Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11587059May 5, 2024
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
My Trailer Brake System starts going off and showing "Trailer Brake System" at the bottom it states Dismiss. It is a safety issue and manufacturing malfunctioning of the truck. There should be a recall in place due to other consumers complaining about this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586991May 4, 2024
POWER TRAIN
Torque Converter failure. The torque converter went out suddenly with no warning of possible problems. No engine, or transmission warning lights. Just suddenly started jerking when accelerating. RPMs jump every time it jerks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586784May 3, 2024
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact noticed a knocking sound coming from the engine compartment. The vehicle was taken to the dealer; however, the engine was checked, and no issues were found with the engine. The failure reoccurred. The contact stated that after completing an inspection of the engine compartment, the contact noticed the fractured bolts on the exhaust manifold. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586900May 3, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Truck failed inspection due to cracked frame and excessive rust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586482May 2, 2024
AIR BAGS, ENGINE, ELECTRICAL SYSTEM
Recall Airbag/electrical and cylinder won’t change to next gear m, know several people with the same truck and same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586497May 2, 2024
ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2010 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the instrument cluster became inoperable, and the vehicle shuddered and stalled. The vehicle was able to restart after 20-seconds on all occasions. The traction control, stabili-trak, and the check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 176,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586580May 2, 2024
ELECTRICAL SYSTEM
I purchased this 2015 pickup as a preowned vehicle in March of 2022. Only a few months later and 2,000 miles, the service trailer brake system warning chime activated over and over again. This happened randomly without any apparent pattern. It happened primarily when no trailer was connected. It has continued to get worse and more frequent. When it starts to chime the message and chime doesn’t just come on once it chimes over and over again for entire drives lasting hours. This problem has gotten worse by becoming more frequent. This is so bad that it is very distracting to me as the driver. It takes my attention off the road and not only that it causes me a headache from the constant annoying chime. This is very unsafe whether towing or not. It is even more dangerous when towing a vehicle as it is unknown if the trailer brake system will work in any moment of need. This malfunction can endanger the lives of people on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586597May 2, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, POWER TRAIN
I've been in and out of dealers over the transmission shifting points and hard down shifts when almost stopped. And the a/c condenser has cracked on the side for no known reason at 75k miles except for the fact of bad manufacturing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586637May 2, 2024
UNKNOWN OR OTHER
No idea where the problem lies due to inconsistent trouble codes, the truck will randomly start jerking and sometimes kill itself after throttle won’t respond no matter the speed. Every time I’ve had somebody drive it, it does not act up for them. I’ve had several parts replaced with the same problem coming back 50+ miles later. When it gets ready to shut down it throws the check engine light, service esc, collision light, and traction light, then says speed reduced or speed will be reduced in 175 miles. I have video evidence of all of this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586325May 1, 2024
ENGINE, SERVICE BRAKES
Around 35k miles had an engine lifter fail and needed to be replaced, covered under warranty. 07/2023 - Had front pads/rotors replaced by Chevy dealer and had loud squeaking ever since. Contacted dealer and was told they are new pads so will just need time to break in. Contacted the dealer again in Sept.Oct. 2023 and brought vehicle in for service for noise concern. They informed me the noise is coming from the rear brakes that was reported as 60% life two months prior. They replaced the rear rotors/pads and noise persisted. Brought vehicle back to dealer in December, they performed a serviced but was ineffective. In March 24 started getting some vibrations when stopping. Brought vehicle for servicing, stated there are rust spots on rotors but everything is wearing fine so this will not be covered under warranty. Also that they do not warranty sounds due to pads can have more metallics then others and they cannot determine which ones do not. I looked under forums and GM Pads seem to be a common issue with noise. My truck was perfectly fine before these brake products were installed and I would like GM to be held accountable for there inferior products leading to loud break noises and violent vibrations while braking !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586330May 1, 2024
SERVICE BRAKES
Purchased the vehicle yesterday, I had it inspected and the service tech informed me the brake booster was not performing correctly. He said instead of going down as a brake the brake is snapped back to where it is not stopping and it can go completely out to where it will not stop. He informed me of a recall on the brake booster. The local GM Dealer checked for the recall and stated the recall had been fulfilled by the previous owner. There's still a problem with the brake booster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586467May 1, 2024
UNKNOWN OR OTHER
While driving, my Bose radio system went to full volume and would not respond. I tried to turn the radio off but the power button would not work. I tried to turn the volume down using both the volume knob and the volume controls on the steering wheel with negative results. If I turned the volume knob fast enough, I could get the volume to turn down, but I had to continually keep turning the knob counter-clockwise else the volume would return to full volume. I was able to pull off the road and I turned the truck off. I turned the truck back on but the volume was still at full volume. I let the truck sit around 10 minutes and was able to drive it again with normal volume. I called my dealer, Bob Jass Chevrolet in Elburn IL to report the incident. Erin said to bring the truck in to have it reprogrammed. This happened once before - summer 2023. Bob Jass Chevrolet reprogrammed it on [XXX]. Other owners have reported having this issue in the Silverado Truck forums. When this happens it is a major distraction, and it will result in someone crashing because of it. Component: Bose sound system. It is available for inspection with proper notice Safety at risk: The volume goes to full volume instantly without warning and can't be turned down. The truck must rest approximately 10 minutes to return to normal. Problem reproduced: When I reported this to the dealer in June 2023 Erin advised this has happened to other owners and she wasn't surprised. Component inspected: Bob Jass Chevrolet service department has reprogrammed the Bose sound system once before but the problem happened again on [XXX]. Warnings: No warnings - the volume jumps to full volume instantly without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586145April 30, 2024
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated the exhaust smelled like fuel, and was running rich on banks 1 and 2. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the high-pressure fuel pump was not working as needed and was adding excessive fuel to the engine. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586157April 30, 2024
ENGINE
Known exhaust leak issues from under the truck as well as under the hood allowing raw exhaust to enter the cab. CO levels increase to a unsafe level while leak is present. Dealer who looked at the issues states the exhaust leak is "normal". Worried about CO poisoning causing drowsiness and potential accidents being blamed on driving tired where reality is this is a byproduct of CO exposure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585777April 29, 2024
SERVICE BRAKES
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the brake failed to function as intended. The contact stated that the failure occurred while a trailer was connected to the truck. The vehicle was taken to the dealer; however, the contact was informed that there was no resolution. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585803April 29, 2024
SEAT BELTS
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated upon entering the vehicle and attempting to latch the front driver’s side seat belt, the seat belt anchor detached from the vehicle. The vehicle was taken to the dealer where the cause of the failure was determined to be that the seat belt lap anchor tensioner cable had detached and needed to be replaced. The vehicle was not repaired. The contact stated that the same failure had previously occurred in 2016 and was repaired under NHTSA Campaign Number: 16V209000 (Seat Belts). The manufacturer was made aware of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was 95,895.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585822April 29, 2024
POWER TRAIN
Vehicle shudder was noticed along with harsh shifting. Took to local shop and it was diagnosed as bad torque converter. Referred to transmission shop. Vehicle towed to transmission shop to avoid any further issues. Mechanic sent a picture of the magnet inside pan that was completely covered with metal shavings from torque converter. Mechanic stated new transmission would be necessary. Transmission was replaced February 2024. Truck had approximately 93000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585887April 29, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
What happens is my "ABS light" comes on and when I pull into the driveway... the truck shuts everything off. Locks the wheel!!! Lights off!! It's deadly seriously!!! Stabilitrak stops the truck from moving!!! This needs fixed bad!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585665April 28, 2024
ELECTRICAL SYSTEM
The key fobs for keyless start/lock/unlock stopped working and batteries replaced still didn’t work. Brought to dealer to be fixed. They replaced a sensor thinking it would be the fix- did not work. They found a corroded wire and replaced it. Asked them what happened and how it corroded. They said it was nothing we did wrong it just corroded. Cost $1000+ for fix for an issue that seemed to “just happen”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585668April 28, 2024
ELECTRICAL SYSTEM
Back in March 2024 the tailgate opened on its own only a few times. Now April 2024 it opened on its own several times without a button being pushed. After it opened it made several clocks like the tailgate is trying to lower. Now the tailgate button does not work and can only open it with the key fob
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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