Chevrolet Tahoe Complaints (2002)

449 consumer complaints on file.

#10100988December 3, 2004
EQUIPMENT:OTHER:LABELS
RECENTLY I NOTED A GRINDING NOISE IN THE REAR END OF MY TAHOE. A REPAIR SHOP SHOWED ME THE "BACK PLATES" ON THE REAR WHEELS. THEY WERE COMPLETELY CORRODED TO THE POINT THAT PIECES WERE FALLING OFF THE PLATES. I WAS INFORMED THAT THIS WOULD NOT AFFECT MY BRAKING BUT COULD LEAD TO THE INABILITY TO USE MY EMERGENCY BRAKE. THE MANAGER SAID HE HAD NEVER SEEN ANYTHING THIS BAD. A TECHNICIAN NEARBY SPOKE UP AND SIAD HE SAW A SET ON A CHEVY TRUCK RECENTLY. I AM SUBMITTING THIS MATERIAL FOR ONLY ONE PURPOSE. I SUSPECT THERE MAY BE USE OF SUBSTANDARD, FAULTY MATERIAL THAT IS NOT RESISTANT TO CORROSION BEING USED IN AT LEAST THE CHEVROLET LINE OF TRUCKS. THIS COULD RESULT IN FAILIRUE OF THE EMERGENCY BRAKE AND POTENTIAL LOSS OF LIFE. I INTEND TO GET MINE REPAIRED BUT HOW MANY COULD BE OUT THERE UNDIAGNOSED? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101208November 4, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILURE ON 2002 TAHOE VEHICLE. *BF THE VEHICLE WOULD LOSE POWER AT ANY SPEED WITH NO WARNING. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099025October 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONSUMER WAS UNABLE TO PLACE THE VEHICLE IN REVERSE. THE DEALERSHIP INFORMED THE CONSUMER THAT THE TRANSMISSION FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097929October 28, 2004
AIR BAGS, SEAT BELTS
12-09-02 FRONT/.SIDE IMPACT. NO AIRBAGS DEPLOYED. 05-24-03 SIDE IMPACT PRECEEDING ROLLOVER. NO AIRBAGS DEPLOYED. SEAT BELT DID NOT RESTRAIN DRIVER. ONSTAR WAS NOT NOTIFIED OF ACCIDENT FOR SAFETY. MAJOR INJURIES INCURRED.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10097882October 27, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
VEHICLE WOULD NOT START. VEHICLE WAS TOWED TO THE DEALERSHIP, AND MECHANIC REPAIRED THE FUEL PUMP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096354October 25, 2004
PARKING BRAKE
I HAVE A 2002 CHEVROLET. I HAVE NEVER NEEDED TO USE MAY PARKING BRAKE AND WHEN I WENT TO GET IT INSPECTED, I WAS NOTIFIED THAT IT FAILED THE TEST DUE TO A DEFECTIVE PARKING BRAKE. I UNDERSTAND THIS IS A COMMON PROBLEM ON THESE MODEL VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096158October 21, 2004
STEERING
POPPING NOISE IN STEERING COLUMN. RETURNED TO DEALER AS IT WAS STILL UNDER WARRANTY. THEY CONCLUDED THAT IT WOULD BE A ONE TIME REPAIR TO RE-LUBE THE STEERING COLUMN.I WAS LED TO BELIEVE THEY HAD A SPECIAL LUBE THAT WOULD CURE THE PROBLEM. VEHICLE DID FINE FOR ABOUT 15000 MILES AND THE NOISE HAS RETURNED. HAVE HAD THE FRONT END ALIGNED SINCE THE ORIGINAL TIRES (FIRESTONE) WORE OUT PREMATURELY. CAN'T SEEM TO KEEP IT ALIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091030September 15, 2004
PARKING BRAKE
I HAD A 2002 CHEVY TAHOE. ABOUT 1 YEAR INTO OWNING THE VEHICLE, STRANGE BRAKE NOISES OCCURED INTERMITTENLY. IT ALSO WAS GETTING VERY POOR GAS MILEAGE, DOWN ABOUT 2-3 MILES PER GALLON. I BROUGHT IT IN SEVERAL TIMES TO BROWN AND BROWN AT SUPERSTITION SPRINGS AND ASKED THEM TO CHECK THE BRAKES, WHICH THEY NEVER DID. FINALLY, AFTER ABOUT 6-8 MONTHS OF THIS PROBLEM, THE ISSUE WAS IDENTIFIED AFTER MY FAMILY AND I WERE DRIVING HOME ONE NIGHT AND WE SMELLED BRAKES BURNING. I TOOK THE TAHOE BACK TO BROWN AND BROWN THE NEXT DAY. THEY FOUND THAT THE EMERGENCY BRAKE HAD BEEN STUCK ON THE BRAKES FOR MONTHS, AND FINALLY BURNED UP. THE PROBLEM WAS FIXED, UNDER WARRANTY, BUT WITH NO APOLOGIES FROM CHEVY. UNFORTUNEATELY, I HAD ALREADY RECEIVED COMPENSATION FROM CHEVY FOR OTHER ISSUES RELATING TO THIS TAHOE. SO I COULD NOT FILE A LEMON LAW SUIT AGAIN. I ENDED UP TRADING THE VEHICLE IN FOR ANOTHER, DUE TO ALL THE ISSUES. THE VEHICLE WAS JUST CONSTANTLY IN THE SHOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091089September 15, 2004
PARKING BRAKE
PARKING BRAKE DIDN'T WORK PROPERLY WHEN WE PURCHASED THE VEHICLE. I DIDN'T NEED IT AND DIDN'T SAY ANYTHING TO THE DEALER UNTIL MONTHS LATER (NOT SURE WHEN). THEY WERE COMPLETELY WORN DOWN AND I NEVER USED THE BRAKE! IT IS AGAIN FEELING LIKE THEY ARE WORN OUT AGAIN AND I STILL HAVEN'T USED THE BRAKE A SIGNIFICANT AMOUNT. I WOULD NOT PLACE THE VEHICLE IN A SITUATION THAT WOULD DEPEND ON THE EMERGENCY BRAKE WORKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090821September 11, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, EQUIPMENT:ELECTRICAL
WE PURCHASED A 2002 CHEV TAHOE NEW IN MARCH 2002. THIS VEHICLE JUST ROLLED OVER THE 30,000 MILE MARK. WITHIN THE 30 MONTHS THAT WE HAVE OWNED THIS VEHICLE, THE FUEL PUMP HAD TO BE REPLACED 3 TIMES, THE FIRST ONE BEING REPLACED AT 12,000 MILES. IN ADDITION, THE FUEL GAUGE SENSOR AND THE AIR CONDITIONER COMPRESSOR HAVE HAD TO BE REPLACED. APPROXIMATELY 6 WEEKS AGO, WHILE ON VACATION, THE TAHOE DIED IN THE MIDDLE OF THE ROAD. WE WERE 3 HOURS FROM HOME, SO WE HAD TO BE TOWED TO THE NEAREST DEALERSHIP AND RENT AN AUTOMOBILE TO CONTINUE ON OUR TRIP. THE NEXT DAY WE HAD TO GO BACK TO THIS DEALERSHIP TO PICK UP THE TAHOE. WE WERE TOLD THAT THE FUEL PUMP CONNECTOR WIRES HAD WORKED LOOSE. LAST WEEKEND, WHILE DRIVING AT 55 MPH, IT DIED AGAIN IN THE MIDDLE OF THE ROAD. WE HAD IT TOWED TO OUR LOCAL DEALERSHIP AND HAVE HAD TO REPLACE YET ANOTHER FUEL PUMP. EVERY TIME THE FUEL PUMP WENT OUT, THE TAHOE WAS BEING DRIVEN IN TRAFFIC. TO HAVE A VEHICLE DIE SUDDENLY AT 55 MPH IN TRAFFIC IS A VERY DANGEROUS SITUATION. WE CONTACTED GM BACK IN MAY AFTER PUTTING OUR VEHICLE IN THE SHOP FOR A NEW AIR CONDITIONER COMPRESSOR. AFTER MANY LENGTHY DISCUSSIONS WITH A GM CUSTOMER REP, WE WERE GIVEN AN EXTENDED WARRANTY. WHILE WE APPRECIATE THE EXTENDED WARRANTY, THE PROBLEM HAS NOT BEEN RESOLVED. APPARENTLY THERE IS SOMETHING WRONG WITH OUR VEHICLE AND/OR THE FUEL PUMPS THEMSELVES THAT ARE CAUSING THIS REPEATED FAILURE. IT HAS BECOME A SAFETY ISSUE. NOW WE FEEL THAT WE HAVE NO CHOICE BUT TO GET RID OF OUR VEHICLE. HOWEVER, BY TRADING IT IN, ALL WE'RE DOING IS PASSING THE PROBLEM ON TO THE NEXT UNLUCKY SOUL. WE CAN'T, IN GOOD CONSCIENCE, SELL THE CAR TO SOMEONE WITHOUT TELLING THEM ALL THE PROBLEMS WE'VE EXPERIENCED. ONLY A FOOL WOULD BUY IT FROM US. SO, WHAT WE'RE LEFT WITH IS AN UNSELLABLE $635 PER MONTH POTENTIAL DEATH TRAP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087307August 30, 2004
PARKING BRAKE
THE EMERGENCY BRAKE DID NOT KEEP THE VEHICLE FROM MOVING. THE CONSUMER WAS ABLE SET THE EMERGENCY BRAKE AND THE VEHICLE WOULD STILL MOVE. IT WAS REPLACED LESS THAN ONE YEAR AGO, BUT THE PROBLEM RECURRED. THE WORK WAS PERFORMED BY THE LOCAL MECHANIC. *AK ONCE THE BRAKE WAS SET AND WAS STRESSED, THE SHOE WOULD FAIL. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083245August 16, 2004
VISIBILITY:GLASS, SIDE/REAR
AFTER PARKING THE VEHICLE AND WALKING AWAY THE REAR GLASS SHATTERED. THERE WAS NO ONE NEAR THE VEHICLE THAT COULD HAVE BROKEN THE GLASS. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083279July 20, 2004
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE CONSUMER WAS DRIVING THE VEHICLE WHEN THE CARGO DOOR WINDOW HATCH CAME OFF. THE CONSUMER DROVE THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE WARRANTY HAD EXPIRED, HOWEVER THEY HAD SEEN THE SAME THING HAPPEN ON SAME MAKE AND MODEL VEHICLES. THE DEALER TOLD CONSUMER THAT EVENTUALLY THE ENTIRE WINDOW WOULD COME OFF. THE MANUFACTURE WAS CONTACTED, AND STATED THAT THEY WOULD NOT REPAIR THE WINDOW AT THEIR COST. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080735July 10, 2004
AIR BAGS:FRONTAL
I WAS TRAVELING DOWN TO FREEWAY, DOING ABOUT 65-70 MPH. I WAS REAR ENDED BY A GUY GOING BETWEEN 100-110 MPH, I WAS THROWN OUT OF CONTROL. I HIT THE CENTER DIVIDER ALMOST HEAD ON AT ABOUT 70 MPH. I THEN BOUNCED OFF THE DIVIDER, CAME CLEAR AGCROSS ALL LANES AND HIT THE REAR GUARD RAIL, I BOUNDED OFF THAT AND ROLLED ON ITS SIDE. IN ALL MY AIR BAGS NEVER DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10081828July 6, 2004
FUEL SYSTEM, GASOLINE, SUSPENSION, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
PROBLEMS WITH SUSPENSION, BRAKES, AND GAS GAUGE GIVING OUT AN IMPROPER READING. *MR FEW DAYS AFTER VEHICLE WAS BEING SERVICED, CONSUMER NOTICED A FUEL SMELL COMING FROM VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHICH THEY FOUND OUT THAT THE GAS CAP WASN'T TIGHT. ALSO, WHICLE PUTTING FUEL, GAS TANK BURST SPILLING FUEL TO THE CONSUMER. IN ADDITION, CONSUMER EXPERIENCED STALLING, SUSPENSION SQUEAKS, AND FUEL RELATED PROBLEMS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072885May 19, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
LEASED 2002 CHEVROLET TAHOE FEB 2002. SERVICED FROM OCT 2003 THRU FEB 2004 AFTER A SEPT 2003 OIL CHANGE TIRE ROTATION SERVICE AND CONSERNS OF FUEL SMELL AND SUSPENSION SQUEAKS. SERVICES WERE PERFORMED CORRECTIONS WERE DONE NEW SENDING UNIT INSTALLED.OCTOBER 27,2003 THE GAS TANK ON THE TAHOE BURST WHEN FUELING AT A GAS STATION REQUIRING FIRE AND POLICE UNIT TO BE SENT. VEHICLE TOWED TO DEALERSHIP. VEHICLE WAS IN SERVICE FOR 3 WEEKS FOR SAFETY REASONS. I DID NOT WANT THE VEHICLE BACK AND GM CUSTOMER ASSISTANCE GAVE ME FALSE HOPES OF A RELEASE ON THE LEASE. I DID NOT RECIEVE ANY HELP WITH THESE SITUATIONS AND STILL HAVE THE UNSAFE VEHICLE. RECENTLY I THOUGHT MY TROUBLES WOULD BE OVER. I FOUND A VEHICLE THAT I WANT TO BUY AND CAN TRADE MY LEASE IN WITH GM'S PULL AHEAD PROGRAM. BECAUSE I DID NOT PAY 2 OF THE PAYMENTS ON THE TAHOE WHEN I COULD NOT USE THE VEHICLE AND LOST MY INCOME TO PAY AT THAT TIME, MY FEB 2002 TURN IN DATE HAS CHANGED TO MAY 2005. THIS MAKES ME UNELIGIBLE FOR THE PULL AHEAD EVEN THOUGH I HAVE A EXTENUATING CIRCUMSTANCE. I DID NOT ASK FOR THESE PROBLEMS AND DO NOT WANT TO PAY FOR SOMETHING IM NOT GETTING. I HAVE LOST ALOT BY NOT HAVING RELIABLE TRANSPORTATION AND ALL I SEEK IS A NEW GOOD RELIABLE SUV TO BUY AND WALK AWAY FROM THIS PROBLEMED TAHOE, WITH HELP FROM SOMEONE GM AND THE DEALERSHIP HAS NOT HELPED IN ANY WAY. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10072358May 10, 2004
TIRES:SIDEWALL
DRIVING APPROXIMATELY. 70-75 MPH, DRY ROAD, 79 DEGREES ON I-10. PASSING A SEMI-TRUCK, LOUD NOISE, VEHICLE STARTED SHAKING. REAR DRIVER SIDE TIRE SIDEWALL BLEW OUT, VERY LITTLE TREAD LEFT ON TIRE. VEHICLE WAS IN SHOP THE WEEK PRIOR FOR REG. MAINTENANCE TIRES WERE CHECKED, AIR OKAY, REPLACED MISSING CAPS, TREAD DEPTH WAS 10/32. 2002 CHEVY TAHOE HAS 30,000 MILES. APPROXIMATELY. $1400 DAMAGE TO VEHICLE PLUS A NEW TIRE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068473May 7, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FLUTTER/RATTLING COMPRESSOR LIKE SOUND WHEN ACCELERATING. APPEARS TO BE FROM A/C COMPRESSOR. FROM MY RESEARCH, OTHER OWNERS HAVE REPORTED SIMILAR COMPLAINTS. DEALER SAY THIS IS NOT A EQUIPMENT FAILURE ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071868April 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
WHILE TRAVELING 65 MPH, VEHICLE EXPERIENCED COMPLETE LOST OF TRANSMISSION. *PH THE VEHICLE EXPERIENCED A COMPLETE LOST OF TRANSMISSION. THE ENGINE HAD RUN FINE, BUT THE TRANSMISSION WOULD NOT ENGAGE. (THE RPM WENT UP AND THE TRANSMISSION WOULD NOT SHIFT) THE CONSUMER NOTICED A PUDDLE OF TRANSMISSION FLUID UNDER THE VEHICLE. THE SERVICE DEPARTMENT DETERMINED THAT A LOST OF FLUID WAS A RESULT OF A POORLY ATTACHED TRANSMISSION COOLER WITH FAULTY CONNECTIONS AND HOSE ASSEMBLIES. NEW COOLER LINES AND HOSE WERE INSTALLED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067534April 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED TRANSMISSION FAILED THREE TIMES. . FIRST YEAR THAT CONSUMER HAD THE VEHICLE HE HAD TO REPLACE TRANSMISSION. THEN, EXACTLY ONE YEAR LATER THE SAME THING HAPPENED. CURRENTLY, TRANSMISSION FAILED AGAIN. WHEN CONSUMER STOPPED AT A TRAFFIC LIGHT VEHICLE MOVED A LITTLE AND STARTED TO SHAKE. FINALLY, IT STOPPED DOING ANYTHING. CONSUMER FELT HE PURCHASED A LEMON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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