Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10325216April 12, 2010
ELECTRICAL SYSTEM
BATTERY IN 2007 SUBURBAN LTZ DRAINED TWICE HAD TO BE JUMPED AND THEN TAKEN TO DEALER THEN HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324924April 11, 2010
SERVICE BRAKES, HYDRAULIC
ON NOVEMBER 16TH 2009 WITH NO WARNING MY 2002 CHEVROLET SUBURBAN EXPERIENCED A SUDDEN AND TOTAL BRAKE FAILURE. THE VEHICLE WAS TRAVELING SLOWLY AND THE DRIVER WAS ABLE TO PULL OFF THE ROAD , CALL FOR A TOW TRUCK AND HAVE THE VEHICLE TOWED TO A LOCAL REPAIR SHOP. DIRECT TIRE OF WATERTOWN (PHONE:617-923-1800) ADVISED THAT THE UNDER BODY BRAKE LINE WAS SEVERELY CORRODED IN SEVERAL PLACES, HAD RUPTURED IN ONE SPOT AND WAS LEAKING IN ONE OTHER PLACE. THE VEHICLE WAS REPAIRED BY THEM. THE RECEIPT FOR THE WORK DONE BY IS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324825April 10, 2010
SERVICE BRAKES, HYDRAULIC
WE OWN 2000 GM SUBURBAN. I WAS DRIVING DOWN A HILL ABOUT A MILE FROM HOME WHEN THERE WAS A TOTAL BRAKE FAILURE. I SLOWED THE TRUCK BY PUTTING THE AUTOMATIC TRANSMISSION IN THIRD GEAR, HOWEVER I WAS UNABLE TO STOP AT A STOP SIGN. BECAUSE OF THE NATURE OF THE EMERGENCY BRAKE, IT REQUIRES BOTH A FOOT AND A HAND TO MODERATE ITS EFFECT, I DID NOT WANT TO USE IT. ALSO WHILE I WAS NOT ABLE TO STOP I WAS ABLE TO SLOW THE TRUCK BY THE STOP SIGN. THE DEALER, JIM MCKAY CHEVROLET, FAIRFAX, VIRGINIA, SAID IT WAS CORROSION OF THE BRAKE LINES. THEY REPLACED SOME BRAKE LINES, NOT OTHERS, CHARGED US $1,200+, BUT DID NOT TELL US THAT THERE WAS A PROBLEM. WE HAVE A 16 YEAR OLD DAUGHTER DRIVING. IF SHE HAD BEEN DRIVING THERE WOULD HAVE BEEN A WRECK. WE LET HER DRIVE THE SUBURBAN BECAUSE WE CONSIDER IT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324862April 10, 2010
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
WHILE TRAVELING ON BUSY STREET, OUR 2002 CHEVROLET SUBURBAN SUDDENLY WAS WITHOUT POWER. PRESSING ON ACCELERATOR DID NOTHING AND VEHICLE COMPLETELY STALLED WHEN BRAKE WAS APPLIED. THIS LEFT US ATTEMPTING TO NAVIGATE FROM BUSY STREET WITH OUR THREE KIDS IN THE CAR WITH NO POWER STEERING OR BRAKES! WE WERE 140 MILES FROM HOME AND WHEN WE ATTEMPTED TO DRIVE BACK HOME, THIS PROBLEM OCCURRED AGAIN. THIS TIME ON BUSY FOUR LANE ROAD WITH LOTS OF TRAFFIC. THE VEHICLE STALLED OUT AGAIN LEAVING US ON SIDE OF BUSY ROAD AT ON RAMP LOCATION. THIS WAS NOT FIRST TIME THAT THIS HAS OCCURRED. WE HAVE HAD 5 OTHER INCIDENCES WITH THIS VEHICLE. GM IS NO HELP. THEY ACT LIKE THEY HAVE NEVER HAD ANY REPORTS OF SUCH PROBLEMS, YET MANY CAN BE FOUND ONLINE. WE HAD OUR VEHICLE TOWED TO AN INDEPENDENT REPAIR CENTER SINCE THE GM DEALERSHIP REPAIR SHOP WAS MORE INTERESTED IN TELLING US THAT THEY COULDN'T FIX IT ON THAT DAY BUT THEY DID HAVE A RENTAL CAR SERVICE ON LOT. I HOPE THAT SOON ATTENTION WILL BE GIVEN TO THIS OBVIOUS DEFECT IN THIS VEHICLE BEFORE SOMEONE IS KILLED. BUT THEN AGAIN THAT IS WHAT IT TOOK FOR ATTENTION TO BE GIVEN TO TOYOTA PROBLEMS. PLEASE TAKE ACTION FOR THIS MATTER BEFORE LIVES ARE LOST!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324665April 9, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT STATED HE NOTICED AN UNKNOWN FLUID LEAKING FROM UNDERNEATH THE VEHICLE. THE DEALER CONFIRMED THERE WAS BRAKE FLUID LEAKING FROM THE FRONT DRIVER AND PASSENGERS SIDE BRAKE LINES. THE DEALER ADVISED THE BRAKE LINES WERE LEAKING DUE TO CORROSION. THE BRAKE LINES WERE REPLACED BY THE DEALER AND THERE WERE NO ADDITIONAL FAILURES. THE CONTACT BELIEVED THE FAILURE TO BE DIRECTLY RELATED TO NHTSA ACTION NUMBER PE10010 (SERVICE BRAKES, HYDRAULIC: POWER ASSIST: HYDRAULIC: HOSES, LINES/PIPING, AND FITTINGS). THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324671April 9, 2010
AIR BAGS
I WAS DRIVING ON HIGHWAY 52 AROUND WINSTON SALEM, NC ON THRUSDAY MARCH 18TH, 2010 WHEN ALL (4) AIRBAGS DEPLOYED. I WAS TRAVELING ABOUT 60 MPH IN THE LEFT LANE OF MULTI-LANE TRAFFIC; BUT WAS ABLE TO KEEP CONTROL OF THE CAR, CHANGE LANES AND GET TO AN EXIT AND STOP THE VEHICLE. THERE WAS NO COLLISION OR WARNING THAT THE AIRBAGS WERE GOING TO DEPLOY. THE VEHICLE WAS TURNED OVER TO THE DEALER ON 3/20/2010 TO INVESTIGATE AND FOLLOW UP WITH GM. ON 3/22/10 THE DEALER CALLED AND SAID THEY HAD LOOKED AT THE CAR BUT WERE INSTRUCTED BY GM NOT TO DO ANYTHING FURTHER AND THAT I NEED TO CALL GM TO GET A CASE # FOR AN INVESTIGATION. I CALLED AND AFTER SEVERAL TRANSFERS AND CALL BACKS I WAS ASSIGNED CASE # 71-814346366 AND TOLD THAT I WOULD GET A CALL BACK WITHIN TWO BUSINESS DAYS ON WHAT ACTIONS WERE BEING TAKEN. ON 3/25/10 I RECEIVED A CALL AND WAS INFORMED THAT AN INSPECTOR WOULD BE SENT TO THE DEALERSHIP TO CHECK OUT THE CAR. TO DATE HAVE I RECEIVED NO FURTHER COMMUNICATIONS FROM GM AND AS OF 4/8/10 THE DEALERSHIP HAS NOT RECEIVED ANY NOTICE ON WHEN OR IF AN INSPECTOR IS SCHEDULED TO CHECK OUT THE CAR. THIS WAS A SERIOUS INCIDENT AND SHOULD HAVE BEEN INVESTIGATED IMMEDIATELY. THERE A THOUSANDS OF SIMILAR VEHICLES ON THE ROAD THAT COULD HAVE THE SAME DEFECT AND IT SEEMS THE MANUFACTURER DOESN'T WANT TO FIND OUT WHAT THE PROBLEM IS. YOUR HELP IN INVESTIGATING THIS ISSUE WILL BE VERY IMPORTANT TO THE SAFETY OF DRIVING PUBLIC. THANK YOU. UPDATED 04/16/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323111April 9, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION
2005 CHEVROLET SUBURBAN. CONSUMER STATES DEFECTIVE SPEEDOMETER. *TGW CONSUMER SENT IN DUPLICATE LETTER ON 3/25/2010. *KB THE CONSUMER STATED THE SPEEDOMETER WAS STUCK AT 120 MPH. THE CONSUMER WAS INFORMED HER VEHICLE WAS NOT A PART OF THE RECALL, AS HER VEHICLE IDENTIFICATION DID NOT FALL WITHIN THE RANGE. THE SECOND PROBLEM WITH THE VEHICLE WAS THE TRANSMISSION. THE CONSUMER STATED THE VEHICLE HAD TO BE TOWED TO THE DEALER, DUE TO THE INTERAL FAILURE OF THE TRANSMISSION. *JB UPDATED 04/12/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324450April 8, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT ATTEMPTED TO SLOW DOWN ON AN OFF RAMP BUT THE BRAKES DID NOT RESPOND. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE WHO STATED THAT THE REAR BRAKE LINE LOCATED OVER THE AXLE HAD RUST ON IT. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322610March 29, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS TURNED OFF THE DRIVER HEARD A LOUD NOISE UNDER THE DRIVER'S SEAT. THE WIRES UNDER THE SEAT WERE EXPOSED. THE DRIVER ALSO STATED THAT THERE WERE INTERMITTENT FAILURES WITH THE ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE EXPOSED WIRES WITH ELECTRICAL TAPE. THE FAILURE MILEAGE WAS APPROXIMATELY 48250. THE CURRENT MILEAGE WAS 48349.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322000March 24, 2010
TIRES
1994 CHEVROLET SUBURBAN, RIGHT REAR TIRE BLEW OUT DAMAGING THE HEATER LINES AND RIGHT REAR QUARTER PANEL. *BF OHIO TRAFFIC CRASH REPORT # 10-0678-91. *JB UPDATED 04/14/10 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321800March 24, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE ANTI-LOCK BRAKES WOULD ENGAGE WITHOUT WARNING. HE ALSO STATED THAT THE BRAKE PEDAL WOULD LACK PRESSURE AND WOULD OFTENTIMES FALL INTO THE FLOORBOARD WHEN DEPRESSED. PREVIOUSLY, A FULL BRAKE SYSTEM WAS REPLACED ON THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE CONTACT BELIEVED NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) CONTRIBUTED TO THE FAILURE SHE EXPERIENCED. THE FAILURE AND CURRENT MILEAGES WERE 170,000 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319809March 22, 2010
VEHICLE SPEED CONTROL
2008 CHEVROLET SUBURBAN. CONSUMER STATES UNINTENDED SUDDEN ACCELERATION. *TGW THE CONSUMER STATED THE VEHICLE ACCELERATED RAPIDLY FROM A STANDING START TO ENTER THE TRAFFIC LANE AHEAD OF ONCOMING TRAFFIC FROM THE LEFT. HE DEPRESSED THE ACCELERATOR PEDAL QUICKLY, THEN LET UP, BUT THE ENGINE RPM CONTINUED TO CLIMB, AS IF THE ACCELERATOR WERE FULLY DEPRESSED. UPON HEARING THE ENGINE CONTINUE TO ACCELERATE ON ITS OWN, AND FEELING THE VEHICLE SURGE FORWARD, THE CONSUMER APPLIED THE BRAKE WITH FULL FORCE, USING BOTH FEET AND WAS SUCCESSFUL IN BRINGING THE VEHICLE TO STOP; DISTANCE TRAVELED WAS ABOUT 40 FEET FROM THE POINT WHERE THE BRAKES WERE APPLIED. ONCE STOPPED, THE CONSUMER PUT THE TRANSMISSION IN PARK, WHERE UPON THE ENGINE ACCELERATED TO THE REV LIMIT. HE IMMEDIATELY TURNED OFF THE ENGINE USING THE IGNITION SWITCH, TO AVOID ENGINE DAMAGE. AFTER A MOMENT, HE RESTARTED THE ENGINE, WHICH RESUMED NORMAL OPERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321288March 21, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STICKS THEN AT IDLE IT SAYS YOU ARE GOING 70 MPH. IF YOU START AND STOP THE VEHICLE MULTIPLE IT COMES DOWN 5 MILES PER HOUR AND EVENTUALLY YOU GET BACK TO ZERO. HOWEVER, IT WILL DO THIS AGAIN AND AGAIN AND NEEDS TO BE FIXED BECAUSE YOU CAN'T TELL YOU HOW FAST YOU ARE GOING AND I ALMOST LOST IS ON A 45 MILE HOUR TURN SPEEDO SAID I WAS GOING 120 BUT IN REALITY AFTER STOPPING THE SUBURBAN I FIGURED OUT I WAS DOING ABOUT 55. THIS HAPPENS AT ALL MILEAGE AND IS A DEFECT. CHEVY RECALLED, I BELIEVE, UP TO 30,000 MILES. OWNERS SAY IT HAPPENS AT 20,000; 40,000; 50,000, AND WELL ANY MILEAGE. I HAD 90,000 WHEN MINE STARTED. I READ ONE PERSON WHO AT 90,000 GOT HIS FIXED FREE. CHEVY WOULDN'T FIX MINE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE CALLED. PLEASE HELP. I REPORTED TO CHEVY BUT THEY WOULDN'T FIX. INTERNET SAYS IT CAN HAPPEN TO ANY OF THE GAUGES IN THE CLUSTER. THERE IS A GUY IN OREGON THAT REPLACES THE 6 STEPPER MOTORS. CHEVY SHOULD DO THIS FOR US. I'VE OWNED CHEVY'S ALL MY LIFE (I"M 49) BUT IF THEY DON'T FIX THIS I'M DONE. I'D RATHER HAVE A TOYOTA AT LEAST THEY ARE RECALLING. DO A GOOGLE SEARCH - EVERYONE IS HAVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320613March 18, 2010
STRUCTURE:BODY
DOORS HAVE TO BE SLAMMED IN ORDER TO CLOSE PROPERLY, THE RIGHT DOOR IN THE REAR PASSENGER SIDE FALLS OFF THE HINGES AT LEAST ONCE A MONTH AND HAS TO BE READJUSTED AND THE PART THAT HOLDS THE DOOR INTO THE HINGES HAS TO BE HAMMERED BACK INTO PLACE BEFORE THE DOOR IS ABLE TO CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320621March 18, 2010
ELECTRICAL SYSTEM
2004 CHEVY SUBURBAN - ABOUT A YEAR OR TWO AGO MY SPEEDOMETER STARTED ACTING UP. IT WOULD SAY I WAS DOING 10 MPH WHEN I WAS ON THE HIGHWAY OR I COULD BE GOING 30 OR 35 AND IT WOULD SAY I WAS GOING 110 MPH. THIS WENT ON FOR MONTHS BEFORE IT FINALLY JUST QUIT WORKING. I HAVE TO DRIVE WITH A GPS JUST TO KNOW HOW FAST I'M GOING. I HAVE HEARD AND READ OF MANY OTHER CASES EXACTLY LIKE THIS. SEEMS TO ME THIS SHOULD BE A RECALL FOR A DEFECTIVE SPEEDOMETER. I DON'T HAVE THE $400 OR $500 THEY WANT TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320427March 17, 2010
SEATS
2004 CHEVY SEAT HEATER CAUGHT ON FIRE. CALLED CHEVY THEY WON'T DO ANYTHING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10320156March 16, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING APPROXIMATELY 30 MP. PRESSURE WAS APPLIED TO THE BRAKES AND THE VEHICLE CONTINUED TO ACCELERATE. THE EMERGENCY BRAKE WAS ENGAGED AND THE VEHICLE CAME TO A COMPLETE STOP. THE DEALER WAS NOTIFIED OF THE FAILURE. THE TECHNICIAN STATED THE FAILURE WAS RELATED TO THE ANTI-LOCK BRAKE SYSTEM AND THE SERVICE REPAIR WOULD BE AT THE OWNERS EXPENSE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 05V379000 (COMPONENT: SERVICE BRAKES, HYDRAULIC: ANTI-LOCK). THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 80,000. THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319832March 15, 2010
STRUCTURE:FRAME AND MEMBERS
I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A BLAST OF AIR LIKE A TORNADO OR HURRICANE IN MY CAR. PAPERS AND THINGS IN MY CAR STARTED FLYING. WHEN I STOPPED I DISCOVERED THAT THE REAR WINDOW HAD SEPERATED ITSELF FROM THE FRAME AT THE TOP AND WAS NOW OPEN BY AN INCH. THE WINDOW IS DESIGNED TO OPEN FROM THE BOTTOM WITH A LATCH. THE TWO HINGES AT THE TOP OF THE WINDOW HAD NOW ALSO SNAPPED BROKEN FROM THE WINDOW, LEAVING ONLY THE SIDES ATTACHED. THIS IS A VERY LARGE WINDOW AND COULD HAVE TOTALLY COME OFF IN TRAFFIC CAUSING GREAT HARM TO OTHERS. IF THE WINDOW HAD BEEN OPEN AS IT IS ALSO DESIGNED IT WOULD HAVE BLOWN OFF. I HAVE SINCE FOUND THAT THE COLLISION REPAIR PLACE I USED SAID HE HAD ANOTHER JUST LIKE IT THE WEEK BEFORE. IN TRYING TO REPLACE THE WINDOW WITH ANOTHER USED ONE HE FOUND THAT THE ADHESIVE WAS ALSO STARTING TO DO THE SAME, THEREFORE IT WAS NECESSARY TO REPLACE IT WITH A NEW ONE. IN FIXING THE WINDOW THE COLLISION EXPERT SHOWED HOW EASY IT WOULD BE FOR THE MANUFACTURER TO FIX. IT NEEDS BOTH SIDES OF THE HINGES BOLTED. I DO FEEL THIS SHOULD BE ADDRESSED TO SAVE OTHERS HARM. I HAVE ALSO SAVED ALL PARTS PERSONALLY FOR ANY/ALL INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319616March 15, 2010
EXTERIOR LIGHTING
RUNNING LAMPS LIGHT BULB SOCKETS APPEAR TO BE DEFECTIVE. NEW LIGHT BULBS DO NOT SOLVE THE PROBLEM. I CONTACTED THE DEALER AND THE PARTS SALESMAN TOLD ME IT IS A COMMON PROBLEM WITH THE WIRING SOCKET AND IT NEEDS TO BE REPLACED. AS I HAVE BEEN DRIVING AROUND I HAVE NOTICED MANY CHEVY SILVERADO'S, SUBURBAN'S, AND TAHOES WITH RUNNING LAMPS INOPERATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319568March 14, 2010
ELECTRICAL SYSTEM
WHILE DRIVING I NOTICE MY SPEEDOMETER NOT WORKING ON MY 2004 CHEVY SUBURBAN. MY WIFE CALLED HENDERSON CHEVROLET. THEY ASKED WHAT OUR MILEAGE WAS. IT WAS 92,000 MILES. THEY SAID IT WOULD COST OVER $800.00. I NEVER KNEW THERE WAS A RECALL ON THE SPEEDOMETER CLUSTER TILL I PUT A SEARCH IN ON THE INTERNET. CAN SOMEONE HELP US? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban