Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10280952August 19, 2009ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING MY 2003 CHEVY IMPALA AND TRIED TO SIGNAL A LANE CHANGE AND THE FLASHERS WOULD NOT WORK FOR EITHER DIRECTION. THERE WAS NOT ANY ACCIDENT, BUT THE SITUATION WAS VERY AGGRAVATING. THE CAR ALSO HAS A HISTORY OF OIL SEEPAGE AND IT HAS ONLY 70,000 MILES ON IT. WE BOUGHT THE CAR 4 YEARS AGO AT A USED CAR DEALER, AND I CHANGE THE OIL MYSELF EVERY 3000 MILES. THE CAR IS HARD STARING AT TIMES, AND I HAD PUT A NEW BATTERY IN IT 2 YEARS AGO DUE TO THE TROUBLE STARTING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280635August 17, 2009ELECTRICAL SYSTEM
2005 IMPALA BOUGHT IN 96 W/25K MILES. AFTER 1 YEAR CAR HAD 37K MILES AND STARTED EXHIBITING CRAZY PERFORMANCE ON THE DISPLAY GAUGES. SOMETIMES THE GAS INDICATOR WOULD REFLECT AN EMPTY GAS TANK THOUGH IT WAS NEARLY FULL. THE SPEEDOMETER WOULD REFLECT 35 MILES WHILE THE CAR WAS STOPPED AND OTHER SPEEDS WHEN IN MOTION. THE TEMPERATURE GAUGE WOULD TACK WAY OVER TO THE RIGHT INDICATING EXCESSIVE TEMPERATURES. I TRIED TO GET THIS FIXED BUT THE PROBLEM WAS INTERMITTENT AND COULD NOT BE DUPLICATED WHEN TAKEN TO THE SHOP. I HAVE BEEN TOLD THE ENTIRE INSTRUMENT CLUSTER WAS KNOWN FOR THESE ISSUES. NOW THAT I'VE HAD THE CAR A FEW MORE YEARS THE CRAZY MARKINGS ARE MORE FREQUENT. THE BIGGEST CONCERN IS THE TEMPERATURE GAUGE BECAUSE I CAN NOT TELL WHEN I HAVE A REAL PROBLEM. I TOOK IT TO A CHEVY DEALER AND AFTER A NUMBER OF CALLS TO THE CORP OFFICE BY THE DEALER, GM WOULD NOT DO ANYTHING ABOUT THIS OTHER THAN CHARGE ME ALMOST $800. WHAT IRKS ME IS THAT THERE IS A RECALL FOR THIS ON GM TRUCKS BUT NOT ON CARS. SHOULDN'T THAT BE A CLUE? I'LL GO BACK TO NISSAN AS SOON AS I CAN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280551August 16, 2009STRUCTURE
WHENEVER IT RAINS, THE FLOORBOARDS, IN MY 2003 IMPALA, ON THE PASSENGER SIDE OF MY CAR FLOOD. FOUND A SOLUTION FOR GM'S POOR DESIGN. THE COWLING GASKET ABOVE THE CABIN FILTER SHOULD BE REPLACED AND GLUED IN POSITION WITH RTV. THIS SHOULD SOLVE PROBLEM. ALSO MAKE SURE DRAINHOLES AROUND CABIN FILTER ARE CLEAR OF ALL DEBRIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280576August 16, 2009STEERING
WHEN I TURN MY WHEEL OF MY CAR IT FEELS AS IF ITS KNOCKING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280190August 12, 2009SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHENEVER THE CONTACT APPLIES THE BRAKES WHILE DRIVING DOWNHILL, SHE HEARS A THUMPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ROTORS NEEDED TO BE REPLACED. THE FAILURE STILL PERSISTS. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 10/13/09. *LJ UPDATED 10/15/09.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280054August 11, 2009STEERING
INTERMEDIATE STEERING SHAFT. YOU CAN FEEL & HEAR THE CLUNKING/VIBRATION IN THE STEERING. I CAN ONLY IMAGINE THAT THIS WILL EVENTUALLY RESULT IN A SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280055August 11, 2009SUSPENSION:REAR
THE REAR TIRES ARE WEARING TERRIBLY ON THE INSIDE. SIGNIFICANTLY MORE SO THAN ANY OTHER PART OF THE TIRES. I HAD A REAR END ALIGNMENT DONE ON THE CAR, AND IT WAS NO HELP AT ALL. I THEN REPLACED THE TIRES AT 40,000 MILES AND THE SAME THING IS HAPPENING. AFTER RESEARCHING, I FOUND THAT MANY POLICE IMPALA'S HAVE THIS ISSUE, BUT MINE IS HAVING THE EXACT SAME PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280132August 11, 2009AIR BAGS:FRONTAL
I AM A DEPUTY SHERIFF AND WAS DRIVING A 2006 CHEVY IMPALA WHEN I LOST CONTROL OF THE VEHICLE ENDING UP IN A DITCH. DURING THE COLLISION MY AIRBAG DEPLOYED FRACTURING MY STERNUM FROM TOP TO BOTTOM ALONG WITH BREAKING A RIB. SINCE THE COLLISION I RECEIVED MY MRI RESULT FINDING I ALSO HAVE TWO COMPACTED DISKS IN MY NECK AND A COMPACTED DISK IN MY LOWER BACK. I AM AN AVERAGE SIZE MAN 5'9" TALL 190 POUNDS VERY PHYSICALLY ACTIVE AND WAS WEARING MY SEAT BELT AND A BULLET PROOF VEST. THE "BLACK BOX" IN THE VEHICLE SHOWED THE IMPACT WAS AT 11 MPH. ACCORDING TO MY DOCTOR THE BREAK TO MY STERNUM WOULD TAKE A MASSIVE FORCE WHICH WAS ALSO VERIFIED BY MY PULMONARY SPECIALIST.. I HAVE INVESTIGATED HUNDREDS OF MOTOR VEHICLE ACCIDENTS AS A PEACE OFFICER AND THIS IS THE FIRST TIME I HEARD OF AN AIRBAG BREAKING SOMEONE'S STERNUM OR RIB(S). I STRONGLY FEEL IF A ELDERLY PERSON, TEENAGER, WOMAN OR SHORT INDIVIDUAL WOULD MORE SERIOUSLY BE INJURED IF THEY RECEIVE THE IMPACT I DID. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10279812August 9, 2009STRUCTURE:FRAME AND MEMBERS
2008 & 2007 CHEVROLET IMPALAS. WE PURCHASED A 2007 IMPALA FROM CHARLES CHEVROLET-COLOMA, WISCONSIN IN JUNE OF 2008. IT HAD 17,000 MILES ON IT AND THE REMAINING NEW CAR WARRANTY, WE WERE TOLD. RIGHT AWAY WHEN WE GOT IT WE DIDN'T THINK IT RODE GOOD. WE TOOK IT ON VACATION IN OCTOBER AND IT STARTED TO VIBRATE VERY BAD. MY HUSBAND COMMENTED THAT WHEN WE GET BACK WE NEED TO TAKE IT IN. WE TOOK IN IT IN OCTOBER OF 2008. WE WERE TOLD THAT THE TIRES ON THE BACK OF THE VEHICLE WERE HANGING ON THREADS. THE DEALER DID REPLACE THE TIRES. AT THAT TIME WE THOUGHT WELL MAYBE A BAD SET OF TIRES. AT THAT TIME THE DEALER DID NOT BALANCE OR LINE UP THE TIRES. (WHICH THEY SHOULD HAVE) WE HAVE BEEN WATCHING THE TIRES AND NOW AT 35,000.00 MILES THE VEHICLE NEEDS NEW TIRES AGAIN. IT RIDES REALLY BAD AGAIN. WE TOOK IT IN AGAIN AND FIRST THE DEALER, LINES IT UP, IT STILL DID NOT RIDE GOOD, THEN THEY BALANCED THE FRONT TIRES (NOT THE BACK AND I DON'T KNOW WHY??) I GUESS BECAUSE THEY ARE DOING THIS AT THEIR COST AND DON'T WANT TO DO ANYTHING MORE THAN THEY HAVE TO. IT STILL DOES NOT RIDE WELL. I WORK IN A BANK AND AFTER TALKING TO ANOTHER PERSON THEY HAVE PUT 3 SETS OF TIRES ON THEIRS IN 60,000 MILES. ANOTHER PERSON HAS 35,000 MILES ON THEIR BRAND NEW 2008 AND THEY NEED NEW TIRES. AFTER BRINGING THIS TO THE ATTENTION OF THE DEALER THEY SAID THEY HAVE HAD NUMEROUS CARS IN WITH THIS PROBLEM. THEY WILL NOT DO ANYTHING ELSE FOR US. I CONTACTED GENERAL MOTORS AND THEY ALSO WILL NOT DO ANYTHING. THIS VEHICLE HAS A 100,000 MILE WARRANTY ON THE DRIVE TRAIN. MY CONCERN IS THAT THEIR IS A DEFECT IN THESE VEHICLES THAT PROPOSES A SAFETY HAZARD. SOME UNSUSPECTING CONSUMER WILL HAVE A BLOWOUT (LIKE WE ALMOST DID) AND LOSE THEIR LIFE. THERE SHOULD BE A RECALL ON THESE VEHICLES. THIS REALLY MAKES US ANGRY AS THE GOVERNMENT CAN GIVE GENERAL MOTORS ALL THIS BAILOUT MONEY , BUT THEY DON'T HAVE TO STAND BEHIND THEIR PRODUCT!!!! THE DEALER REFUSES TO GIVE US A RECORD OF THE TIRE REPLACEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10279840August 9, 2009ELECTRICAL SYSTEM
2000 CHEVY IMPALA 3.8L PASSLOCK SECURITY LIGHT ISSUE. MY CAR WILL NOT START B/C IT THINKS IT'S BEING STOLEN AND IT DISABLES THE CAR FROM STARTING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10279846August 9, 2009STEERING
2000 IMPALA . LESS THAN 50,000 MILES. RACK AND PINION NEEDS REPLACING. CHECKING WITH OTHER OWNERS APPEARS THIS IS A COMMON PROBLEM. NO HELP FROM DEALERSHIP. APPEARS GMC CONTINUED TO USE A KNOWN DEFECTIVE UNIT FOR YEARS. WILL NOT FIX UNDER WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10279843August 9, 2009ELECTRICAL SYSTEM
MY VEHICLE WAS PARKED IN MY GARAGE OVERNIGHT AND ON 8-6-09, I TRIED TO START THE CAR TO GO WORK AND IT WOULD NOT CRANK. I HAD LIGHTS BUT IT WOULD NOT START. CHECKED BATTERY-O.K. HIT STARTER WITH A HAMMER. VEHICLE STARTED. TAKEN TO GARAGE FOR A NEW STARTED. STARTED INSTALLED; NEXT MORNING IT WOULD NOT CRANK. TOWED TO CHEVY DEALER. TOLD IT NEEDED A NEW PCM(POWERTRAINCONTROLMODULE) WHICH WAS UNDER THE EMISSIONS WARRANTY. VEHICLE NOW STARTS, BUT THE SECURITY WARNING LIGHT STAYS ON AND THE IGNITION SENSOR WOULD HAVE TO BE REPLACED. ( A NEW BATTERY WAS INSTALLED.) IGNITION KEYS HAD TO BE REPROGRAMMED. THIS FAILURE HAS OCCURRED ONLY 1 TIME SO FAR. I'VE BEEN TOLD THIS IS A PROBLEM WITH THIS MODEL VEHICLE AND THE PROBLEM IS IN THE IGNITION SWITCH WHICH MAY FAIL AGAIN AT ANYTIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10279761August 8, 2009ELECTRICAL SYSTEM
SECURITY LIGHT FLASHES AND CAR WILL NOT START. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10279582August 6, 2009EXTERIOR LIGHTING
THE TURNING SIGNALS ON MY 2000 CHEVROLET IMPALA FAIL INTERMITTENTLY. I HAVE NOW HAD SEVERAL CLOSE CALLS AS A RESULT. A SIMPLE SEARCH ON THE INTERNET REVEALS THIS IS NOT A UNUSUAL PROBLEM WITH THESE CARS. JUST PASSING THIS ALONG IN CASE ENOUGH PEOPLE HAVE THE SAME PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10279600August 6, 2009ELECTRICAL SYSTEM
FIRST SPEEDOMETER QUIT WORKING, NOW TEMPERATURE GAUGE IS NOT READING CORRECTLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10279641August 6, 2009EXTERIOR LIGHTING, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
THE TURN SIGNAL ON MY 2001 CHEVY IMPALA INTERMITTENTLY DOES NOT WORK. THIS IS A VERY SERIOUS PROBLEM, CAN CAUSE ACCIDENTS WHEN DRIVING. THIS PROBLEM IS THE SAME AS THE RECALL ON THE CHEVY MALIBU LISTED BELOW, RECALL ID # 03V327000 - EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH. PLEASE ADD THIS RECALL TO THE CHEVY IMPALA BEFORE MANY SERIOUS ACCIDENTS OCCUR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10279508August 5, 2009ELECTRICAL SYSTEM
I CURRENTLY DRIVE A 2000 CHEVY IMPALA. MY CAR FAILS TO START BECAUSE OF THE PASSLOCK FEATURE. IT HAS HAPPEN 4 TIMES IN THE PAST 2 MONTHS. THE MOST RECENT TIME OCCURRED WHILE I WAS ACTUALLY DRIVING MY VEHICLE ON THE ROAD. LUCKILY I WAS ON A RESIDENTIAL STREET BLOCKS AWAY FROM MY HOME AND NOT ON THE HIGHWAY IN THE MIDDLE OF NOWHERE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10279159August 3, 2009ELECTRICAL SYSTEM
CAR WON'T START SOMETIMES AND THEN AFTER 5-10MINS IT WILL START. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10279163August 3, 2009EXTERIOR LIGHTING
TURN SIGNAL WILL GO OUT AT RANDOM TIMES AND WORK AGAIN ONCE I HIT THE HAZARD SWITCH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10279256August 3, 2009ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRANSMISSION JUMPED FORWARD. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ENGINE REVVED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES FOR THE SAME ISSUE, BUT THEY CANNOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 27,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0