Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#707724June 21, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE ROAD I WAS ATTEMPTING TO MERGE INTO HIGHWAY TRAFFIC WHEN THE TRANSMISSION WENT TO SHIFT GEARS (THIS IS AN AUTOMATIC TRANSMISSION). THE TRUCK WENT TO DOWNSHIFT UPON ACCELERATING UP AND DROPPED OUT OF GEAR (GEAR SHIFT STILL IN DRIVE), THE RPMS WENT UP VERY HIGH, AS IF IN NEUTRAL. I LET OFF OF THE ACCELERATOR AND IT EVENTUALLY DROPPED INTO GEAR. THE TRANSMISSION BEGAN MAKING NOISES AND I ENDED UP HAVING IT TOWED TO THE DEALER BECAUSE IT WOULD NOT GO INTO ANY GEAR. THE DEALER, MILLER BROTHERS CHEVROLET, REPLACED SOME PARTS, INCLUDING A CRACKED INPUT HOUSING, AND RETURNED THE TRUCK TO ME. NOT LONG AFTER I RETURNED THE TRUCK WITH PROBLEMS SHIFTING BETWEEN GEARS; ALSO WHEN IT WOULD DOWNSHIFT WHEN ACCELERATING. THEY RETURNED THE TRUCK TO ME SAYING THEY COULD NOT DUPLICATE THE PROBLEM. THE VERY NEXT DAY IT WAS DOING THE SAME THING AND I DROVE IT TO THE DEALER AND DEMANDED THAT A SERVICE REPRESENTATIVE RIDE WITH ME IN THE VEHICLE. I DID NOT NEED TO DRIVE VERY FAR BEYOND THE DEALER'S LOT WHEN THE REPRESENTATIVE SAID TO TURN AROUND AND TAKE IT BACK. HE COULD FEEL AND HEAR WHAT WAS HAPPENING. THEY RETURNED THE TRUCK TO ME AGAIN AFTER REPLACING ANOTHER PART. ONCE AGAIN, IT BEAGAIN WITH THE SAME PROBLEM AND IS CURRENTLY AT THE DEALER (6/21/99).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838386June 17, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
INTERMITTENTLY WHEN WINDSHIELD WIPERS ARE ON THEY WILL BECOME INOPERABLE. THERE IS A RECALL FOR VEHICLES WITH THE SAME PROBLEM. HOWEVER, THIS VEHICLE IS NOT COVERED BY THE RECALL DUE VIN. DEALER HAS BEEN NOTIFIED. ALSO, MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840261June 17, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
SECOND TIME THAT FUEL INJECTION FAILED TO OPERATE PROPERLY. VEHICLE BEEN IN/OUT OF DEALER SHOP ON TWO OCCASIONS, AND CAUSE CANNOT BE FOUND. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707636June 17, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BOTH INCIDENTS WERE ALMOST IDENTICAL. I WAS TRAVELING APPROXIMATELY 35 MILES PER HOUR OR LESS AND HAD THE NEED TO STOP QUICKLY DUE TO OTHER VEHICLES IN FRONT OF ME. WHEN I APPLIED THE BRAKES IT FELT LIKE THEY WERE NOT WORKING AND THE PEDAL WENT TO THE FLOOR. THERE WAS NO PULSING OF THE BRAKES, JUST A NOISE THAT SOUNDED LIKE A LOUD GROAN. I DID NOT PUMP THE PEDAL, I JUST APPLIED HARDER AND HARDER PRESSURE UNTIL THE PEDAL WAS ON THE FLOOR, AND THE SUBURBAN CONTINUED TO ALMOST FREEWHEEL INTO THE BACK OF VEHICLE IN FRONT OF ME. LUCKILY NO ONE HAS BEEN SERIOUSLY INJURED YET. BUT IF A REMEDY IS NOT FOUND I AM SURE IT IS JUST A MATTER OF TIME UNTIL A CHILD RUNS OUT FROM BEHIND A PARKED CAR, AND IT WON'T JUST BE PROPERTY DAMAGE. I TOOK MY SUBURBAN TO GREY CHEVROLET TO HAVE THEM CHECK OUT THE BRAKES, AND THEY SAID ALL THAT ALL THEY COULD FIND WAS THAT THE MASTER CYLINDER WAS OVERFULL, AND BROUGHT THE LEVEL DOWN TO WHERE IT SHOULD BE. THE BRAKES DO NOT FAIL ALL THE TIME, IT IS INTERMITTENT. DUE TO THAT A PROBLEM IS HARD TO DEFINE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#839805June 15, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHEN BRAKES ARE APPLIED HARD, VEHICLE WOULD JERK TO LEFT & PULL OFF THE ROAD. HAD TAKEN VEHICLE TO MECHANIC & HAD NUMEROUS WORK DONE ON BRAKES. FINALLY DISCOVERED THAT THE BRAKE HOSES ARE COLLAPSING & NEEDED REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839841June 15, 1999
SEATS
THE FRONT DRIVERS SEAT BROKE OFF THE TRACKING AND ANCHOR SYSTEM, LEAVING THE SEAT FREE TO ROCK BACK AND FOWARDS WHILE DRIVING. THE SEAT MOUNTS BROKE DURING A SUDDEN BRAKE TO AVOID A COLLISION. MANUFATURER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839844June 15, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THERE IS A RECALL FOR 1994 SUBURBANS CONCERNING ERRATIC OPERATION OF THE WINDSHIELD WIPERS. THIS VEHICLE HAS THE SAME PROBLEM, BUT IS NOT COVERED UNDER THE RECAL DUE TO DATE OF MAKE/MODEL. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707584June 15, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839729June 14, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER IS EXPERIENCING THE SAME PROBLEM AS THE DESCRIBED IN RECALL FOR THE WINDSHIELD WIPERS. BUT THIS VEHICLE IS NOT INCLUDED IN RECALL DUE TO VIN. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707549June 14, 1999
WHEELS:LUGS/NUTS/BOLTS/STUDS
WE WERE TRAVELING ON I10 WEST BOUND ON FAIRLY GOOD PAVEMENT AT 70MPH AND THE REAR DRIVERS SIDE WHEEL BROKE OFF. RESULTING IN A CRASH. WE HAD NO WORK DONE TO THE WHEELS SINCE THE CAR WAS DELIVERED FROM THE DEALER. WE HAD NO INDICTION THAT A PROBLEM EXISTED UNTIL THE FAILURE. TWO LUG S:BOLTS BROKE AND THE REMAINING FOUR WERE STRIPED AND BENT. I AM TRYING TO FIND IF THE LUGS: BOLTS ON THE OTHER WHEELS CAN BE TESTED FOR FRACTURES AND DETERMINE A CAUSE OF THE ACCIDENT. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#546559June 12, 1999
STEERING
STEERING SENSOR FAILED CAUSING STEERING TO BIND MOMENTARILY-THEN FULL POWER ASSIST OCCUR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707456June 11, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORK INTERMITTENTLY AND WASHER SELDOM WORKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839471June 11, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
INTERMITTENTLY WINDSHIELD WIPERS BECOME INOPERABLE. A RECALL HAS BEEN ISSUED ON THE MAKE/ MODEL AND YEAR, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN#. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707428June 10, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER WORKED INTERMITTENTLY. THE DEALER REPLACED THE WIPER PULSE BOARD AND SAID IT WAS DOING THE SAME THING THE PULSE BOARDS DID THAT WERE RECALLED. BUT THE RECALL WAS FOR CARS 94 TO 5-96, MY CAR WAS MADE IN 8-96 AND WAS NOT UNDER THE RECALL. I SPOKE WITH CHEVROLET AT 1-800-222-1020 CLAIM # 990317773 AND WAS TOLD DUE TO THE AGE AND MILAGE OF MY CAR THEY WOULD NOT COVER IT. THIS CAR IS NEWER THAN THE CARS THEY RECALLED AND HAS THE SAME PROBLEM. ADDITIONAL RECALLS NEED TO BE MADE ON THIS PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839135June 9, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT ANY SPEED VEHICLE IS STALLING AND JERKING. IT FEELS LIKE SOMETHING IS FALLING OFF THE VEHICLE. ALSO, WHEN APPLYING BRAKES, THEY GO STRAIGHT TO THE FLOORBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836568June 8, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
STARTED ENGINE AND CHECKED THE COOLANT AND THERE WAS SEEPAGE. SHOOK THE ADAPTER AND IT BROKE OFF AND ALL COOLANT WAS LOST. CONSUMER TOOK VEHICLE TO GOODYEAR, ENGINE COOLANT CONNECTOR AND BELT TENSIONER WERE REPLACED. CHEVROLET AREA REPRESENTATIVE SAID IT WAS A KNOWN PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837340June 8, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
WHILE VEHICLE WAS BEING DRIVEN DRIVER EXPERIENCED A LOSS OF POWER. AFTER PULLING TO THE SIDE OF THE HIGHWAY, DRIVER SAW SMOKE AND FIRE COMING FROM THE BACK OF VEHICLE.. FIRE WAS PUT OUT BY THE FIRE DEPARTMENT. FIRE BELIEVED TO HAVE STARTED IN THE TRANSMISSION AREA. THE TRUCK HAS BEEN TOTALLED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#837585June 8, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WHENEVER IT'S RAINING OR SNOWING & THE WINDSHIELD WIPERS HAVE TO BE USED, THEY WOULD NOT WORK PROPERLY. WOULD STOP VEHICLE & GET OUT TO JIGGLE THEM IN HOPE THAT THEY WOULD WORK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838975June 7, 1999
STEERING: STEERING WHEEL/HANDLE BAR
IE98079, WHILE DRIVING STEERING SYSTEM MALFUNCTIONED, CAUSING THE STEERING WHEEL TO BE "TOO LOOSE" WHICH MAY RESULT A LOSS OF VEHICLE CONTROL. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707266June 7, 1999
SEATS:FRONT ASSEMBLY:RECLINER
THE REAR SEAT WHICH PROVIDES ACCESS TO THE REAR MOST SEATING, FLIPS FORWARD AND SLIDES FORWARD, UPON RELEASE OF A LEVER. THIS COMPONENT FAILED DUE TO FAULTY DESIGN IN THE FIRST 10 MINUTES WE OWNED THE CAR. THE SEAT LATCH WOULD NOT RELEASE (THE METAL "L" SHAPED BAR - FELL OUT OF THE HOLE IN THE LEVER MECHANISM). DRIVING HOME FROM THE DEALERSHIP, WE NEEDED TO BRAKE SUDDENLY AND THE SEAT LATCH GAVE WAY, THE SEAT FLEW FORWARD WITH OUR CHILD IN THE SEAT - THE SEATBELT RESTRAINED THE CHILD FROM MOVING FORWARD - BUT THE SEAT WAS FREE TO MOVE FORWARD - CRUSHING OUR CHILD BETWEEN THE SEAT AND THE SEATBELT. SHE SCREAMED IN PAIN AND WAS SCARED TO RIDE IN THIS SEAT. THE SEAT LATCH CAUGHT AGAIN AFTER BRAKING WHEN OUR SON IN THE SEAT BEHIND HER PULLED HER LOOSE SEAT BACK UNTIL IT LATCHED AGAIN. HOWEVER, WHEN WE PULLED OVER - THE LATCH FAILED TO ACTIVATE AND RELEASE THE SEAT TO LET EVERYONE OUT OF THE BACK SEAT. THIS IS A CLEAR MANUFACTURER'S DEFECT AS IT OCCURED COINCIDENTALLY IN ANOTHER SUBURBAN THAT WE WERE CONSIDERING BUYING THE DAY BEFORE. WE NEED THIS SEAT DUE TO OUR FAMILY SIZE. WE MUST REQUEST A RECALL AND REMEDY TO THIS DEFECTIVE LATCH SYSTEM DESIGN BEFORE A CHILD IS SERIOUSLY INJURED OR KILLED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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