Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#861157May 1, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH RESULTED IN A CRASH. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM, NOR DUPLICATE IT. GNC OFFERS NO HELP. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#722028April 27, 2000
SEATS
METAL SEAT FRAME "PART #12472585" 4 BOLTS THROUGH FRAME ARE USED TO CONNECT DRIVER SEAT. METAL WILL BREAK WHERE THE FRAME IS ATTACHED ALLOWING SEAT TO PULL UP OR DROP DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721938April 26, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:WINDSHIELD, ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, STEERING:HYDRAULIC POWER ASSIST:PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
FUEL PUMP AND SENDING UNIT MELTED AND SHORTED OUT CAUSING CAR TO STALL ON THE ROAD.TORQUE CONVERTOR REPLACED/ TRANS RECONDITIONED, POWER STEERING BOX LEAKING/ REPLACED. BOTH CATALYTIC CONVERTERS REPLACED,AC COMPRESSOR REPLACED. NUMEROUS COOLANT LEAKS FIXED. WINDSHIELD REPLACED DUE TO DEFECT. BATTERY REPLACED DUE TO ACID LEAK. WHATS NEXT? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721970April 26, 2000
SUSPENSION:REAR
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721972April 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING 65 MPH AND TOWING A BOAT ON INTERSTATE WHEN TRANSMISSION "WENT OUT" (UNDER 50,000 MILES) ALMOST CAUSING COLLISION. EMPLOYEE OF DEALERSHIP ADVISES GM HAS HAD PROBLEM WITH TRANSMISSIONS OVERHEATING BUT NO RECALL OR SERVICE BULLETINS. PURCHASED NEW TRANSMISSION WITH SUPPOSEDLY "CORRECTED" PROBLEM. NEED HELP TO SEE IF GM WILL HELP COVER ANY COSTS WITH PROBLEM THEY WERE AWARE OF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860958April 26, 2000
SEAT BELTS
ALL SEAT BELTS ARE UNBALE TO STAY TIGHTENED. DEALER WAS NOT NOTIFIED. PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860903April 25, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING AT ANY SPEED CONSUMER STEPPED ON BRAKES, AND COULD FEEL VIBRATION FROM THE FRONT. ALSO, EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721863April 24, 2000
STEERING
PLEASE NOTE THERE SEEMS TO BE A PROBLEM IN STEERING THAT ALLOWS STEERING PRESSURES TO CHANGE WHILE TURNING WHEEL, IT IS AN ODD FEEL THAT IS NOTICED AT LOW SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721881April 24, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
SEAL IN TRANSMISSION FAILED ALLOWING TRANSMISSION TO FLOOD WITH TRANSMISSION FLUID AND DISABLE TRANSMISSION AND HENCE VEHICLE OPERATION. VEHICLE WAS LEFT DISABLED IN TRAFFIC LANE FOR ONE HOUR WAITING FOR TOW TRUCK. TRANSMISSION HAD BEEN SERVICED 1,378 MILES EARLIER ON 2/24/00 BY REFERENCED DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721782April 21, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
THE PROBLEM IS ,IT GOES THROUGH A SET OFF BRAKE SHOES ABOUT EVERY 4 MONTHS.THE IS NOT PULLING A TRAILER OR ANYTHING. THE WIFE JUST DRIVES TO WORK EVERY DAY. ABOUT 10 MILES ROUND TRIP.THE CALIPERS ARE IN GOOD SHAPE AND PARTS MOVE FREELY.THE DRIVER SIDE USUALLY HAS THE PROBLEM.THE INSIDE PAD WILL COMPLETELY WEAR OUT ,WITHOUT REALLY EVEN TOUCHING THE OUTSIDE PAD. I HAVE BEEN TOLD BY MANY SOURCES THAT THERE IS A RECALL FOR THE PORPORTIONING VALVE THAT GOES BACK SEVERAL YEARS,BUT I CAN'T FIND IT. HELP PLEASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721693April 19, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
THE BRAKING SYSTEM IN THIS CAR IS TOTALLY INADEQUATE TO PROVIDE SAFE BRAKING. FAR TOO MUCH PRESSURE IS REQUIRED TO REACH MAXIMUM BRAKING. CHEVROLET SERVICE TECHINICANS SAY THE PROBLEM IS THAT THE REAR BRAKES OFTEN LOSE TENSION AND HTE VEHICLE BECOMES TOTALLY RELIANT ON ONLY THE FRONT BRAKES TO STOP. THIS IS EXCEPTIONALLY DANGEROUS. THE CAR HAS BEEN IN FOR SERVICE ON THE BRAKES AT LEAST A HALF DOZEN TIMES, WITH TEMPORARY RESULTS. CHEVROLET TECHNICIANS SAY THE BRAKES ARE THE MOST COMMONLY COMPLAINED ABOUT FEATURE OF THIS CAR. THE 2000 MODEL YEAR HAS A TOTALLY REDESIGNED AND MORE EFFECTIVE REAR DISC SYSTEM. THE MODELS EQUIPPED WITH INEFFECTIVE REAR DRUMS SHOULD HAVE A REQUIRED REAR DISC RETROFIT OR OTHER PERMANENT SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860594April 19, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE TRAVELING AND WHEN DEPRESSING THE BRAKES VEHICLE WOULD TRAVEL TO THE RIGHT. DEALER HAS BEEN CONTACTED , AND STATED BRAKES UNEVENLY WORE OUT. PLEASE PROVIDE FURTHER INFORMATON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860484April 18, 2000
STEERING
WHILE DRIVING AT HIGHWAY SPEEDS AND WHEN HITTING A BUMP, STEERING WILL JUMP TO THE RIGHT AND BEGIN TO DRIFT. DEALER HAS BEEN CONTACTED AS HAS ALIGNED AND ADJUSTED STEERING WITH NEW TIRES, PROBLEM STILL EXISTS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721484April 14, 2000
SEAT BELTS:FRONT:WEBBING
ON 4-8-00 I WAS STOPPED IN A PARKING LOT . MY 6 YEAR OLD SON WAS SITTING IN THE REAR DRIVERS SIDE IN THE LAST BENCH. HE REPORTS TURNING AROUND TO LOOK BEHIND THE SEAT . HE STATED TO CRY WHEN I FOUND HIMM HE HAD THE SEATBELT AROUND HIS NECK WITH VERY LITTLE ROOM LEFT TO BREATHE. I TRIED VERY BRIEFLY TO HELP HIM. THE SEATBELT WOULD ONLY TIGHTEN. I RELEASED THE BUCKLE. MY SON HAD SECONDS TO BE SAVED FROM CHOKING TO DEATH. THANK GHOD MY OLDER SON RAN OUT OF THE CAR AND SOMEONE HAD A POCKET KNIFE AND WE CUT THE SEATBELT. MY FINGER HELD THE SEATBELT AND MY SON FROM MOVING AND HAVING THE SEATBELT SQUEEZE TIGHTER. IF I WERE ALONE IN THE CAR MY SON MAY NOT BE ALIVE TODAY. I NOW CARRY A SCISSOR WITH ME IN THE CAR. I NEVER WANT THIS TO HAPPEN TO ANYONE ELSE. PLEASE LOOK INTO THIS SEAT BELT SYSTEM. MY UNDERSTANDING IS THE SEATBELT SYSTEM IS MADE FOR THE SAFETY OF CAR SEATS. MY CHILDREN HAVE OUTGROWN CARSEATS . I NEED THIS SYSTEM TO BE SAFE FOR THEM!!! I HAVE NOT HAD MY SEATBELT REPAIRED YET. I AM WAITNG FOR THE PART FROM GM. GM WAS CONTACTED. THEY TOLD ME SINCE MY SON WAS NOT SEVERELY HURT THIS MATTER MAY NOT BE INVESTIGATED. MY PEDIATRICIAN GAVE ME THIS WEBSITE. MY SONS NECK WAS BRUISED. MY SON WAS VERY TRAUMATIZED. I HAVE TO CONVINCE HIM THE SEATBELT WON'T HURT HIM AND THAT HE HAS TO WEAR IT. I HAD ACHRYSLER TOWN AND COUNTRY LXI 1996. THIS CAR DID NOT HAVE THIS SEATBELT SYSTEM. PLEASE HELP ME. WE SPENT 40000 DOLLARS ON A NEQW CAR THAT WAS SUPPOSED TO BE SAFER FOR MY CHILDREN. I WOULD LIKE MY OLD SEATBELT SYSTEM IN MY NEW CAR? THE FRONT SEATS IN THE SUBURBAN ARE FINE,THEY ARE ADIFFERENT SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#721293April 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER FAILURE DURING HEAVY RAINFALL AT NIGHT, AND BRAKE FAILUR.: VEHICLE AHEAD ABLE TO MOVE TO AVOID COLLISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721278April 10, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
THE REAR AXLE SEAL CONTINUALLY FAILED, ALLOWING GEAR OIL TO SOAK THE REAR BRAKE SHOES. THE OIL SOAKED REAR BRAKE SHOES CAUSE MANY PROBLEMS, MANY AFFECTING THE ABS SYSTEM, AND DIRECTIONAL STABILITY OF THE VEHICLE DURING STOPS, THE DISTANCE REQUIRED TO STOP, AND A GENERAL POOR FEELING OF THE BRAKE SYSTEM. THE OIL SOAKED REAR BRAKE SHOES CAUSE THE REAR WHEELS TO LOCK UP AT LOW SPEEDS WHEN THE BRAKE IS APPLIED, ESPECIALLY WHEN THE CONDITIONS ARE WET. UNDER ALL BRAKING CONDITIONS, THE VEHICLE WILL PULL TO ONE SIDE OR THE OTHER. BECAUSE THE REAR BRAKES ARE NOT CONTRIBUTING TO SLOW THE VEHICLE DOWN, AS DESIGNED, THE FRONT BRAKES DO MORE OF THE STOPPING, AND THE ABS IS MORE APT TO DETECT AN ACTUAL SKID. THE ABS, UNLOCKS THE LOCK WHEEL, THUS OVERLAODING THE OTHER FRONT WHEEL, CAUSING THAT WHEEL TO SKID, AND THE ABS UNLOCKS THAT WHEEL NEXT. THIS CYCLE CONTINUES, CAUSING THE BRAKE PEDAL TO TRAVEL TOWARDS THE FLOOD, AND THE VEHICLE TO PULL TO EACH SIDE REPEATEDLY. THE SYMPTOMS I AM REPORTING ARE REPORTED AT YOUR WEB SITE HUNDRES OF TIMES. IT IS TIME THE GENERAL MOTORS IS FORCED TO DO SOMETHING ABOUT THE BRAKE PROBLEMS, MANY OF WHICH MAY BE TRACED TO LEAKY RER AXLE SEALS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#721291April 10, 2000
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
METAL RIGHT FRONT INNER FENDER SHIELD HAS BEEN RUBBING AGAINST HIGH PRESSURE REFRIGERANT LINE CAUSING THE LINE TO FAIL, RELEASING ALL A/C REFRIGERANT TO THE ATMOSPHERE. AIR CONDITIONER IS NOW INOP PREVENTING PROPER OPERATION OF WINDSHIELD DEFOG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860015April 10, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER STATED WHEN GOING DOWN HILL ON A GRADE TRAVELING 35MPH, WHEN HE GOT TO THE BOTTOM AND APPLIED THE BRAKES, THE VEHICLE DID NOT STOP, BRAKES HAD OVERHEATED, CONSUMER COULD SMELL THE BRAKE SHOES AND PADS, VEHICLE WAS TAKEN INTO THE DEALER, AND THEY NOTICED THE ROTORS AND DRUMS WERE OVERHEATED, THE REPLACED THE REAR BRAKE SHOES, DEALER MENTIONED IT WAS AN AFTERMARKET PRODUCT. *AK. CONSUMER STATED THE BRAKES ON THE VEHICLE OVERHEATED, BOILING THE BRAKE FLUID AND BLOWING THE DRUMS AND THE ROTORS, CONSUMER BELIEVES THE BRAKES ARE UNDER-DESIGNED FOR THE WEIGHT OF THE VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551799April 7, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
RECALL COMPONENT FAILED PRIOR TO RECALL NOTIFICATION CONSUMER WAS DENIED REIMBURSEMENT(98V-150). YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711125April 7, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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