Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11531611July 11, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
Dear NHTSA, The truck has lost electrical power several times over the past few months but only 3 times while driving. Today it completely shutdown while making a right hand turn at a busy intersection causing the loss of power steering and braking while narrowly missing a car waiting for the traffic light It took both hands to turn the wheel and both feet to push the brake pedal enough to stop on the shoulder. Prior to this latest incident I removed the engine compartment splash pan, checked the starter and ground connections and all seemed well. I then unplugged, cleaned and reconnected all electrical connections in the engine compartment and fuse box. The complete shutting down of a vehicle and its electric system while driving is a very dangerous matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531325July 10, 2023
POWER TRAIN
The component that failed according to the Chevrolet dealer is the "transfer case pump clips", which came loose inside the transfer case and wore a hole through the case causing the oil to come out. If I would not have noticed the oil on the back of my truck, I could have continued to drive the truck, which could have caused the transfer case gears to lock up the front and rear axles while driving and could have caused me to wreck, causing injury to myself, my family or someone else. I marked the area of the leak with a sharpie as depicted in the photos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531380July 10, 2023
ENGINE, ELECTRICAL SYSTEM
I have been getting the Reduced Engine Power message due to the drive by wire components and the truck will go into Limp mode. This is a VERY DANGEROUS event due to the fact that a driver not knowing when this will happen. I have pulled into the road many times before and have this happen, and when it does go into limp mode, you are dead in the middle of the road trying to avoid being hit by on-coming cars. It is a KNOWN issue with GM for years now and many Technical Bulletins have been sent out about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531433July 10, 2023
POWER TRAIN
Transmission exploded from the inside causing catastrophic failure that could have resulted in death. Milage on vehicle was 20k. No indication of transmission issues on warning sensors in the car or through feeling the transmission slipping or hearing any noises before it occurred
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531476July 10, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
Already paid for transmission repair and now paying for engine wiring harness. Service update was sent out to dealer in May of 2020 to fix issues before selling vehicle. That was not done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531497July 10, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
“Service trailer brake system” this message randomly appears with no trailer connected at all, i recently bought a brand new trailer and im scared to tow it since there is no current fix for this error message on the display, it comes on randomly and will not stop popping up and dinging it is a huge distraction as it repeatedly does it over and over, also when it does this you lose trailer brakes which is very unsafe especially in the mountains. This has been a known issue for years that is why i don’t understand why there is only a fix for the 22-23 models. Gm needs to address this issue as there are tons and tons of complaints, it is never safe to lose trailer brakes especially with all that weight you could burn up the truck brakes and cause an accident or if the trailer starts swaying you can not correct it with the breaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531146July 9, 2023
SERVICE BRAKES
Backing up truck to put a boat in the water and no brakes had put push really hard to stop the truck from going in to the lake. When moving slowly there is hardly any brakes on the truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531166July 9, 2023
SERVICE BRAKES
Truck often while driving getting a "Service Trailer Brake System" message, that is a safety-critical defect, and in my case, a defective wire harness
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531194July 9, 2023
UNKNOWN OR OTHER
Chevy has poor quality frames trucks with less then 70k miles on them are unsafe to drive it is a 2009 been garage kept and well taking care of there are tons of these trucks not road worty because of frame me and most people still owe money on these trucks and get no compensation for them Ford Toyota make frame replacement panels while Chevy has no one my truck has 69k on it and truck looks amazing till you look at the frame even the new trucks how can a dealer charge so much money for a truck and by the time it's paid off it's unsafe it's gonna cost me several thousands of dollars and hopefully be able to fix there poor quality issue if not I'm stuck paying 10,000 dollars to pay off truck or my credit is no good and can't get another vehicle I love paycheck to paycheck and just purchased this truck used 12 months ago the frame is solid on outside but it rotten from inside out just like ever other Chevy sad for a truck with such low miles below is a image of how nice truck is and taking care of again this has 69,000miles on it now I can't get it to pass inspection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531069July 8, 2023
WHEELS
The exterior of the wheel well separated from the interior cylinder of the wheel well. The issue appears that the wheel well (usually one piece) has cracked/separated into two pieces, likely due to rust. The car was parked at a store and made a loud popping sound, which could be heard from inside the store. The popping sound came from the loud separation of these pieces as shown in the attached images. This separation was powerful enough to bend and distort the entire exterior of the wheel/hub cap. The vehicle required a tow. This issue could have been a lot worse if the car was driving while the incident occurred. Upon inspection, the other wheel wells are likely to have the same thing occur due to similar appearance. For further details please see file number 529550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531080July 8, 2023
FUEL/PROPULSION SYSTEM
My truck keeps going into limp mode, it will not accelerate when I press on the gas pedal.This happens sometimes after stopping or slowing down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531107July 8, 2023
UNKNOWN OR OTHER
Excessive rust 2009 Chevy Silverado with 69k miles on it truck has always been garage kept and meticulously taking care of frame is rusted truck is junk still owe money on it Chevy needs to do something major problem here
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531112July 8, 2023
POWER TRAIN, ELECTRICAL SYSTEM
My vehicle just randomly shuts off, mainly when making a turn. I took it in to the dealership and had several repairs made but none of them fixed the problem. It’s definitely dangerous I almost had a accident at least 3 times. I feel it’s electrical due to the fact everything shuts off, the dash usually flashes before it shuts off. All electronics shut down and the vehicle turns completely off with no control of steering. I’ve come to the conclusion it’s electrical so I’m searching for a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530840July 7, 2023
STRUCTURE:BODY, VISIBILITY/WIPER
Rear window leak The cracks can be in the left and/or right side of the rear sliding window plastic upper rail glass guide which is covered by the roof rear spoiler. Examples of a left (1), then right side (2) visual crack (with the spoiler removed) are shown in the graphics above.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530900July 7, 2023
STEERING
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving approximately 40 MPH and making a right turn, the vehicle lost power steering functionality, causing the steering wheel to become difficult to turn, almost causing the vehicle to crash into another vehicle. The message "Power Steering, Drive with Care" was displayed. The vehicle was taken to the local dealer who diagnosed that the electrical power steering was faulty, and the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V719000 (Steering). The failure mileage was 188,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530908July 7, 2023
STEERING, ELECTRICAL SYSTEM
Service Trailer Brake warning flashed then suddenly lost power steering which nearly caused a crash. Vehicle was taken to dealership and a corroded Grounding Strap caused the complete loss of the electrical power steering system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530984July 7, 2023
ELECTRICAL SYSTEM
Back up camera cuts out at night in low light conditions, making it dangerous. Been to dealer twice, first they reflash BCM then second time, they state “we can’t find anything wrong”. I have seen people complaining online about this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530633July 6, 2023
POWER TRAIN
The vehicle started jumping when switching gears or when accelerating from a stop. The drive shaft ended up separating from the transfer case, lost 3rd gear in the transmission, and blew the 8th cylinder in the motor. I am seeing that this is a common issue with the year, make, and model. Yet not all that were affected were actually included in the recall from 2020. We luckily were not in an accident from this incident however, this has cost us well over $10,000 in repairs. This issue needs to be addressed and GM needs to fix this problem. This could cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530665July 6, 2023
POWER TRAIN
We put our truck into a dealership recall for passenger airbag. Next day while driving truck started to buck in middle of traffic had to pull over. No reverse or forward. Waited and then the problem left. Truck is not repaired brought it to a transmission shop has Converter damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530678July 6, 2023
ELECTRICAL SYSTEM
The blower motor for the HVAC system caught fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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