Chevrolet Suburban Complaints (2014)

59 consumer complaints on file.

#11705145December 15, 2025
AIR BAGS
Our 2014 Chevrolet Suburban has been garage-kept since it was purchased new. Within a year of the factory airbag recall replacement, the dashboard began cracking in two separate areas. The cracks have continued to spread despite the vehicle being consistently garage-kept and the regular use of a windshield sunshade.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535928August 1, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
Stopped at a stop sign. The vehicle suddenly lost all electrical power. Lights began flashing. Traction control system turned off and on. Then it went back to normal driving. I just had the Chassis Control Module Recall taken care of as well. The air conditioning is intermittently cutting its ability to cool then suddenly cooling again during this time. When the vehicle turned back on, the strong odor of fuel was present from the air vents. I had reported the issue before but was told by a dealer there is nothing wrong they could see beyond a visual inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519832May 1, 2023
STRUCTURE:BODY, STEERING, SUSPENSION
There is a technical service bulletin published (15-NA-082) that is the result of insufficient welds between the bracket and frame rail that hold the sway bar on the models listed in the TSB. Recently while on a road trip we experienced heavy (almost uncontrollable) truck swaying while on the high way. I now have to find someone with welding experience in order to fix this problem because I am concerned about the safety of my family driving this vehicle with this condition. Please consider a recall for this condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455972March 10, 2022
AIR BAGS
I received a safety recall for my suburban in 2021. I contacted the dealership and have been waiting for 1 year to get a call back from Chevrolet dealership so that they can proceed with the passenger airbag repair “safety recall”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443673December 13, 2021
UNKNOWN OR OTHER
Dash has cracked completely front to back on drivers side, and has several cracks around the air bag on passenger side. Nothing has happened to cause stress on the dash that would cause these cracks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441848November 28, 2021
UNKNOWN OR OTHER
The dashboard cracked at the edge of the airbag. Vehicle was not in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440483November 15, 2021
AIR BAGS
I cannot believe we don't have a repair for this yet. It is proven to be fatal, even a 2013 Chev Cruze incident caused a fatality. I want to know something about this fix and I want Chevrolet/GM to start fixing immediately. At this point, I am paying a lien on a vehicle that could be fatal and no one is talking about when it will be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438360October 27, 2021
AIR BAGS
The manufacture has not accommodated the repair/replacement of this dangerous part and it has been a lonnnnnnnng time. This is ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433367September 17, 2021
AIR BAGS
Takata Recall. The contact owns a 2014 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427830August 5, 2021
AIR BAGS
Takata Recall. The contact owns a 2017 Chevrolet Suburban. The contact received notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427836August 5, 2021
ELECTRICAL SYSTEM
The contact owns a 2014 Chevrolet Suburban. The contacts stated while driving at night at an unknown speed, the high-beam headlights were activated to see the roadway. Several unknown warning lights then became illuminated. The vehicle shuddered and jerked for approximately 30-40 seconds before resuming normal driving. The contact stated that the failure occurred after activating the high-beam headlights. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact felt unsafe driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427166July 30, 2021
UNKNOWN OR OTHER
Dashboard cracked at front passenger air bag and steering wheel like many other owners have experienced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421089June 15, 2021
SUSPENSION, UNKNOWN OR OTHER
Service suspension system & dash cracked by recalled airbag that we haven't been notified to fix yet on passenger side. Also small crack starting on drivers side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418749May 27, 2021
AIR BAGS
We need to sell this vehicle, which our company can not do with an open recall on it - the auction company will not allow it. I called Gene Messer Chevy and spoke with Keith & was told they CAN NOT repair yet As recall was listed in Feb, this is affecting our ability to dispose of vehicle in timely manner. My company is AgriSompo North America and the vehicle is located at our Lubbock Texas office.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413171April 21, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED AS TRANSMISSION CONTROL SYSTEM FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387335January 9, 2021
POWER TRAIN
TRANSMISSION RELEASED AT LIGHT ON HILL AND ROLLED BACK OUT OF CONTROL WITHOUT ABILITY TO MOVE FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376344November 25, 2020
AIR BAGS, UNKNOWN OR OTHER
CRACKED DASHBOARD. AFRAID IF IN ACCIDENT SHRAPNEL FROM CRACKED DASH WILL GO FLYING ESPECIALLY IF AIRBAGS ARE DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376077November 23, 2020
AIR BAGS
I SAW A RED STURDY SIGNAL ON THE DASHBOARD THAT STATES, "SERVICE AIRBAG SOON." THEN, SAW CNN NEWS OF THE RECALL AND 17 DEATHS. CAN I HAVE MY AIRBAG EXAMINED AND FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361067September 25, 2020
CHILD SEAT:HARNESS:STRAP/WEBBING
TL* THE CONTACT OWNS A DOREL JUVENILE GROUP MAXI-COSI CAR SEAT, MODEL NAME: PRIA 85, MODEL NUMBER: CC121BIZ, MANUFACTURED DATE: 05/07/2015 UTILIZED IN A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FRONT SCREWS USED TO SECURE THE HARNESS BUTTON UNSCREWED FROM THE HARNESS. ADDITIONALLY, THE REAR SCREW WAS HALFWAY UNSCREWED FROM THE HARNESS BUTTON. THE FAILURE CAUSED THE HARNESS STRAP TO BECOME FRAYED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CAR SEAT WAS NOT REPAIRED. THE MANUFACTURER ORDER A REPLACEMENT CAR SEAT WHICH WAS STILL PENDING ARRIVAL TO THE CONTACT.*DT*JB*DT THE CONSUMER SUBMITTED PHOTOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344169August 9, 2020
UNKNOWN OR OTHER
DASH IS CRACKED IN TWO PLACES ALSO INSIDE HANDLE IS MADE OF PLASTIC AND IT IS BROKEN. VEHICLE WAS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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