Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10053297January 15, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
I RECEIVED A RECALL NOTICE FOR A FAULTY WINDSHIELD WIPER MOTOR ON MY 1998 SUBURBAN, THE WIPER WOULD QUIT WORKING PERIODICAL AND YOU WOULD HERE A BUZZING NOISE BUT NO WIPER MOVEMENT. BY OPENING THE HOOD AND HITTING OR TAPPING ON THE WIPER MODULE THEY WOULD WORK AGAIN TEMP FOR SOME TIME. I TAKE THE SUBURBAN IN WITH MY RECALL NOTICE, BUT THEY REFUSE TO REPLACE SINCE THEY SHOW THIS MODEL IS NOT AFFECTED OR FALL WITH THE VIN #'S THAT SHOW EVEN THOUGH THE EXACT SYMPTOMS EXIST. THIS IS A MAJOR SCAM!!!! *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053184January 14, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
FUEL INJECTOR SYSTEM ON 6.5L DIESEL HAS FAILED TWICE, FAILURE OF INJECTOR SYSTEM HAS CAUSED DAMAGE TO STARTER AND 7 OF 8 GLOW PLUGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053187January 14, 2004
FUEL SYSTEM, DIESEL
FUEL INJECTOR PUMP ON 6.5L DIESEL HAS FAILED TWICE, FAILURE OF INJECTOR SYSTEM HAS CAUSED DAMAGE TO STARTER AND 7 OF 8 GLOW PLUGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053189January 14, 2004
ELECTRICAL SYSTEM
REPEATED FAILURE OF DIESEL FUEL INJECTION SYSTEM HAS CAUSED DAMAGE TO STARTER AND 7 OF 8 GLOW PLUGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054048January 14, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE BRAKING VEHICLE LOST POWER STEERING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054059January 14, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHEN MAKING RIGHT TURNS IT WAS DIFFICULT TO STEER AND THE STEERING WHEEL BECAME STIFF. THE DEALER REPLACED THE STEERING PUMP, BUT PROBLEM STILL OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053925January 13, 2004
STEERING
FOLLOW UP TO SEE IF AN INVESTIGATION HAS BEEN OPENED REGARDING TWO VEHICLES WITH OFF CENTER STEERING PROBLEMS.*MR SERIAL NUMBER #[XXX] AND [XXX]. *CB *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053053January 13, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BATTERY CONNECTION CABLES-CABLES WIGGLE LOOSE AND CAR CANNOT BE STARTED. THIS HAS OCCURRED NUMEROUS TIMES IN THE PAST 4 MONTHS. THE DEALERSHIP STATES THAT THEY KNOW THIS IS A PROBLEM HOWEVER, THEY SAY THERE IS NO WAY TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053961January 13, 2004
STEERING:RACK AND PINION
CONSUMER COMPLAINED ABOUT A POWER STEERING PROBLEM. WHEN TURNING LEFT RESISTANCE INCREASESED ALL AT ONCE, DRIVER RECEIVED POWER ASSISTANCE WHEN TURNING RIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053971January 13, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
CONSUMER STATED THAT THE LAST WEEK OF NOVEMBER WHILE DRIVING DOWN THE FREEWAY FUEL SYSTEM SHUT DOWN. CONSUMER COULD NOT RESTART VEHICLE. CONSUMER HAD VEHICLE TOWED TO A DEALER. MECHANIC INSPECTED VEHICLE, AND TOLD CONSUMER THAT A FUSE BLEW OUT, CAUSING FUEL SYSTEM TO SHUT DOWN. CONSUMER HAD TO PAY $500.00 TO GET VEHICLE REPAIRED BECAUSE IT WAS NOT ON A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053113January 13, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
MY 2001 CHEVROLET SUBURBAN HAS THE POWER STEERING BRIEF FAILURE PROBLEM I READ ABOUT IN THE WALL STREET JOURNAL. USUALLY AT LOWER SPEEDS, THE POWER STEERING STOPS WORKING MOMENTARILY GIVING ONE A BRIEF MOMENT OF PANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049911January 13, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR FAILED WITHOUT WARNING. *AK THE WIPERS WORKED INTERMITTENTLY, STOP IN THE MIDDLE OF THE WINDSHIELD, AND WOULD NOT DISPENSE WIPER FLUID. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052890January 12, 2004
SEAT BELTS:REAR/OTHER
3RD ROW SEAT BELTS TIGHTEN AS DRIVING CAUSING DISCOMFORT TO CHILDREN WHO THEN HAVE TO RELEASE THE SEAT BELT TO RE-FASTEN IN ORDER TO MAINTAIN COMFORT. THIS IS A SAFETY HAZARD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052972January 12, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS EBCM MODULE ON MY 2001 SUBURBAN WENT OUT. CHEVY DEALER WILL NOT WARRANTY. A VERY EXPENSIVE FIX $1100.00 FOR THE MODULE ALONE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053013January 12, 2004
STEERING
I AM HAVING THE SAME TROUBLE WITH MY 1998 SUBURBAN THAT WAS FILED ON NHTSA INVESTIGATION EA99011. I ALSO NOTICE THAT IT HAPPENS WORSE WHEN DRIVING IN WINTER WHEN TEMPERATURES ARE COLDER. IT SEEMS ONCE VEHICLE HAS BEEN DRIVEN FOR AWHILE ITS NOT AS BAD. BUT STILL SEEM TO LOOSE STEERING CONTROL AS INDICATED IN THE REPORT MENTIONED ABOVE. A VERY SERIOUS PROBLEM AND SCARY. LOSS OF STEERING FOR SPLIT SECOND CAUSING VEHICLE TO JERK IN BOTH DIRECTIONS WHEN THE LOSS OCCURS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053728January 9, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
WHILE DRIVING FRONT WINDSHIELD WIPERS WOULD BE HARD TO TURN ON/OFF. THIS WOULD CAUSE A DISTRACTION TO THE CONSUMER'S VIEW WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052638January 8, 2004
LATCHES/LOCKS/LINKAGES
BROKEN INTERIOR DOOR HANDLES ON MY 1999 CHEVROLET SUBURBAN. (FRONT DRIVER AND PASSENGER) ALSO, THE ELECTRIC DOOR LOCKING ON ALL DOORS DOES NOT WORK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048375January 8, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPER QUITS WORKING WHEN IN USE. THIS IS AN INTERMITTENT PROBLEM. THERE WAS A RECALL ON THE WINDSHIELD WIPER MOTOR 03V159000, BUT THE MODEL YEAR WAS OUTSIDE OF THE REMEDY SCOPE. *PH *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052575January 7, 2004
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
I REPLACED THE GAS TANK ON MY 2001 CHEVROLET SUBURBAN ON 2 JAN BECAUSE I HAD DETECTED A GAS SMELL. MY INDEPENDENT MECHANIC DISCOVERED A LEAK IN THE TANK BECAUSE IT HAD SPLIT AT THE MIDPOINT IN THE SIDE OF THE TANK. WHEN I CONTACTED CHEVROLET, THAT SAID THAT THEY DID NOT WANT TO SEE THE TANK BECAUSE AN INDEPENDENT MECHANIC REPLACED IT INSTEAD OF A CHEVROLET SERVICE FACILITY. MY REASON FOR WRITING IS THAT THE GAS TANK SPLIT FOR NO APPARENT REASON. SINCE NOTHING STRUCK THE TANK TO CAUSE THE SPLIT, I BELIEVE THAT THIS IS UNUSUAL AND WORTHY OF NOTE. THE ORIGINAL TANK WAS DEFECTIVE, IN MY OPINION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052620January 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THE TORQUE CONVERTER CLUTCH RELAY IN THE TRANSMISSION OVERHEATED, CAUSING EXCESSIVE PRESSURE, WHICH CAUSED THE TRANSMISSION FLUID TO PUSH THE DIP STICK UP OUT OF THE DIPSTICK TUBE. THEN THE TRANSMISSION FLUID ESCAPED. TRAVELING DOWN THE UNDERCARRIAGE OF THE VEHICLE, THE TRANSMISSION FLUID HIT THE EXHAUST MANIFOLD AND IGNITED INTO A FLAME THAT BURNED ALONG THE UNDERCARRIAGE OF THE VEHICLE (INCLUDING THE STEEL PLATE UNDER THE GAS TANK) AND EXTENDED TWO FEET BEYOND THE REAR OF THE VEHICLE. WE WERE FORCED TO EVACUATE OURSELVES AND OUR FOUR CHILDREN FROM THE VEHICLE ALONG SIDE THE HIGHWAY. FOUR OTHER VEHICLES WERE FORCED OFF THE ROAD AS WHITE SMOKE HINDERED THEIR FIELD OF VISION. THE MIL INDICATOR (I.E., CHECK ENGINE LIGHT) HAD A CODE OF P1870 (TRANSMISSION SLIPPING). THIS CODE HAS BEEN ASSOCIATED WITH HUNDREDS OF TORQUE CONVERTER CLUTCH RELAY FAILURES IN GM/CHEVY FULL-SIZE PICK-UPS, SUBURBANS, AND TAHOES (DISCOVERED BY SEARCHING FOR "P1870" ON THE INTERNET AND QUERIES AT THE NHTSA WEBSITE). TECHNICIANS HAVE DETERMINED THAT THE TCC RELAY IS UNDERSIZED AND TENDS TO OVERHEAT CAUSING MAJOR TRANSMISSION DAMAGE (IN MY CASE, A FULL TRANSMISSION RE-BUILD WAS REQUIRED - $2000 PLUS TOWING AND RENTAL CAR). TECHNICIANS SAY THAT THERE IS AN AFTERMARKET TCC RELAY MADE BY SONNAX THAT, WHEN INSTALLED, PREVENTS THIS PROBLEM FROM OCCURRING. THIS IS A SERIOUS SAFETY ISSUE (JUST LOOK AT THE BLACK CHARRING ON THE BOTTOM OF MY GAS TANK SHIELD) THAT CAUSED GREAT PERIL TO MY WIFE, FOUR CHILDREN, AND MYSELF. GM NEEDS TO BE HELD ACCOUNTABLE TO CORRECT THIS POTENTIALLY FATAL FAILURE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban