Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11648267March 14, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM
I was in stop and go traffic, the truck engine turned off I could not get it to crank. I was stuck in the middle of a busy road for at least an hour until the tow truck driver got there. Since the truck has electric shifting for the transmission, I could not get the truck into neutral to at-least push it to a safe place. I was informed by the dealership that there is no neutral override unless the vehicle is running. The shifting and fuel system “fuel module” failure is a know problem from GM and need to be recalled. If this would have happened on the interstate I don’t think the outcome would be great. The truck is a little over 1 year old and has under 15,000 miles. Very dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648303March 14, 2025
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at speeds slower than 35 MPH, while coming to a stop, the vehicle down shifted unexpectedly, causing the vehicle to come to a jolting stop. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission fluid needed to be changed and the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648314March 14, 2025
ENGINE
The vehicle shut down while driving and would not restart. While driving it I got an odd error message then it went into neutral on it's own then as soon as I stopped to park it shifted itself to park and would not move. Thankfully I was in a parking lot and safe, otherwise it could have been catastrophic on a highway. AAA came and replaced the battery, which did not help. They tried to shift it into neutral so that it could be put on the flatbed but it would not shift. They finally were able to tow it on a dolly using a regular tow truck. Dealership inspected it and found metal in the oil indicating the need for a new motor. It is under warranty but it's going on 2 weeks and we still don't have an ETA on an engine. It's a 2022 Chevy Silverado, 6.2L with 36,000 miles. I cannot get a return call from the dealership GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648338March 14, 2025
ENGINE
While traveling on the highway, engine started smoking and received warning of low oil pressure and to turn off the engine immediately. After mechanics investigated it was found that the oil cooling line had become uncrimped and fully detached resulting in low oil pressure and oil spraying out/ full draining. After researching this problem I found a NHTSA bulletin of a GM customer satisfaction program N212326940 where GM identified other VINs of the exact same year make and model having this issue. My vin was not included in this program and it is clear that GM underrepresented the number of vehicles that were affected. I was traveling at approximately 55mph at the time and this could have caused a serious accident due to GMs failure to identify all vehicles with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648372March 14, 2025
ENGINE
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the gear shift independently shifted into neutral, and the vehicle lost motive power. No warning light was illuminated. The contact pulled over to the right side of the road and attempted to restart the vehicle; however, the vehicle failed to respond as needed. An undisclosed dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the engine was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the engine was not available for replacement. The approximate failure mileage was 10,518.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648375March 14, 2025
ENGINE, ELECTRICAL SYSTEM
Days after purchasing the vehicle brand new back in 2023, it began having issues with what they thought was the new 4 cylinder mode working itself in or electrical shifting needed to be replaced… After numerous years of being stalled out on highways, unnecessary repairs made, lose of business revenue, and more. It turned out to be a faulty engine with bad bearings, & levers. Over time, got worse & left unseen causing it to officially blow. The shutdown modes prior were all left undetected or resolved by dealership service stations. After being told of suspicious knocking since only thousands of miles out on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648398March 14, 2025
POWER TRAIN
Purchased a new 2024 Chevy 2500HD (Custom, 6.6L gas) on 12/14/2024. After doing some research on maintenance items for this vehicle, I observed the following: Rear axle - Little over a quart low Front axle - a little over .5inches low It was determined these fluids were not filled to the proper level from the manufacture. The dealership and extended warranty company (provide by the dealer) refused to warranty these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648419March 14, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I was on Expressway with the cruise set on 72 Miles an hour I heard a loud clunk the engine, of course shut off I go down to the gearshift in the console. It said neutral so close it over to the side of the road got stopped as soon as our momentum stopped and we are completely at a standstill the truck put itself in park. I then tried to restart it and it wouldn’t do anything. I contacted OnStar state in my situation and after multiple conversations with them, I disconnected the phone call and contacted my own towing service because we were 51 miles from our home and they would not tell the people there unless I paid for over half of it. They would only tow it to the nearest dealer. We have been a free customer since 1997. We or a family owned Electrical contacting business. My truck is my office. I’m in 90% of my day. I elected to take it to the dealer where we purchased it, and we purchased a good portion of our vehicles over the years and helps that it would be repaired in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648027March 13, 2025
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CRANK NO START WITH A P129F SET DUE TO INTERNAL SPEED FAILURE BETWEEN FUEL PUMP AND FUEL PUMP CONTROL MODULE. UPDATED DESIGN MODULE AND PUMP MUST BE REPLACED TOGETHER SE APAGO DEJANDONOS EN MEDIO DE 2 CARRILES EN UNA CURVA Y NO FUNCIONABAN LAS INTERMITENTES PASABAN MUCHOS AUTOS Y TRAILERS ESTABAMOS MI ESPOSO MI HIJO DE [XXX] Y YO GRACIAS A DIOS NO SE NOS ESTAMPO UN TRAILER MI HIJO ES [XXX] Y DE EL MIEDO NO HA PODIDO DORMIR BIEN NI YO TAMPOCO AUN TIEMBLO ERA DOMINGO Y NO PODIAMOS CONSEGUIR UNA GRUA Y LLAME A CHEVROLET DIJERON QUE LLEGARIAN EN 16 MINUTOS Y TARDARON MAS DE 1 HORA LA LLEVARON A MI CASA Y EL LUNES LA LLEVARON A LA AGENCIA DE CHEVROLET MUCHAS CAMIONETAS HAN TENIDO ESA FALLA NO SE POR QUE NO HAY AVISOS EN ESTA PAGINA ME QUIEREN COBRAR MUCHO Y LA CAMIONETA SOLO TIENE 7921 MILLAS NO HUBO MENSAJES DE ADVERTENCI NI LUCES HASTA DESPUES DE QUE SE DETUVO LA CAMIONETA Y YA NO QUIZO AVANZAR SE APAGABA INMEDIATAMENTE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648032March 13, 2025
STEERING
I am experiencing intermittent lose of steering control and a stabilitrak light flashing on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648039March 13, 2025
TRAILER HITCHES, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648073March 13, 2025
POWER TRAIN
While driving on the interstate my truck starting slowing down fast and the engine RPM's went up. I pulled to the side and restarted the truck i would start driving then the truck would do the exact same thing. While all this was happening there was a burning smell in the truck. I brought the truck to an automotive mechanic and the found the transmission was bad. It is a very common problem with 2014 silverado 1500 trucks with the 6 speed transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648112March 13, 2025
ENGINE
Truck suddenly started slowing down and smoke came from the tailpipe. No warning issued before the failure. Transmission replaced in January of this year also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648152March 13, 2025
STRUCTURE
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while the vehicle was parked inside the garage, he noticed a crack on the frame and there was water running back into the interior of the cabin and the backrest of the seat. There were no warning lights illuminated. On a separate occasion, the contact experienced water entering the cabin while it was raining due to the frame cracks. The contact contacted the water doctors and provided a diagnosis of frame crack in multiple locations, allowing water to enter the cabin of the vehicle and underneath the spoiler. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648156March 13, 2025
ENGINE
Jan 1 issues of knocking and loss of power occurred at 2100 miles; took the the dealership and it was determined that there was a collapsed lifter and 4 of the 8 were replaced. Mar 11 truck experienced loss of power and an a message to "press start again" was able to pull over and turn truck off and it would not start again; this occurred at 5,276 miles. Towed to dealership and it was determined that engine was seized and that it would require a complete engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647786March 12, 2025
SERVICE BRAKES
The trailer brake controller randomly shuts down. We have gone through our trailer meticulously and have found zero issues. We have used this trailer with other trucks without any issues. This truck brake controller is shutting down leaving the driver with out brakes. We almost had a wreck due to this. GM keeps telling us that it is a trailer issue however the trailer works perfectly with any other truck. Someone is going to die in a wreck of this is not addressed immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647806March 12, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Loss of motor power due to engine loss. Electronics not functioning properly. Was in danger on an interstate when motor failed to work. I had no warning lights that anything was wrong with the vehicle. Engine failure was not detected until vehicle was towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647820March 12, 2025
POWER TRAIN
Had to replace rear end now transmission is starting to act up like might be going out (the truck started by like having a shake as you drive ot not for long period just every so often to when i gave ot rhe gas the really loud whinning noise let off gas it stopped )looked up to see if any others and many others with the same model as mine is having same trouble as I am and have not seen any recalls,but many people have been having same issues .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647839March 12, 2025
SERVICE BRAKES
The brake vacuum pump on the 2014-2018 chevy silverado has intermittent failures causing reduced brakes, which is a major safety issue. Gm has this listed under a "special coverage warrenty" instead of a recall and wont fix this because the warrenty ended 6/24 or 150k miles(mine onpy has 125k). Luckily I didn't have any traffic infront of me and the street light had just turned red and the cross traffic hadn't started to move yet. When I contacted gm about this I talked to 3 different representatives 2 were the initial points of contact, the first stated I would be reimbursed due to this being a safety issue, the second said the first was talking about a "general warrenty"...? The third was a supposed " supervisor who was obviously reading from a script and chose his words very carefully when telling me that because the speciap coverage warrenty was up GM wasn't going to do anything about this which is a leagal way of saying their are ok with this known issue on their trucks out in the world. Probably because it'll be cheaper to have their lawyers fight a lawsuit than to pay for the parts and labor to have this known safety issue fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647957March 12, 2025
POWER TRAIN, ELECTRICAL SYSTEM
The transmission have a delay after you put in D after 2 of 3 minute it jump forward an another 10 feet does it again then drive ok until I stop the all stop when it restart it launch forward, I will have to hold brake down hard like emergency Stop to keep it rear in the vehicle in front of me. I have to be careful with somebody is in front me in crosswalk. The problem is in the center on some go black for hour, if it done do that everything freeze on the display some time for hour even if I stop and restart the truck, this is get worse as the week go by. This is my third update
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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