Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#729324August 28, 2000
TIRES
I AM EXTREMELY CONCENED THAT I HAVE NOT HEARD THAT THE FIRESTONE PROBLEM EXTENDS TO THEIR FIRE HAWK LINE OF TIRES. I HAD THREE FAILURES OF THESE TIRES, ALL TREAD SEPARATIONS, WITHIN A ONE YEAR PERIOD. AFTER THE FIRST SEPARATION THE FAULTY TIRE WAS REPLACED. AFTER THE SECOND SEPARATION, IF I REMEMBER CORRECTLY, ALL THE TIRES IN THE PRODUCTION SERIES WERE REPLACED. AFTER THE THIRD SEPARATION I REPLACED ALL THE TIRES WITH ANOTHER BRAND. FROM MY PERSONAL EXPERIENCE THE PROBLEM WITH THE FIRE HAWKS IS JUST AS POTENTIALLY LETHAL AS THOSE CURRENTLY UNDER INVESTIGATION AND THIS NEEDS TO BE ADDRESSED BEFORE MORE PEOPLE ARE KILLED. BY THE WAY, MY TIRES WERE NOT UNDERINFLATED AND THE SUBURBAN WAS NOT BEING DRIVEN WITH A UNUSUALLY HAVY LOAD. THESE TIRES WERE JUST DEFECTIVE.( DOT NUMBER: TIRE SIZE: P275/60R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729339August 28, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
POST ON BATTERY BROKE OFF. BATTERY ACID HAD LEAKED FROM THE BREAK. TRANSMISSION FAILED, FLUID LEVEL HAD BEEN CHECK APPROXIMATELY 10 DAYS PRIOR TO FAILURE. FLUID LEVEL WAS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868893August 28, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE TRAVELING VEHICLE STALLED . DEALER CHECKED AND NOTICED FUEL PUMP NEEDED TO BE REPLACED. PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868962August 28, 2000
TIRES:TREAD/BELT
PE00 020; WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND HAD A BLOWOUT ON THE REAR TIRE. CONSUMER LOST CONTROL. VEHICLE SPRUNG AROUND AND WENT INTO FOUR LANE TRAFFIC, AND A GASOLINE TRUCK RAN INTO IT. TIRES WERE FIRESTONE #AT STEEL MS/RADIAL R4S .*AK TIRE SIZE IS (P235 85 R16), AT THE TIME OF THE ACCIDENT THE DRIVER AND THE PASSENGERS CLAIMED NO INJURIES, HOWEVER SINCE THEN THE DRIVER HAS HAD SEVERE SHOULDER PAIN DUE TO THE ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#868954August 28, 2000
TIRES:TREAD/BELT
PE 00 020/TIRE TREAD SEPARATION: RIGHT REAR TIRE EXPERIENCED A TREAD SEPARATION WHILE TRAVELING AT HIGHWAY SPEED OF 65 MPH, DRIVER AND THREE PASSENGERS IN A 1995, CHEVROLET SUBURBAN. ORIGINAL EQUIPMENT; P245/75R16; AND DOT# VN11B1A165. NO INJURY REPORTED AND FIRESTONE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729274August 27, 2000
TIRES:TREAD/BELT
TREAD SEPARATION AND TIRE BLOW OUT( DOT NUMBER: TIRE SIZE: LT24575R16 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#729286August 27, 2000
TIRES
THE TIRE BLEW OUT WHILE DRIVING AT HIGHWAY SPEED. THE ENTIRE SIDE WALL BLEW OUT COMPLETLY. THE POLICE SAID THEY HAD NEVER SEEN SUCH A FAILURE BEFORE. I AM CONCERNED THAT THIS IS RELATED TO THE CURRENT FIRESTONE TIRE DEFECTS. THIS VEHICLE IS USED TO TRANSPORT CHILDREN WITH AND THERE WERE 4 OCCUPANTS IN THE VEHICLE AT THE TIME OF THE ACCIDENT. LUCKILY NO ONE WAS INJURED.( DOT NUMBER: TIRE SIZE: LT24575R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729227August 26, 2000
TIRES
DEAR NHTSA, I HAD MANY TIRE FAILURES WITH MY FIRESTONE ATX II TIRES. I PURCHASED THEM WHEN MY CAR HAD 57,358 MILES ON 03/19/94. I DROVE APPROXIMATELY 20,000 MILES PER YEAR. ALL THE PREVIOUS TIRE FAILURES WERE BLOWOUTS I HAD WHILE DRIVING WITH MY FAMILY ON THE HIGHWAY. EACH TIME I WENT TO THE FIRESTONE SERVICE CENTER FOR PRORATED TIRE REPAIRS. THEY KEPT TRYING TO BLAME MY BLOWOUTS ON MY ALUMINUM WHEEL RIMS ALTHOUGH I NEVER HAD ANY PROBLEMS WITH MY PREVIOUS UNIROYAL TIRES. IN 1998 AFTER YET ANOTHER TIRE PROBLEM I SWITCHED TO MICHELINS, AND I HAVE SINCE SOLD THE VEHICLE IN 8/99. AT THE TIME OF THESE PROBLEMS, I WAS CONCERNED AS TO THE AMOUNT OF BLOWOUTS I HAD, AND UNTIL THE RECALL CAME OUT I THOUGHT IT MIGHT BE OF SOME RELEVANCE TO YOU. I HAVE ALL MY ORIGINAL PAPERWORK FROM FIRESTONE. MANY OF THE REPLACEMENT TIRES I HAD CARRIED IN TO THE STORE SO I DON'T HAVE EXACT MILAGE OF THE TIRES. I DO POSSIBLY HAVE AT LEAST ONE OF THESE TIRES ON MY PROPERTY BUT IT WOULD REQUIRE SOME EFFORT TO RETRIEVE AND FIND IT. I BELIEVE THAT THE PROBLEM WITH THESE TIRES HAS BEEN GOING ON FOR A LOT LONGER THAN FIRESTONE HAS LED ME TO BELIEVE AND I WOULD BE WILLING TO HELP YOU IN ANY WAY I CAN. I AM ALSO GOING TO CONTACT FIRESTONE' S WEBSITE AND GIVE THEM THIS INFORMATION AS WELL. SINCERELY LISA R. KING( DOT NUMBER: ? TIRE SIZE: P235-75-15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868798August 26, 2000
SEAT BELTS:FRONT:RETRACTOR, VISIBILITY:WINDSHIELD WIPER/WASHER
PASSENGER SEAT BELT IS STUCK, WOULD NOT UN OR RETRACT FROM THE RETRACTOR, LEAVING OCCUPANT WITHOUT ANY RESTRAINTS DURING A VEHICLE CRASH; ALSO 98 V 150 001/WINDSHIELD WIPER WIRING: VEHICLE EXPERIENCE A WINDSHIELD WIPERS TO WORK INTERMITTENTLY OR NOT AT ALL, CAUSES REDUCING DRIVER'S VISIBILITY AND INCREASING THE RISK OF VEHICLE CRASH. DEALER NOTIFIED AND INFORMED THAT VEHICLE VIN# WAS NOT COVER UNDER A MFR'S RECALLS. PLEASE PROVIDE ANY FURTHER DETAILS:
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729100August 25, 2000
TIRES:TREAD/BELT
TWO TIRES HAD TREAD SEPARATION, FORTUNATLY ROUGH RIDE NOTICED, TIRES REPLACED WITH COOPER TIRES.( DOT NUMBER: TIRE SIZE: LT 245/70R )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729057August 25, 2000
TIRES
RIGHT REAR FIRESTONE TIRE CAME APART. THE OUTER TREAD SEPARATED FROM THE INNER CORDS. THIS TIRE IS NEW AND THE AIR PRESSURE WAS CHECKED.( DOT NUMBER: TIRE SIZE: 245/75/16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729109August 25, 2000
TIRES
FRONT PASSENGER SIDE TIRE SHOWED CUPPING, NOW ALL 4 TIRES SHOW SIDEWALL CRACKING AND TREAD CRACKING (BOTH ON THE TREAD FACE AND SIDEWALL). TIRE LIFE I ALMOST OVER AT LESS THAN 24000 MILES DESSPITE PROPER INFLATION AND ROTATION CCNDDUCTED SINCE VEHICLE WAS PURCHASED. DUNLOP TIRES INSTALLED ON ANOTHER VEHICLE AT SAME ADRESS FOR A LONGER PERIOD OF TIME ANDD WITH MUCCH GREATER MILEAGE SHOW NONE OF THESE SIGNS.( DOT NUMBER: URBM053261 TIRE SIZE: LT245/75R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868760August 25, 2000
TIRES:TREAD/BELT
PE 00 020/TRIE TREAD SEPARATION: WHILE TRAVELING AT HIGHWAY SPEED OF 60 MPH, RIGHT REAR TIRE EXPERIENCED A TREAD SEPARATION ON A 1990 CHEVROLET SUBURBAN, AFTERMARKET EQUIPMENT; P235/75R15; DOT# UNAVAILABLE. DRIVER / TWO PASSENGERS INVOLVED, NO INJURY REPORTED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK FIRESTONE WILDERNESS AT P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553986August 24, 2000
ELECTRICAL SYSTEM:HORN
CONSUMER HAS TAKEN VEHICLE TO DEALER TO GET THE HORN BUTTON TO HONK EASIER, DEALER REFUSES TO MAKE CHANGE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728918August 24, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VERY POOR, UNSAFE, BRAKE PERFORMANCE, DANGEROUSLY LONG STOPPING DISTANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728922August 24, 2000
TIRES
AS IN OTHER FIRESTONE FAILURES THE TREAD RIPED AWAY FROM THE TIRE COMPLETELY LEAVING THE SIDEWALL INTACT...( DOT NUMBER: TIRE SIZE: P225/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868581August 24, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
POTENTIAL FOR FUEL TANK TO EXPLODE. FUEL PUMP CONNECTED OVERHEATED, AND THE GREY WIRE MELTED. THIS WAS CAUSED BY CONNECTOR TO FUEL PUMP WHICH WAS TOO SMALL. DEALERSHIP WAS AWARE OF THE POTENTIAL PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868550August 24, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 65 MPH TREAD ON THE DRIVER'S REAR SIDE TIRE CAME OFF. DRIVER WAS ABLE TO CONTROL VEHICLE. TIRE WAS ON A 1995, SUBURBAN, TIRE SIZE LT24575R16, ORIGINAL TIRE EQUIPMENT. ABOUT ONE MONTH LATER,TREAD CAME OFF THE REAR PASSENGER'S SIDE TIRE. FIRESTONE PAID FOR DAMAGES DONE TO TRUCK. OWNER RECEIVED A PRORATION ON THE TIRES.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728784August 23, 2000
TIRES
ON SUNDAY, MAY 14, 2000, I WAS TRAVELING SOUTH ON INTERSTATE 95 IN MY 1996 CHEVROLET SUBURBAN. APPROXIMATELY MIDWAY THROUGH CONNECTICUT THE RIGHT REAR TIRE CAME APART CAUSING DAMAGE TO WHEEL, BRAKE LINES, HEATER HOSES AND HEATER CORE FOR REAR HEATER. I DID NOT HIT ANYTHING NOR DID I NOTICE ANY PROBLEMS PRIOR TO THIS INCIDENT. THESE TIRES WERE PURCHASED NEW IN JANUARY 2000 WITH 39441 MILES ON THE ODOMETER. THE APPROXIMATE MILAGE WHEN THE INCIDENT OCCURED WAS 46500. I WAS TOLD BY FIRESTONE'S LEGAL OFFICE THAT THE REASON WAS MY DRIVING FOR AN UNKNOWN PERIOD OF TIME WITH LOW TIRE PRESSURE. I CHECKED THE TIRE PRESSURE PRIOR TO LEAVING A RELATIVES HOUSE THAT MORNING AS WELL AS VISUALLY CHECKING THEM AT LUNCH. THE INCIDENT OCCURED AT APPROX. 2:00PM. I ALSO RELIGIOUSLY CHECK THE TIRE PRESSURE WEEKLY. AT NO TIME DID I FIND A TIRE LOW.( DOT NUMBER: TIRE SIZE: LT245/75R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001605August 22, 2000
TIRES
TIRE BLOWOUT ON HWY 59 IN HOUSTON, WHILE TRAVELING 65-70 MPH, REAR PASSENGER SIDE TIRE, REPLACE TIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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