Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10256894January 29, 2009
VISIBILITY
MY 2002 CHEVROLET IMAPLA'S WINDSHIELD WIPER TRANSMISSION HAS FAILED. I BELIEVE THIS HAPPENS WHEN FREEZING RAIN OR EVEN A SMALL AMOUNT OF ICE OR SNOW ACCUMULATES ON THE WINDSHIELD AND ISN'T COMPLETELY CLEARED BEFORE TURNING THE WIPERS ON. NOW THE WINDSHIELD WIPERS DO NOT FUNCTION AND OBVIOUSLY THIS IS VERY DANGEROUS WHEN IT BEGINS TO RAIN OR SNOW AS ONE CANNOT SEE CLEARLY WHEN DRIVING. I HAVE HEARD THAT THIS IS A VERY COMMON PROBLEM ESPECIALLY FOR IMPALAS IN RECENT YEARS, SO I FEEL THAT THE PART SHOULD BE RECALLED. THIS HAS HAPPENED TO ME AT LEAST TWO OTHER TIMES, AND NOW A THIRD TIME WHERE I BELIEVE THE PART IS DAMAGED TO THE POINT WHERE IT MUST BE REPLACED. THE PREVIOUS TWO TIMES THE MECHANIC WAS ABLE TO RE-SET THE WIPERS FOR CHEAP, BUT THE MOST RECENT VISIT HE SAID IT WOULD NEED TO BE REPLACED. I HAVE NOT REPLACED THE PART YET AS I DO NOT TRAVEL FAR OR IN POOR WEATHER, BUT I WILL BE DOING SO IN THE VERY NEAR FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256566January 28, 2009
ELECTRICAL SYSTEM
ALL THREE GAUGES IN THE INSTRUMENT PANEL HAVE CEASED FUNCTIONING. AT FIRST, THE DEFECT AFFECTED ONLY THE TEMPERATURE GAUGE. SHORTLY THEREAFTER, THE SPEEDOMETER STOPPED WORKING. FINALLY, THE PROBLEM ALSO AFFECTED THE FUEL GAUGE WHICH NO LONGER FUNCTIONS EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256465January 27, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2005 CHEVY IMPALA SPEEDOMETER IMPROPERLY WORKING SHOW I AM DOING 100MPH WHEN I AM ONLY DOING 35. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256517January 27, 2009
ELECTRICAL SYSTEM
APPROXIMATELY 60K MILES, PASS LOCK LIGHT CAME ON. DEALER SAID IT WAS COMMON IN IMPALAS, WOULD COST $1500, NEEDED TO REPLACE COMPUTER MODULE WHICH RUNS THE ENTIRE VEHICLE. STARTED HAVING STARTING ISSUES, AIR BAG MALFUNCTIONS, POWER DOOR LOCKS NOT WORKING, WIPER & WINDOW MALFUNCTIONS, TRUNK OPENING ON ITS OWN, ETC. TOOK TO MECHANIC, SAID SAME AS DEALER, HAS SEEN A NUMBER OF IMPALAS WITH SIMILAR PROBLEM. CAR RANDOMLY DOES NOT START, AIRBAG MALFUNCTION, AND DOORS NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256314January 26, 2009
ELECTRICAL SYSTEM
MY SPEEDOMETER DOES NOT WORK IT STARTED OUT READING THE WRONG SPEED NOW IT IS PEGGED ALL THE WAY OUT THE NEEDLE LAYS ON THE D FOR DRIVE. I FEEL THIS IS A SAFETY ISSUE DUE TO NEVER KNOWING HOW FAST YOU ARE GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256382January 26, 2009
ELECTRICAL SYSTEM
TRIED TO START MY CAR AND I THOUGHT SOMEONE WAS AFTER ME. WHEN I GOT IN THE CAR TO START IT, IT WOULDN'T START. LUCKILY NO ONE WAS THERE. MECHANIC SAID THAT THE TUMBLER IN THE KEY SYSTEM IS BAD AND THAT THIS IS A VERY COMMON PROBLEM FOR IMPALAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256435January 26, 2009
ELECTRICAL SYSTEM
NOTICED FAILURE OF AIR BAGS, DOOR LOCKS, RADIO, A/C, SECURITY LOCKOUT/ NO START BATTERY DRAINED. I AM ASE CERTIFIED AND LOCATED THE BATTERY DRAIN TO THE BCM (BODY CONTROL MODULE). AFTER REPLACING IT, IT WAS NECESSARY TO TAKE IT TO THE DEALER TO HAVE IT REPROGRAMMED. AT THIS TIME ALL FUNCTIONS (BUT THE DOOR LOCKS) WORK. OF COURSE THE DEALER REP SAYS THAT THE PROBLEM WAS PRE EXISTING AS ALL THE OTHER FUNCTIONS WORK. I WILL NOW START LOOKING INTO THE CAUSE OF THE DOOR LOCK FAILURE. HERE'S WHY I'M WRITING. THESE PROBLEMS ARE HUGE SAFETY ISSUES NOT TO MENTION THE EXPENSE AND EXTREME INCONVENIENCE AND "DOWN" TIME. AS YOU DRIVE, THE CAR HAS NO AIR BAGS, THE DOOR LOCKS DON'T WORK AND WITH MY 4 DOOR CAR I CAN'T EVEN LOCK MY CAR TO PARK IT OUTSIDE OF AN UNLOCKED GARAGE. I WANT THIS TO KNOWN AS THE MOST UNSAFE VEHICLE I HAVE EVER DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256252January 25, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ON DECEMBER 23RD WHILE DOING NORMAL DRIVING AROUND TOWN MY SPEEDOMETER STUCK AT 50MPH. I WAS MOMENTS EARLIER GOING THE SPEED LIMIT OF 35. AT A COMPLETE STOP IT RAISED TO 60 AND REMAINED STUCK THERE. THROUGH RESEARCH ONLINE I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH 396000+ POSTS AND COMPLAINTS REGISTERED ACROSS THE COUNTRY. I FOUND MANY POSSIBLE TEMPORARY "FIXES" AND ONE DID WORK UNTIL TODAY. WHILE AGAIN NORMAL DRIVING MY SPEEDOMETER DROPPED FROM 35MPH TO 0 AND IS NOW STUCK THERE. THIS IS A MAJOR SAFETY HAZARD FOR DRIVERS, MYSELF AND THOSE AROUND SUCH VEHICLES. A RECALL SHOULD BE DEMANDED. MY CAR IS ONLY 5 YEARS OLD WITH NO OTHER PROBLEMS UP TO THIS POINT. IT HAS 70,000+ MILES AND HAS HAD REGULAR SERVICING AND NO OTHER GAUGE PROBLEM SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256199January 24, 2009
WHEELS, TIRES
WHEN IT RAINS THE FRONT WHEEL WELLS ARE EXTREMELY LOUD. IT OCCURRED EVERYTIME IT RAINS ONCE THE TIRES WERE WORN DOWN. I WENT BACK TO THE PURCHASE PLACE AND HAD THEIR MECHANICS LOOK AT IT AND THEN I TOOK IT TO A DIFFERENT MECHANIC NEITHER OF WHICH FOUND ANYTHING. I HAD TO REPLACE THE FRONT TIRES AFTER 6 MONTHS OF OWNING THE VEHICLE AND THE REAR TIRES 3 MONTHS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256208January 24, 2009
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES, ELECTRIC
SPEEDOMETER SAID I WAS DOING 87 MPH WHEN CAR WAS SHUT OFF AND IN PARK. TOOK CAR TO DEALER, HAD INSTRUMENT CLUSTER REPLACED. ALSO HAD THEM CHECK POP IN THE STEERING( MADE NOISE WHEN I BOUGHT IT FROM DEALER WITH LESS THAN 31,000 MILES ON IT. DEALER REPLACED INSTRUMENT PANEL CLUSTER, STEERING SHAFT AND CRUISE CONTROL SENSOR. ( CRUISE CONTROL WOULD JUST SHUT OFF AND WORK PERIODICALLY.) IT WAS REALLY JUST AN ADJUSTMENT ON THE BRAKE SENSOR SWITCH THAT NEEDED ADJUSTMENT. HAD TO TAKE CAR BACK FOR THE ADJUSTMENT TO BRAKE PEDAL SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255838January 21, 2009
STEERING
WITHOUT WARNING, THE POWER STEERING "WENT OUT" ON MY CAR AS I WAS DRIVING DOWN THE ROAD. I SENSED THE STIFFNESS IN THE STEERING, WAS ON A VERY STRAIGHT ROAD, AND WAS ABLE TO SLOW THE CAR AND BRING IT TO A STOP. HAD I BEEN ON A ROAD WITH CURVES, I WOULD MOST CERTAINLY HAVE HAD A BAD ACCIDENT. I HAD THE CAR TOWED TO A DEALERSHIP FOR REPAIR, AND WHEN I PICKED IT UP I NOTED THIS ON THE DESCRIPTION: "CUSTOMER STATES CAR HAS NO POWER STEERING. CAUSE: IMPROPERLY SEALED. " FURTHER: "DIAGNOSE AND REPLACE SPLIT POWER STEERING COOLER PIPE HOSE AND PER BULLETIN 060232014." I DON'T KNOW IF THIS IS A REFERENCE THAT IS STRICTLY "HOW TO REPAIR THIS PROBLEM" OR IF THIS INDICATES THAT THIS IS A NOTED PROBLEM. IF SO, IT SHOULD BE A RECALL! MY CAR HAS LESS THAN 30,000 MILES AND HAS BEEN DRIVEN VERY CONSERVATIVELY. IF THIS PROBLEM HAS OCCURRED WITH ANY FREQUENCY, THEN IT IS A DANGEROUS CONDITION THAT REQUIRES A RECALL. WHEN THE POWER STEERING GOES OUT COMPLETELY AND WITHOUT WARNING, AND YOU'RE ON THE EXPRESSWAY OR A ROAD WITH CURVES, A SERIOUS TRAFFIC ACCIDENT IS BOUND TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255853January 21, 2009
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT MY HIGH BEAMS WILL SUDDENLY SHUT OFF. IF I HIT THE DIM/BRIGHT SWITCH, THE LOW BEAMS WILL COME BACK ON. I HAVE TRIED TAKING THE LIGHTS OFF OF THE AUTOMATIC SETTING BUT IT MAKES NO DIFFERENCE. IT IS VERY DANGEROUS TO BE DRIVING AT NIGHT AND THE LIGHTS ALL OF A SUDDEN SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255617January 20, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE SPEEDOMETER FAILED. THE CONTACT STATED THAT THE VEHICLE FELT AS IF SHE WERE DRIVING 25 MPH. AFTERWARDS, THE SPEEDOMETER DISPLAYED 120 MPH. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255751January 20, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 IMPALA. MY SPEEDOMETER STARTED ACTING CRAZY ONE DAY AND NOW DOESN'T WORK AT ALL. I THOUGHT I COULD DIAGNOSE THIS PROBLEM ONLINE AND FIX IT MYSELF. I WAS SHOCKED TO FIND HOW MANY PEOPLE HAVE THE SAME PROBLEM AND WHY THERE IS NO RECALL FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255531January 19, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY IMPALA... APPROX 80,000 MILES - TACHOMETER & SPEEDOMETER ACTING WEIRD. APPARENTLY THIS IS KNOWN PROBLEM... GM SHOULD RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255550January 19, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN A 2002 CHEVROLET IMPALA. ABOUT 2 WEEKS AGO, MY SON INFORMED ME THAT THE ENGINE IS LEAKING ENGINE COOLANT, ABOUT A 1/2 GALLON A WEEK. I FOUND OUT ABOUT THE DEX COOLANT LAWSUIT AFTER THE FILING DATE. I CONTACTED THE CHEVROLET DEALERSHIP WHERE I PURCHASED THE CAR. THE SALESMAN REFERRED ME TO THE SERVICE DEPARTMENT. I CONTACTED THE SERVICE DEPARTMENT AND THEY REFERRED ME TO THE LAWSUIT WEBSITE. (THIS IS WHERE I FOUND OUT THAT OCTOBER 27, 2008 WAS THE CUTOFF DATE FOR BEING INCLUDED IN THE LAWSUIT.) CHEVROLET SO FOR IS NOT STANDING BEHIND THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255477January 18, 2009
ELECTRICAL SYSTEM
INTERMITTENT VECHILE SPEEDOMETER. & TACHOMETER STARTING TWO DAYS AGO, THE SPEEDOMETER ON THIS VECHILE STARTED ACTING ODD. AFTER TURNING A CURVE, THE SPEEDOMETER ROSE TO 70MPH AND REMAINDED THERE. HAD TO TURN MY KEY FROM THE ON TO OFF POSITION MANY TIMES TO GET IT TO RESET. HOWEVER THIS FIX ONLY WORKED FOR A FEW MINUTES. I AM AFRAID THAT IF I CONTINUE TO DO THE KEY CYCLE, MY STARTER WILL BE WORN OUT. ACCORDING TO A CHEVROLET DEALERSHIP, THE REPAIR COST FOR THIS WILL BE $600. I DO NOT UNDERSTAND WHY THIS ISSUE HAS NOT BEEN BROUGHT UP TO THE ATTENTION OF GM FOR A RECALL. MANY PEOPLE HAVE ATTEMPTED TO DO SO; HOWEVER, GM DOES NOT SEEM TO CARE. THIS TYPE OF ISSUE CAN CAUSE MANY ISSUES UP TO AND INCLUDING ROAD HAZARDS. IT WOULD BE WISE FOR GM TO PLACE OUT A RECALL FOR THIS. I WILL BE COLLECTING EMAILS FOR THIS AT THE FOLLOWING E-MAIL ADDY: *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255418January 17, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IN 2004 IMPALA GOING HAYWIRE. NOT READING CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255453January 17, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I OWN A 2004 CHEVROLET IMPALA V6. ABOUT 3 MONTHS AGO THE SPEEDOMETER STARTED ACTING UP. IT WOULD READ 30 WHEN I WAS STOPPED, OR 15 WHEN I WAS DOING ABOUT 60. SPEED READINGS ARE COMPLETELY RANDOM WHILE DRIVING NOW. IT VERY SELDOMLY WORKS CORRECTLY AND "TICKS" WHEN IT TRIES TO RESET. TEMPERATURE GAUGE STARTED ACTING THE SAME WAY AND IS PERMANENTLY STUCK WELL PAST THE OVERHEATING MARK. RECENTLY, MY AIRBAG LIGHT HAS ALSO PERMANENTLY TURNED ON AND REMAINS LIT EVERY TIME I DRIVE. I HAVE INCLUDED A LINK TO A DISCUSSION BOARD WITH COMPLAINTS FROM MULTIPLE PEOPLE WHO HAVE THE EXACT SAME PROBLEM FOR THE SAME YEAR/MODEL. PLEASE LOOK INTO THIS AS IT SOUNDS AS THOUGH CHEVROLET IS AVOIDING RECALLS FOR DANGEROUS INCIDENTS IN THE WAKE OF THE CURRENT STATE OF OUR ECONOMY! THANK YOU FOR YOUR TIME AND HELP WITH THIS MATTER. HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2004/ACCESSORIES-INTERIOR/SPEEDOMETER_GONE_HAYWIRE.SHTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255330January 16, 2009
SUSPENSION
MY 2007 CHEVY IMPALA HANDLES POORLY IN SNOW CONDITIONS. DIFFICULT TO CONTROL THE BACK END. I MADE A LEFT TURN AFTER BEING STOPPED AT A STOP LIGHT GOING APPROXIMATELY 5 - 10 MPH AND BACK END CONTINUED THE TURN AND CAR SPUN 180 DEGREES. WENT TO AN INTERNET DISCUSSION BOARD AND NOTICED I'M NOT THE ONLY DRIVER EXPERIENCING PROBLEM. HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHEVROLET-IMPALA/T2BLGNEG9LDGO6Q81. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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