Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11720136February 24, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 15 MPH and turning left, the low oil pressure and several unknown warning lights illuminated. The vehicle was pulled over into a parking lot. The contact stated that there was no oil in the engine. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic associated the failure with NHTSA ID Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720137February 24, 2026
UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? Truck caught fire in driveway about 5 minutes after parking truck and turning off engine. Truck is still in spot it burned and available for inspection. How was your safety or the safety of others put at risk? If I had been in truck when it caught fire, I could have burned. Has the problem been reproduced or confirmed by a dealer or independent service center? NA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11720241February 24, 2026
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
During an extreme cold event in Interior Alaska (–44°F), the vehicle experienced a sudden emissions‑system failure that triggered an EPA‑mandated Limp Mode, limiting the vehicle to 5 MPH on high‑speed highways. This created an immediate life‑safety hazard because it was impossible to maintain a safe speed or exit the roadway due to snow berms. Prior to the failure, the vehicle displayed “Service Emission System” warnings and multiple DTCs related to the reductant heaters and sensors. A dealership technician later confirmed a “burnt pin” at the reductant pump connector, consistent with thermal‑electrical overload. This failure mode matches GM’s TSB 21‑NA‑006, describing connector overheating in cold climates. After the repair, the vehicle continued to exhibit safety‑critical symptoms, including harsh downshifts, delayed engagement, and jerking during deceleration, consistent with Recall 26V083000 (rear‑wheel lock‑up risk). The vehicle also continues to emit an electrical burning odor in cold temperatures, consistent with Recall N192206310 (block‑heater fire risk). The only GM dealership in the region issued a “Termination of Business Relationship,” preventing access to all recall and warranty repairs. This has created a 321‑mile “Service Desert,” making it impossible to obtain federally mandated recall remedies. The vehicle remains unsafe to operate due to unresolved transmission, electrical, and propulsion issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720247February 24, 2026
AIR BAGS
My son was sitting in our Silverado waiting for the truck to warm up before he left for work. As he was sitting there both driver and passenger side air bags deployed. It hit my son in the head. The truck has never been in an accident. It doesn't have a branded title. There doesn't seem to be a logical explanation for why this happened.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11720252February 24, 2026
ENGINE
I started my truck and was driving it started to shake and felt forced. Making a sound vibration . I received a message on dashboard " Reduce acceleration drive with care" it felt like I was going to loose power so I turned into the parking lot and had it towed to chevrolet dealership for service. The safety was good in the sense that I parked the vehicle into a parking lot to prevent accidents in the freeway. The dealership claims it's my engine needs replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720272February 24, 2026
ENGINE, POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the vehicle was making an abnormal ticking sound while driving. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the lifters were bent and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that while driving at 30 MPH, the transmission skipped while shifting to a gear, and the vehicle jolted and jerked. The failure had progressively worsened, and the vehicle was making an abnormal high-pitch sound at start-up. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission component failure, and the dealer informed the contact that it would be cost-effective to replace the entire transmission. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720273February 24, 2026
SERVICE BRAKES
Brake pedal was very hard to press down and was almost no response from brakes, brake assist service came on, vacuum pump failure, ot was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720313February 24, 2026
ELECTRICAL SYSTEM, ENGINE
Driving 30 mph down a city street when heard a pop and vehicle completely lost power at speed. Engine turned off and I coasted to a stop, which was unfortunately at an intersection and due to traffic could not get over safely. All accessories were still on however I could not restart the vehicle or put the vehicle into neutral, which left me stranded in the middle of a busy intersection. Hazards were working intermittently, at best. Had to call local PD to provide traffic control while we disconnected the battery and reconnected it while standing in an intersection. After I was able to get the vehicle restarted it had a check engine light and the OnStar app showed Transmission, Ignition, and Engine Electrical warnings. Had the vehicle towed to the dealership, where they have had it for 7 days and cannot diagnose an issue and are trying to return the vehicle to me unfixed. They stated they typically would not even try to diagnose it for this long, however I have a case open with the GM executive team.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719856February 23, 2026
UNKNOWN OR OTHER
While driving the vehicle the passenger side of my rear window shattered due to the rear defroster circuit overheating. I brought the vehicle into my local Chevrolet Cerified dealership to examine - they stated that my vin number is not included in the wide spread recall affecting over 150k vehicles having the same exact issue. I did call GM and she told me how the recall could only be specific to vehicles manufactured at certain locations, or many other factors could lead to my truck not being covered. My vehicle has the power sliding center window - I have researched and have seen a ton of vehicles with this same rear window have the exact same issue as I did. Even the same side breaks. I don't understand how mine is not covered under the recall so many others are. This currently has not been fixed - I am concerned that the same issue will occur even after getting it fixed. I feel it should be not only covered under the recall, but the faulty part causing the issue should be replaced just as it has been with all the covered vehicles. I am asking for this to be reviewed further and expanding the vehicles covered under this recall. It is a very unsafe problem that can cause fire and injury. I don't know how bad this could have been if someone were sitting in the back seat when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719879February 23, 2026
VISIBILITY/WIPER
Driving down the road, and suddenly driver side of rear windshield exploded. GM has publicly acknowledged faulty circuit/glass in prior (expired) campaign in US (N192265660) and apparently there is a full recall in Canada for this problem, 2014-2018 Silverado 1500 with power sliding rear windshield. Chevrolet/GM told me they would not offer any assistance in repair. Repair cost is $948 at local glass shop. Will upload receipt after repair. Of course, this could have caused a major incident on the highway, from losing control of vehicle, heart attack, ,glass could go flying...However, my dog and I maintained our cool and there were no injuries. No one has inspected this. The glass will be replaced in two days. Dealership wasn't interested in helping. There were no warning lamps at all. I bought vehicle in 2021, after N192265660 "expired", and thusly had no knowledge of nor opportunity to fix the issue, as GM never notified me of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719917February 23, 2026
STEERING
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. The power steering warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed electronic power steering module. The contact was informed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed of an unknown recall that had a similar failure description. In addition, the contact was informed that an unknown recall repair was performed on the vehicle in 2017. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719939February 23, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The tailgate has opened 4 times while I’ve been driving. There was one incident in which an object in the truck bed fell out onto the road. Other drivers are at risk for serious injury or death due to objects falling out. I have read other incidents of this happening online to the Silverado 1500 models however Chevy has only issued recalls for the 2500 and 3500 models. The problem has not been reproduced or confirmed by the dealer and they will be inspecting it in the next coming days. There were no warning lamps or messages indicating failure or that my tailgate was open. I’ve provided photo documentation showing me closing the tailgate as well as a photo of the object falling onto the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720033February 23, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Window switch failed and I was unable to roll down the window. Dealer confirmed and performed repairs. Problem occurred on a dry day with no previous issues and the dealer stated it was manufacturing defect with the switch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720035February 23, 2026
POWER TRAIN
Transmission began shifting hard over between 60500 and 62000 miles. Dealership test drove and confirmed it was not normal. The transmission pan was dropped and contained metal shavings and bits. Dealer replaced transmission. During late February 2026, I began noticing some hard shifts again, but am hesitant to pay another $699 diagnostic fee and replacement transmission cost because I feel I am wasting money on a poorly designed and unreliable transmission. I don’t feel confident relying on this vehicle for transportation to medical appointments anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720039February 23, 2026
FUEL/PROPULSION SYSTEM
At 62000 miles, I was having a transmission problem but had no check engine lights associated with the issue. The day I took it to the dealership for the transmission, the check engine light came on for the first time ever when I started the vehicle. The dealership first said it was a faulty solenoid on the purge valve, replaced that part, but it didn’t fix the problem. The dealership then said it needed a new fuel pump control module, which was heavily back ordered due to demand. I needed the vehicle because it had already been at the dealership for a transmission replacement for many weeks and is my only transportation. The dealership told me other vehicles were there for the same problem, parts were on a national back order and being rationed to dealerships around the country. They could not provide an estimate for when my vehicle would be ready and pushed me to trade in my vehicle as a solution. The sales manager offered a very low trade in value, told me I couldn’t get the part faster by purchasing it myself, and was very pushy. She said my vehicle was devalued because it didn’t have the fuel pump control module needed for the check engine light to turn off, and had a history of transmission problems (even though it just got a new transmission). I got frustrated and ordered the new GM part from summit racing and had it on my doorstep in two days. I took it to the dealership and all of a sudden they had received a shipment of this part, and replaced the faulty one in my vehicle. Their repair resolved the problem, but I still had reliability concerns. Despite all repairs being completed, the sales manager said the vehicle trade in value remained unchanged. It was a complete nightmare and I felt my vehicle was being held back from repair resolution to convince me to trade it in for a new truck. I kept my vehicle and extra part I ordered in case this happens again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720042February 23, 2026
ENGINE, STEERING, POWER TRAIN
Belt tensioner/idler pulley began chirping during warm up after starting engine. Noticed serpentine belt was beginning to fray on edges. Dealership confirmed the pulley failed prematurely and caused the serpentine belt to be damaged. Dealership replaced pulley and belt. It was just after warranty expired. The belt is supposed to be replaced at 100,000 miles as routine maintenance, but the failure of the pulley, which the dealer informed me was also premature, but common, was not covered under warranty. Power steering was lost one time in park and a message showed on the dash, but went away after restarting the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719791February 23, 2026
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Engine light keeps returning after dealer visits for oil change. Exhaust heat shield rattles since day one of ownership. During Normal commute, when I accelerate reduced power comes on and doesn’t allow me to accelerate much. Engine Electrical System, including the Charging and Starting System. Checked battery, alternator, and starter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719805February 23, 2026
SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
The contact owns a 2021 Chevrolet Silverado 1500. While driving 43 MPH, the message "Brake Failure" was displayed. The contact then lost control of the vehicle, and the vehicle drove from the right side to the left side of the road, the vehicle drove off the road and crashed into a ditch before coming to a stop. The driver had not sustained any injuries. There was no property damage. The air bags did not deploy. The check engine, the ABS and several unknown warning lights were illuminated after the failure. A tow truck driver who was also a mechanic inspected the vehicle and informed the contact that the driver's side front suspension had fractured from the upper ball joint and the wheel was folded in underneath the vehicle. The vehicle was towed to the dealer, where it was being diagnosed. A Police Report was filed. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11719824February 23, 2026
ENGINE
Truck shift irratically and engine revved high and engine oil too hot message came up. Truck started to shut down on highway at 65mph pulling trailer and side by side in traffic. Once stopped truck would not restart. Engine oil temp was pegged too hot. Had to have truck towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719674February 22, 2026
POWER TRAIN, STRUCTURE:BODY
Unknown..... the transmission in my truck began the shutter and shake like I was running over the rumble strip. The truck was at one point locked into 4x4 and even stuck in reverse and almost got me ran over by a diesel when I couldn't get out of his way until the very last second. Im not the only one with this issue. Gm has been knowingly mass producing these defective transmissions and selling them to the public with no notication to the consumers. This is obviously defrauding the consumers out of not only there money but also many of there livelihoods. As many families depend on there trucks in order to financially support there families. As mine does. Gm sold defective equipment. Completely aware that they where defective this is fraud and they should be held liable for there actions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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