Chevrolet SSR Complaints
74 consumer complaints on file.
- #10455130April 13, 2012SEAT BELTS
TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT ONE OF THE SEAT BELTS HAD BECOME INOPERABLE. THE CONTACT ORDERED A REPLACEMENT SEAT BELT BUT ONCE IT WAS RECEIVED, HE NOTICED THAT THE SEAT BELT WAS ROLLED BACKWARD AND EXHIBITED AN ABNORMAL TWIST. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE SEAT BELT HAD TO BE INSTALLED BACKWARD IN ORDER FOR IT TO OPERATE CORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 20,000. UPDATED 5/11/12 *CN THE CONSUMER STATED THE PLASTIC GEAR WAS DEFECTIVE. A NEW SEAT BELT WAS ORDERED. HOWEVER, IT WAS DISCOVERED THE NEW BELT WAS TWISTED. TWO WEEKS LATER, A NEW BELT ARRIVED AND IT WAS ALSO TWISTED. UPDATED 05/23/12
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436029November 16, 2011STRUCTURE:BODY
MY 2005 SSR DRIVERS INSIDE DOOR HANDLE FAILED. UNABLE TO OPEN DOOR FROM INSIDE. FROM WHAT I HEAR THIS HAS BEEN A COMMON PROBLEM ON THESE VEHICLES. UNABLE TO LOCATE PARTS AND A LONG WAIT IF THEY ARE FOUND. SEEMS TO BE A SAFETY PROBLEM WHEN I CAN'T GET OUT OF MY VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435908November 10, 2011EXTERIOR LIGHTING
I HAVE BEEN ADVISED BY THE ORANGE COUNTY SHERIFF TO REPORT THE HEADLIGHT COVERS ON MY 2004 CHEVROLET SSR ARE MELTING FROM THE HEAT OF THE HEADLIGHT. THEY HAVE TOLD ME THAT THIS IS A SAFETY HAZARD THAT THE MANUFACTURER NEEDS TO ADDRESS. I HAVE SPOKEN TO CHEVROLET BUT THEY SAY MY VEHICLE IS OUT OF WARRANTY. I HAVE DRIVEN MANY VEHICLES IN MY LIFE FOR LONGER PERIODS OF TIME AND HAVE NEVER HAD THE HEADLIGHT COVERS MELT. PER THE SHERIFF, THIS IS A SAFETY HAZARD AND THEY FEEL THAT THIS IS NOT JUST A SINGLE PROBLEM TO MY VEHICLE AND TO ASK FOR A RECALL. THANK YOU.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10419707August 16, 2011STRUCTURE:BODY:DOOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S INSIDE DOOR HANDLE BROKE. DRIVER WAS ABLE TO EXIT BY USING DOOR UNLOCK FUNCTION ON KEYFOB, LOWERING WINDOW AND REACHING OUTSIDE TO OPEN DOOR. THIS WORKED FOR SEVERAL WEEKS WHILE I TRIED TO WORK WITH THE MANUFACTURER TO HAVE THEM REPLACE THE DEFECTIVE DOOR HANDLE. NOW THE LOCKING MECHANISM WILL NOT ALLOW EVEN THIS METHOD OF EXIT. CONTACTED MANUFACTURER AS VEHICLE ONLY HAS 34,000 MILES ON IT. THEY CLAIM THEY HAVE NEVER HEARD OF THIS TYPE OF PROBLEM; HOWEVER, THERE ARE OTHER REPORTS ON THE INTERNET WHICH DESCRIBE THIS PROBLEM. MANUFACTURER CLAIMS NOT UNDER WARRANTY SINCE VEHICLE IS A 2005. THIS IS DEFINITELY A SAFETY ISSUE. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10411710July 11, 2011ELECTRICAL SYSTEM
DRIVING 55MPH; CHECK ENGINE LIGHT CAME ON; ENGINE AND ALL ELECTRICALS SHUTDOWN; SAME CODES AS BULLETIN 10009520; TSB 3089; RETURNING FROM TRIP IN MOUNTAINS - COULD HAVE RESULTED IN LOSS OF LIFE; STILL SEE RECENT POSTS OF THIS SITUATION: HOW CAN IT POSSIBLY BE CLOSED? *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397143April 22, 2011ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET SSR. THE CONTACT STATED THAT THE SPEEDOMETER PROVIDED AN INACCURATE READING THAT THE VEHICLE WAS TRAVELING 60 MPH WHILE SITTING IDLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 47,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340892July 1, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2005 CHEVROLET SSR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN DETECTED THAT THE CATALYTIC CONVERTER WAS DEFECTIVE. THE CONTACT STATED THAT THERE WAS AN UNUSUAL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED SINCE THE PART WAS NOT AVAILABLE. THE ESTIMATED REPAIR COST WAS $1,683.36. THE MANUFACTURER ADVISED THE CONTACT THAT THE CATALYTIC CONVERTER WAS NO LONGER BEING PRODUCED FOR HIS YEAR, MAKE AND MODEL VEHICLE. THERE WAS A SIGNIFICANT CONCERN OF A POTENTIAL FIRE HAZARD. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330949May 18, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER CLUSTER ON MY 2005 CHEVROLET SSR MALFUNCTIONED. DEALER AND GM SERVICE REFUSED TO FIX IT UNDER EXTENDED WARRANTY. I ALSO HAVE A 2003 AVALANCHE THAT HAD SAME PROBLEM AND DEALER DID FIX IT. I DON'T KNOW HOW FAST I AM GOING AS THE SPEEDOMETER READS 80 MPH WHEN I AM AT A STOP SIGN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10323978April 6, 2010LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT WHEN HE PULLED THE HANDLE ON THE DOOR, THE DOOR WOULD NOT OPEN. THE FAILURE BECAME PROGRESSIVELY WORSE. THE CONTACT REFERENCED A TSB 050864026 THAT WAS RELATED TO THE FAILURE. THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED AT THE CONTACTS EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CURRENT MILEAGE WAS APPROXIMATELY 8,800.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10300200January 18, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CLUSTER GAUGES ON A 2004 SSR CHEVY PICKUP TRUCK QUITS WORKING SEVERAL TIMES, NO SPEEDOMETER OR TACH. VEHICLE HAS LESS THAN 10,000 MILES ON IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10299516January 12, 2010LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 CHEVROLET PICKUP SSR. THE CONTACT STATED HE CANNOT GET OUT OF THE VEHICLE ON THE FRONT RIGHT PASSENGER SIDE SINCE THE DOOR LATCH IS BROKEN. THE VEHICLE WAS TAKEN TO THE DEALER AND WHO STATED THAT THE PARTS WERE ORDER; HOWEVER, GM NO LONGER MAKES THE PARTS FOR THAT VEHICLE. THE MANUFACTURER STATED THAT THEY ARE LOOKING FOR SOMEONE TO MAKE THE PARTS. THE FAILURE MILEAGE WAS 34,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10262035March 16, 2009STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR HANDLE FAILED, WHICH PREVENTED HIM FROM OPENING THE DOOR. THE DRIVER'S SIDE DOOR HANDLE WAS REPLACED UNDER WARRANTY ON NOVEMBER 22, 2006. THE DIAGNOSIS FOUND THAT THE DOOR HANDLES WERE MADE WITH DEFECTIVE PLASTIC; THEREFORE, THEY BECOME PERMANENTLY INOPERABLE FROM THE INSIDE OF THE VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIR COST WAS ESTIMATED AT $377. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST WITH THE REPAIR. THE CONTACT PLANS ON HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 54,300. 4/01/09 *NJ THE DEALER FOUND A BROKEN INNER HANDLE BRACKET. UPDATED 04/09/09. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10256607January 28, 2009ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT THE SPEEDOMETER SHOULD BE RESETTING ITSELF TO ZERO, BUT THE DIAL RESTS AT 20 MPH WHEN THE VEHICLE IS IDLING. ON OCCASION, THE SPEEDOMETER DIAL BECOMES ERRATIC AND DOES NOT GO BACK DOWN AT ALL. AS A RESULT, THE CONTACT DOES NOT KNOW HOW FAST SHE IS DRIVING. SHE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR CENTER FOR A DIAGNOSIS AND THEY CONFIRMED THE SPEEDOMETER FAILURE. THE DEALER STATED THAT IT WOULD COST $1,050 TO REPLACE THE SPEEDOMETER WITH AN OLD PART. THE MANUFACTURER INFORMED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS 12,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10241975September 12, 2008ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE MECHANIC AND IT WAS DISCOVERED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE ALSO LOST POWER WHILE DRIVING AND MISFIRED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE SPEEDOMETER WORKS INTERMITTENTLY. THE CURRENT MILEAGE WAS 46,641 AND FAILURE MILEAGE WAS 44,826.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226756May 5, 2008STRUCTURE
SSR IS PARKED IN DRIVEWAY IN NOV 07. RECEIVE APPROX TWO INCHES OF RAIN, SSR LEAKED IN FLOOR ON PASSENGER SIDE. APPROX 1 1/2" OF WATER IN FLOOR. TOOK TO CHECK DEALER, DEALER OUTSOURCED PROBLEM. WAS TOLD THERE WAS A CRACK IN "A PILLAR". RESEALED PILLAR, PROBLEM SOLVED. RECEIVED THREE INCHES OF RAIN IN APR 08, SSR LEAKED IN FLOOR ON PASSENGER SIDE. APPROX 2" OF WATER IN FLOOR. TOOK BACK TO CHEVY DEALER, DEALER OUTSOURCED PROBLEM. TOLD LEAK IS DIFFERENT PROBLEM, TOLD CAR DOOR HAD TWO SIDED STICKY ADHESION WHICH WAS NOT STICKING TO DOOR, REPAIRED. I DON'T BELIEVE THIS SOLUTION SOUNDS CORRECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226754May 5, 2008ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DRIVING FOR APPROX 2 1/2 HOURS AT HIGHWAY SPEEDS. NOTICES SPEEDOMETER WAS BOUNCING. SLOWED DOWN, SPEEDOMETER DID NOT CHANGE. AFTER ABOUT TWO MILES, SPEEDOMETER INCREASE IN SPEED, AFTER A MINUTE OR TWO, SPEEDOMETER INCREASED TO APPROX 80MPH. AFTER ABOUT TEN MINUTES, ENTER CITY LIMITS, SPEED LIMIT WAS 35MPH, SPEEDOMETER REGISTERING 65MPH. WHEN I GOT HOME, SPEEDOMETER WAS REGISTERING 30MPH. TOOK VEHICLE TO CHEVY DEALER TWO DAYS LATER, WAS TOLD NO PROBLEM WITH SPEEDOMETER, TOLD TO BRING IT BACK IF THE PROBLEM PERSIST. TWO WEEKS LATER, DRIVING IN CITY AT 45MPH, SIMILAR PROBLEM OCCURRED, AFTER VEHICLE STOPPED, SPEEDOMETER ON 25MPH, NOW SPEEDOMETER DOES NOT WORK. PENDING REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10211110December 7, 2007ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT THE TEMPERATURE GAUGE WOULD RISE AND THE VEHICLE WOULD OVERHEAT WHEN IDLING. AS OF DECEMBER 7, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT FELT THAT THE COOLING FAN WAS TOO SMALL FOR THE ENGINE. THE CURRENT AND FAILURE MILEAGES WERE 15,320. UPDATED 03/10/08. *LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10198502August 4, 2007VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE-CONTROL DEFECT W/CHEVROLET 2004-SSR TRUCK: SIZZLING/FRYING SOUND THROUGH STEERING COLUMN, SPEEDOMETER ZEROED OUT -- SHOWING NO SPEED WHILE DRIVING AT ANY SPEED, CRUISE-INOPERATIVE AT ANY SPEED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10196510July 16, 2007ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 CHEVROLET SSR. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE AND DAMAGED THE GASKET. THE DEALER REPLACED THE GASKET, BUT NOW THE ELECTRICAL SYSTEM MALFUNCTIONS AND THE VEHICLE SHUTS DOWN WITHOUT WARNING. THE FAILURE OCCURRED WHILE DRIVING 55 MPH. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE IS 14,675 AND FAILURE MILEAGE WAS 5,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174246November 25, 2006UNKNOWN OR OTHER, STRUCTURE
THE CONVERTIBLE TOP CONTINUES TO HAS ISSUES. THE DEALER HAS REPLACED THE SEALS AT LEAST 4 TIMES, ADJUSTED THE WINDOWS 6-8 TIMES. CHEVY OFFERED TO MAKE A PAYMENT FOR ME BUT THE PROBLEM CONTINUES. I HAVE ALSO COMPLAINED ABOUT WIND NOISE AND LEAKAGE SINCE DAY ONE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0