Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11266004October 3, 2019
ENGINE
I WAS DRIVING IN HIGHWAY TRAFFIC WHEN THE CAR'S ENGINE POWER SHUT OFF, COULDN'T RESTART FOR SEVERAL ATTEMPTS. CALLED 911 AS A DISABLED VEHICLE IN CENTER OF HIGHWAY. STABILITYTRAK AND REDUCED ENGINE POWER WARNING CAME ON AS WELL AS CHECK ENGINE LIGHT. BROUGHT TO DEALER, WAS TOLD MANIFOLD BOLTS WERE LOOSE AND BATTERY NEEDED REPLACEMENT. PAID DEALER $663. THE VERY NEXT MORNING SAME THING HAPPENED AGAIN 3 TIMES BEFORE I GOT TO THE DEALER. AFTER RESEARCHING I SEE THIS IS A COMMON PROBLEM THAT GM IS NOT ADDRESSING. THIS IS A DANGEROUS SITUATION WHEN ENGINE SHUTS DOWN ON THE MIDDLE OF 4 LANE HIGHWAY! IS SOMEONE GOING TO HAVE TO BE KILLED BEFORE GM RECALLS THROTTLE BODY/ ACCELERATOR PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265313October 1, 2019
POWER TRAIN
WAS DRIVING MY IMPALA 2010 AND STOPPED AT A DOUBLE SIDED ROAD IN ALDIE VA TO TAKE A LEFT AND THE VEHICLE MOVED A ABOUT TWO FEET WHILE TAKING LEFT AND THEN IT STUCK THERE , THE RPM'S KEPT GOING UP BUT THE CAR WOULDN'T MOVE, THERE WAS A VEHICLE COMING FROM OPPOSITE SIDE AND WHILE I PANICED THE VEHICLE MADE A JERKING HARD SHIFT AND STARTED TO DRIVE AGAIN. ITS 59000 MILES ON THE VEHICLE AND ITS TRANSMISSION HAS WORN OUT ALREADY !! BECAUSE ITS OLDER THAN 5 YEARS THE COMPANY WONT GIVE THE WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265232September 30, 2019
LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE DETECTION MODULE ON THE DRIVER'S SIDE NO LONGER FUNCTIONED. AN UNKNOWN WARNING INDICATOR ALERTED THE CONTACT THAT THE SIDE DETECTION INDICATOR WAS NOT FUNCTIONING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE DRIVER'S SIDE MODULE WAS DEFECTIVE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258945September 30, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I WENT TO THE STORE AND CAME OUT TO LEAVE. I ATTEMPTED TO START MY CAR AND THE RADIO CAME ON, LIGHTS IN THE CAR FLASHED A COUPLE OF TIMES AND THEN I TRIED AGAIN. THEN IT STARTED MAKING A CLICKING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258871September 29, 2019
STRUCTURE:BODY, SEAT BELTS, STEERING
I GOT HOME FROM WORK AT 7:15AM THIS MORNING 9-29-2019 I WAS LAYING IN BED WATCHING A MOVIE TRYING TO GO TO SLEEP AND WHEN I FINALLY DOZE OFF MY SON ASKED IF HE COULD GO GET A CHARGER OUT OF THE CAR SO HE WENT OUT TO THE CAR AND WHEN HE OPENED THE DOOR HE SAID SMOKE HIT HIM IN HIS FACE HE IMMEDIATELY RAN BACK IN THE HOUSE YELLING 'MOM YOUR CAR IS ON FIRE SO I RAN DOWN THE STAIR AND WENT OUTSIDE AND THATS ALL YOU SEE IS SMOKE MY CAR WAS ON FIRE I IMMEDIATELY CALLED 911 THEY GOT THE FIRE PUT OUT AND THE FIREMAN AND THE POLICE OFFICER SAID MY FIRE STARTED FROM MY STEERING WHEEL BECAUSE AFTER THE FACT THE FIRE WAS PUT OUT THE FIREMAN SAID HE NOTICED THAT THE STEERING WHEEL WAS THROWING SPARKS STILL SO THEY SAID THAT'S WHAT CAUSED MY CAR TO CAUGHT ON FIRE I DON'T KNOW WHAT I'M GONNA DO I HAVE 4 KIDS AND THAT WAS OUR TRANSPORTATION THAT'S HOW MY KIDS GOT TO SCHOOL AND THAT'S HOW I GOT TO WORK I'M LOST I DON'T KNOW WHAT TO DO I NEED TRANSPORTATION I'M A SINGLE PARENT WITH 4 KIDS IT WILL NOT LET ME MARK EVERYTHING BUT EVERY IN THE CAR IS BURNT MY CD PLAYER 13' SUBWOOFER SPEAKERS THAT WAS IN THE TRUNK MY AMP
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11258872September 29, 2019
UNKNOWN OR OTHER
LAST THING I HAVE NOT RECEIVED ANYTHING IN THE MAIL REGARDING THE RECALLS ON MY CAR THE 2006 CHEVROLET IMPALA BUT I DID GET ONE FOR MY 2005 CHEVROLET IMPALA BUT I HAVE NEVA RECEIVED ANYTHING ON MY 2006
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258490September 27, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THEY RECENTLY HAD A RECALL FOR THE 2014 CHEVY IMPALA FOR THE BRAKES NOT DISENGAING THE ROTORS CAUSING NOT VERY GOOD DRIVABLE CONDTIONS, BUT WHEN I CALLED AND HAVE THEM MY GIN NUMBER IT SAYS MINE DOES NOT HAVE A RECALL BUT MY CAR IS DOING THE VERY EXACT THING. AND IT DOES THIS WHILE DRIVING AND LIKE IT STATED CAN CAUSE YOUR WHEEL TO BURN AND THAT'S WHAT HAPPEN TO MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258545September 27, 2019
ELECTRICAL SYSTEM
SIDE DETECTION DEVICE NOT WORKING. CAR WAS PURCHASED IN JUNE AT A REPUTABLE DEALER. THE DEALERSHIP IS NOT SAYING THERE IS A PROBLEM, BUT THE SENSOR IS CORRODED. THERE ARE A NUMBER OF OTHER CASES WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258271September 26, 2019
ELECTRICAL SYSTEM
SIDE DETECTION SENSOR WENT OUT, PARK ASSIST SYSTEM OUT, TIRE MONITOR SYSTEM OUT, ALL AT ONCE. HAD SMOKE COMING FROM A SENSOR IN THE BACK OF THE VEHICLE. ELECTRICAL SYSTEM AFFECTED, WHEN DRIVING, ALL DASHBOARD LIGHTS FLASH AT ONCE THEN MAY NOT DO IT AGAIN FOR WEEKS, CAR GOES QUIET WHEN DRIVING FOR A SECOND LIKE ITS SHUT DOWN THAN WORKS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257972September 25, 2019
EXTERIOR LIGHTING:TURN SIGNAL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND THE TURN SIGNALS MALFUNCTIONED INTERMITTENTLY AND DID NOT OPERATE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 123,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257988September 25, 2019
EXTERIOR LIGHTING
WHILE DRIVING HEADLIGHTS WOULD NOT COME ON, NOTHING IS WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258243September 25, 2019
SEAT BELTS
THE OUTBOARD DRIVERS SEAT BELT TENSION CABLE FAILED AT THE POINT WHERE THE CABLE WAS CRIMPED (PHOTOS ATTACHED) WHICH APPEARS TO BE THE SAME FAILURE WHY OUR CHEVY TRAVERSE IS CURRENTLY BEING RECALLED, RECALL WAS ISSUED FIVE YEARS AGO AND COVERED 1.4 MILLION CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA AND SATURN OUTLOOK VEHICLES BUILT BETWEEN 2009 AND 2014. IN THIS CASE, THE SEATBELT SNAPPED WHILE THE BELT WAS BEING BUCKLED. THE CAR HAD NOT BEEN IN ANY ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257730September 24, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE AIR BAG COMPARTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,867.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257750September 24, 2019
AIR BAGS, SEAT BELTS
MY IMPALA AIR BAG LIGHT FREQUENTLY LIGHTS UP. THEN THE PASSENGER AIR BAG LIGHT SAYS OFF EVEN WHEN THERE IS A PASSENGER. AT OTHER TIMES THE PASSENGER SEAT BELT SIGN IS ON AND THE AIR BAG SIGN SAYS ON, AND THERE IS NO PASSENGER. IT HAPPENS WHEN I START THE CAR AND RANDOMLY WHILE DRIVING. I HAD THIS DIAGNOSED AT A CHEVY DEALER AND THE CAR NEEDS PASSENGER PRESENCE SENSOR AND ELECTRONIC CONTROL UNIT HARDWARE. THESE PARTS ARE EXPENSIVE. THE IMPALA HAS 41000 MILES. I BELIEVE THIS A SAFETY CONCERN FOR REQUIRED EQUIPMENT ON AUTOMOBILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257859September 24, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
THE FRONT HUB ASSEMBLY IS CONTINUOUSLY DEFECTING. INHAVE REPLACED BOTH SIDES A MINIMUM OF 6 TIMES SINCE 2013. THE STEERING GOES OUT, THE BRAKES GRIND THE TRACTION CONTROL INITIATES AND IN SEVERE TIMES I LOOSE ALL POWER TO VEHICLE. THIS IS IN MOTION. FROM COMPLETE STOP TO MOTION, WHILE IN REVERSE AND WHILE TURNING IN IETHER DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257367September 23, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE DID NOT RESPOND AND JERKED FORWARD. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE EVER SINCE IT WAS PURCHASED ON SEPTEMBER 19, 2019. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256889September 20, 2019
UNKNOWN OR OTHER
I HAVE BEEN HAVING PROBLEMS OFF AN ON WITH SEVERAL ISSUES I DON'T KNOW IF IT'S SENSOR , WIRING, WHEEL, OR OTHER RELATED BUT I HAVE BEEN HAVING ISSUES WITH SERVICE STABIL TRAK, SERVICE AIRBAGS, TRACTION CONTROL, BRAKING RELATED, ETC. MOST RECENT HAS BEEN WITH SERVICE STABIL TRAK . I TOOK TO DEALERSHIP AND THEY SAID COMPUTER SHOWED THROTTLE BODY NEEDED REPLACED AND I'VE DONE THAT THEN A COUPLE WEEKS LATER SAME LIGHTS COMING ON ONLY THIS TIME DEALERSHIP SAYS IT'S THE RIGHT WHEEL SPEED SENSOR HARNESS BUT I DIDN'T HAVE THAT REPAIRED BECAUSE I AM SEEING IN FORUMS ONLINE OTHERS HAVING SAME ISSUES AND IT'S AN ONGOING PROBLEM NO MATTER WHAT PART OF THE SYSTEM YOU FIX SO I'VE BEEN TURNING OFF TRACTION CONTROL SO I DON'T GET WARNING LIGHTS . VEHICLE ALWAYS IN MOTION WITH THESE PROBLEMS AND AFTER ALL THE ISSUES I'VE HAD AND STILL HAVE I KNOW NOW THAT AN ACCIDENT THAT HAPPENED ABOUT A YEAR AGO IS DEFINITELY RELATED TO ALL THIS . I WAS APPROACHING A BUSY INTERSECTION AND SAW LIGHT WAS YELLOW SO I STARTED SLOWING DOWN AND CAME TO A COMPLETE STOP I REMEMBER HAVING MY FOOT ON BRAKE PEDAL AND NEXT THING I KNEW MY CAR HAD SLAMMED INTO THE REAR OF THE CAR IN FRONT OF ME IT HAPPENED SO FAST I WAS STUNNED AND COULDN'T COMPREHEND WHAT HAD JUST HAPPENED AND THE PERSON I HIT WAS A PREGNANT FEMALE WHO WAS VERY UPSET. I TOLD HER I HAD NO IDEA HOW THE INCIDENT COULD'VE HAPPENED WITH MY FOOT ON BRAKE WE WERE BOTH ON OUR WAY TO WORK AND SINCE THERE WAS NO REAL PHYSICAL DAMAGE TO OUR VEHICLES WE JUST EXCHANGED INFO AND HEADED TO WORK. I KNOW NOW IT WAS RELATED TO THIS SOMEHOW AND WISHED I WOULD'VE REPORTED IT. THE CAR HAD ACCELERATED ON ITS OWN!! I BOUGHT THIS CAR FROM THE DEALERSHIP WITH 41,000 MILES (HIGHWAY MILES ) I WAS TOLD IT NOW HAS 92,000 MILES ON IT AND I HAVE DONE ALL THE OIL CHANGES AND REQUIRED MAINTENANCE BUT HAVE SPENT SEVERAL THOUSAND HOURS AT DEALERSHIP WITH EVERY ISSUE IMAGINABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11256486September 18, 2019
ELECTRICAL SYSTEM
REAR DOOR LOCKS, DEFROST, TRUNK LID STOPPED WORKING. NOTICED SMOKE ON MY PASSENGER SIDE WHILE DRIVING IN TOWN. I TOOK IT IN AND WAS SHOWN THAT IT MELTED THE WIRES TOGETHER AND MELTED THE REAR BODY HARNESS CONNECTOR. ( I KEPT THE PART IF NEEDED) THIS IS A DANGER TO DRIVERS. THE FIRE CAN START AT ANY TIME WHILE DRIVING! I BELIEVE THIS SHOULD BE A RECALL. AFTER RESEARCHING I SEE THIS IS HAPPENING TO MANY OF THESE CARS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11256268September 17, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I'VE ONLY HAD THIS CAR FOR 7 MONTHS AND JUST A COUPLE DAYS AGO THE STABILITY LIGHT AND ENGINE LIGHT CAME ON AND IT FELT LIKE MY CAR WAS LOSING POWER. I PARKED AND LET IT SIT FOR A WHILE AND IT WAS FINE BUT THE NEXT DAY THE SAME THING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255786September 16, 2019
STEERING
TL* THE CONTACT'S WIFE OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 25 MPH ON A RESIDENTIAL ROAD, THE POWER ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT MANAGED TO STEER THE VEHICLE AND THEN DROVE HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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