Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11219483June 12, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
ON THIS VEHICLE WHEN YOU GO TO MAKE A LEFT HAND TURN FROM A STOP, THE FRONT DRIVER WHEEL, CALIPER, OR SOMETHING IN THE DRIVETRAIN LOCKS UP AND WILL NOT ALLOW THE VEHICLE TO PROCEED FORWARD MAKING A LEFT TURN. THE VEHICLE ONLY GOES FORWARD WHEN YOU LET OFF THE GAS THEN PRESS THE GAS PEDDLE AGAIN. THIS HAS BEEN KNOWN NOW FOR 5 MONTHS AND THE CUSTOMER IS COMPLAINING THAT SHE ALMOST GOT INTO ACCIDENT, HOW EVER HERE AT DIESELZ MOTORSPORTS WE HAD REPLACED THE RACK AND PINION, FRONT ROTORS AND PADS AND OUTER TIE RODS. AND THE ISSUE STILL PERSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219364June 11, 2019
AIR BAGS, SEATS
I TOOK MY CAR IN FOR THE LAST RECALL FOR THE PASSANGER AIR BAG SENSOR IT DID NOT TURN THE LIGHT OFF AND THE DEALER SAYS THER IS A DIFFERANT ISSUE WITH IT AND THAT'S WHY THE AIRBAG LIGHT IS ON. I COULDN'T TELL YOU WHAT THEY DID AS FAR AS TAPING THE WIRES OR REPLACING THE SENSOR. BUT I FEEL LIKE THEY DID NOTHING NOW THEY TELL ME THE PART IS 433.00 AND LABOR AND PROGRAMING IS ALMOST 1000.00. I SEE MANY CARS HAVE THIS SAME ISSUE WITH THE PASSANGER PRESENCE SENSOR MODULE. THE AIRBAG LIGHT ON KEEPS ME FROM GETTING THE CAR INSPECTED. BASICALLY IF YOU SIT IN MY PASSANGER SIDE FRONT SEAT IT CAN'T RECOGNIZE ANYONE SITTING THERE. ANY HELP WOULD BE WELCOME ON THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218622June 8, 2019
VEHICLE SPEED CONTROL
RE: CAR RANDOMLY LUNGES FORWARD WHILE SLOWING TO A STOP. THIS DOES NOT OCCUR EVERY TIME I COME TO A STOP. IT IS AN UNEXPECTED EVENT THAT HAPPENS FROM TIME TO TIME WHILE SLOWING FOR A STOP SIGN, STOP LIGHT OR JUST TO STOP PERIOD THAT THIS CAR SEEMS TO LUNGE FORWARD LIKE I'M ACCELERATING WHICH I DO THEN THE GEARS ADJUST DOWN BUT ONLY WHEN APPLYING MORE PRESSURE ON BREAKING. THERE HAVE BEEN A FEW TIMES SINCE I HAVE HAD THIS CAR WHERE I ALMOST RAN INTO THE BACK OF THE CAR IN FRONT OF ME DUE TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218696June 8, 2019
ELECTRICAL SYSTEM
CONSTANT CLICKING FROM BEHIND DASHBOARD THE BLENDER SOMETHING HAVING TO DO WITH AIR/HEAT RUNS ALL THE TIME EVEN WHEN CAR IS NOT BEING USED. IT KILLS MY BATTERY LIFE AND SINCE THIS IS A MALFUNCTION FROM CHEVY I SHOULDN'T BE BURDENED WITH CONSTANTLY REPLACING BATTERIES. ITS LOUD AND LASTS FROM 30 SECONDS TO 3 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218220June 6, 2019
UNKNOWN OR OTHER
DURING THE SUMMER MONTHS WHEN THE OUTSIDE TEMPERATURES ARE HIGH MY BACKDOOR LOCKS WILL NOT UNLOCK. THE INSIDE LEVERS THAT PULL UP TO UNLOCK FROM INSIDE ARE LOCATED AT THE FARTHEST PLACE AWAY SO I CAN'T REACH THEM FROM THE FRONT DOORS TO UNLOCK THEM THAT WAY. A SMALL CHILD IN A CAR SEAT, SOMEONE UNCONSCIOUS OR A PET COULD EASILY BECOME TRAPPED INSIDE THIS VEHICLE. THIS HAPPENS IF THE CAR IS RUNNING OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218379June 6, 2019
ELECTRICAL SYSTEM
KEY IS STUCK IN IGNITION AND CALL WILL NOT TURN ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218404June 6, 2019
UNKNOWN OR OTHER
SUNROOF EXPLODED WHILE DRIVING ON HWY AT 65MPH, TWO MINUTES AFTER STOPPING AT A CONVENIENCE STORE. 92F OUTDOOR TEMP. AC JUST COOLED OFF VEHICLE. 2017 BLACK CHEVY IMPALA LTZ. BOTH FRONT WINDOWS AND WINDSHIELD PREVIOUSLY CRACKED AFTER STARTING TO DRIVE WHILE CAR COOLING OFF (AC ON) DURING PREVIOUS SUMMERS. I WAS ON THE PHONE DURING THE SUNROOF BLOWOUT AND THE OTHER PARTY WAS WITNESS TO THE EXTREMELY LOUD EXPLOSION SOUND. THANK GOODNESS I DECIDED TO TINT THE SUNROOF WHEN I BOUGHT IT, COULD HAVE BEEN MUCH WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218123June 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, WHEELS
WHEEL BEARINGS HAD TO BE REPLACED HOUSING ALSO ON 6 DIFFERENT OCCASIONS. STABILTRAK ISSUES ON 4 OCCASSIONS SWAY BAR LINKS TIE ROD. SHOCKS STRUTS... BIGGEST ISSUE IS WHEEL BEARINGS MOST RECENTLY LASTED 2 WEEKS BEFORE NEEDED WARRANTY WORK AGAIN FOR THE 6TH TIME. CRUISE CONTROL STICKS SEAT BELT RECIPTICAL STICKS WONT STAY LOCKED IN SOMETIMES HESITATES WHEN SHIFTING OR GETTING GETTING UP TO SPEED THIS WHILE VEHICLE IN MOTION DRIVING VARIOUS SPEEDS. LOCKING MECHANISM TO LOCK VEHICLE DOESNT WORK ONLY UNLOCK FUNCTION MOST WORK PREFORMED OVER PAST 2 -3 YEARS AT PEPBOYS. SOME OTHER REPAIR SHOP. BEEN ISSUE ONGOING LAST 2-3 YEARS... UNRESOLVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217697June 4, 2019
ELECTRICAL SYSTEM
I AM GETTING THE MESSAGE "SERVICE SIDE DETECTION SYSTEM" AND NO LONGER HAVE INDICATOR FLASHES IN SIDE MIRRORS WHEN BEING OVERTAKEN BY ANOTHER VEHICLE. THE MESSAGE COMES ON WHEN I START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217731June 4, 2019
AIR BAGS, ELECTRICAL SYSTEM
WHILE DRIVING ON A STREET, THE AIRBAG SERVICE LIGHT ILLUMINATED AND WARNING INDICATOR FOR THE RED AIRBAG SIGN DISPLAYED. CHECKED ALL CONNECTIONS AND DROVE IT TO THE DEALERSHIP. THEY SAID THEY FIXED THE PROBLEM BUT THEY DID NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217735June 4, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING ON ROADS AND INTERSTATES, I FREQUENTLY RECEIVE A DASH NOTIFICATION "ENGINE POWER REDUCED" AND MY SERVICE TRACTION CONTROL AND CHECK ENGINE LIGHT COMES ON. WHEN THIS HAPPENS, MY VEHICLE LOSES SPEED AND CANNOT ACCELERATE ABOVE 40MPH - DANGEROUS, ESPECIALLY ON AN INTERSTATE. THE NOTIFICATION LIGHTS AND SYMPTOMS OCCASIONALLY GO AWAY AFTER TURNING THE ENGINE OFF AND ON, ONLY TO COME BACK LATER. I CANNOT FIND AND ANSWER TO THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217606June 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
DRIVING ON CITY STREET AT OR ABOUT 35 MPH, SERVICE STABILITRAK INDICATOR LIGHT COMES ON. THE VEHICLE THEREAFTER BEGINS TO SHUTTER AND SPUTTERS INTERMITTENTLY. PRESSING ON THE ACCELERATOR, THE VEHICLE HAS SIGNIFICANT POWER LOSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217019May 31, 2019
UNKNOWN OR OTHER
MY VEHICLE WAS TAKEN DURING A INVESTIGATION AND THE PERSON THAT TOOK IT DIED , AND TRYING TO LOCATE IT BUT FOR SOME REASON IT HAS 2 LOCATIONS 1 IN CHANDLER AND THE OTHER IN KANSAS . IS THERE ANYWAY YOU COULD HELP ME LOCATE IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210804May 30, 2019
AIR BAGS, ELECTRICAL SYSTEM
MY SERVICE AIRBAG LIGHT AS WELL AS CHECK ENGINE LIGHT GO ON AND OFF WITH NO APPARENT REASON. I BELIEVE AN ELECTRICAL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216957May 30, 2019
POWER TRAIN
I HAVE DAD MY TRANSMISSION REBUILT AND THE SOLENOIDS KEEP GOING OUT THIS WILL BE THE THIRD TIME I WILL BE GETTING THEM REPLACED, I HAVE NOT HAD AN OPERATING VEHICLE FOR A WEEK NOW AND I JUST HAVE WAIT TO SAVE UP TO HAVE THEM REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216986May 30, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
SERVICE BLIND DETECTION SYSTEM. THIS WARNING CAME ON AFTER 1 DAY OF PURCHASING MY 2014 IMPALA SO I TOOK CAR BACK AND THE DEALER TOOK IT TO CHEVY TO FIX THE RECALL BUT I WAS TOLD THAT THEY'RE TO MANY MILES ON MY VEHICLE. THIS ISSUE NEEDS TO BE FIXED BECAUSE I'M WITHIN MY 15DAYS IF USED VEHICLE WARRANTY AND IF THIS ISSUE CONTINUES THIS COULD CAUSE OTHER ISSUES AS I HAVE READ DUE TO REVIEWS ON THIS ISSUE. BECAUSE NOW IT BECOMES A BIGGER ISSUE AND COULD CAUSE LAWSUITS DUE TO BEING NOT COVERED AND WITH BEING OUT OF THE MILEAGE COVERAGE PERIOD COULD REALLY DESTROY A COMPANY BECAUSE IT'S JUST NOT SAFE. I WOULD LIKE MORE INFORMATION AND HOW THIS COULD BE FIXED BECAUSE THIS IS A NEW PURCHASE AND I HAVEN'T EVEN HAD THE VEHICLE 5 DAYS AND IF THIS VEHICLE STARTS A ELECTRICAL FIRE/ PROBLEM IT BECOMES A BIGGER ISSUE CAN YOU PLEASE FIX MY ISSUE AND MAKE EXCEPTIONS TO THIS RECALL MESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210725May 29, 2019
STRUCTURE:BODY, SERVICE BRAKES, WHEELS
MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY FRONT END IS ESTIMATED OVER $6000 TO REPAIR. THE OTHER VEHICLE ONLY GOT A SCRATCH ON THE BUMPER. I HAD TO GO TO AN URGENTCARE FACILITY TO RECEIVE EMERGENCY CARE. SOMETHING IS WRONG WITH THE BRAKING SYSTEM. THE SAME SYMPTOMS ARE IN OUR 2014 EQUINOX BUT THE DEALER SAYS THERES NOTHING WRONG. PLEASE CALL ME FOR ANY NEEDED INFORMATION. I CAN SEND MORE PICTURES.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11210103May 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SIDE DETECTION MODULE IS FAILING. I RESEARCHED AFTER MY DASHBOARD WON'T TURN ON, AND AFTER READING SIMILAR COMPLAINTS FROM OTHER IMPALA OWNERS, IT IS DUE TO THE SIDE DETECTION MODULES NOT WORKING PROPERLY. APPARENTLY WHEN THE MODULES FAIL THEY CAN CAUSE ALOT OF ELECTRICAL DAMAGE TO THE VEHICLE. CHEVY OR GM IS NOT ANSWERING MY QUESTIONS, AND I DONT SEE THE NEED TO PAY OUT OF POCKET FOR SOMETHING THAT SEEMS TO BE A PROBLEM IN MOST PEOPLE'S IMPALA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210102May 27, 2019
STEERING
SERVICE POWER STEERING MESSAGE IN MESSAGE CENTER. VEHICLE WAS MOVING ON A 2 LANE HIGHWAY. POWER STEERING IS GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210081May 26, 2019
AIR BAGS
MY IMPALA HAS HAD AIRBAG ISSUES SINCE 2016 DISPLAY PANEL CONSTANTLY SAYS TO SERVICE AIR BAG ESPECIALLY WHEN SOMEONE SITS IN THE PASSENGER SEAT. I RECEIVED THE AIRBAG RECALL NOTICE BACK IN 2016 AND TOOK THE CAR TO THE DEALER. THEY REWRAPPED THE WIRES UNDER PASSENGER SEAT AND SYSTEM WAS OK FOR AROUND 6 MONTHS THEN IT STARTED DOING THE SAME THINGS WITH SAME ISSUE. STATING TO SERVICE AIR BAG AND WHEN IN PASSENGER SEAT IS THE ONLY TIME IT SAYS THIS AND IT ALSO DISPLAYS THAT THE PASSENGER AIR BAG IS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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