Chevrolet Tahoe Complaints (2017)

175 consumer complaints on file.

#11552518October 29, 2023
POWER TRAIN
I just experienced an issue with my transmission, I was driving home from work in cruise control and started up a bridge when my vehicle seemed to disengage the clutch and start rapidly slowing down (I was going up the incline of the bridge) and the motor redlined trying to maintain speed. I immediately switched it back into regular drive mode and noticed that the engine was not engaging with the transmission. I then placed the column shift into the manual setting and dropped down to 3rd gear, the tahoe gave a really abrupt and hard impact on the transmission and I got it to reangage to continue up the incline. This happened more than a dozen times in the remaining 15 miles to my home, both in and out of the manual setting. I did not attempt to go back to curise control. When I got home I turned the car off and checked the trans fluid level and saw nothing on the dipstick, I let it cool off and I have fluid past the "hot" mark and into the S curve of the stick. I was able to determine that my transmission was having a majority of its issues beyone 3rd gear. After doing some very quick research on Google it appears that I'm not the only one having transmission issues, primarily with 3rd and 4th gear of this year make and model. Is this something that is being investigated? My vehicle has 103k miles and is planned for a fluid change in the next couple of weeks (transmission, transfer case, and rear differential), per the O&M book that came with the vehicle. This just happened today and I have not had an opportunity to reach out to the dealership to question them about it. There were no warning indicators or error messages during the drive or during the time this occurred. All recall notices have been repaired on the tahoe to date, and I have kept up with the other fluid changes and other misc o&m recommendations. Please, any feedback would be very appreciated as this is my primary and safest vehicle to transport my kids.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551444October 23, 2023
POWER TRAIN
Transmission on my 2017 Chevy Tahoe failed and needs a complete replacement. I notice a class-action lawsuit has been filed for other Chevy models but the Tahoe was not include although it has the same transmission/gearbox. I was on a major interstate when the transmission failed causing the vehicle to decelerate. The car was towed to a Chevy dealership where they have confirmed the transmission needs to be replaced and this has been an ongoing issue with this vehicle. There were no warning lights prior. The check engine light came on after the transmission failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549723October 13, 2023
SERVICE BRAKES
The brakes become very hard to engage while at a low speed, consistently in traffic and the car rider line at school. It has caused me to almost hit cars in front of me and people walking between cars. To me, it feels like the brakes are sticking and not releasing fully when I release the pedal to recoil and as if a line is going to be filled with pressurized air to work again and it is not able to do so. If i wait and let the cars go far ahead of me and the blast without using brakes, there isn’t a need to keep using the brake m, but this is not how to drive in traffic and it isn’t safe. It also is scary to not rely on the function of my brakes and it is putting people at risk every day I drop my kids off or kick them up from school. I have had the brakes evaluated for repair, but I am told there is no issue with the brake pads or roters. No warning lights. It resolved after having my brakes evaluated and tires replaced, but it has returned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545930September 21, 2023
STEERING
The power steering motor went out while I was driving. The message center on my dashboard alerted me just seconds before I couldn't steer. Luckily I was on a residential street and was able to get out of the road with a lot of effort steering. The car was taken to a local mechanic and we were told the power steering motor went out. The mechanic ordered the part and replaced it. The process took 3 weeks total to get the part, replace it and Chevy dealer reprogramming it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537396August 9, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Braking system becomes inoperable when the brakes are applied at the same time the forward collision system is engaged by the vehicles computer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536871August 7, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
First the brakes went out, then the AC, now the transmission. It has only 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536944August 7, 2023
POWER TRAIN
Transmission noticeably slipping. When Tahoe is placed in reverse, car begins rolling forward, and sputters backwards. Elongated shifting between gears 2-3 causing RPMs to spike significantly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533525July 20, 2023
POWER TRAIN
The transmission malfunctioned at 100K miles. I was traveling on a major interstate and the car could not power forward. The dealership has confirmed that the transmission needs replacing. I did not receive a warning lamp or messages related to the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529861June 30, 2023
POWER TRAIN
The transmission went out at 93,000 miles and we took it in to be repaired under warranty. We were told a new transmission would be installed after being shipped from Detroit MI. When we picked up the vehice we discovered it was not a new transmission but a remanufactured transmission. We drove it home 25 miles home and it did not shift properly. We immediately called the dealership back to report it and was asked to bring it back. The dealership check it and said there was nothing wrong with it we just needed to drive it so it could learn our driving habits. This transmission lasted 104 days. We were out of town and my husband drove it to town to get breakfast and the transmission was slipping so bad he almost didn't get back with it. We had to have it towed to the nearest dealer 30 miles away and rent a car to get home. The second remanufactured transmission was installed by GM on 5/23/23 and we picked it up on 5/26/23. Upon driving it home this 2nd transmission was shifting hard. I contacted GM regarding it and was told to take it to be checked out. Once again we were told we just needed to drive it so it cold learn our driving habits. It is unsafe to drive as my husband drove it 4 miles to the grocery store and still at the traffic light he is pressing the gas to go and the vehicle would not move/go forward. He quickly had to put his flasher on and put the vehicle in park to keep from being hit from behind. He was finally able to get the vehicle to move and got home. The vehicle shifts so hard that it feels like you have been hit from behind by another car. GM keeps telling me there is nothing wrong with the vehicle but it is not safe to drive when you dont know if the transmission is gonna go out while you are going 70 mph down the interstate or get rearended becasue yourr vehicle doesn't move when the light turns green.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527790June 19, 2023
SERVICE BRAKES, POWER TRAIN
When going a low speed 15mph when hitting the brake car would not completely stop. When driving rpm will go high and would not go over 50mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523892May 25, 2023
AIR BAGS
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while stopped at a stop light, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact’s vehicle shifted forward into another lane. The contact stated that the cabin was filled with smoke and she had to abruptly exit the vehicle. The contact sustained an injury to the right knee, back, neck, and right arm that required medical attention. A police report was filed, and the contact was informed that the air bag was partially deployed. The vehicle was towed to a tow lot and then towed to the insurance company's tow lot. The dealer was not notified of the failure. The vehicle had not yet been diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11521641May 12, 2023
ENGINE
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the check engine warning light flashed off and on, with a knocking and ticking noise coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed an engine misfire. The contact was informed that the camshaft and lifters needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520404May 4, 2023
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving approximately 80-85 MPH, the vehicle inadvertently started to decelerate with the check engine warning light illuminated. The contact coasted to the side of the roadway and waited before restarting the vehicle and continued driving. The failure reoccurred several times. The contact took the vehicle to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,494.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518743April 24, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
THE BRAKES ARE REALLY HARD WHEN PRESSING TAKES ALOT OF FORCE AND ALSO TAKES VERY LONG TO STOP NOW MY TRUCK PEDAL IS SOFT AND MY TRUCK IS STUTTERING FROM LOSS OF VACCUUM AND ALSO MADE ME FLY DOWN MY DRIVEWAY WITH NO WAY TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516264April 10, 2023
ENGINE, POWER TRAIN
While driving down the highway at 65 MPH in a 2017 Chevrolet Tahoe, towing a boat, the stabilitrak service light/warning message illuminated, the check engine light illuminated, the vehicle began to shake, lose power, unable to accelerate, and slowed down to 55 MPH automatically. While trying to pull off the side of the highway, the vehicle continued to slow down to less than 40 MPH with no ability to accelerate. The transmission fluid temperature went all the way up to 282 degrees. We pulled off the side of the highway, let the car cool down for about 15 minutes, restarted the vehicle and attempted to accelerate slightly but the vehicle made a high pitched whining noise and would not move. The vehicle was towed to a Chevrolet dealer and was diagnosed with a failed transmission. This occurred at approximately 78,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508285February 21, 2023
POWER TRAIN
January 23, 2023 - mileage (85K) 2017 Chevy Tahoe, Z71 What: Transmission/Drive Train 6L80 Hydromatic Transmission - Complete Failure Vehicle was idling in park, in a parking lot, as it was put into drive there was a loud clunk, then pressing the accelerator the vehicle would not move. Put the vehicle back in park, then reverse, this time the transmission engaged backwards, shifted to drive, it moved normally pulled out into traffic. Safety was put at risk when pulling into traffic and then being in the traffic and suddenly, pressing the accelerator the car was no longer moving forward, with other vehicles coming in the rear. Immediately I put on the flashers, bringing the vehicle to a complete stop in traffic in the middle of the lane as the vehicle would not move at all. This put me in danger of being rear-ended by the vehicle(s) behind me. Additionally, safety could have been at all times depending on situation and location. Managed to limp the vehicle home, where it sat overnight to drive to the dealership for diagnosis. No issues going from cold start to drive to travel 4 miles to the dealership, Mark Wahlberg Chevy. Dealership Service Diagnosis, complete transmission failure, likely torque converter issue (known problem), entire transmission was replaced with remanufactured. Warranty, just expired December 2022. Removing transmission, damaged muffler, had to be replaced. Reported to the GM manufacturer for assistance to replace transmission as the warranty just expired in December of 2022. GM Case number 9-xxxxxx filed on January 26, 2023. GM as far as I know did not come and see the vehicle. The old transmission is still at the dealership, I intend to take possession of it. There was no previous notice that this even was going to occur, no lamps, signs, check engine light, symptoms no were there any error codes produced just prior to this event nor do I believe at the time the vehicle arrived at the dealership on January 26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503766January 26, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and there was an abnormal sound coming from the vehicle. The contact related the failure to NHTSA Campaign: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed nor repaired by a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501769January 14, 2023
STEERING
I was driving I almost crashed I lost my power steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500409January 6, 2023
UNKNOWN OR OTHER
Left stranded when vehicle stopped running at a stop light due to bad transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499948January 3, 2023
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
When pulling out of my driveway my gas pedal foot became stuck on the gas pedal. I could not remove my foot from the gas pedal. I immediately stepped on the brake pedal and then my Tahoe accelerated rapidly. I removed my foot from the brake pedal because any pressure on the brake just caused the car to accelerate faster. I then managed to wiggle my gas pedal foot from off of the gas pedal, it took a lot of effort. I was wearing normal men's shoes with no protrusions of any kind. I have recently seen in the news several similar occurrences including one that resulted in a fatality and others being injured as the car accelerated into an Apple store. In two of these cases that I've seen in the news the drivers have reported that their foot became stuck on the gas pedal and when they applied the brakes the car accelerated out of control. This is exactly what happened to me except i managed to get the car under control before I hit anything. My inspection of the Tahoe's pedals revealed that the two pedals are very close to each other and when applying the brakes the brake pedal comes down on the foot that is somehow stuck on the gas pedal. I believe the stuck accelerator foot was somehow trapped under the brake pedal. The pedals are too close together.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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