Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11532856July 17, 2023
TIRES:SIDEWALL
The contact owns a 1999 Cherverolt Silverado equipped with tire band Cooper tire line Discoverer HTP tire size 235/70R16 DOT not available. The contact noticed that the front driver-side tire had a sidewall compound on it. The contact added air to the tire, but the sidewall compound was still on the tire. The tire was not replaced. The manufacturer was not contacted. The failure mileage was 60,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532860July 17, 2023
STEERING, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
While driving on the highway, I came to stop in traffic. Power shut off in truck. I had AC on and radio on and everything turned off.Dashboard went blank as well. Power restored and service stabiltrack notification came on. This happened multiple times while on road. Got off as soon as possible and took to dealership. Dealership has yet to get back to us. I believe this is related to the two recalls that I had completed. At no point should I lose power in the vehicle and not be able to control the car. This could have been a tragedy if driving at full speed and for vehicle to shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532550July 16, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
While towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". When the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. The plug was firmly seated and it caused issues whether using the in bed plug or the bumper plug. After some time, the message would go away and the system would display the message "trailer connected" and the trailer brakes would work again. After some time, the process would repeat several times (30-40 times) primarily from mid morning to evening. I verified plug tightness and applied dielectric grease to ensure a good connection and that did not improve the issue. The trailer is 1 year old and was pulled with 3 other trucks (2 dodge and another Chevy) with no issues at all. I was able to locate a GM bulletin numbered "document id: 6379278" that references this problem and states to disconnect the trailer solar panels while a fix is developed. This was only found on an RV owners forum. I was able to disconnect my solar panels on my trailer and the issue was no longer present with my brakes working properly and no error messages for 10 hours of driving. This is a significant safety issue and needs to be made abundantly clear to drivers who haul trailers. Not all solar panels are easily disconnected and should be done by a qualified electrician due to the potential hazards of their voltage. Additionally, not having trailer brakes while driving on the interstate is a significant safety hazard that greatly increases the chances of an accident as the brakes would stop working without warning including while in use. My vehicle is a scheduled for an inspection at the dealer on 7/22/23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532604July 16, 2023
WHEELS
Bought this vehicle 4 months ago first month the tire loosing air went on a trip park in a garage left it there for the week end came out passenger front tire was flat put spare on notice crack on inside of the rim...2 month later took another trio on the way home tire was loosing air change out again Crack on inside of rim driver rear different one then first time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532620July 16, 2023
TIRES, TIRES:TREAD/BELT
Tire Size LT275/65R20 While towing a trailer was accelerating onto the freeway at approximately 45MPH the rear driver side tire exploded. The tread partially separated causing extensive damage to the vehicles wheel well, rear bumper and undercarriage. Tires was inflated to approximately 77PSI and tire temperatures were normal on the display cluster. Tire had 26,200 miles on it at the time of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532502July 15, 2023
ENGINE, FUEL/PROPULSION SYSTEM
AFM active fuel management caused Engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532273July 14, 2023
SERVICE BRAKES
The trailer brake controller on the vehicle is defective and keeps connecting and disconnecting. It's a known issue to the manufacturer as shown in service bulletin #6379278 image attached. The manufacturers solution is to contact the trailer manufacturer for instructions on how to disable the solar charge controller. I have done this but the trailer manufacturer (Grand Design) will not provide me with this information as they are saying this is a Chevrolet issue and Chevrolet needs to resolve it. This now places me in a situation where I am traveling with a trailer that randomly, and intermittently, has no operating brake system. This places me and the driving public in danger. This problem has been inspected by the manufacturers dealer and they have provided me the technical bulletin referenced above. There is a warning lamp on the dash that informs me of when the trailer brake controller connects and disconnects. This failure first appeared to us on May 30th, 2023 which was the first time we connected to our Grand Design 2500RL trailer. It has been consistently having this issue every time we are connected to the trailer. The truck has been to two Chevrolet dealers so far to try and resolve this issue. I have contacted Chevrolet customer service for an ETA on when this issue is to be resolved and they have none.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532284July 14, 2023
SERVICE BRAKES
Failure of the vacuum booster pump. GM has currently recalled 3.4 million pickup trucks and SUVs for this issue under NHTSA Safety Issue ID is 19V645000 but my current pickup is currently not listed as having an recall issued. Chevy dealership would only replace the entire vacuum booster pump as a fix which cost ~$800
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532313July 14, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2010 Chevrolet Silverado 1500. The contact stated that while the vehicle was at an independent mechanic for an oil change, the mechanic informed the contact that there was a crack in the frame near the fuel tank and that the frame needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532341July 14, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM
My flex fuel sensor went out at 58000 miles, Transmission always giving problems on all Chevy transmission & should be on recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532350July 14, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
The trailer brakes light keeps coming on for no reason at all times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532400July 14, 2023
POWER TRAIN
Vehicle started shuttering then almost slamming from gears and eventually gave out at 97k - Vehicle is still in the shop right now, as I have no other vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531977July 13, 2023
POWER TRAIN, ELECTRICAL SYSTEM
When vehicle becomes disabled due to an an electrical or mechanical issue there is no way to put the transmission into neutral. Due to the vehicle having an electric shift mechanism, when there is an electrical issue with the vehicle it can’t be shifted into neutral to push or tow the vehicle. For some unknown reason, GM did not provide an emergency transmission shift override system. My previous vehicle, a 2014 Ram had an emergency shift override mechanism for emergency situations. With GM’s lack of an override system if the vehicle develops an issue while driving once it comes to a stop it shifts its self into park leaving no way to move the vehicle safely off the roadway without a tow truck using skates/dollies on the rear wheels. I personally experienced this yesterday while driving in San Antonio, Texas traffic. My vehicle died while going 70 mph. Thankfully I was able to coast off to the shoulder. When the vehicle came to a stop it would no longer shift into neutral. I have read others having similar experiences only not being fortunate enough to get off the roadway. GM needs to provide a way to override the electronic shift mechanism so there vehicles can be moved when issues arise. It’s only a matter of time before an electrical issue renders a vehicle unmovable in traffic causing injury or death to the traveling public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531987July 13, 2023
SERVICE BRAKES
My 2016 Chevy Silverado had intermittent hard braking. Especially at slower speeds the brake pedal would get very hard to press and needed a lot of effort to stop. I was especially concerned having newer drivers in my household that the truck was unsafe. I nearly hit others vehicles especially at stoplights and in parking lots. The vehicle was taken to the GM dealer who said it was under recall and completed the repairs. However even though the recall repairs were completed the vehicle still continued to have hard braking issues. It was not resolved until I had the brake vacuum booster pump replaced by a 3rd party as GM was unwilling to complete the repair under the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532006July 13, 2023
ENGINE
Vehicle exhibited a loud bang from the engine compartment followed by a ticking noise from the engine and loss of power while highway driving in a remote rural area. Check engine light did illuminate. Vehicle was subsequently towed and issue was diagnosed by an independent repair shop as a failure of an active fuel management valve lifter and was repaired. Approximately 10,000 miles later while also at speed on a congested highway the vehicle experienced a second failure 12 July 2023. No dash lights nor warning indicators were illuminated, though problem was indicated by severe loss of power and very rough idle. Issue was diagnosed by dealership as failure of #4 and #6 cylinder AFM lifters....which were replaced new following the first failure in summer 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532102July 13, 2023
STEERING, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while her husband was driving approximately 25 MPH, the "Service Power Steering”, “Service Stabili-trak" and "Service Four Wheel Drive" were displayed. The contact's husband was able to veer to the side of the roadway. The contact stated that her husband turned off and restarted the vehicle, and the vehicle responded as needed. The contact's husband was able to continue driving. The contact stated that the failure had been occurring increasingly and was persistent after restarting the vehicle. An alarm sounded. The contact stated that while driving from a complete stop, the vehicle hesitated to respond, and then jolted suddenly. The vehicle was taken to the dealer, who informed the contact that the failure could be related to NHTSA Campaign Numbers: 18V586000 (Steering) and 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control); however, additional diagnostics tests were being performed. The vehicle was not yet repaired. The manufacturer was notified of the failure and advised the contact that they could provide monetary assistance for the purchase of another vehicle. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531895July 12, 2023
STEERING
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving out of a parking lot, the vehicle lost power steering functionality with the power steering warning light illuminated. The contact shut off and restarted the vehicle and the vehicle started operating normally. The vehicle was taken to the dealer who stated that the vehicle was not under recall. The vehicle was not diagnosed. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 14V246000 (Steering). No further assistance was provided. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531952July 12, 2023
VEHICLE SPEED CONTROL, ENGINE, UNKNOWN OR OTHER
Stabiltrack System, Traction Control System, Reduced Engine Power. Since purchase of the vehicle, intermittent immediate failure or previously stated vehicle systems caused critical safety concerns for occupants and other drivers while operating. Vehicle looses power enters safety "Limp Mode" due to faulty engineering. Upon inspection by State Police and Fire/EMS, owners urged to contact vehicle manufacturer and NHTSA to report issue. Failure of system first happened around 140k miles on odometer. No safety or warning lamps were present prior to stated malfunction of vehicle. Malfunction appears now daily causing impaired drivability and serious safety concerns for occupants and fellow drivers. Messages on Dashboard State The Following. "Service Stabiltrack, Service Traction Control, Reduced Engine Power". NO Certain Cause OR Remedy from manufacturer.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11531543July 11, 2023
SERVICE BRAKES
Connecting this trailer to a new 2024 Chevrolet Silverado 2500 HD, the trailer brakes cut in and out every minute or so. The truck shows a warning that the trailer brakes are disconnected, and then they reconnected. This happens repeatedly. General Motors and Forest River have been advised of this, but neither have a solution. Forest River does not want to engage with me (as consumer). GM is still working with me to trouble shoot. Theory is that the solar charging on the trailer is causing the issue with the GM vehicle. Truck (not the trailer) was in the dealer and no issues were found on the truck side. In social media groups, there are many others experiencing the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531547July 11, 2023
ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed the check engine warning light illuminated. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was taken back to the dealer and test driven. The contact was informed that the cam shaft and lifters needed to be replaced. The vehicle was repaired. While driving at an undisclosed speed, the oil pressure sensor warning light illuminated. The vehicle was taken to the same local dealer where it was diagnosed that there were metal shavings inside the engine. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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