Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#871982October 2, 2000
TIRES:TREAD/BELT
PE-00-020 REPLACEMENT TIRES ON A 1996 CHEVY SUBURBAN, TIRE SIZE LT24575R16, DOT NUMBER VN11B1A, TIRE HAVE ABOUT 35 THOUSANDS MILES ON THEM. WHEN DRIVING CONSUMER NOTICED VIBRATION COMING FROM THE FRONT END, CONSUMER HAD TIRES INSPECTED AND RIGHT REAR TIRE WAS SHOWED EVIDENCE OF TREAD SEPARATION. CONSUMER ALSO EXPERIENCED A PROBLEM WHEN DRIVING 70 MPH THE LEFT REAR ENTIRE TREAD SEPARATED FROM THE TIRE. TIRE WAS REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872049October 2, 2000
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 55 OR 60 MPH TREAD ON THE REAR PASSENGER'S SIDE TIRE CAME COMPELETELY OFF, BEATING THE TRUCK TO PIECES. DRIVER WAS ABLE TO CONTROL TRUCK. ORIGINAL TIRE EQUIPMENT ON A 1996, SUBURBAN. TIRE SIZE LT24575R16. TIRE MILEAGE ABOUT 26,000 MILES. OWNER REPLACED TIRE WITH THE SAME TIRE. FIRESTONE WAS NOT CONTACTED ABOUT THE TIRE. CHEVROLET REPAIRED TRUCK, AND OWNER RECEIVED A NEW TIRE FREE OF CHARGE. *AK THE VEHICLE DEALER REPAIRED DAMAGED CAUSED BY THE TIRE FAILURE AS WELL AS REPLACED THE TIRE AT NO COST TO THE CUSTOMER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872003October 2, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE ARE NON RESPONSIVE AND A SAFERY HAZARD, BRAKING SYSTEM NOT TO RESPOND WHEN APPLIED. STOPPING DISTANCE IS INCREASED. THE DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733122October 1, 2000
TIRES
AT LEAST ONE OF THE FRONT TIRES STARTED MAKING A RAPID, VIBRATING, SLAPPING NOISE THAT WAS VERY UNUSUAL, AND MUCH FASTER THAN THE ROAD JOINTS. I WAS GOING 70 MPH WHEN THE NOISE STARTED. MY WIFE AND I AND TWO KIDS WERE SCARED. WE PULLED OVER AND I LOOKED AT ALL THE TIRES. NO OBVIOUS DEFECTS FROM A VISUAL INSPECTION. WE RESUMED, AND THE NOISE RESUMED AT 70. WE DROVE AT ABOUT 50 ON THE REST OF THE TRIP, AND HAVE BEEN AFRAID TO TAKE THE SUBURBAN ON THE HIGHWAY SINCE. I READ IN THE PAPER TODAY THAT THERE IS A NATIONAL INVESTIGATION OF THE STEELTEX R4S FOR DEFECTS. I CONTACTED FIRESTONE TWICE PREVIOUSLY ABOUT THESE TIRES. THE FIRST TIME, I GOT A NON-RESPONSIVE GENERIC RESPONSE ON THE WILDERNESS RECALL. THE SECOND TIME, I GOT NO RESPONSE. I AM AFRAID TO DRIVE THE TIRES. HOW SHOULD I PROCEED WITH FIRESTONE OR CHEVROLET TO GET THESE TIRES REPLACED WITH SAFE TIRES. I KNOW THERE IS SOMETHING WRONG WITH MY STEELTEX R4S TIRES. PLEASE HELP. THANKS. JEAN R. KROEGER II. *AK (DOT NUMBER: VN11B14045 TIRESIZE: LT245/75R1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732903September 30, 2000
TIRES
BOTH TIRES SEPARATED. I STILL HAVE ONE OF THE TIRES WITH DAMAGE OFF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732907September 30, 2000
TIRES
NO SUMMARY LISTED. *AK (DOT NUMBER: TRASHED IT TIRESIZE: 275 X 16.5)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732913September 30, 2000
TIRES
LEAVING FOR HERSHEY PA. ON 10/04/00, AFRAID OF TIRE FAILURE TO AND FROM. CALLED FIRESTONE DEALER HERE LOCALLY, THEY BRUSHED ME OFF. WHAT TO DO?? I DON'T WANT TRADGEDY TO HAPPEN.*AK (DOT NUMBER: TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732936September 30, 2000
TIRES
PURCHASED VEHICLE IN NOVEMBER 1998, IN EARLY MARCH 1999 THE VEHICLE HAD BEEN DRIVEN ABOUT 4000 MILES. ON INTERSTATE 240, 1 MILE SOUTH OF THE I-40 JUNCTION, THE RIGHT REAR TIRE BLEW OUT. I WAS ABLE TO SAFELY GET OFF OF THE HIGHWAY AND TO A FIRESTONE DEALER AT THE INTERSECTION OF I-40 AND I-240. BEFORE TAKING THE TIRE OFF OF THE VEHICLE, I TOOK PICTURES OF THE REMAINS OF THE TIRE. DO YOU HAVE AN INTEREST IN THESE PHOTOGRAPHS? (DOT NUMBER: V611B1A TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732944September 30, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY TRUCK SINCE NEW ONCE EVERY ONE OR TWO WEEKS THE BRAKES DON'T WORK, WHEN YOU MORE NEED THEM, SUDDENT STOP NOT PANIC STOP. WAS REPORTED IN SEVERAL OCCASION TO THE DELER,THEY INSPECTED REPACE PADS ... NO PROBLEM WITH BRAKES. THE TRUCK CONTINUE WITH THE SAME PROBLEM. THE LAST 9/25/00 THE CAR STARTED RUNNING LIKE WHEN THE BRAKES IS ON AND LOCK IT.ONE MORE TIME PADS EVERY THINK IS REPLACED, BUT THIS TIME CONTINUE LOCK,KNOW CONTAMINATION IS SUSP. ??? MORE PARTS TO BE CHANGE. I AM REQUESTING HELP THIS IS NORMAL, I AM VERY CONCERN ABOUT MY FAMILY SAFETY. WE NEED TO WAIT UNTIL A FATALITY OCCUR TO THEN SOMEONE CONCERN ABOUT THIS MATTER. I HAVE A NAIBOR HAVE THE SAME PROBLEM, AND HE WAS INVOLVED IN AN ACCIDENT. I WILL LIKE TO KNOW IF IS MORE DATA ABOUT THIS MATTER AND WHAT I CAN DO TO PREVENT A FATAL ACCIDENT. THANKS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#732947September 30, 2000
TIRES
ON ROAD LESS THAN 5 MINUTES. SPEED 5 TO 8 MPH. FIST SIZED BLOWOUT IN CENTER OF TREAD. *AK (DOT NUMBER: DON'T SEE TIRESIZE: LT245/7R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732965September 30, 2000
TIRES:TREAD/BELT
TREAD CAME LOOSE FROM TIRE DURING NORMAL OPERATION. TREAD BEATUP THE BOTTOM OF THE CAR AND DAMAGED THE REAR HEATER CORE AND SUPPLY HOSES. IT KNOCKED THE MUFFLER UP AND DAMAGED THE OUTSIDE OF THE BODY. WE HAD TAKEN THE CAR TO A FIRESTONE TIRE COMPANY AND HAD THE TIRES CHECKED AND WAS TOLD THEY HAD NEVER SEEN THESE TIRES HAVE A PROBLEM. THE PROBLEM HAPPEND WITHIN ONE WEEK. THE CAR HAD TO BE TOWED 50 MILES TO THE DEALERSHIP AND REPAIRS OF OVER $2000.00 HAD TO BE MADE. THERE WER NO INJURIES TO PASSANGERS. (TIRESIZE: LT24575R16)( DOT NUMBER: TIRE SIZE: LT24575R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732984September 30, 2000
TIRES:TREAD/BELT
AT VACAVILLE, CA, APPROX. 3PM, APROX 85 DEG., COMPLETE TREAD SEPARATION OF RIGHT REAR TIRE ON I80 HEADING EAST. 2 CHP'S, 2 AAA MECHANICS PRESENT. FIRESTONE CHARMICHAEL, CA STORE REPLACED N/C W/ SAME TYPE TIRE. I INSIST ON 4 NEW TIRES, NOT FIRESTONE OR BRIDGESTONE. CHP, @ AAA. *AK (DOT NUMBER: 123/120 Q TIRESIZE: LT26575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733007September 30, 2000
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
THESE TIRE ACT AS IF THEY ARE OUT OF BALANCE, A SPEEDS OF 65-70MPH THEY WILL SHAKE TO VEHICLE SO BAD,IT DISLOGDES MY CELL PHONE BATTERY. I HAVE HAD THESE TIRE BACK TO FIRESTONE TO BE REBALANCED SEVERAL TIMES. THEY SAY THE TIRE ARE BALANCED CORRECTLY. THIS PROBLEM OCCURS AFTER THE VEHICLE HAS BEEN DRIVIN FOR A HALF HOUR OR SO. WHEN THEY ARE COLD THEIR FINE. FIRESTONE HAS BLAMED MY DRIVESHAFT AND CV JOINTS. I HAVE MOVED THE TIRE AROUND THE VEHICLE AND THE VIBRATION FOLLOWS THE TIRES. COULD THESE TIRE BE GOING OUT OF ROUND AFTER THEY WARM UP? I WAS JUST LIVING WITH THIS PROBLEM, BUT NOW I SEE THAT THESE TIRE ARE UNDER INVESTIGATION BY THE NHTSA. (DOT NUMBER: NONE TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733033September 30, 2000
TIRES
WHILE DRIVING SOUTH ON I-81 ON THE 4TH OF JULY WEEKEND, WITH MY WIFE AND CHILD, WE WERE NEAR BLACKSBURG, VA. WE WERE IN A CONSTRUCTION ZONE AND WERE DRIVE APPROXIMATELY 60 MPH. OUR LEFT FRONT TIRE BEGAN TO SHAKE, SO WE PULLED TO THE SIDE OF THE HIGHWAY. A LARGE PORTION OF THE SIDE WALL ON THE TIRE HAD BEEN BLOWN OUT. I BELIEVE IT WAS LUCKY FOR US THAT WE WERE IN A CONSTRUCTION ZONE AT THE TIME AND NOT TRAVELING AT A HIGHER RATE OF SPEED. WE DO NOT HAVE PHOTOS OR THE TIRE, BUT THE MAN AT THE FIRESTONE STORE SAID HE'D NEVER SEEN ANYTHING LIKE IT BEFORE. (DOT NUMBER: VNII BAB38 TIRESIZE: 247/75R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732844September 29, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
ERRATIC POWER STEERING ASSIST WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732854September 29, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION GEARS WERE RIPPED APART - LIKE METAL FATIGUE. PIECES CRACKED OFF. TRUCK WAS ONLY DRIVEN - NEVER USED FOR TOWING. MOSTLY HIGHWAY DRIVING - NO OFFROADING. TRANSMISSION BROKE UP - MANUFACTURING DEFECT.... (TIRESIZE: 265/75R16)( DOT NUMBER: TIRE SIZE: 265/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732805September 29, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS THE THIRD TRASMISSION THAT HAS BEEN REPAIRED ON THIS VEHICLE, AND EVEN THOUGH THERE IS A RECALL ON 1995 SUBURBANS FOR A THIN TRANSMISSION CASE, I WAS TOLD MINE DOES NOT QUALIFY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871889September 29, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN TRAVELING ABOUT 25MPH AND APPLYING BRAKES PEDAL GOES ALL THE WAY TO THE FLOOR. ALSO, VEHICLE MAKES A CLINKING AND CLUNKING NOISE. HE HAS TO LET OFF OF BRAKES IN ORDER TO BRAKE THE VEHICLE TO SLOW DOWN. HE HAS CONTACTED MANUFACTURER .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871896September 29, 2000
TIRES:TREAD/BELT
TRAVELING 65MPH & VEHICLE STARTED TO VIBRATE. WAS TOWING CAMPER AT TIME. STOPPED & CHECKED & NOTICED NOTHING AMISS. DROVE FOR 10 MILES & VIBRATION GOT WORSE. STOPPED AGAIN & CHECKED TIRES. NOTICED TREAD HAD SEPARATED FROM THE CASING, BUT WAS STILL ATTACHED. CONTACTED AAA & TIRE CHANGED FOR SPARE. DO NOT HAVE TIRE. SPARE REPLACED WITH GOODYEAR AT TIRE SHOP. BEEN IN CONTACT WITH FIRESTONE RETAILER BUT NOT GIVEN TIRE EXCHANGEMENT. FIRESTONE STEEL TEX LT245/75416 WITH 47,000 MILES.*AK DOT #W211B1A435. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871921September 29, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WORK INTERMITTENTLY, CAN RESULT IN INOPERATIVE WINDSHIELD WIPERS, REDUCING A DRIVER'S VISIBILITY AND INCREASING RISK OF A VEHICLE CRASH. DEALER/MANUFACTURER NOTIFIED, AND INFORMED CONSUMERTHAT VEHICLE WAS NOT COVERED UNDER A RECALL. PLEASE FILL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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