Chevrolet Tahoe Complaints (2014)

93 consumer complaints on file.

#11418030May 21, 2021
UNKNOWN OR OTHER
Similar to many other complaints previously filed, the dash board on my 2014 Tahoe has numerous cracks. The cracks were first identified in April 2018 and have continued to grow in size and number. It has been inspected by a Riverside Chevrolet in Wetumpka, AL but this is not a part of a current safety recall. There is significant and growing concern that if the vehicle is involved in an accident that the passenger-side airbag will not work properly (having been cut by sharp pieces of the broken dash) or will propel pieces of the dash toward the occupants of the vehicle. This needs to be investigated so that GM will be forced to issue a safety recall for this known problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416661May 15, 2021
UNKNOWN OR OTHER
THE DASH BOARD IS CRACKING IN SEVERAL DIFFERENT PLACES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402980March 15, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT JEFF GORDON CHEVROLET LOCATED AT 228 S. COLLEGE RD, WILMINGTON, NC 28403, (910) 791-2424) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400335March 11, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO CONFIRM THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377650December 1, 2020
ENGINE
2014 CHEVROLET TAHOE. CONSUMER WRITES IN REGARDS TO LIFTER AND CAM REPLACEMENT. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375862November 23, 2020
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS
I AM WRITING TO YOU ASKING FOR ASSISTANCE IN REPLACEMENT OF MY DASHBOARD . I USE THE OCTOBER DATE AS WE HAVE NOTICED THE CRACKS OVER THE LAST COUPLE MONTHS. ONE OF THE CRACKS IS DIRECTLY ABOVE WHERE THE PASSENGER AIRBAG IS. I HAVE DISCOVERED THAT THERE ARE 10000 MEMBERS ON A CRACKED DASHBOARD SITE ON FACEBOOK. I DO NOT UNDERSTAND WHY GM DOES NOT STAND BEHIND THIS. I AM CONCERNED IF THE AIRBAG DEPLOYS AND SOMEONE IS IN THE PASSENGER SEAT THEY CAN BE IMPAILEDED WITH HARD PIECES OF PLASTIC. I LOVE MY 2014 TAHOE LTZ AND HAS PLANNED ON TRADING IT IN ON A NEW TAHOE OR SUBURBAN. I AM CONCERNED THAT THIS WILL IMPACT MY RESALE VALUE OF THE VEHICLE AND IM OF THE UNDERSTANDING THAT GENERAL MOTORS WILL NOT STAND BEHIND THIS AND FIX IT. I AM WORKING WITH MY DEALER BUT HAVING THE SAME PROBLEM. I CANNOT REALLY DETERMINE WHETHER THE VEHICLE WAS STATIONARY IN MOTION ETC. I JUST BELIEVE THAT THE CRACKING HAS HAPPENED OVER TIME. I USE A SUN VISOR FOR THE MOST PART AND LIVE IN NORTHERN VIRGINIA SO IT WE DO NOT HAVE EXTREME HEAT FOR THE MOST PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374245November 12, 2020
SERVICE BRAKES, SEAT BELTS
WHILE PARKED, THE DRIVER'S FEMALE SEAT BELT BUCKLE END (PART #19121538) FREQUENTLY DOES NOT LATCH. IT USUALLY TAKES MULTIPLE ATTEMPTS TO LATCH. I VISITED A DEALER ON 11/5/20, TO SEE WHAT THEY WOULD DO. THEY CONTACTED GM, WHO REFUSED TO MAKE ANY REMEDY, STATING IT WAS OUT OF WARRANTY, EVEN THOUGH THIS IS A SIGNIFICANT SAFETY ISSUE. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND THERE ARE NO VISIBLE SIGNS OF DAMAGE TO THE BUCKLE END. IT IS PROGRESSIVELY GETTING WORSE TO LATCH. ALSO. THE PARKING BRAKE FAILS TO PROPERLY SECURE THE VEHICLE, EVEN WHEN PUSHED TO THE FLOOR. PROBABLY A POOR DESIGN, EVEN WHEN ADJUSTED PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366183October 24, 2020
UNKNOWN OR OTHER
THE DASHBOARD IN MY VEHICLE LIKE MANY OTHER PEOPLES DASHBOARD HAS CRACKED COMPLETELY. I WAS TOLD THAT THIS A HUGE PROBLEM WITH ALL 2014 CHEVY TAHOE'S. I BELIEVE GM SHOULD FIX THIS PROBLEM FOR ME AND ALL THE OTHERS AFFECTED. THIS WILL COST ME A SUBSTANTIAL AMOUNT OF MONEY TO BE FIXED AND NOTHING WAS DONE OTHER THAN ME DRIVING AND PARKING MY CAR. I READ THIS COULD AFFECT MY AIRBAGS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362706October 4, 2020
STRUCTURE:BODY
MY DASHBOARD IS CRACKED IN TWO DIFFERENT AREAS. I SEE THAT MANY DASHBOARD BETWEEN 2013 AND 2017 CHEVY TAHOES HAVE CRACK. ONE OF THE CRACKS LEADS INTO THE COMPARTMENT THAT HOLDS THE FRONT PASSENGER AIRBAG. THESE CRACKS ARE NOT FROM NEGLECT AND THESE CRABS ARE NOT FROM HEAT BECAUSE I USE SUN VISORS DAILY DUE TO THE FACT THAT I'M BLACK ON BLACK AND IT KEEPS THE CAR MUCH COOLER. I HAVE ATTACHED PICTURES AND I FEEL THAT GENERAL MOTORS SHOULD TAKE CARE OF THIS. THIS IS A $70,000 VEHICLE WHEN NEW. I CANNOT SAY EXACTLY WHEN I NOTICED IT FOR THE FIRST TIME BECAUSE IT IS FLAT ON THE DASHBOARD. THE CRACK ON THE PASSENGER SIDE HAPPENED FIRST FIRST NOTICED PROBABLY JANUARY 2020 BUT MAY HAVE HAPPENED BEFORE THAT ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353986September 9, 2020
UNKNOWN OR OTHER
YESTERDAY WHILE DRIVING HOME, MY DASHBOARD EXPLODED OPEN. I GUESS THIS IS A COMMON PROBLEM WITH THESE CARS WHICH SHOULD BE A SERIOUS PROBLEM TO THE MANUFACTURER. AFTER SAFELY PULLING OVER I WAS ABLE TO SEE THAT I NOW HAVE A LARGE CRACK IN MY DASHBOARD. PARTS SHOT OUT OF THE DASH AND COULD HAVE HIT ME WHILE DRIVING. PLEASE INVESTIGATE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342763August 2, 2020
AIR BAGS, UNKNOWN OR OTHER
MY 2014 CHEVROLET TAHOE HAS A 2 INCH CRACK IN THE DASHBOARD ON THE PASSENGER SIDE TTHAT STARTS AT THE TOP LEFT CORNER OF THE RECTANGULAR "CUT OUT" TO THE EDGE OF THAT PIECE OF THE DASHBOARD. I AM CONCERNED THAT THE EFFECTIVENESS OF THE AIR BAG IF THE CAR IS IMPACTED AND DO NOT TRUST GM'S ANALYSIS OF THIS QUESTION. FROM WHAT I AM READING ON THE INTERNET, THIS PROBLEM IS HAPPENING ALL TOO OFTEN AND NEEDS TO BE FIXED BY GM. THIS PROBLEM COULD ABSOLUTELY BE A SERIOUS, LIFE THREATENING ISSUE IN CASE OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339287July 14, 2020
UNKNOWN OR OTHER, STRUCTURE
MY 2014 TAHOE DASH IS CRACKED BETWEEN THE PASSENGER AIRBAG AND THE WINDSHIELD VENT. I IS JUST HARD PLASTIC. I HAVE A SUNROOF AND KEEP IT OPEN DURING THE HOT MONTHS AND THE WINDOWS ARE CRACKED TO ALLOW THE HOT AIR TO ESCAPE. I ALSO KEEP HUGE SUN SHADES IN THE WINDSHIELD. I TRIED TO HAVE IT REPAIRED. ALL SHE COULD DO WAS TRY TO MEND THE CRACK BUT DIDN'T HAVE ANY LUCK IN FILLING THE GAP. SHE SAID SHE SEES A LOT OF THESE AND BELIEVES IT IS DUE TO A DESIGN FLAW. I BELIEVE IT TOO. MY DASH STILL MOVE UP AND DOWN WHEN DRIVING. THIS SHOULD BE A RECALL AND REPAIRED OR REPLACED AT GM'S EXPENSE. I HAVE ASKED MY LOCAL CHEVY DEALERSHIP HOW MUCH FOR THEM TO INSTALL A NEW ONE. IT WOULD BE $ 1,500.00. I NEED SOMEONE WHO KNOWS WHAT TO DO BECAUSE IT INVOLVES THE AIRBAG. I AM A DEVOTED CHEVY OWNER AND HAVE SPENT WAY TOO MUCH MONEY TO HAVE SOMETHING LIKE CHEAP PLASTIC AS A DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331693June 30, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
THIS VEHICLE ENDURED AND ACCIDENT IN 2017. STATE FARM INSURANCE COMPANY AND OTHER INSURANCE COMPANIES HAS RATED THIS VEHICLE AS HIGH RISK. THE SELLER, LAFONTAINE AUTOMOTIVE GROUP DIDN'T DISCLOSE THIS INFORMATION AND IT WAS MISSING ON THE CARFAX. THIS IS A MAJOR CONCERN. SWAY BARS ON BOTH SIDES OF THE TRUCK WAS REPLACED WITHIN A WEEK OF DRIVING THE VEHICLE. ALTHOUGH THE DEALERSHIP SERVICED THE REPAIRS; IT'S IMPERATIVE THAT THEY RUN THOROUGH TEST PRIOR TO SELLING SAFE VEHICLES. THIS TYPE OF REPAIRED SERVICE WAS LIFE THREATENING. VIN# [XXX]. SALE DATE: OCTOBER 7, 2019. LAFONTAINE DEXTER 7120 DEXTER-ANN ARBOR RD. DEXTER, MICHIGAN 48130. THE VEHICLE WAS MAKING A KNOCKING SOUND BENEATH THE HOOD WHEN I TURNED CORNERS TO MY RIGHT AND LEFT. THE DEALERSHIP KEPT THE VEHICLE FOR OVER FIVE DAYS FOR REPAIRS. I DON'T HAVE UNDER BODY PICTURES FOR THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325877May 25, 2020
POWER TRAIN
WAS GETTING 20 TO 22 MPG ON THE HIGHWAY THEN IT SUDDENLY DROPPED TO WHERE I WOULD ONLY BE GETTING 15 TO 16 MPG. I HAVE ALSO GONE OUT AND GOTTEN GAS THE NIGHT BEFORE AND AFTER RESETING THE AVERAGE MPG I WOULD BE BACK UP TO GETTING 19 TO 20 ON CITY STREETS AND GO OUT THE FOLLOWING MORNING AND ON THE FIRST START UP AND IT WOULD DROP BACK DOWN TO 12 TO 13 ON WHILE STATIONARY AND STAY THAT WAY FOR THE REST OF THE WEEK EVEN AFTER GOING BACK ON THE HIGHWAY AT TIMES. I HAVE HAD THE EFI CLEANED AT LEAST 3 TO 4 TIMES SINCE OWNING THE VEHICLE. SO I'M STARTING TO WONDER IF A PART OF THE ELECTRONIC CONTROL UNIT COULD POSSIBLY NOT BE WORKING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325383May 21, 2020
ELECTRICAL SYSTEM
I WAS DRIVING ON THE SERVICE ROAD, PREPARING TO ENTER THE HIGHWAY. SUDDENLY, THE DOOR-LOCKS STARTED GOING UP AND DOWN REPEATEDLY, AND THE INTERIOR LIGHTS STARTED FLASHING ON AND OFF REPEATEDLY. THEN THE ENGINE TURNED OFF WHICH MADE IT COME TO A SUDDEN HARD STOP. THE ENGINE RESTARTED ON ITS OWN. THANKFULLY, MY DEALERSHIP WAS AT THE NEAREST INTERSECTION, SO I WAS ABLE TO DRIVE THE 2014 TAHOE TO THE DEALERSHIP. THE LOCKS CONTINUED TO GO UP AND DOWN AND THE INTERIOR LIGHTS CONTINUED TO FLASH ON AND OFF AS I PULLED INTO THE DEALERSHIP. I TURNED THE CAR OFF TO GO INSIDE OF THE DEALERSHIP TO LET THE MANAGER KNOW WHAT HAD JUST HAPPENED. MY HUSBAND CAME TO THE DEALERSHIP TO SEE WHAT WAS GOING ON. THE MANAGER TOLD US TO PULL THE CAR AROUND TO THE SERVICE DEPARTMENT, BUT THE CAR WOULD NOT START AND HAD TO BE TOWED TO THE SERVICE DEPARTMENT. I DID A SEARCH AND SAW THAT THERE WAS A RECALL ON 2014 CHEVROLET TAHOES FOR ELECTRICAL ISSUES THAT COULD CAUSE IT TO STALL. A COUPLE OF DAYS LATER THE DEALERSHIP AND SERVICE DEPARTMENT HAD TO CLOSE FOR A WHILE BECAUSE OF COVID-19, BUT WHEN THEY REOPENED THE SERVICE MANAGER INFORMED ME THAT MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL; THEREFORE, GM WILL NOT PAY FOR MY VEHICLE TO BE REPAIRED. I REFUSE TO DRIVE IT IN THAT CONDITION SO I'VE TRADED IT IN FOR A NEW, NON-CHEVROLET/GM VEHICLE. I AM REPORTING THIS TO PREVENT ANYONE ELSE FROM PURCHASING AND DRIVING THIS VEHICLE UNTIL IT HAS BEEN REPAIRED. IT'S DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324638May 15, 2020
UNKNOWN OR OTHER, STRUCTURE
WHILE I WAS WASHING MY 2014 TAHOE LTZ I NOTICED MY FRONT DASH BOARD WAS CRACKED IN 2 PLACES. NOW WHEN I DRIVE IT SHAKES AND I AM AFRAID THAT IF THE AIR BAGS DEPLOY I COULD GET THE SHATTERED PIECES THROWN BACK INTO ME AND MY FAMILIES FACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315378March 1, 2020
AIR BAGS
DASH CRACKED ABOVE AIRBAG ON PASSENGER SIDE AND CRACKED ABOVE THE INSTRUMENT PANEL ON DRIVERS SIDE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308125February 10, 2020
UNKNOWN OR OTHER
THE DASHBOARD HAS A LARGE CRACK ON THE DRIVER'S SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301816January 25, 2020
UNKNOWN OR OTHER
DASH CRACKED/BROKEN OVER STEERING. STATIONARY. OBVIOUSLY INFERIOR/DEFECTIVE MATERIAL USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300299January 19, 2020
AIR BAGS, UNKNOWN OR OTHER
THERE IS A DASHBOARD CRACK NEAR THE PASSENGER SIDE DASHBOARD AIRBAG COVER. THIS IS A KNOWN ISSUE WITH THIS YEAR AND MODEL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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