Chevrolet Impala Complaints

10,446 consumer complaints on file.

#737709December 12, 2000
STRUCTURE:FRAME AND MEMBERS
CLICKING NOISE IN FRONT END AT 3000 MILES ENDED UP REPLACING THE FRAME ON NEW CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737387December 6, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BOSCH ANITLOCK BRAKE SYSTEM PUMP COMPLAINT ABOUT THE FAILURE OF THE BOSCH ABS PUMP ON MY 1996 CHEVROLET IMPALA. THE REAR BRAKES FAILED ON MY AUTOMOBILE. I TOOK THE CAR TO MY MECHANIC WHO DISCOVERED A FLUID LEAK IN THE REAR BRAKES AND SUSPECTED SOME TYPE OF FAILURE WITHIN THE ANTILOCK BRAKE SYSTEM. SINCE THE CARS MILEAGE WAS ONLY 14,783 AND THE BRAKES SHOULD NOT BE FAILING ALREADY, HE TOOK THE CAR TO A LOCAL CHEVROLET DEALERSHIP, CHUCK OHL IN CHARDON, OHIO. THE CHEVY DEALERSHIPS SERVICE DEPARTMENT DIAGNOSED THE TROUBLE AS ABS PUMP FAILURE, SO THEY REPLACED THE BOSCH UNIT FOR $1,635 BILLED TO MY MECHANIC. CHEVROLET HAD NO REPORTED RECALLS ON THIS UNIT AND SINCE THE NEW CAR WARRANTY OF 36,000 MILE/3 YEARS IS EXPIRED, I WAS LEFT TO PAY $1725.14 (INCLUDES TAX) FOR THE NEW BOSCH ABS PUMP. CHEVROLET SERVICE LISTED THE ABS PUMP LEAKING DUE TO CORROSION. I KEPT THE ORIGINAL PUMP- THERE IS NO CORROSION ON IT OR ANY OTHER AREA OF THE VEHICLE. I AM THE ORIGINAL OWNER OF THIS CAR AND HAVE KEPT IT GARAGED EVERY WINTER FROM OCTOBER TO MAY. THEREFORE, IT SUFFERS NO CORROSION FROM OHIO WINTERS. THE BRAKE PADS AND ROTORS ARE IN EXCELLENT CONDITION. IN NO WAY HAVE THE BRAKES BEEN ABUSED ON THIS VEHICLE. THE ONLY REASONABLE EXPLANATION FOR THIS BRAKE FAILURE IS THE ORIGINAL BOSCH ABS PUMP WAS DEFECTIVE. I WROTE COMPLAINT LETTERS TO CHEVROLET AND TO BOSCH. CHEVY CUSTOMER ASSISTANCE HAS NEVER ANSWERED MY LETTER BUT I CALLED & THEY DENIED THE CLAIM BECAUSE THE CAR IS NO LONGER UNDER WARRANTY. BOSCH ANSWERED IN WRITING. WITH NO CORROSION ON MY VEHICLE AND THE ABS WARNING LIGHT HAS NEVER ILLUMINATED, BOSCH'S EXPLANATION FOR THE ABS PUMP FAILURE SUGGESTS THE BRAKE SYSTEM ABSORBED MOISTURE. THEY ALSO STATE THE BRAKE FLUID SHOULD BE REPLACED EVERY 1 TO 2 YEARS, "LIKE MANY VEHICLE MANUFACTURERS INCLUDE IN RECOMMENDED MAINTENANCE SCHEDULES." I HAVE CAREFULLY CHECKED THE CHEVROLET OWNER'S MANUAL DELIVERED WITH MY VEHICLE-CHANGING BRAKE FLUID IS NOT MENTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557673November 29, 2000
STRUCTURE
RATTLE NOISE COMING FROM FRONT END CAUSING EXCESSIVE CLEARANCE ON CRADLE, COMPLETE ENGINE FRAME REPLACEMENT AS WELL AS ADDITIONAL SHIMS INSTALLED, HOWEVER NOISE STILL PRESENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737044November 29, 2000
TIRES, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PAINT FLAKING OFF FRONT BUMPER AND GRILL/GAS SLOSHES IN GAS TANK/ DRIVERS SIDE WINDOW WON'T ROLL UP/FRONT AND REAR END ALIGNED/BOUGHT NEW TIRES AT 28,000 MILES/REPLACED 4 INJECTORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875466November 24, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, STEERING:HYDRAULIC POWER ASSIST SYSTEM
POLICE VEHICLE: IN PURSUIT OF ANOTHER VEHICLE AT 40MPH. BOTH DRIVER& PASSENGER WAS PROPERLY BELTED. CROSSED RAILROAD TRACKS WHICH WERE RAISED, DUGGED UP & PAVED OVER. DRIVER LOST CONTROL & WENT INTO A DITCH, FRONT END FIRST. VEHICLE PROCEEDED TO ROLL END TO END FIRST & THEN CORNER TO CORNER THREE (3) TIMES. PASSENGER IN THE FRONT WAS EJECTED THROUGH DOOR WHICH HAD CAME OPEN. SEAT BELT BUCKLE MECHANISM HAD RELEASED THE BELT. DRIVER REMAINED BELTED IN VEHICLE. PASSENGER SUSTAINED A TORN ANKLE/ LEFT KNEE/SPRAINED SHOULDER & SUPERFICIAL CUTS & BRUISES. DRIVER SUSTAINED SUPERFICIAL CUTS & BRUISES. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#736645November 20, 2000
STRUCTURE:FRAME AND MEMBERS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875077November 16, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN SITTING ON A HILL AND TAKING FOOT OFF BRAKE VEHICLE WILL ROLL BACK VERY FAST, AND DRIVER HAS TO SLAM ON BRAKES, AND THEN GO FORWARD. CONSUMER FELT THIS WAS VERY DANGEROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735621November 2, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
DEALER HAS RUN CHECK TWICE AND CANNOT FIND SOURCE OF HESITATION - DOES NOT HAPPEN EVERYDAY AND IS NOT ASSOCIATED WITH ANY CERTAIN WEATHER CONDITIONS, LENGTH OF WARM-UP TIME, ETC. USUALLY OCCURS WITHIN FIRST 200 FEET AFTER PUTTING VEHICLE INTO DRIVE - WITH FOOT ON GAS PEDAL, CAR ACTS AS IF IT'S GOING TO STALL AND THEN KICKS BACK INTO GEAR - HAS BEEN HAPPENING SINCE THE CAR WAS PURCHASED IN OCT. 1999. THE CAR ALSO ROLLS BACKWARDS ON INCLINES UNLESS FOOT IS ON BRAKE OR GAS PEDAL - ROLLS BACK EVEN DURING THE TIME IT TAKES TO MOVE YOUR FOOT FROM THE BRAKE TO THE GAS (NEED TO DRIVE WITH TWO FEET ON HILLS THAT YOU STOP ON) - HAVE NOT NOTIFIED DEALER OF THIS PROBLEM YET - DIDN'T REALIZE IT WAS A PROBLEM UNTIL I SAW THE OTHER COMPLAINTS - WILL NOTIFY DEALER ON NEXT VISIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735166October 26, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN IN PARK THE VEHICLE SHAKES AND SMELLS OF OIL BURNING. THE DEALER SAYS THEY CANNOT FIND THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735222October 26, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
DEALER FOUND RAW GAS POLLING ON HOT ENGINE BLOCK. EXAMINATION BY DEALER SHOWED FUEL RETURN LINE LEAKING DUE TO RODENT DAMAGE. RETURN LINE COMPONENTS ARE MADE OF A COMPOSITE MATERIAL WHICH APPARENTLY ATTRACTS SMALL GNAWING RODENTS WHICH ARE GNAWING ON TO THE POINT OF DESTRUCTION CAUSING FUEL LEAKS AND ALSO GNAWING ON ELECTRICAL WIRING. GENERAL MOTOR CARS PARKED IN THIS GARAGE FOR THE PAST 38 HAVE NEVER BEEN DAMAGED IN THIS MANNER. I SUSPECT SOMETHING IN THE COMPOSITE MATERIAL IS ATTRACTING GNAWING RODENTS. HAVING CONTACTED GENERAL MOTORS CUSTOMER SERVICE I WAS TOLD THERE IS NOTHING UNDER THE HOOD THAT WOULD ATTRACT RODENTS. GENERAL MOTORS REFUSED TO ACCEPT THAT THE COMPOSITE MATERIAL MAY BE ATTRACTING GNAWING RODENTS. HAVING OWNED VARIOUS GM CARS OVER THE PAST 50 YEARS I HAVE NEVER HAD A SAFETY PROBLEM DUE TO RODENT DAMAGE. SOMETHING USED IN THE MANUFACTURE OF THIS CAR IS ATTRACTING GNAWING ANIMALS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873743October 24, 2000
ELECTRICAL SYSTEM:IGNITION
VEHICLE STALLS IN HEAVY TRAFFIC. WITHIN 15 MINUTES VEHICLE WAS ABLE TO RESTART. TAKEN TO THE DEALER AND INFORMED CONSUMER THAT THE PROBLEM WAS DUE TO A POOR CONNECTION, REPAIRS MADE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873544October 23, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP SENDING UNIT WIRE INSIDE GAS TANK IS FRAYED AND COMPLETELY MELTED WHICH COULD CAUSE A FIRE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556754October 20, 2000
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TRUNK SAFETY LATCH IS NOT AVAILABLE FOR THR VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555937October 10, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WATER PUMP LEAKING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733695October 8, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, SUSPENSION:FRONT
PAINT IS PEELING OFF OF FRONT BUMPER AND GRILL HAS BEEN PAINTED 4 TIMES AND IS STILL PEELING OFF/ REPLACED 4 INJECTORS AND MODULE/ HAD TO HAVE FRONT AND REAR END ALIGNED/ HAD TO BUY 4 NEW TIRES/ CAR WON'T HOLD ON INCLINE/ CAN HEAR GAS SLOUCH IN GAS TANK/HAS A POPPING IN THE FRONT END/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871890September 29, 2000
SUSPENSION:FRONT, FUEL SYSTEM, GASOLINE
VEHICLE HAD A SLIGHT INTERMITTENT PROBLEM WITH CUTTING OFF WHEN IT WAS COLD OUTSIDE. DEALER SAID IT COULD BE THERE WASN'T ENOUGH OXYGEN GETTING INTO THE FUEL.ALSO, SOMETHING SEEMED TO BE WRONG WITH SUSPENSION THAT IT ROCKED BACK & FORTH WHEN YOU APPLYING BRAKES & STARTING TO GO UP A HILL. DEALER & GMC ARE BOTH SAYING THAT THE SOMETHING IS WRONG WITH THE SUSPENSION TORSION BAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731661September 16, 2000
TIRES:TREAD/BELT
ALL TIRES .TREAD SEPARATION IN PROGRESS( DOT NUMBER: N/A TIRE SIZE: 255/50ZR17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731399September 14, 2000
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870506September 14, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, TIRES:SIDEWALL
WHILE TRAVELING AT 60 MPH VEHICLE DIED IN THE MIDDLE OF THE HIGHWAY. COMSUMER SAID SOMETIMES IT HAPPENED WHILE USING CRUISE CONTROL. UNIROYAL TIRES CAME WITH VEHICLE. CONSUMER SAID SIDEWALLS BLEWOUT ON ALL 4 OF THE ORIGINAL TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870257September 12, 2000
AIR BAGS
WHILE DRIVING AIRBAG LIGHT WAS BLINKING, INDICATING A PROBLEM WITH AIRBAG SYSTEM. ALSO, THERE WAS A RECALL FOR THE AIRBAG; BUT MANUFACTURER WAS UNAWARE OF THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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