THIS IS A BRAKE BOOSTER/VACUUM LOSS ISSUE IN MY OPINION. THIS IS A 1 YEAR OLD VEHICLE. THIS SHOULD NOT BE HAPPENING. I HAVE VIDEO OF THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182274February 25, 2019
UNKNOWN OR OTHER
WINDOW ACTUATOR ALREADY REPLACED IN DRIVER SIDE DOOR AND NOW THE PASSENGER SIDE DOOR LOCKS DON'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173213January 31, 2019
UNKNOWN OR OTHER
MY SON AND I WERE TRAVELING ON HAMPTON RD IN DALLAS TOWARDS CAMPWISDON RD IN DALLAS TEXAS. AFTER MAKING A RIGHT ONTO CAMPWISDOM ANOTHER DRIVER WAVED ME DOWN . I LET MY WINDOW DOWN WHILE IN MOTION AND SHE INFORMED ME THAT MY TRUCK WAS ON FIRE. THERE WERE NO WARNINGS ON MY DASHBOARD, NOR DID SEE SMOKE OR FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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