Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10025751July 9, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
FOR ABOUT 2 MONTHS THE WINDSHIELD WIPERS WOULD FAIL INTERMITTENTLY. THEY FINALLY QUIT COMPLETELY JULY 7,2003. CALLED CHEVY DEALER AND THEY SAID THERE WAS NOT A RECALL FOR 1998 SUBURBAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025599July 8, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:MECHANICAL
THE ABS/HYDRAULIC SYSTEM HAS AGAIN GONE OUT ON MY VEHICLE. AFTER MY FIRST COMPLAINT 5 YEARS AGO, I HAD THE ANTI-LOCK BRAKING SENSOR REPLACED--UNFORTUNATELY IT WAS PRIOR TO GM'S CURRENT TECHNICAL SERVICE BULLETIN WHEN THE VEHICLE WOULD HAVE STILL BE UNDER WARRANTY. NOW, I AM EXPERIENCING THE SAME PROBLEMS. I FEEL THAT GM HAS OPTED TO MAKE A TEMPORARY LESS EXPENSIVE AND QUICK FIX RATHER THAN OFFERING THEIR CUSTOMERS A PERMANENT AND SAFE SOLUTION TO THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025623July 8, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING AND MY VEHICLE (1999 CHEVROLET SUBURBAN 2WD) MADE A LOUD NOISE AND VIBRATED FOR A FEW SECONDS, MY CHECK ENGINE LIGHT CAME ON AND MY VEHICLE WOULD NOT SHIFT INTO SECOND GEAR UNTIL I LET OFF THE ACCELERATOR. I TOOK MY CAR TO AN AUTOMOTIVE SHOP WHERE THE HOOKED UP A MACHINE TO SEE WHY THE CHECK ENGINE LIGHT HAD COME ON. THE MACHINE TOLD THEM IT WAS MY TRANSMISSION SHIFT SILENOID. WHEN I WENT TO LEAVE IN MY VEHICLE FROM THE AUTOMOTIVE SHOP IT WOULD NOT GO INTO REVERSE. I THEN HAD TO TAKE IT TO A TRANSMISSION SHOP HAVE AN EXPENSIVE COMPLETE TRANSMISSION OVERHAUL ON A VEHICLE WITH ONLY 97,000 MI. I SHOPPED AROUND AT SEVERAL TRANSMISSION SHOPS AND WAS TOLD THIS WAS VERY COMMON IN CHEVY/GMC SUBURBAN'S AND TRUCKS MADE FROM 1997-2000. IF THIS IS THE CASE, WHY ISN'T GM RECALLING THE VEHICLES FOR REPAIRS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026766July 8, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
VEHICLE EXPERIENCED THE SAME DEFECT WITH ITS WINDSHIELD WIPERS AS STATED IN RECALL 03 V 159 000, BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026773July 8, 2003
INTERIOR LIGHTING
CONSUMER STATE VEHICLE DOES NOT HAVE WARNING INDICATION LIGHT STATING DOOR AJAR. MANUFACTURER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026645July 7, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
VEHICLE EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 03 V 159 000, BUT IT'S MODEL YEAR AND VIN NUMBER WAS NOT INCLUDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025524July 7, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
DURING HEAVY RAIN STORM WINDSHIELD WIPERS SUDDENLY STOPPED. WIPERS FROZE IN THE MIDDLE OF THE WINDSHIELD AND COULD NOT BE MOVED. DEALER REPAIR $124.24. VEHICLE NUMBER NOT INCLUDED IN NHTSA. VEHICLE # [XXX]. GM CUSTOMER SERVICE SAID SORRY BUT NO REFUND. DUH! MANY COMPLAINTS OF SAME PROBLEM ON YOUR WEB PAGE.PLEASE ADVISE THANK YOU [XXX] *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025545July 7, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WINDSHIELD WIPER PERFORMS ITERMITTENTLY OR NOT AT ALL FOR LONG PERIODS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025552July 7, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I WAS DRIVING MY VECHICLE AT APPROXIMATELY 30 MPH, WHEN I NOTICED SMOKE COMING OUT OF THE FRONT VENTS. WE GOT OUT AND THE VEHICLE SOON BECAME ENGULFED IN FLAMES.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10025489July 6, 2003
SEATS
1994 CHEVROLET SUBURBAN DRIVERS SEAT FAILED DUE TO CRACK IN FRAME STRUCTURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025459July 5, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
I HAVE A 1998 CHEVROLET SUBURBAN 5.7L V8, 4X4 WITH THE LT PACKAGE. I AM EXPERIENCING WINDSHIELD WIPER PROBLEMS WHERE THE WIPERS FAIL APPROXIMATELY 50% OF THE TIME WHEN NEEDED. THERE IS CURRENTLY A RECALL ON 94-97 MODEL CHEVROLET PICKUPS/SUV'S ON THIS ISSUE BUT THE 98 MODELS ARE NOT INCLUDED. I BELIEVE I AM EXPERIENCING THE SAME PROBLEM AND THE ISSUE SHOULD BE GM'S RESPONSIBILITY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026537July 3, 2003
TIRES
CONSUMER STATES THAT THE DRIVERS SIDE REAR TIRE BLEW OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026548July 3, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER STATED THAT SEAT BELT WILL LOCK UP BEFORE BRAKING. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025353July 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE HIGHWAY AT 60MPH WHEN THE VEHICLE WENT FROM 60MPH TO 30MPH ALL OF A SUDDEN. ONCE I WAS OFF THE HIGHWAY THE VEHICLE WOULDN'T DRIVE OVER 30MPH. I TOOK THE VEHICLE TO A LOCAL DEALER WHO INFORMED ME THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE IS MAINTAINED PROPERLY AND THE TRANSMISSION FLUID ISN'T SCHEDULED FOR CHANGING UNTIL 100,000 MILES. HOWEVER, I CHECK IT WHEN GASING UP. THE FLUID IS NEVER LOW OR BURNED. SO THE TRANSMISSION SUFFERED MAJOR MECHANICAL FAILURE BEFORE THE FLUID WAS EVEN SCHEDULED TO BE CHANGED. THE VEHICLE HAS 77,000 MILES ON IT AND THE MANUFACTURE STATED THEY WOULDN'T REPLACE IT. I DON'T PULL TRAILERS OR BOATS WITH MY VEHICLE. SO I BELEIVE THERE WAS A FLAW WITH THE TRANSMISSION WHEN IT WAS PURCHASED. WHEN I SPOKE WITH OTHER SURBURBAN OWNERS WITH THE SAME MODEL AND YEAR THEY STATED THAT THEY ALSO HAD CONCERNS ABOUT THEIR TRANSMISSIONS. HOWEVER, THEY HADN'T YET EXPERIENCED FULL SYSTEM FAILURE AS I HAVE. LUCKILY, WHEN I WAS ON THE HIGHWAY NO ONE WAS BEHIND ME. HAD THEY BEEN THAT INDIVIDUAL OR MYSELF COULD HAVE BEEN INJURED OR KILLED BECAUSE THE VEHICLE WENT FROM 60 TO 30 ALL OF A SUDDEN. I'VE TALKED WITH CUSTOMER SERVICE REPS AND MANAGERS AT GM WHO DIDN'T CARE ABOUT THE POTENTIAL SAFETY HAZARD ON THESE VEHICLES EVEN WHEN PROPERLY MAINTAINED OR THE FACT THAT THAY HAD A CUSTOMER WHO SPENT 48'000 DOLLARS ON A VEHICLE THAT WOULD NEED A NEW TRANSMISSION AFTER 3 YEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026555July 3, 2003
SEATS:FRONT ASSEMBLY:RECLINER
NHTSA RECALL 93-V-187-000: RECLINER MECHANISM AND SEAT FRAME MAY HAVE FOAM AND/OR VINYL BETWEEN THEM, CREATING A "SOFT" JOINT. THIS "SOFT" JOINT RESULTS IN LOWER THAN SPECIFIED BOLT TORQUE WHICH LEADS TO JOINT LOOSENESS, CAUSING BOLT FATIGUE AND EVENTUAL BOLT FAILURE. CONSUMER HAS THE SAME PROBLEM . HOWEVER THIS VEHICLE WAS NOT RECALLED DUE TO THE VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025377July 3, 2003
SEAT BELTS:FRONT:RETRACTOR
RT & LT FRONT SEAT BELT RETRACTORS PIN PASSENGERS TO SEAT FOR NO APPARENT REASON. THE ONLY WAY TO GET OUT, IS TO RELEASE THE SEAT BELT. WHEN DRIVER OR PASSENGER TRIES TO MOVE FORWARD, SEAT BELT RESTRAINS PERSON AND WILL NOT LET THEM MOVE FREELY IN THE SEAT. SEAT BELT RETRACTORS HAVE BEEN REPLACED AND THEN WILL BE OK FOR A TIME BEFORE THEY START RESTRAINING PASSENGER AGAIN. THIS IS A SAFETY ISSUE FOR THE DRIVER WHO IS TRYING TO CHECK TRAFFIC OUT HIS SIDE WINDOW AND IS A NUISANCE FOR THE PASSENGER WHO CANNOT MOVE ABOUT IN THE SEAT. THIS PROBLEM ENCOURAGES THE OCCUPANTS TO NOT WEAR THE SEAT BELTS BECAUSE OF THE INCONVIENCE OF BEING PINNED INTO THE SEAT. ALL OF THIS IS IN NORMAL DRIVING SITUATIONS AND NOT IN EMERENGENCY SITUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026617July 2, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE ENGINE FIRE. NAR 07/02/2003.*MR WHILE DRIVING THE VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. (OHIO TRAFFIC CRASH REPORT). *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10026509July 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE EXITING THE VEHICLE GEAR SHIFT LOCKED UP. THE VEHICLE WOULD ONLY GO INTO REVERSE. TOOK VEHICLE TO DEALER, AND DEALER STATED THAT A PIECE OF METAL GOT LOOSE AN TORE UP THE TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025271July 1, 2003
STEERING:COLUMN, EQUIPMENT
STEERING WHEEL DOES NOT RETURN TO STRAIGHT AFTER MAKING A SHARP TURN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022785June 26, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING, THE ACCELERATOR BECAME STUCK WHICH WAS CAUSED BY AN ACCELERATOR CABLE FAILURE. THE PARTS WERE REPLACED. *AK THE ACCELERATOR WOULD ALSO STICK WHEN STOPPED. THE PRESSURE MUST BE APPLIED TO THE GAS PEDAL UNTIL IT SUDDENLY RELEASED AND CAUSED THE VEHICLE TO LURCH FORWARD. THE CONSUMER ALSO EXPERIENCED THE SAME PROBLEM WITH HIS 2000 SUBURBAN. THE CONSUMER WAS INFORMED BY SEVERAL GARAGES IT WAS A COMMON PROBLEM FROM THE 1999'S ON UP WITH CHEVROLET; GMC, SUBURBAN, TAHOE, AND PICK UP'S. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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