Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10210274November 29, 2007
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING WITH HI BEAMS ON THE HEADLIGHTS WILL REPEATEDLY SHUT COMPLETELY OFF. I HAVE TO MOVE THE HI/LOW BEAM LEVER AND THE LOW BEAMS WILL COME ON. THIS CAN BE VERY DANGEROUS SINCE I LIVE ON UN-LIT COUNTRY ROADS. THIS IN NOT AN OCCASIONAL PROBLEM, IT HAPPENS EVERY TIME THE LIGHTS ARE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210337November 29, 2007
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS SUDDENLY GO OUT WHILE DRIVING AT NIGHT. IT IS IN AT THE DEALER NOW FOR THE SECOND TIME IN A WEEK. THIS COULD KILL OR INJURE SOMEONE. I JUST PURCHASED THE CAR A MONTH AGO (2002 CHEVROLET IMPALA). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210031November 27, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE BEGAN ROLLING BACKWARDS AT APPROXIMATELY 5 MPH. THE GEAR WAS PLACED IN PARK AT THE TIME. HER ARM WAS TANGLED IN THE STEERING WHEEL AND SHE WAS KNOCKED TO THE GROUND AND DRAGGED DOWN THE DRIVEWAY. THE VEHICLE FINALLY CAME TO A STOP IN THE STREET. THE CONTACT SUSTAINED BRUISES AND SCRAPES ON HER RIGHT FOOT AS WELL AS HER LEFT KNEE DOWN TO HER ANKLE. HER HIPS AND BACK ARE STILL HURTING FROM BEING KNOCKED DOWN. SHE SCHEDULED AN APPOINTMENT WITH THE DEALER TO HAVE THE VEHICLE INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 9,942.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10210101November 27, 2007
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
STARTED TO NOTICE "RUMBLING" AND CLICKING NOISES AS WELL AS VIBRATIONS IN THE STEERING WHEEL AS I MADE SLOW TURNS. CALLED THE LOCAL CHEVROLET SERVICE DEPARTMENT AND HE KNEW EXACTLY WHAT WAS WRONG FROM MY DESCRIPTION. HE SAYS IT IS A KNOWN ISSUE WITH THE "UPPER INTERMEDIATE STEERING SHAFT" ON SEVERAL CHEVY PRODUCTS, INCLUDING MY 2005 CHEVY IMPALA WITH 50,000 MILES ON IT. IT IS SO COMMON THE REPAIR PART IS ON NATIONAL BACKORDER. I AM GOING TO GET A REPAIR BILL OF AROUND $240. I FEEL THIS SHOULD BE A NATIONAL RECALL DUE TO THE "KNOWN" ISSUE BY CHEVY. IT IS NOT RIGHT NOW DUE TO THE FACT IT IS NOT CONSIDERED A SAFETY ISSUE, YET. I UNDERSTAND PARTS GOING BAD AND DO NOT EXPECT THE MANUFACTURER TO GUARANTEE NOTHING WILL EVER HAPPEN. BUT, WHEN THERE IS A KNOW DEFECT, WHY SHOULD I LEFT HOLDING THE $240 BILL??? THE MANUFACTURER SHOULD HAVE THIS AS A RECALL AND SHOULD REIMBURSE CUSTOMERS ACCORDINGLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209868November 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE WERE DRIVING AND THE SPEEDOMETER JUST WENT DOWN TO ZERO. IT WAS ERRATIC AND SOMETIMES WHEN WE WERE GOING VERY SLOW, THE SPEEDOMETER WOULD SAY 70. OTHER TIMES WHEN WE WERE GOING ABOUT 65 MPH, IT WOULD SAY 10. SOMETIMES WHEN WE TURNED THE CAR OFF, THE SPEEDOMETER STUCK AT 10 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209714November 23, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY
I NOTICED THE FRONT RIGHT TIRE WAS WEARING EXTENSIVELY ON THE OUTSIDE. FIRST I CHECKED THE TIRE PRESSURE AND IT WAS AT THE PROPER AMOUNT. THEN I WENT TO HAVE THE TIRES ROTATED AND WAS TOLD TO HAVE THE ALIGNMENT CHECK BY THE TIRE SERVICEMAN. THEN I WENT TO HAVE THE TIRES ALIGNED AND THE TECHNICIAN SAID THE TIE ROD ENDS HAD TO BE REPLACED BECAUSE THEY WERE WORN OUT AND LOOSE. I PERSONALLY OBSERVED THE FRONT WHEELS AND THEY BOTH WERE EXTREME LOOSE. THE CAR HAS BEEN REGULARLY SERVICED BY THE CHEVROLET LOCAL DEALER AND ONLY HAD 37,500 MILES ON IT. I HAD IT SERVICED AT APPROXIMATELY 35,500 MILES BY THE CHEVROLET DEALER. I TOOK THE CAR TO THE CHEVROLET DEALER, WHO AGREED THAT BOTH THE TIE RODS ENDS NEEDED REPLACING AND THAT HE THOUGHT THEY COULD BE REPLACED WITH CHEVROLET PAYING FOR THEM. BOTH THE ALIGNMENT TECHNICIAN AND THE CHEVROLET DEALER SERVICE PERSON TOLD ME THAT THE REASON THE TIE ROD ENDS WERE WORN OUT WAS THAT THEY CONTAINED NO GREASE FITTINGS AND FURTHER THAT THE ONES CHEVROLET FINALLY REPLACED THE WORN OUT ONES THEY DO NOT HAVE GREASE FITTINGS. THIS CAR IS A 2006 CHEVROLET IMPLA. I STILL AM GOING TO HAVE TO REPLACE WHAT WAS THE FRONT TIRE(S) BEFORE THIS DISCOVER DUE TO THIS MANUFACTURING DEFECT. FURTHER,I AM EXPECTING TO HAVE TO REPLACE THE CURRENT NEW ONES WHICH HAVE NO GREASE FITTINGS WITHIN 30,000 OR AGAIN RISK MY SAFETY AND EXCESSIVE AND UNNECESSARY TIRE WEAR. I AM TOLD BY SERVICE PEOPLE AND TECHNICIANS THAT I CAN PURCHASE AFTERMARKET (NON-GENERAL MOTORS TIE ROD ENDS) THAT WOULD HAVE GREASE FITTINGS. THIS LACK OF GREASE FITTINGS IS OBVIOUSLY A VERY SERIOUS MANUFACTURING DEFECT, THAT ENDANGERS THE LIVES OF HUNDREDS OF THOUSANDS OF CHEVROLET IMPALA OWNERS AND THEIR PASSENGERS AND OTHERS ON THE ROADS. I AM CONCERNED ABOUT THIS WHAT APPEARS TO ME TO BE A MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209372November 19, 2007
STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 8 MPH, THE CONTACT HEARD A LOUD KNOCKING NOISE COMING FROM THE STEERING COLUMN. SHE ALSO NOTICED THAT THE ABS AND TRACTION WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE ABS AND STEERING COLUMN. TWO WEEKS LATER, WHILE DRIVING 60 MPH, THE CONTACT FELT EXCESSIVE VIBRATION COMING FROM THE STEERING COLUMN. SHE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 29,901 AND CURRENT MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209195November 17, 2007
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
THE HEADLIGHTS ARE DIFFICULT TO SWITCH FROM HIGH TO LOW BEAM ON MY 2003 CHEVY IMPALA. THE HEADLIGHTS HAVE TURNED COMPLETELY OFF DURING EVENING DRIVING THREE DIFFERENT TIMES. WE HAVE YET TO CORRECT THE FAILURE, ALTHOUGH INTEND TO REPLACE THE SWITCH. THESE INCIDENTS APPEAR TO CORRELATE DIRECTLY WITH NHTSA ACTION NUMBER : PE06017. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209214November 17, 2007
STEERING:COLUMN
OUR 2002 CHEVY IMPALA'S STEERING COLUMN BEGAN TO SHOW ALOT OF PLAY. WE TOOK OUR VEHICLE INTO OUR MECHANIC WHO DETERMINED THE INTERMEDIATE STEERING SHAFT BECAME CRACKED. WE THEN HAD IT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209118November 16, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILING JUST LIKE EVERYONE ELSE'S SO I HAVE TO DRIVE WITHOUT KNOWING WHAT THE SPEED LIMIT IS. THIS CAR HAS ALWAYS BEEN MAINTAINED AND BABIED, AND NOW THERE IS A SAFETY ISSUE THAT APPARENTLY NO ONE CARES ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209143November 16, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY START DELAY START ISSUE, DUMMY LIGHTS, NO CRANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209139November 16, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DEXCOOL INTAKE MANIFOLD GASKET FAILURE IN MY 2003 CHEVEROLET IMPALA WITH ONLY APROX 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209182November 16, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 CHEVROLET IMPALA IS CURRENTLY HAVING ISSUES WITH THE SPEEDOMETER. THE SPEEDOMETER IS SHOWING EVERY SPEED OTHER THAN THE ACTUAL SPEED BEING DRIVEN. IT SOMETIMES SHOWS SPEEDS SLOWER BUT MORE OFTEN SHOWING SPEEDS IN EXCESS OF 120 MPH. THIS IS AN OBVIOUS ISSUE OF SAFETY. IT IS A WELL KNOWN FACT THAT SPEED KILLS, AND IF YOU DON'T KNOW HOW FAST YOU ARE GOING, YOU A TAKING A CHANCE THAT COULD PROVE FATAL. THE VEHICLE IS CURRENTLY AT THE LOCAL CHEVROLET DEALERSHIP. THEY ADVISE IT IS THE SPEEDOMETER CLUSTER. THIS WAS AN ISSUE THAT GM CORRECTED WITH THEIR 2004 CHEVROLET TRUCKS, YET REFUSE TO ACKNOWLEDGE EXISTS IN THE 2004 IMPALA'S. A QUICK SEARCH OF "CHEVROLET SPEEDOMETER MALFUNCTIONS" BRINGS UP INDEPENDENT WEBSITES WITH 2004 IMPALAS TOPPING THE LIST OF OTHERS WITH THIS SAME SAFETY ISSUE. THIS APPEARS TO BE A PROBLEM FOUND IN THIS VEHICLE WITH MILEAGE RANGING FROM 20,000 MILES TO 100,000 MILES. I WILL REQUEST THAT THE DEALERSHIP GIVE ME THE MALFUNCTIONING PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209414November 15, 2007
TIRES
2006 CHEVROLET IMPALA HAD AN EQUIPMENT FAILURE WHICH CAUSED THE VEHICLE TO SWERVE AND HIT ANOTHER VEHICLE. *KB ACCORDING TO THE POLICE REPORT, IT APPEARED THE RIGHT REAR TIRE HAD BLOWN WHICH CAUSED THE CONSUMER TO LOOSE CONTROL OF THE VEHICLE. (OHIO TRAFFIC CRASH REPORT)*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10209016November 15, 2007
AIR BAGS:FRONTAL
WHILE DRIVING ON THE HWY IN CHEVY. 2003 IMPALA AT 65 MPH MY AIRBAGS DEPLOYED FOR NO REASON. THERE IS CONSIDERABLE DAMAGE TO THE CAR AND I HAVE MADE MANY ATTEMPTS TO CONTACT GM WITH NO RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10208882November 14, 2007
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE, TIRES:TUBE, TIRES:BEAD
WITHIN 6 MONTHS OF LEASING A 07 IMPALA, THERE HAS BEEN THREE SEPARATE OCCASIONS MY TIRE HAS LOST ALL AIR PRESSURE WHILE PARKED WITHIN HOURS. 1ST INSTANCE: BETWEEN 10 A.M. AND 1 P.M. THE TIRE LOST AIR TO WHERE THE RIM WAS TOUCHING THE GROUND. 2ND INSTANCE: LOST 1/2 OF AIR OVERNIGHT - AGAIN THE RIM TOUCHED THE GROUND. I HAD PEP BOYS AND THE DEALERSHIP WHERE I AM LEASING THE VEHICLE EXAMINE THE TIRE AND BOTH SAID NOTHING WAS WRONG WITH THE TIRE AND IT WAS PROBABLY SOMEONE LETTING THE AIR OUT OF THE TIRE. THIRD INSTANCE: I LEFT MY VEHICLE IN THE GARAGE OVERNIGHT AND WOKE UP TO THE RIM TOUCHING THE GROUND. THIS RULED OUT SOMEONE LETTING THE AIR OUT OF THE TIRE. I AGAIN TOOK IT TO THE CHEVY DEALERSHIP WHO I AM LEASING THROUGH, AND ONCE AGAIN, I WAS TOLD NOTHING WAS WRONG WITH THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208904November 14, 2007
POWER TRAIN:DRIVELINE:DRIVESHAFT, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:MODULE
SECURITY LIGHT WENT ON LAST MONTH. IT WAS TAKEN IN IMMEDIATELY FOR REPAIR. I WAS TOLD IT WAS THE IGNITIION CYLINDER. THE CAR ALSO MAKES A VIBRATING NOISE ON ACCELERATOR. I WAS TOLD THIS WAS THE DRIVE SHAFT AND THE CATALITIC CONVERTER. ALL REPLACED. THE CAR STILL MADE NOISE WHEN LEFT SERVICE AT NORTHEAST AUTO CENTER IN PHILADELPHIA PA WHERE IT WAS PURCHASED. YESTERDAY THE LIGHT FOR SECURITY IS BACK ON. 2004 CHEVY IMPALA VERY DISAPPOINTED. CAR HAS 55,000 MILES. AT 36K THE RADIATOR AND WATER PUMP WENT DURING FUNERAL PROCESSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208829November 13, 2007
WHEELS
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT IT IS MANDATORY TO HAVE CHAINS ON THE VEHICLE TIRES IN OREGON. HE STATED THAT THE INSIDE FRONT END OF THE TIRE DOES NOT HAVE ENOUGH CLEARANCE BETWEEN THE TIRE AND STRUT FOR A CHAIN. THE MANUFACTURER ADVISED HIM TO PARK THE VEHICLE WHEN IT SNOWS. THE CURRENT AND FAILURE MILEAGES WERE 580. UPDATED 01-10-08. *KB THE CONSUMER STATED THE GM REPRESENTATIVE WOULD NOT ALLOW HIM TO CHANGE THE TIRES OR THE WHEEL SIZE TO ACCOMMODATE THE CHAINS. THE CONSUMER STATED HAVE TO GO OVER MOUNTAIN PASSES COVERED WITH SNOW IN THE WINTER. UPDATED 12/31/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208644November 11, 2007
EXTERIOR LIGHTING
WE HAD JUST TURNED ON TO HWY 188 WHICH IS A COUNTRY ROAD IN WISCONSIN. MY HUSBAND HAD JUST TURNED ON THE HIGH BEAMS WHEN WITHOUT WARNING WE LOST ALL HEADLIGHTS. HE SWITCHED IN BACK TO THE LOW BEAMS BUT IT WAS UNRESPONSIVE FOR 30 SECONDS, THEN AFTER CYCLING THE LIGHT SWITCH A FEW TIMES IT CAME BACK ON TO THE LOW BEAMS AND WE DIDN'T USE THE HIGH BEAMS AT ALL FOR FEAR WE WOULD LOSE LIGHTS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208607November 10, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, VISIBILITY:WINDSHIELD
WIPERS WORK INTERMITTENTLY. CAN CAUSE ACCIDENT WHEN THEY ARE NOT WORKING. HAVE NOT YET BEEN ABLE TO DETERMINE CAUSE OF FAILURE DUE TO NOT BEING ABLE TO RECREATE FAILURE MODE. WORK GREAT WHEN YOU DON'T NEED THEM, BUT WHEN IT IS RAINING THEY ALMOST ALWAYS FAIL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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