Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10198821August 8, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE VEHICLE OVERHEATED AND SHUT OFF. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED FOR ONE HOUR WHEN HE HEARD A LOUD BOOM. THE VEHICLE THEN CAUGHT FIRE. THE FIRE INSPECTOR STATED THAT THE FIRE WAS CAUSED BY THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. TWO OTHER VEHICLES PARKED NEXT TO THE CONTACT'S VEHICLE ALSO CAUGHT FIRE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 64,035.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10198851August 8, 2007
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRONIC PASS LOCK SYSTEM PREVENTS THE VEHICLE FROM STARTING. THE FAILURE HAS BEEN ONGOING FOR A YEAR. THE DEALER STATED THAT THE VEHICLE MUST BE PRESENT TO RECEIVE A COMPUTER GENERATED CODE IN ORDER TO INSTANTLY RECTIFY THE FAILURE. THE CONTACT STATED THAT THE SECURITY LIGHT ILLUMINATED IN THE VEHICLE, WHICH ALSO PREVENTED IT FROM STARTING. VARIOUS COMPONENTS HAVE BEEN REPLACED, BUT THE FAILURE STILL PERSISTS. THE VEHICLE HAS BEEN TO THE DEALER APPROXIMATELY 4-6 TIMES, INCLUDING TWICE THIS WEEK. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 46,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198882August 8, 2007
EQUIPMENT:ELECTRICAL
REMOTE KEYLESS ENTRY TRANSMITTER FAILED AFTER OWNING THE VEHICLE FOR LESS THAN 48 HOURS. DOORS AND/OR TRUNK CANNOT BE OPENED WITH REMOTE CONTROL. THE PANIC ALARM BUTTON IS ALSO INOPERATIVE IN CASE OF AN EMERGENCY. GM DEALERS SERVICE DEPARTMENT INFORMED ME THAT A TSB HAD BEEN ISSUED FOR THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198737August 7, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
THEFT SYSTEM HAD TO BE DISABLED BECAUSE CAR WOULD NOT START 3 TIMES AND HAD TO BE TOWED. REMOTE CAR ACCESS HAD TO BE REMOVED FOR ABOVE REASON. COST OVER $500 TO REPAIR. FAULTY THEFT MODULE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198602August 6, 2007
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE TURN SIGNALS WOULD NOT WORK. THE CONTACT STATED THAT HE HAD TO ACTIVATE THE EMERGENCY LIGHTS TO GET THE TURN SIGNAL TO WORK. WHEN HE ACCELERATED, THE FUEL GAUGE MOVED TO FULL AND THE AIR BAG LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN HE DROVE OVER A SPEED BUMP, THE VEHICLE SHUT OFF. HE WAS ABLE TO RESTART THE VEHICLE AFTER WAITING APPROXIMATELY THIRTY SECONDS. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 170,000 AND CURRENT MILEAGE WAS 182,215.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198621August 6, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH, ALARM, AND SECURITY LIGHTS HAVE STOPPED WORKING. THE VEHICLE IS DISABLED AND FAILS TO START. THE DEALER STATED THAT SHE NEEDED AN IGNITION SWITCH AND THE MODULE REPLACED. THE MANUFACTURER NOTIFIED THE DEALER WHERE THE VEHICLE WAS PURCHASED. THE DEALER OFFERED 10% OFF OF THE REPAIR COST. THE CURRENT MILEAGE WAS 90,000 AND FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198630August 6, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE OWNER'S MANUAL STATED THAT THE VEHICLE WAS SUPPOSED TO HAVE A BREAKER OR A FUSE FOR THE REAR DEFROSTER. THE CONTACT STATED THAT HIS VEHICLE IS NOT EQUIPPED WITH THIS COMPONENT. THE MANUFACTURER INFORMED THE CONTACT THAT HE MUST PAY TO HAVE THE FEATURE ADDED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 45,000. THE CONSUMER STATED HE DIDN'T REQUEST TO HAVE THE FEATURE ADDED JUST REQUESTED TO SHOW HIM THE BREAKER. UPDATED 11/07/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198288August 2, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE HEADLIGHTS FLICKERED ON AND OFF AND THEN REMAINED ILLUMINATED. THE DEALER HAS NOT MADE ANY REPAIRS ON THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 18,706.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198149August 1, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, VISIBILITY:WINDSHIELD, EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE WAS UNABLE TO START THE VEHICLE AND THE TRUNK AND DOOR LOCKS FAILED TO WORK. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BY THE ANTI-THEFT SYSTEM. SHE HAS REPROGRAMMED THE ANTI-THEFT SYSTEM. THE FAILURE HAS OCCURRED APPROXIMATELY SIX TIMES. THE WINDSHIELD ON A CLEAR DAY CAUSED BLURRED VISION. THE DEALER REPLACED THE WINDSHIELD, THE FAILURE DID NOT CONTINUE. WHILE DRIVING 70 MPH THE HEADLIGHTS BEGAN TO BLINK. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197947July 31, 2007
AIR BAGS:ON-OFF SWITCH ASSEMBLY
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE RED, AIR BAG LIGHT SHINES AND DIMS INSIDE THE VEHICLE. THE FAILURE WAS NOTICED WHILE DRIVING 55 MPH. AT DIFFERENT TIMES, THE RED LIGHT REMAINS ILLUMINATED. THE DEALER PROVIDED THE CONTACT WITH CODE NUMBER B004, WHICH IS CALLED AN AIR BAG INFLATER. THE CURRENT AND FAILURE MILEAGES WERE 99,948.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197969July 31, 2007
EQUIPMENT:ELECTRICAL, EXTERIOR LIGHTING
I CANNOT SEE THE RECENTLY-POPULAR CLEAR TURN-SIGNAL LENS' WITH COLORED BULBS NEARLY AS WELL AS COLORED LENS. THIS HAS OFTEN CAUSED ME NEAR MISSES AS BOTH A DRIVER AND A PEDESTRIAN. MANY FANCY AFTER-MARKET LENS' ARE THE WORST, ESPECIALLY WHEN SUNLIGHT HITS THEM DIRECTLY. I BELIEVE MORE STUDY SHOULD BE DONE ON THE SAFETY OF THESE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197976July 31, 2007
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING AT ANY RATE OF SPEED, THE HEAD LIGHTS WOULD SHUT OFF WITHOUT WARNING. THE CONTACT STATED HE WOULD HAVE TO TURN HEADLIGHTS FROM HIGH TO LOW, TO GET THEM TO ILLUMINATE. THE DEALER STATED THAT THEY HAVE NEVER HEARD OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197766July 29, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DEXCOOL COOLANT TURNS FROM ORANGE LIQUID TO BROWN CORROSIVE SLUDGE RESULTING IN A CLOGGED HEATER CORE/RADIATOR, WATER PUMP DAMAGE, ENGINE DAMAGE, GASKET AND HOSE DETERIORATION AND OTHER COSTLY REPAIRS. GM/CHEVRON/TEXACO INSIST ON KEEPING THIS CANCER IN YOUR CAR. MANY LAWSUITS ARE PENDING. BOYCOTT DEXCOOL!!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197668July 27, 2007
STEERING
TL*-THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING 45-50 MPH, THE STEERING WHEEL AND THE ENTIRE VEHICLE BEGAN TO SHAKE. THE CONTACT STATED THAT THE SERVICE TRACTION SYSTEM LIGHT AND THE ABS LIGHT REMAIN ILLUMINATED. THE CURRENT MILEAGE WAS 100,929 AND FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197588July 26, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THE GEARS FAILED AND THE VEHICLE SUDDENLY STOPPED MOVING. NO WARNING INDICATORS WERE PRESENT. THE VEHICLE WAS TOWED TO HER RESIDENCE AND TAKEN TO A TRANSMISSION SHOP THE FOLLOWING DAY. THE MECHANIC STATED THAT THE CAUSE OF FAILURE WAS THE TRANSMISSION. THE CURRENT AND FAILURE MILEAGES WERE 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197272July 23, 2007
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
MY CAR IS IN THE SHOP TODAY BECAUSE OF THE TIRE MONITOR SYSTEM. THIS IS THE FIFTH TIME THAT IT HAS BEEN IN THE SHOP FOR THIS PROBLEM. AROUND LATE JANUARY I HAD IT IN THE SHOP FOR A RUST SPOT CLOSE TO THE SUN ROOF. ALSO SOMEONE WHO WAS LOOKING AT MY CAR TOLD ME IT HAD SWIRL MARKS ON IT BECAUSE IT APPARENTLY HAD BEEN BUFFED BEFORE I PURCHASED MY 2006 IMPALA SS, IN JUNE OF 2006. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197139July 22, 2007
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
MY HEADLIGHTS STOPPED WORKING WHEN I WAS OUT OF TOWN. ONLY HAD HI BEAMS IF I HELD THE DIMMER SWITCH TOWARDS ME. ONCE I RELEASED THE SWITCH, I HAD NO LIGHTS. TOOK THE CAR TO MY MECHANIC WHO REPLACED THE DIMMER SWITCH WITH ONE FROM A WRECKED CAR LIKE MINE BECAUSE A NEW ONE FROM GM WAS $500. *TR ALSO HAD HEAT/AC FAN STOP WORKING. NOW CAR IS MAKING A STRANGE HUMMING NOISE FROM THE FRONT END THAT IS NOT COMING FROM THE MOTOR. MY HUSBAND BELIEVES THE WHEEL BEARINGS MIGHT BE BAD BECAUSE OUR MECHANIC ASKED US IF WE HAD ANY PROBLEMS WITH THEM. HE HAS SEEN SEVERAL CARS LIKE MINE WITH WHEEL BEARING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197164July 22, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2003 CHEVROLET IMPALA WITH 45,242 MILES HAD TO HAVE AN INTAKE MANIFOLD GASKET REPLACED DUE TO IT LEAKING ANTIFREEZE INTO THE OIL. $550. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197165July 22, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
20003 CHEVROLET IMPALA WITH 45,242 MILES NEEDED BRAKE ROTORS TURNED DUE TO WARPING. $190 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197117July 21, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
HEATING AIR CONDITIONER CAR OVERHEATING. (IT HAPPENED BEFORE AROUND 15000-20000 MILES) 2ND OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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