Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#566686July 17, 2002
PARKING BRAKE
CONSUMER STATES WHEN STOPPING AND ACTIVATING THE PARK BRAKE, WITH ABOUT 20,000 MILES ON THE VEHICLE, THE VEHICLE WOULD COAST AN INCH OR TWO AND A CLICK COULD BE HEARD AS THE TRANSMISSION POSITIVE LOCK ENGAGED. WITH VEHICLE IN NEUTRAL AND THE FOOT BRAKE RELEASED, THE PARK BRAKE HAS NO BRAKING EFFECT, ALSO THE PARKING BRAKE FOOT LEVER GOES ALL THE WAY TO THE FLOOR. DEALER CLAIMS THIS IS THE DESIGN OF THE PARKING BRAKE AND THERE IS A SELF ADJUSTING FEATURE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014168July 17, 2002
AIR BAGS
WHILE DRIVING 25 MPH, VEHICLE WAS INVOLVED IN A COLLISION IN WHICH THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY, CAUSING INJURIES.*AK THE VEHICLE WAS HIT BROAD SIDE ON THE PASSENGER SIDE. IT FLIPPED ON THE DRIVERS SIDE AND SLID 39 FEET. THE DRIVER RECEIVED SEVERE LACERATIONS TO THE BACK AREA BY SHATTERED GLASS. THE PASSENGER HAS WHIPLASH AND A SMALL CONTUSION TO THE HEAD WITH BRUISES. *JG
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#764300July 16, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THIS IS A LIFE THREATENING FAILURE!!. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013964July 16, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WORK INTERMITTENTLY, OR STOP WORKING DURING OPERATION. DEALER CONTACTED. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764236July 15, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WE HAVE HAD PROBLEMS WITH THREE SYSTEMS. AT ABOUT 30,000 MILES, A FRONT AND REAR BRAKE REPAIR WAS DONE WHICH COST OVER 600.00, CLAIMED TO BE NORMAL WEAR AND TEAR AND NOT WARRANTY. WE HAVE HAD TO REPLACE TAIL LIGHT CIRCUIT BOARDS TWICE. WE ARE ON OUR THIRD BATTERY. THE INITIAL BATTERY LEAKED ACID ON ITSELF AND OTHER CAR PARTS AND MY GARAGE FLOOR. THE SECOND BATTERY WOULD NOT STAY HOOKED UP TO THE WIRING HARNESS AND CAUSED NUMEROUS FAILURE TO START PROBLEMS(WHEN THE CAR WAS ONLY TWO YEARS OLD). THE MOST DISTRESSING PROBLEM WAS THE RECENT REPLACEMENT OF TRANSMISSION AT ONLY 70,000 MILES. THE CAR JERKED BETWEEN SECOND AND THIRD GEARS, MADE NOISES AND RATTLES. RED LIQUID WAS LEAKING ONTO MY GARAGE FLOOR. THE CAR WAS TOWED TO CAPITOL CHEVROLET DEALERSHIP IN AUSTIN. I REVIEWED MY PROBLEM AND TOLD THEM I THOUGHT I HAD A TRANSMISSION PROBLEM. THEY DECIDED IT WAS AN ENGINE COOLANT SEAL PROBLEM AND PERFORMED A 600.00 REPAIR. I PICKED THE CAR UP AND DROVE ONE BLOCK AND THE SAME PROBLEM OCCURRED. THE CAR WAS DRIVEN BACK TO THE DEALERSHIP, AND WE WERE THEN TOLD OUR TRANSMISSION WAS "BURNED UP". I THINK IT IS RIDICULOUS THAT A CAR WOULD NEED A NEW TRANSMISSION AFTER 70,000 MILES. THE CAR IS IN TOP CONDITION, STORED IN A GARAGE AND SERVICED AS REQUIRED. AFTER READING CUSTOMER COMPLAINTS ABOUT THIS YEAR MODEL, IN PARTICULAR BATTERY ACID LEAKING ONTO BRAKE LINES AND TRANSMISSION PROBLEMS, I FELT I SHOULD REPORT MY PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764256July 15, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WOULD NOT WORK WHEN TURNED ON IN RAIN STORM. HAS TO STOP ON HWY. AFTER A FEW MINUTES THEY WORKED FOR SEVERAL HOURS. NEXT TIME STARTED VEHICLE WIPER AND WASHERS WOULD NOT WORK. CHECKED AGAIN A FEW MILES LATER AND BOTH WORKED. THIS HAPPENED SEVERAL TIME DURING A THREE DAY TRIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764276July 15, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ANTI-LOCK BRAKES HAVE ALWAYS PULLED TO THE RIGHT AND ARE GETTING WORSE. THE AUTO WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES WHILE UNDER WARRANTY WITH NO SATISFACTION. OTHER SUBURBANS HAVE HAD THE SAME PROBLEM, BUT NO RECALL HAS BEEN ISSUED. CALIFORNIA HAS A LEMON LAW, BUT NOT OREGON....THERE HAVE BEEN SEVERAL COMPLAINTS ABOUT THIS PROBLEM IN CA WITH SATISFACTION B/C OF THE LEMON LAW. THE PROBLEM KEEPS GETTING WORSE UNTIL THE TIME COMES WHEN THE AUTO ALMOST LEAVES THE ROAD AFTER APPLYING THE BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566647July 11, 2002
TIRES:TREAD/BELT
PASSENGER FRONT TIRE EXPERIENCING TREAD SEPARATION RESULTING IN A ROUGHT RIDE AND STEERING WHEEL VIBRATION, THE TIRES WERE ORIGINAL EQUIPMENT,ALSO PROPERLY INFLATED AND HAD GOOD TREAD (FIRESTONE STEELTEX RADIAL R4S N11 BIC). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013794July 11, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPER ARM DISCONNECTED WHILE DRIVING 60MPH IN GUSTY AND HEAVY WINDS. DRIVER LOST VISIBILTY DUE TO ARM RESTING ON SIDE MIRROR. DRIVER'S SIDE WIPER ARM DOESN'T HAVE A CAPTURE TO HOLD THE ARM IN TACK LIKE PASSENGER'S SIDE. DEALER NOT INFORMED. *AK CONSUMER REVIEWED THIS FAILURE WITH ENGINEERS AND THEY ADMITTED THAT THE DESIGN OF THE WIPER IS FAULTY. ENGINEER IS FROM DELCO ITT AUTOMOTIVE PLANT WHERE CONSUMER WORKS AND WHERE THE ORIGINAL WIPER SYSTEM IS MADE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013748July 11, 2002
TIRES
PASSENGER REAR TIRE SEPARATED WITHOUT WARNING WHILE TRAVELING 65MPH. TREAD WAS STILL ATTACHED AND FLAPPING AROUND, CAUSING DAMAGE TO VEHICLE. NO PRIOR WARNING. TIRE SIZE LT245/75R16; 23,000 MILES; AFTERMARKET TIRE ON A 1995, CHEVROLET, SUBURBAN, 2500. *AK ALL FIVE FIRESTONE TIRES WERE REPLACED BY THE CONSUMER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566575July 10, 2002
TIRES
CONSUMER PURCHASED VEHICLE ADVISING DEALER HE DID NOT WANT FIRESTONE TIRES ON THE VEHICLE. DEALER INFORMED CONSUMER THAT THE TIRES WERE SPECIFICALLY FOR THE VEHICLE. THE VEHICLE WANDERS ON THE HIGHWAY, AND THERE IS HYDROPLANNING ON WET SURFACES AND IT HANDLES POORLY, THE DEALER RELEASED SOME OF THE AIR OUT OF THE TIRES, CONSUMER IS HAVING TROUBLE IN DETERMINING WHAT PRESSURE TIRES SHOULD BE INFLATED TO. *JG (FIRESTONE STEELTEX R45 LT245/75R 16E)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566427July 8, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, AIR BAGS
WHILE THE CONSUMER WAS DRIVING THE ABS BRAKE PEDAL GOES TO THE FLOOR WITHOUT WARNING RESULTING IN TOTAL BRAKE LOSS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763841July 5, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THEY REALLY SHOULD FIX. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013172July 2, 2002
TIRES:SIDEWALL
MTX, LT265/75R16, DOT UPW 8 MAN 097, ORIGINAL EQUIPMENT ON A 1999, CHEVROLET, SUBURBAN WITH 22400 MILES. ALL TIRES HAVE CRACKS ON SIDEWALL, ALSO CRACKS BETWEEN TREAD.*AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763685July 1, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
I AM UNCLEAR ON HOW I CAN HAVE THIS PROBLEM AND IT NOT FALL UNDER THE RECALL REPORTED. I HAVEN'T BEEN ABLE TO AFFORD THE EXPENSE OF THE REPAIR AND WANT TO KNOW IF I CAN GET REIMBURSED WHEN I CAN GET IT CORRECTED? NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763708July 1, 2002
TIRES
THE TIRE BLEW UP - COMPLETETLY DISINTERGRATED WITHOUT WARNING - THE PRESSURE HAD BEEN CHECKED BEFORE THE TRIP AND NO ROAD HAZRARDS WERE NOTICED - HOWEVER THE CAR FOLLOWING NOTED THE TIRE LOOKED LOW BEFORE IT BLEW - SO IT HAD TO HAVE LOST PRESSURE DURING THE @10 MILES AND THEN DISENTERGRATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763619June 28, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I AM EXPERIENCING TROUBLE WITH THE ANTI-LOCK BRAKES. TODAY I WAS ATTEMPTING TO STOP AT A YELLOW LIGHT AND THE BRAKES STOP ABOUT HALF WAY, MAKE A STRANGE NOISE AND I FAIL TO STOP. THIS HAS HAPPENED TO ME MANY TIMES. THE PREVIOUS OWNER HAD THE SAME PROBLEM. THIS FRIGHTENS ME EVERY TIME IT OCCURS. I AM SCARED OF REAR ENDING SOMEONE. YOU NEVER KNOW WHEN IT WILL OCCUR, WET OR DRY WEATHER MAKES NO DIFFERENCE. IF I AM ATTEMPTING TO STOP ON GRAVEL THE SAME THING HAPPENS, THE CAR JUST SLIDES OUT INTO THE ROAD. BRAKESWORKED ON SEVERAL TIMES BUT TO NO AVAIL. THE RECALL NOTICE WAS ONLY COSMETIC AND DID NOT CORRECT THE PROBLEM. I EXPLAINED EXACTLY WHAT WAS WRONG. I HAVE READ MANY REVIEWS ON THE INTERNET AND PEOPLE ARE HAVING THE SAME PROBLEM. ONE WOMAN SAID HER BRAKES LOCK UP AND GROAN ALSO. ANOTHER ,MAN REAR ENDED SOMEONE. THESE BRAKES ARE DEADLY AND I NEED HELP. I PAID MY LAST BANK PAYMENT TODAY AND WOULD LIKE TO KEEP THE VEHICLE. I COULD NEVER SELL IT TO SOMEONE WITH FAULTY BRAKES. THANK YOU FOR TAKING MY REPORT. SHARON PENDARVIS [email protected] SORRY ABOUT SOME OF THE SPELLING THE PROGRAM WOULD YOU ARE USING WOULD NOT WORK PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012771June 27, 2002
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEAT IS VERY LOOSE. A BOLT MUST HAVE BROKEN OFF. CURRENTLY, SEAT IS NOT STATIONARY. DEALER HAS BEEN CONTACTED.PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566277June 26, 2002
TIRES:TREAD/BELT
ATTORNEY WRITING ON THE BEHALF OF 4 ACCIDENTS IN WHICH HE STATES WERE CAUSED BY TREAD SEPARATION ON GOODYEAR 16 INCH LOAD RANGE E STEEL BELTED RADIAL TIRES, THIS PARTICULAR POLICE REPORT STATES THAT THE LEFT REAR TIRE EXPERIENCED TREAD SEPARATION, CAUSING DRIVER TO LOSE CONTROL OF THE VEHICLE, VEHICLE EXPERIENCED A ROLLOVER IN WHICH THERE WERE 2 INJURIES AND ONE DEATH, CONSUMER HAD STATED THAT THE RIGHT REAR TIRE EXPERIENCED A BLOWOUT PRIOR TO THIS ONE, OWNER OF VEHICLE IS SUSAN ANN GILBERT, 5317 N 46TH STREET, PHOENIX AZ 85018, 602-840-2986. *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#8012612June 25, 2002
TIRES:TREAD/BELT
TIRES ARE COUPLING ON INSIDE OF TREAD. CONSUMER FEELS TIRE MAY BLOW AND CAUSE A MAJOR ACCIDENT. DEALERS ARE AWARE OF PROBLEM, AND OFFER TO PAY 50 PERCENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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