Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11144867November 2, 2018
AIR BAGS
TAKATA RECALL THE LOCAL CHEVROLOT DEALERSHIP REFUSES TO REMEDY MY AIRBAG RECALL. THEY STATE THEY DO NOT HAVE THE PART AND FAILED TO OFFER ME A SAFE ALTERNATIVE IN THE INTERIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144393October 31, 2018
UNKNOWN OR OTHER
DASH CRACKED ABOVE INSTRUMENT PANEL DASH CRACKED AT CORNER OF PASSENGER AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143762October 29, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE WAS PUT ON A LIFT AND IT WAS DISCOVERED THAT THE BRAKE LINE WAS CORRODED, CAUSING A LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE CONTACT CALLED THE ED BOZARTH CHEVROLET DEALER (877-721-4901, 3731 SW TOPEKA BLVD, TOPEKA, KS 66609) AND WAS TOLD THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000. *TT CONSUMER STATED BRAKE LINES CORRODED AND WAS LEAKING. UPDATED 12/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143550October 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
WHEN TRYING TO START PUT SUV THE KEY GWYS STUCK AND WON'T TURN AFTER THIS STARTED HAPPENING OUR STABILITY CONTROL SENSOR STARTED GOING OFF. IT USED TO TURN OFF ONE U SHUT OFF THE SUB BUT NOT IT'S ALWAYS ON. AND THE KEY WON'T TURN UNLESS U WIGGLE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142636October 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED PARKWAY CHEVROLET AT 832-534-0197 (LOCATED AT 25500 TX-249, TOMBALL, TX 77375) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED MULTIPLE CALLS HAVE BEEN MADE TO THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142662October 25, 2018
SERVICE BRAKES
BRAKES FAIL TO OPERATE AT SLOW SPEEDS. THIS HAPPENS WHEN I'M PULLING INTO A PARKING SPOT AT VERY SLOW SPEEDS WHILE IN MOTION. THIS IS A SEVERE SAFETY HAZARD AS I CAN'T PRESS THE BRAKE PEDAL TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142362October 24, 2018
ELECTRICAL SYSTEM
MY ENTIRE INSTRUMENT PANEL DOES NOT ALWAYS WORK WHEN I START MY TRUCK. IT WILL OCCASIONALLY COME TO LIFE AFTER DRIVING A BIT OR SOMETIMES IT DOESN'T WORK AT ALL. NO PATTERN AS TO WHEN, WHERE OR DRIVING CONDITIONS. STARTED A FEW MONTHS AGO WHERE IT WOULD ALWAYS WORK SHORTLY AFTER I STARTED THE ENGINE AND HAS PROGRESSIVELY GOTTEN WORSE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141961October 22, 2018
ELECTRICAL SYSTEM
I NOTICED CORRODED AND WHAT I WOULD CALL CHARRED OR BURNT WIRING ON THE WIRING HARNESS FOR THE REAR LIFT GATE OF MY SUBURBAN. I NOTICED IT WHEN I OPENED THE LIFT GATE TO GAIN ACCESS TO THE REAR OF THE SUBURBAN. IT APPEARS THAT THE RUBBER GROMMET MATERIAL PROTECTING THE WIRING HARNESS, WAS BURNT OR MELTED AWAY. THE RUBBER HOSE THAT SUPPLIES WATER TO THE REAR WINDOW WASHER/WIPER HAD A HOLE IN IT, AND MAY HAVE BEEN LEAKING WINDSHIELD WASHER FLUID ONTO THE WIRES FOR A TIME. THE WIRES WERE BARE IN SOME SPOTS, SOME OF THE WIRE INSULATION LOOKED MELTED/BURNT AWAY, AND THEY LOOKED CORRODED/WITH A GREEN COLOR TO THEM. THE CONNECTOR THAT CONNECTS THE HARNESS, TO THE REST OF THE ELECTRICAL SYSTEM, LOOKED LIKE IT HAS SOME BLACK/ POSSIBLY BURNT RESIDUE ON IT. I CAN TAKE A GUESS AT BEST, THAT BECAUSE OF THE HOLE IN THE RUBBER HOSE, WATER MAY HAVE BEEN LEAKING ONTO THE ELECTRICAL WIRING/CONNECTIONS WHEN I USED THIS FEATURE TO CLEAR DIRT FROM THE LIFT GATE WINDOW, BUT I DON'T REALLY KNOW FOR SURE IF THAT IS HOW THE DAMAGE TO THE WIRING HARNESS HAS OCCURED! THANKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141392October 19, 2018
SERVICE BRAKES
WHILE DRIVING IN STOP AND GO TRAFFIC BRAKES STOPPED WORKING. EVENTUALLY WAS ABLE TO COME TO A STOP BUT FELT LIKE I HAD TO FIGHT THE PEDAL TO PRESS IT DOWN HARD ENOUGH. KIDS WERE IN THE CAR AND WE WERE ALMOST T BONED AT AN INTERSECTION. DROVE TO A PARKING LOT AND WENT TO PARK AND HAD THE SAME PROBLEM, COULDN'T STOP AND ALMOST HIT THE PARKING BLOCK. HAVE 45000 MILES ON THE CAR. AT 40,000 THE AC STOPPED WORKING AND HAD TO PUT 1500 DOLLARS INTO A NEW AC - NOW WILL HAVE TO PUT 1500 DOLLARS INTO THE BRAKES AS THIS IS NOT COVERED UNDER WARRANTY. WHEN WILL CHEVY ISSUE A RECALL FOR THE PROBLEMS WITH THE 2015 BRAKES (AND AC)?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141183October 18, 2018
AIR BAGS
TAKATA RECALL DEALER SAYS NO OUTLOOK FOR REPAIR / REPLACEMENT OF AIRBAG UNDER THE RECALL. DEALER SAYS GM HAS NO PLANS FOR REPLACEMENT OR REPAIR REGARDLESS OF RECALL NOTICE. FIRST INQUIRED 7/20/2016, THEN 3/12/2017, 9/15/2017, 3/10/2018, AND 9/15/2018 RECEIVING SAME ANSWER / RESPONSE FROM GM DEALER. DEALER SAYS GM IS INTENTIONALLY SLOW WALKING THE SOLUTION AND THERE IS NOTHING THAT HE [DEALER] CAN / WILL DO ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140805October 17, 2018
UNKNOWN OR OTHER
CRACKED DASHBOARD. THE DASHBOARD IS CRACKED ON THE PASSENGER SIDE FROM THE AIRBAG TOWARDS THE WINDSHIELD AND ON THE DRIVERS SIDE STARTED AT THE SEAM AND IS CREEPING TOWARD THE STEERING WHEEL ABOVE THE SPEEDOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141134October 17, 2018
AIR BAGS
TAKATA INFLATORS. I HAVE A RECALL NOTICE. I HAVE REPEATEDLY CONTACTED THE LOCAL CHEVROLET DEALER PARK CHEVROLET KERNERSVILLE NC 336-310-0876 AS TO THE STATUS. THEY WILL NOT GIVE ME A ANSWER AS TO WHEN REPAIR PARTS WILL BE AVAILABLE. GOING ON 2 YEARS SINCE THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140624October 16, 2018
SERVICE BRAKES
VACUUM PUMP FAILED (ACCORDING TO DEALERSHIP) AT APPROX 56,000 MILES. ALMOST CAUSED A WRECK DUE TO LOSS OF BRAKES (WITHIN INCHES OF HITTING SOMEONE). THERE WERE NO WARNING LIGHTS/SIGNS/INDICATIONS OF FAILURE, SUDDEN AND COMPLETE LOSS OF BRAKE POWER. DRIVER HAD TO PRESS BRAKE PEDAL COMPLETELY TO THE FLOOR, ONLY THEN DID THE VEHICLE EVENTUALLY STOP AFTER SEVERAL FEET. PUMPED BRAKES TO CHECK FOR AIR IN LINE, PEDAL BECAME HARD AS A ROCK. LUCKILY THIS OCCURRED AT A LOW SPEED (PULLING UP TO A DRIVE THRU LINE). IF ON THE STREET AT HIGHER SPEED, ISSUE WOULD OF CAUSE A SERIOUS WRECK. WE WERE FORCED TO ABANDON THE VEHICLE, PARK IT OVERNIGHT AND TOW IT TO THE LOCAL CHEVROLET DEALER THE NEXT MORNING. BRAKES APPEARED TO WORK FOR TECH AT FIRST, BUT UPON FURTHER INSPECTION AND AFTER A CALL TO US FOR MORE INFO, THE VACUUM PUMP WAS SAID TO BE FAILING, LOSING BREAK POWER AFTER A COUPLE PRESSES OF THE PEDAL (HINTS WHY THIS FAILURE OCCURRED IN STOP-GO TRAFFIC). VACUUM PUMP IS BEING REPLACED AS WE SPEAK, BUT WE STILL DO NOT FEEL SAFE DRIVING A VEHICLE THAT CAN HAVE THIS MANY SAFETY ISSUES AT THIS PRICE POINT AND AT THIS AGE; BRAKES, VIBRATION AT HIGHWAY SPEEDS A.K.A THE "CHEVY SHAKE" THAT HAS NOT BEEN FIXED OR ACKNOWLEDGED BY CHEVROLET AFTER SEVERAL TRIPS TO DEALER, TIRE RECALLS, AN EXTENDED WARRANTY ON THE A/C DUE TO FAILURES (AND IT DID FAIL AT 36,000), AND NOW A POWER STEERING RECALL, JUST TO NAME A FEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140760October 16, 2018
AIR BAGS
I HAVE CONTACTED 5 DEALERSHIPS IN MY AREA INQUIRING ABOUT REPLACING THE AIRBAG. ONLY 1 RESPONDED TO MY INQUIRY, THAT ONE INFORMED ME THAT THEY HAVE NO IDEA WHEN THEY WILL BE ABLE TO REPLACE THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140221October 14, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IT KEEPS STALLING ON US. WE HAVE REPLACED ALL THE CENSORS, THE CONTROL MODULE AND WE EVEN REPLACED THE REAR END WE HAVE SPENT WELL OVERA THOUSAND DOLLARS AND THIS VEHICLE STILL WONT STAY RUNNING IT STALLS WON'T START WE HAVE FIXED EVERYTHING THE CODES ARE READING. THIS CONTINUES TO STALL IT SHUTS DOWN BY ITS SELF IT ALMOST KILLED MY WIFE AND KIDS A FEW TIMES I WANT THIS VEHICLE FULLY REPAIRED FOR FREE. I HABE ONE INCOME AND I CANT EVEN CATCH UP ON MY BILLS AS WE HAVE SPENT MORE ON HER VEHICLE TO STILL CAUSE PROBLEMS AND ME ALMOST LOOKING MY FAMILY MULTIPLE TIMES IN THIS VEHICLE. THIS VEHICLE WAS IN MOTION AND DRIVING DOWN A ROAD AND ALL OF A SUDDEN IT STALLED IT HAS DONE THIS MULTIPLE TIMES THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140259October 14, 2018
AIR BAGS, UNKNOWN OR OTHER
A CRACK FORMED ABOVE THE INSTRUMENT CONSOLE AND OVER THE TOP RIGHT CORNER OF THE PASSANGER AIRBAG ON THE DASH. THIS IS A SERIOUS CONCERN IF THE AIRBAG GOES OFF THERE WILL BE PLASTIC FLYING ALL OVER THE PLACE. I SEE A HISTORY OF HUNDRADS OF COMPLAINTS OVER THIS EXACT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139210October 9, 2018
SERVICE BRAKES
SINCE BUYING THIS CAR IN 2016 I HAVE HAD BRAKE PROBLEMS BUT DID NOT REALIZE. ANYTIME I PUT IT REVERSE OR FORWARD WHILE PARKING MY BRAKE PEDAL WOULD GET SO HARD., IT WAS VERY HARD TO STEP ON IT TO STOP THE CAR. COMPUTER KEPT SAYING BRAKE ASSIST AND I NEVER THOUGHT MUCH OF IT. PROBLEM CONTINUED TO GET PROGRESSIVELY WORSE WHERE I COULD NOT EVEN STOP THE CAR. I FINALLY TOOK IT INTO THE DEALERSHIP AND THEY REPLACED THE BRAKE VACUME PUMP. THERE WERE A FEW TIMES ESPECIALLY ON HILL PARKING THAT I THOUGHT I WAS GOING TO HIT ANOTHER CAR. IT ONLY HAPPENED WHILE PARKING, TRAFFIC OR DRIVE TROUGHS AT LOW SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133555October 5, 2018
UNKNOWN OR OTHER
WHILE IN PARK IN OUR DRIVEWAY, ENGINE TURNED OFF, AND KEYS IN MY HAND THE SUBURBAN ROLLED BACKWARDS DOWN OUR DRIVEWAY, KNOCKING ME DOWN AND ROLLING OVER MY LEG WHERE IT THEN STOPPED IN THE MIDDLE OF THE STREET. 911 WAS CALLED AND I WAS TRANSPORTED FROM THE SCENE TO THE HOSPITAL WHERE I WAS ADMITTED. WE ARE HIGHLY CONCERNED ABOUT THIS INCIDENT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11132841October 2, 2018
SERVICE BRAKES
I WAS DROPPING OFF MY CHILDREN AT SCHOOL AND HAD MY FOOT ON THE BRAKE WHILE THEY UNLOADED. AS I WAS DRIVING AWAY AT A VERY LOW SPEED (3 OR 4 MPH) I WENT TO BRAKE AROUND A CURVE IN THE PARKING LOT AND I COULD NOT DEPRESS MY BRAKE. I TRIED SEVERAL TIMES BEFORE THROWING THE CAR INTO PARK AND SLAMMING ON THE PARKING BRAKE TO GET THE CAR TO STOP. THIS OCCURRED IN A PARKING LOT FULL OF KIDS WALKING BY. I WAS VERY LUCKY NOT TO HAVE HIT SOMEONE. I THEN RELEASED THE PARKING BRAKE AND WITH MY FOOT ON THE BRAKE TRIED TO PUT THE CAR IN DRIVE AND AGAIN THE BRAKE WOULD NOT WORK SO I AGAIN USED THE PARKING BRAKE TO STOP THE CAR FROM ROLLING. AT THAT POINT I THOUGHT I WOULD TRY TO GUIDE THE CAR OUT OF THE THE WAY OF THE BUSES AND CHILDREN WITH THE EMERGENCY BRAKE SO I TURNED IT OFF COMPLETELY AND UPON RESTARTING THE CAR THE BRAKE WAS FUNCTIONAL AGAIN. I AM TAKING THE CAR TO CHEVY TODAY BUT THEY SAY THERE IS NO RECALL ON THE ISSUE HOWEVER, IN RESEARCHING WHAT COULD HAVE HAPPENED I HAVE FOUND MANY SIMILAR ACCOUNTS OF BRAKE FAILURE AT LOW SPEED IN 2015 SUBURBANS. I COULD HAVE EASILY KILLED SOMEONE IF I HADN'T THOUGHT QUICKLY TO THROW THE CAR INTO PARK AND USE THE EMERGENCY BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132847October 2, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
VACUUM PUMP WENT OUT WHILE DRIVING ON THE TURNPIKE AND THE BRAKES LOCKED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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