Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11585703April 28, 2024
UNKNOWN OR OTHER
2013 Chevy Silverado undercoated every year since new..(2 owners)... and the frame is rotted. This is disgusting!!! There is a technical service bulletin for frame rust/ rot but not a full recall. Rotted frames are a SAFETY Concern!!!! You need to make GM fix this problem with a full recall!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585713April 28, 2024
TIRES:SIDEWALL
265/75R16 9100 miles driven mostly on pavement with loads well within the vehicle capacity and never off road. Tires were rotated several months prior, about 100 miles ago and damage was not noted. Bubble appeared on sidewall which was noticed while parked; Tire shop dismounted the tire to inspect for possible causes and found nothing to explain damage (run flat, left deflated, road hazard damage). Secondary bubble slightly smaller on inside at same location. Smaller bubbles were felt inside tire and a longer, slight bubble follows the bead 1/3-1/2 of the diameter of the tire. Shop manager refused to remount tire due to risk to employees of catastrophic failure, indicating the tire poses significant safety risk if vehicle had been at highway speed and completed its deterioration. Mate to this tire on right rear shows same smaller bubble above the bead about 1/3 of tire diameter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585383April 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact stated that the warning light had been reset daily; however, the warning light illuminated daily. The vehicle was taken to the dealer and diagnosed with a faulty coolant reservoir container. The contact was informed that the coolant reservoir needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585464April 26, 2024
UNKNOWN OR OTHER
frame has rust all over
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585529April 26, 2024
ENGINE
I was on my way to an important doctor appointment driving on the interstate in fairly heavy traffic. All at once with no warning my engine died and the transmission shifted itself into neutral. I was in the fast lane when the engine stopped. Fortunately I was able to make it over to the emergency lane. Otherwise I could have very likely have been hit by another driver. This was a very scary occurrence. I had it towed to the dealer and was told that my 6.2L engine was locked up. I have done my own oil changes for the past 55 years so I know for a fact that there was oil in the engine and it had be changed regularly. From what I have read on numerous other web sites this seems to be a common occurrence with these engines. I think there should be a factory recall on these engines immediately before someone is seriously injured or killed. Please look into this very serious problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585114April 25, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
While towing our camper that has solar power our trailer brakes would randomly disconnect. Sometimes for a few seconds but several times for several minutes. After checking all wiring, doing some research and trial & error we discovered that it is a problem with the truck and the solar on the camper that is making the brakes disconnect. This happens randomly but quite often and it happened to us several times while towing in the mountains of Colorado. It is definitely a safety hazard to not have the trailer brakes. We have towed the same camper with other trucks including the 2023 Chevy that we owned before this truck and have never had a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585150April 25, 2024
POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while her husband was driving approximately 30 MPH, the check transmission warning light illuminated. The contact was informed by her husband that prior to the warning light being illuminated, the vehicle was vibrating and shaking abnormally. The contact stated that her husband had experienced the failure with the vehicle jolting and the transmission slipping while shifting between gears. The contact stated that the transmission was repaired 5-months prior at the dealer. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585290April 25, 2024
POWER TRAIN
Engine blew the lifters while driving on the highway at 75MPH in Morning traffic. The truck immediately lost power and dropped from 75 down to 45 quickly without any input from me. Luckily the cars behind me were able to swerve before hitting me while i was pulling to the side. The lifter failures are a known issue with GM trucks with the 5.3 and 6.2 liter engines. The service advisor told me they do at least 12 of these per month. There are 100's of messages on several forums where people have the exact same issue. Some of them experiencing the failures with as low as 5K miles. GM's fix is to replace both banks of lifter if the engine has under 16K miles and only replace the one bank if the engine has over 16K miles. The FIX is not really a Fix since GM is putting the same lifter design right back in, leading to many people having the issue multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585302April 25, 2024
ENGINE
Driving truck down road, suddenly alert on dashboard comes on that says “oil pressure low, shut off vehicle.” Turned into the parking lot, shut truck off. Noticed oil cooling line had come off the clamped side. Tried replacing it into clamp and replacing oil but engine would not turn over. Towed to shop. Had to replace entire engine. Noticed that other 2019 Chevy Silverado 1500s were recalled for same issue. Called to report to GMC—- they would not do anything about it since it was not part of the original recall. Please consider asking them to expand recall—-given that the recall reflects the exact issue we had with our 2019 Chevy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585338April 25, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Service trailer brake system appears and my trailer brake information doesn’t show up on the dashboard when I try to manually engage the electric trailer brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585031April 24, 2024
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio cuts out, no sound. Can't even use hands free calling because the sound doesn't work. Driver will try to get sound back while driving, taking eyes of the road to fiddle with radio. No recalls at the moment for this issue. Several blogs online that people are experiencing this issue. Has not been inspected as the issue is intermediate, cannot reproduce at a certain time. Could happen once a week or several days in a week, random. There were no warnings before the radio cuts out. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585043April 24, 2024
SERVICE BRAKES
I have been going through a nightmare with my new 2024 Silverado 2500HD with the trailer brake that randomly connects and disconnects. My wife and I live Part-time in our 5th wheel RV and pull it on average once a week as we move from place to place for 6 mo out of the year. The issue is very random and we have had the truck at two different dealers to try and solve the problem. The Truck dealers point to the RV Mfg and the RV Mfg point to the truck Mfg. After doing quite a bit of searching, I found a GM tech bulletin GM 6379278 in regards to this issue so I now see on the internet and youtube many others are having the same issue. This appears to be quite the life threatening issue that can easily end badly. They talk about a solar pkg or generating package causing this problem, I have neither. The bulletin is applicable to 2024 3500's and 2500's
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585046April 24, 2024
AIR BAGS
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The contact took the vehicle to the dealer. The vehicle was diagnosed, and it was determined that the air bag control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,380.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585059April 24, 2024
STEERING
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the power steering was inoperable, and the vehicle was difficult to steer. The contact stated that the steering wheel had seized. Additionally, the power steering reduced warning light was illuminated. The contact drove the vehicle to the shoulder of the roadway. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed with a failed rack and pinion. The contact was informed that the rack and pinion needed to be replaced. The contact was informed of an unknown recall however, the recall had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585087April 24, 2024
ENGINE
Driving on busy road and the engine cut off completely without warning on a busy Highway. The first time it happened vehicle could be restarted and get to dealership and no code and unable to figure out the cause. Second time driving again on a busy road and happened on a curve and it shut down and would not restart and then had to wait for a tow and call for police to help due to busy traffic area as well. Engine has to be completely replaced. Vehicle only has 24000 miles and is 2022. Now I’m told it needs new engine and it has been 4 weeks and backordered…how has this not been a safety issue already and a concern prior? GM should be doing more. I’m concerned to get this truck back and have the same problem again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584921April 24, 2024
VISIBILITY/WIPER
Windshield wipers stopped working on 4/23/24 while driving in the rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584648April 23, 2024
STEERING, SERVICE BRAKES
When turning at low speeds the steering locks up, stabilitrack warning lights come on, entire dash and information center starts blinking then vehicle chutes down causing total loss of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584674April 23, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
We Bought a Chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [XXX], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, Chesrown in Delaware Ohio, on [XXX], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about GM knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to GM Customer service at 800-222-1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 Silverados for the same trailer brake issues. GM needs to take responsibility for this critical service issue!! We CAN NOT tow a RV trailer WITHOUT BRAKES! When we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. PLEASE research and contact GM and have them issue a RECALL on ALL of their vehicles with factory tow packages to ensure the safety of all of those driving them! You will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only GM but the dealers. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584694April 23, 2024
EXTERIOR LIGHTING:TURN SIGNAL
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while using the left or right turn signals, the message "Check Left Front Turn Lamp" or "Check Right Front Turn Lamp" was displayed. During the failure the exterior turn signal had become inoperable. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584825April 23, 2024
POWER TRAIN
My transmission is not shifting into gear and is not pulling anymore. Also,the transmission has been shifting hard and jerking into and out of gear while driving. The jerking into gear while driving has been going on since I purchased the truck in 2015. I told the Chevrolet dealership about it a few times. I even asked if there was a recall. Their answer was, no recall and all of the Silverado transmission pull like that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado